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Hilton Bournemouth

Bournemouth , Terrace Road (Show on Map)

7.9

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Hilton Bournemouth is a great choice for travellers who want to be in the heart of the action with a prime location just a short walk from the beach and nearby attractions. The breakfast is highly praised by guests with a wide variety of options available and many describing it as amazing and delicious. The rooms are clean, comfortable and spacious, although some could use updates. The hotel is generally viewed as clean and modern, although some guests have reported issues with cleanliness. The staff receive mixed reviews with some finding them incredibly friendly and helpful, while others encountered unhelpful or dismissive staff members. The spa facilities and pool receive mixed reviews with some guests finding them disappointing and others enjoying them. The beds also receive mixed reviews with some finding them super comfy and others too firm. Overall, the Hilton Bournemouth is a comfortable and pleasant place to stay with a great location and friendly staff.
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Hotel with Spa

The eforea Spa and Health Club at Hilton Bournemouth is a truly special place to rejuvenate and refresh. A variety of exclusive treatments are available, including options for tanning and waxing. The full-service salon is the perfect place to enhance your look. Access to the gym, sauna, steam room, and bubble pool is complimentary for all hotel guests, ensuring that you have the chance to fully unwind during your stay. At the spa, facials are offered to awaken your skin and provide hydrating, clarifying, and age-defying treatments customized to meet your individual needs. Massages are also available to help you de-stress, offering a full-body experience or the option to target specific areas of tension such as the shoulders, neck, and feet. Whether you are looking to relax, rejuvenate, or just escape the hustle and bustle of everyday life, the eforea Spa and Health Club at Hilton Bournemouth is the perfect place to do so.

Hotel with Swimming Pool

The Hilton Bournemouth offers a prime location for exploring everything that this vibrant city has to offer. Just a short stroll away guests can enjoy both the bustling city center and the golden sands of the beach. Right on the hotel's doorstep, the beautiful Bournemouth Gardens offer a peaceful retreat. Home to a variety of attractions including an aviary, art exhibitions and even a mini golf course, there's plenty to keep the whole family entertained. Guests looking for a little pampering need look no further than the hotel's spa. Featuring luxurious treatment rooms and an indoor pool, it's the ultimate spot to rejuvenate and recharge. Best of all, hotel guests can enjoy complimentary access to the pool, which is open from 6 am - 10 pm on weekdays and 8 am - 9 pm on Saturdays and Sundays.

Heated Pool Indoor Pool

Hotel near The Beach

Hotel Taking Steps Towards Sustainability

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Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Business Hotel

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

King Room This air-conditioned room features floor-to-ceiling windows, a 49-inch HD TV and a king-size bed.

King Room with Balcony Boasting a balcony, this air-conditioned room also features a 49-inch HD TV, a king-size bed and either a bathtub and shower or shower only.

Junior Suite This suite also features a 49-inch HD TV, espresso machine and a king-size bed. There is also a dining area. An extra bed is available on request.

King Room - Mobility Access This air-conditioned room features a 49-inch HD TV, a roll-in shower or bath and handrails. There is also a king-size bed.

One-Bedroom King Suite This Suite features a 49-inch HD TV, espresso machine and a king size bed. There is also a dining and seating area

One-Bedroom King Suite with Sea View This Suite features a 49-inch HD TV, espresso machine and a king size bed. There is also a dining and seating area, free WiFi and air conditioning.

Twin Room This air-conditioned room features floor-to-ceiling windows, a 49-inch HD TV and a desk with ergonomic chair.

Twin Room with Balcony Boasting a balcony, this air-conditioned room also features a 49-inch HD TV and either a bathtub and shower or shower only.

King Guest Room with extra Single Bed This triple room has air conditioning, a tea and coffee maker, a TV with cable channels and a balcony. The unit has 2 beds.

About Hilton Bournemouth

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Guest Reviews

7.9

Good

Location

The Hilton Bournemouth is highly regarded for its prime location, set in the heart of the town just a short walk from the beach. Guests love the convenience of being situated near restaurants, shops and the town centre, making it the perfect base for exploring. The hotel is also nearby to the BIC and other attractions with the added bonus of being located next to a convenient car park. Guests enjoy the diverse range of dining options and shopping experiences available, creating a lively atmosphere right on their doorstep. The roof top bar is also a favourite, boasting stunning views over the bay. Overall, the Hilton Bournemouth is the perfect choice for travellers who want to be in the heart of the action.

Breakfast

The breakfast at Hilton Bournemouth has received great reviews from guests with many describing it as amazing, outstanding, superb and delicious. There is a wide variety of breakfast options available including whole fruit, cereals, bread/toast, full English breakfast, teas, coffees and juices. Despite some reviews mentioning dirty mugs and stale bread, most guests found the breakfast to be high quality, excellent and with plenty of choice. The cleanliness of the breakfast area was also praised. Vegetarians were pleased with the restaurant's good choice at breakfast, while spa facilities were complimented alongside the top-notch breakfast. Overall, the breakfast was considered one of the best many guests had ever seen or tasted.

Rooms

Guests of the Hilton Bournemouth can expect clean, comfortable and spacious rooms that are great value for money. While some guests noted that a few rooms could use a fresh coat of paint or updates to bring them up to Hilton standards, most enjoyed the modern, open design and lovely bathrooms. The beds were generally very comfortable, although a few guests found them to be hard and uncomfortable. Guests who were fortunate enough to get a room with a view were particularly pleased and many enjoyed the handy fridge and light-up wardrobe. While a few guests noted mould in the shower or damaged walls, the majority commented on how clean and well-presented the rooms and hotel areas were. The hotel seems to be soundproofed well, as many reviewers noted how quiet their rooms were. Overall, the rooms at the Hilton Bournemouth are a comfortable and pleasant place to stay.

Beds

Guests of Hilton Bournemouth have a mixed response when it comes to the hotel's beds. Some described them as super comfy and lovely, providing a good night's sleep. Others found them too firm or had issues with the mattress being too soft or stone-like in texture. Some guests also noted that the fixtures and fittings could be tired and worn-out. Despite these mixed reviews, most guests agreed that the rooms were generally comfortable and the beds were adequate for a pleasant stay.

Cleanliness

The Hilton Bournemouth hotel is generally viewed as a clean and modern location with attentive staff. However, some guests have reported issues with cleanliness, such as other people's rubbish on the floor, carpets that were not vacuumed and broken, mouldy dispensers in the changing rooms. The poolside area and some bathrooms have also reportedly had issues with mould. Despite these setbacks, most guests felt that the hotel was clean and well-maintained. Many enjoyed comfortable, spacious rooms with big beds and beautifully presented decor.

Staff

The staff at Hilton Bournemouth have received mixed reviews from guests. While many found them to be incredibly friendly, helpful and welcoming, there were a few instances where guests encountered staff members who were unhelpful, belligerent, or dismissive. Some guests even described the receptionist as miserable or rude. However, the majority of guests had positive experiences and commended the staff for their great attention to customers and outstanding service. Special shout-outs were given to individual staff members like Tamara at the Level8ight bar, who went above and beyond. Overall, the lovely décor, cleanliness and comfort of the hotel were complemented by the friendly and helpful staff.

Spa

The spa facilities at Hilton Bournemouth received mixed reviews from guests. While some described the spa as lovely, fab and amazing, others found it disappointing, tired and not very safe. The spa was also described as small with the jacuzzi, steam room and sauna being far too small for the number of guests. The overall cleanliness of the spa was disappointing with wet and slippery floors being mentioned. Some guests also reported seeing adults using the spa in pants instead of swimwear and children being left on their own, which made it unsafe. Some guests also had issues with the changing rooms being too small for the number of people using them. On the other hand, the swimming pool and saunas were described as great and of good size and guests were happy with the massages. The spa area should be closer to the rooms or have another way of getting there, according to some guests. Overall, the spa facilities were a great addition to the hotel with the location, staff and breakfast also receiving high praise.

Pool

The Hilton Bournemouth offers a swimming pool and indoor spa that many guests found to be a great addition to their stay. Although some reviews mentioned that the pool was a bit small and got busy with kids, the pool area was described as lovely and clean. Guests also noted that the temperature of the pool was perfect and it was heated, making for a warm and comfortable swim. However, there were some negative comments about the cleanliness of the pool and spa facilities with some guests mentioning mouldy facilities in the changing rooms and debris floating in the pool. Additionally, a few guests had unpleasant experiences, such as a group of young guys spitting in the pool and one lone male guest spending an extended amount of time in his underpants. Despite some negative reviews, many guests commented that the pool and spa were great and even though the one guest had an unpleasant experience, other guests enjoyed their time swimming and lounging by the pool.

Yes, Hilton Bournemouth has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Hilton Bournemouth.

Yes, Hilton Bournemouth welcomes dogs.

No, parking facilities aren't available at Hilton Bournemouth.

Yes, Hilton Bournemouth has a gym.

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