Holiday Inn Express Poole by IHG
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Summary of reviewsThe Holiday Inn Express Poole by IHG, receives commendable reviews for its convenient and central location, making it ideal for exploring Poole's attractions such as Poole Harbour, town center and the Lighthouse Arts Centre. Guests appreciate its proximity to public transportation, eateries, bars and the ferry port. Despite some challenges in finding the hotel due to understated signage, visitors enjoy the quiet and peaceful environment once settled.
Guests have mixed feelings about breakfast. Many highlight the good selection and variety, including gluten-free and vegan options within a clean and organized dining area. However, others note that the hot food options could be improved and that the breakfast sometimes becomes repetitive. Dinner experiences are also split with positive feedback on the food quality when available, but common complaints about limited options, high prices and slow service.
Rooms at the hotel are frequently praised for their cleanliness, spaciousness and comfort, featuring large and comfy beds. Guests also appreciate the peace and quiet. However, some reviews mention a lack of amenities, issues with heating and rooms in need of maintenance. Despite these concerns, the friendly and helpful staff consistently enhance the overall guest experience.
Cleanliness is another strong point for the hotel with many visitors describing it as spotless and well-maintained. The public areas and rooms are generally clean and comfortable, though a few guests noted occasional lapses in the dining area and housekeeping routines.
The hotel's staff receive high praise for their friendliness, helpfulness and efficiency. Their exceptional service across all areas of the hotel, from reception to dining, significantly contributes to a positive guest experience. Particular members of staff are frequently commended for their outstanding service, enhancing the hotel's welcoming atmosphere.
The complimentary Wi-Fi service at the hotel is appreciated for its speed and reliability in most areas, though some guests experience intermittent connectivity. Parking is considered convenient and secure, albeit with a nightly fee of £7.50 which some find reasonable. The availability of EV charging points is a noteworthy benefit for those with electric vehicles.
Families find the hotel particularly accommodating, appreciating the spacious family rooms, helpful staff and thoughtful touches like complimentary Easter chocolate eggs for kids. The hotel's location near family-friendly attractions adds to its appeal, making it a great choice for family getaways.
Overall, the Holiday Inn Express Poole offers a strategic base for both leisure and business travelers with commendable service, clean and comfortable rooms and a family-friendly environment. Areas for improvement include the variety and quality of breakfast and dinner options and room maintenance, but the hotel’s positive traits generally outweigh the negatives, contributing to a satisfactory and pleasant stay for most visitors.
Categories
Guests have mixed feelings about breakfast. Many highlight the good selection and variety, including gluten-free and vegan options within a clean and organized dining area. However, others note that the hot food options could be improved and that the breakfast sometimes becomes repetitive. Dinner experiences are also split with positive feedback on the food quality when available, but common complaints about limited options, high prices and slow service.
Rooms at the hotel are frequently praised for their cleanliness, spaciousness and comfort, featuring large and comfy beds. Guests also appreciate the peace and quiet. However, some reviews mention a lack of amenities, issues with heating and rooms in need of maintenance. Despite these concerns, the friendly and helpful staff consistently enhance the overall guest experience.
Cleanliness is another strong point for the hotel with many visitors describing it as spotless and well-maintained. The public areas and rooms are generally clean and comfortable, though a few guests noted occasional lapses in the dining area and housekeeping routines.
The hotel's staff receive high praise for their friendliness, helpfulness and efficiency. Their exceptional service across all areas of the hotel, from reception to dining, significantly contributes to a positive guest experience. Particular members of staff are frequently commended for their outstanding service, enhancing the hotel's welcoming atmosphere.
The complimentary Wi-Fi service at the hotel is appreciated for its speed and reliability in most areas, though some guests experience intermittent connectivity. Parking is considered convenient and secure, albeit with a nightly fee of £7.50 which some find reasonable. The availability of EV charging points is a noteworthy benefit for those with electric vehicles.
Families find the hotel particularly accommodating, appreciating the spacious family rooms, helpful staff and thoughtful touches like complimentary Easter chocolate eggs for kids. The hotel's location near family-friendly attractions adds to its appeal, making it a great choice for family getaways.
Overall, the Holiday Inn Express Poole offers a strategic base for both leisure and business travelers with commendable service, clean and comfortable rooms and a family-friendly environment. Areas for improvement include the variety and quality of breakfast and dinner options and room maintenance, but the hotel’s positive traits generally outweigh the negatives, contributing to a satisfactory and pleasant stay for most visitors.
Hotel near Golf Courses
This hotel is identified as a 'Top Golf Hotel in Poole', indicating its suitability and appeal for individuals seeking golf-friendly accommodation in the region.
Family Friendly Hotel
This hotel offers family rooms designed for comfort and practicality. It includes a complimentary breakfast and is conveniently located near Poole Quay and local attractions.
Business Hotel
This hotel features three well-equipped meeting rooms with LCD projectors, DVD players, and flip charts. They also offer catered lunches upon request, making it suitable for business meetings and events. The largest meeting room offers 385 sq ft.
Accessible Hotel
This hotel provides accessible parking, including designated disabled bays located close to the entrance. It features several ground-floor rooms specifically designed for guests with limited mobility, and offers wheelchair access, roll-in showers, visual aids, grab rails, and shower chairs.
Hotel with EV Charging Stations
This hotel features 6 EV charging spaces powered by ZOLB EV chargers, delivering up to 22kW of power. Payment can be made via the ZOLB app or contactless payment, offering convenient charging options.
3-Star Hotel
This hotel provides a comfortable stay with good access to shops, the train station, and Poole Quay. It includes free Wi-Fi, parking and breakfast. It is also noted for being clean and quiet.
Hotel with Parking
EV charging stations
Guest Reviews
Holiday Inn Express Poole by IHG enjoys a highly convenient location that many guests find ideal for exploring the charming seaside town of Poole. Positioned centrally, the hotel provides easy access to a variety of key attractions, including Poole Harbour, the town center and the Lighthouse Arts Centre, which is just a short walk away. Public transportation is particularly accessible with close proximity to both the bus and train stations making it simple to get around the area and beyond.
The hotel's location also proves advantageous for those attending events, as it is near Poole Quay and several shopping centers. Guests appreciate the convenience of being close to various eateries and bars, creating a pleasurable dining and social experience. The proximity to the ferry port is another significant advantage, especially for travelers catching early morning departures to destinations like France.
However, some guests noted that the hotel can be somewhat tricky to find due to its position near busy roads and its understated signage. Despite this, once settled, visitors benefit from the peaceful and quiet environment the location offers, away from the hustle and bustle yet still within easy reach of all necessary amenities.
Overall, the hotel is well-situated for both leisure and business travelers, providing a strategic base for enjoying Poole's attractions while offering the practicality of nearby transport hubs and local facilities.
The breakfast experience at Holiday Inn Express Poole by IHG, has received mixed reviews from guests, showcasing both commendable aspects and areas needing improvement. On the positive side, many visitors appreciated the good selection and wide variety of breakfast options available, highlighting the excellent self-service setup, delicious food and high quality. Guests particularly enjoyed the plentiful choices, such as cooked breakfasts, muffins and toast, as well as the inclusion of gluten-free and vegan options. The breakfast area was frequently praised for being very clean and organized and the friendly staff contributed positively to the overall experience.
However, there were recurring remarks on the breakfast food being sometimes disappointing in taste and quality. Common complaints included limited hot food options, such as the absence of fried or poached eggs and the cooked items occasionally being only warm rather than hot. Specific criticisms targeted the scrambled eggs, described by some as preheated or inedible. Additionally, certain guests found the breakfast hours inconvenient, especially when an early start was required. There were also mentions of the breakfast becoming repetitive over extended stays with a call for more variety and fresh items.
Milk availability and the coffee quality were flagged as issues with some guests noting that machine coffee was weak or grim. Instances of chaotic breakfast service, dirty tables and insufficient replenishment of food items also detracted from the experience for some visitors.
In summary, while many guests found the breakfast at Holiday Inn Express Poole to be good value, varied and satisfying, there are notable areas where improvements, particularly concerning food quality, variety and service efficiency, could enhance the overall guest experience.
The dinner experience at the Holiday Inn Express Poole by IHG, seems to be a mixed bag according to guest reviews. While there are positive mentions of the food being lovely and some evening meals, like pizza, receiving praise, the general consensus appears to lean towards disappointment. Many guests found the dinner options limited with pizza often being the only available choice. There were frequent reports of the food quality being poor, overcooked or unhealthy and the menu being restrictive with a lack of vegan and gluten-free options.
Several guests noted that meals were expensive with some citing specific instances such as a fish and chips meal being overpriced at £18. Delays in service were another common complaint with many finding the wait for their dinner to be unreasonably long.
There were also logistical issues, such as the restaurant running out of options, no food being available upon late arrival and the bar being poorly stocked. Some guests were inconvenienced by the restaurant's closure on certain nights, forcing them to seek food elsewhere.
Despite these drawbacks, a few guests had a good dinner experience, praising the quality of food when it was available. However, the majority of the reviews suggest that there is significant room for improvement in both the variety and quality of the dinner options offered at this hotel.
Guest reviews of the 'Holiday Inn Express Poole by IHG' indicate varying experiences regarding the rooms. Positive feedback commonly highlights the cleanliness with many describing the rooms as spotless, tidy and well-maintained. Guests appreciated the spaciousness and comfort, noting large and comfy beds as well as well-equipped rooms. The quietness of many rooms was also a plus point, making for a peaceful stay. Modern decor in some rooms received compliments with a few rooms described as particularly spacious and inviting.
However, criticisms also surfaced frequently. Several guests mentioned the lack of amenities such as shower gel, fridges and smart TVs. Issues with heating were recurrent with reports of cold rooms and outdated, noisy air conditioning systems. Some rooms were described as draughty and in need of maintenance, featuring peeling paint and dated furniture. Noise was a common concern, especially for rooms located near delivery areas, lifts or railways. Many reviews pointed out that the rooms appeared tired and in need of renovation.
Despite the mixed reviews, the friendly and helpful staff were consistently praised, contributing positively to the overall guest experience.
Visitors to the Holiday Inn Express Poole by IHG have mixed feedback regarding the beds with a range of experiences from very positive to less satisfactory. Numerous guests found the beds to be comfortable with some even describing them as the best, soothing or ideal for a good night's sleep. Clean and satisfactory bedding also contributed to a positive experience for some.
However, other guests mentioned that certain beds were too hard, too soft or small. The sofa beds, in particular, tended to receive more criticism with reports of discomfort and worn-out conditions. Pillows had mixed reviews as well with a few guests finding them firm and others considering them lumpy and uncomfortable.
The size of the beds also seemed to cause some displeasure with a few guests noting them to be smaller than expected. On a positive note, the cleanliness of the rooms and bedding was often highlighted and the overall comfort of the rooms appeared to be consistently well-regarded.
In summary, while many found the beds at Holiday Inn Express Poole satisfactory or even very comfortable, there was a significant portion of guests who felt that both the main and sofa beds could see improvements in terms of comfort and size.
The 'Holiday Inn Express Poole by IHG' receives consistent praise for its high standards of cleanliness. Guests frequently described the hotel as spotlessly clean with clean and tidy rooms, facilities and public areas. The hotel is noted for being very clean and well-presented with modern and bright decor. Visitors appreciated the clean, comfortable and quiet rooms, contributing to a comfortable stay.
Breakfast and public areas were generally maintained, although some reviews highlighted certain areas requiring attention. There were occasional reports of dirty plates, cutlery and glasses, suggesting that the dining area’s cleanliness needs improvement. Similarly, some aspects of housekeeping were described as inconsistent with specific mentions of dust and dirt in certain areas and sometimes inadequate deep cleaning. Instances of mold and stains, especially in the bathrooms, were occasionally noted, indicating a need for more meticulous cleaning routines.
Despite these isolated issues, the overall cleanliness of the hotel generally met guests' expectations, contributing positively to their stay. The hotel’s clean environment, friendly and helpful staff, alongside its convenient and quiet location, largely ensured a satisfactory experience for visitors.
Holiday Inn Express Poole by IHG, seems to shine particularly brightly when it comes to the quality of its staff. According to numerous guest reviews, the hotel's personnel are frequently described as friendly, helpful and efficient. Reception staff, in particular, receive accolades for their politeness and effectiveness, often contributing to a smooth and welcoming check-in experience.
The hotel boasts an array of standout employees, such as Mr. Marty, Mr. De Silva, Jonathan, Matty, Ghala, Amalie and Maria—each noted for their friendliness and willingness to assist. The night manager, identified as Gydian and Rhys & Stefan are praised for their exceptional service.
Guests frequently commend the staff for going above and beyond to make stays comfortable and enjoyable. Descriptors such as charming, kind and attentive paint a picture of a team that genuinely cares about guest satisfaction. This welcoming atmosphere is pervasive, from the reception desk to housekeeping and the dining area.
Despite a few isolated incidents of slower service or less motivated staff, the general consensus points to a professional, engaging and accommodating team. Even during high volumes of guests, staff members have been recognized for their hard work and ability to create a positive atmosphere. Notably, the manager Stephen is highlighted for his helpfulness and experience, underscoring effective leadership.
In summary, guests can expect exceptional, friendly and attentive service throughout their stay, making Holiday Inn Express Poole a commendable choice for travelers valuing hospitality and customer service.
The Holiday Inn Express Poole by IHG, offers complimentary Wi-Fi to its guests, which comes with mixed reviews. On a positive note, many guests appreciate the availability of free high-speed Wi-Fi, highlighting good speed and a strong signal in some areas. The free Wi-Fi provided allows for convenient internet browsing and the connection quality is sometimes described as excellent.
However, the Wi-Fi experience is not consistent across all rooms and times. Some guests report intermittent connectivity and weak signals, which might be less reliable for more demanding online activities. Despite these occasional issues, the online service is generally sufficient for basic internet use and the hotel's friendly service enhances the overall experience.
When visiting the Holiday Inn Express Poole by IHG, guests generally find the parking to be convenient and secure with ample spaces available. The hotel offers a large car park monitored by CCTV, making it a secure option for those with vehicles. However, visitors should be prepared to pay an additional charge of £7.50 per night for parking, which some find reasonable and others consider expensive.
There are mixed feelings about the parking situation. While many appreciate the easily accessible and ample parking, some guests mention that the spaces can be tight and finding a spot can sometimes be challenging due to limited availability. Additionally, for those staying overnight, the extra fee is not included in the room rate, requiring a separate payment that some guests feel detracts from their overall experience.
Despite these concerns, many reviewers still find the parking facilities to be good and fairly controlled. The reasonable overnight cost, especially when considering the security features, make it a practical option for travelers. Overall, while the extra charge for parking might be a minor inconvenience, the safety and availability of parking at the hotel generally meet the needs of most visitors.
Holiday Inn Express Poole offers convenient parking options, including facilities for electric vehicle (EV) charging. Guests have noted the availability of several EV charging points, making it easier for those traveling with electric cars to recharge during their stay. The inclusion of an electric charging station is seen as a significant advantage by many, allowing for peace of mind and added convenience. Overall, the presence of EV charging facilities is a positive feature highlighted by visitors, although not everyone mentioned or used this service.
Holiday Inn Express Poole by IHG, offers a family-friendly atmosphere ideal for a comfortable family getaway. The hotel features various accommodations to suit families, including spacious family rooms with separate areas for kids, making it a suitable choice for larger families or those with young children. Guests appreciated these spacious rooms, which provided ample room for toddlers and the added convenience of having separate sleeping quarters for children.
The staff at the hotel are especially commended for their warm and helpful approach, enhancing the overall family experience. The kids particularly enjoyed the breakfast options and the complementary Easter chocolate eggs, adding a delightful touch to their stay. Although some guests mentioned that family rooms could be small, the consensus is that they are adequate and reasonably priced for the space provided.
One notable feature is the hotel's range of family-friendly facilities and arrangements, ensuring a pleasant stay despite external conditions such as bad weather. This includes sufficient towels, comfortable spaces, safe family areas and good parking. The hotel's location is also praised for being convenient with nearby attractions such as the harbour shops being a hit with the kids.
In summary, the Holiday Inn Express Poole is a fantastic option for families looking for a welcoming, comfortable and reasonably priced accommodation. The family-friendly services, helpful staff and thoughtful touches like Easter treats for children create a pleasant environment for all ages. Although room sizes may vary, the overall experience is one of comfort and convenience, perfect for a family getaway.
The Holiday Inn Express Poole by IHG, emerges as a favorable choice for business travelers, offering a range of practical facilities and services tailored to their needs. Strategically located, it proves to be very convenient for meetings and events. The hotel boasts well-appointed rooms specifically set up for business needs, ensuring a comfortable and productive stay. Business meeting facilities, conference rooms and a fully equipped business center are available on-site, making it convenient to manage any professional commitments. The WiFi and conference amenities receive positive remarks, although there is room for improvement in WiFi strength.
The hotel staff, especially at reception, are noted to be very helpful, contributing to a seamless business travel experience. The pricing is considered reasonable and appealing for budget-conscious business travelers. The location is advantageous for those with business at nearby addresses, such as Poole Hospital. Despite a minor critique about the breakfast offerings, the overall package of facilities and service quality makes it a recommended choice for business trips.
The 'Holiday Inn Express Poole, an IHG Hotel' provides several amenities designed to accommodate guests with disabilities, although the experience can vary. Positively, the hotel features accessible parking, including disabled bays close to the entrance and several ground-floor rooms that cater to guests with limited mobility. Accessibility features such as easy disability parking and wheelchair access were appreciated and the convenience of being on the ground floor was noted by multiple guests. The proximity to the train station and ease of access for those with prams or wheelchairs also received commendation.
However, there are some areas where the hotel could improve. Some guests found the accessible rooms to be barely accessible and noted issues with the rooms being shaky. Accessible bathrooms and rooms exist, but limitations in mobility support, such as bed suitability, were mentioned. The only accessible room available was occasionally reported as being too close to the lift, causing noise disruption.
Overall, the hotel is deemed easily accessible but with some variations in the quality and convenience of the accessible features available. The environment is generally pleasant, clean and ideal for short stays, especially for those needing a quick stopover from the ferry. However, some specific needs related to disability access might require prior confirmation with the hotel to ensure a comfortable stay.
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Location
The hotel's location also proves advantageous for those attending events, as it is near Poole Quay and several shopping centers. Guests appreciate the convenience of being close to various eateries and bars, creating a pleasurable dining and social experience. The proximity to the ferry port is another significant advantage, especially for travelers catching early morning departures to destinations like France.
However, some guests noted that the hotel can be somewhat tricky to find due to its position near busy roads and its understated signage. Despite this, once settled, visitors benefit from the peaceful and quiet environment the location offers, away from the hustle and bustle yet still within easy reach of all necessary amenities.
Overall, the hotel is well-situated for both leisure and business travelers, providing a strategic base for enjoying Poole's attractions while offering the practicality of nearby transport hubs and local facilities.
Breakfast
However, there were recurring remarks on the breakfast food being sometimes disappointing in taste and quality. Common complaints included limited hot food options, such as the absence of fried or poached eggs and the cooked items occasionally being only warm rather than hot. Specific criticisms targeted the scrambled eggs, described by some as preheated or inedible. Additionally, certain guests found the breakfast hours inconvenient, especially when an early start was required. There were also mentions of the breakfast becoming repetitive over extended stays with a call for more variety and fresh items.
Milk availability and the coffee quality were flagged as issues with some guests noting that machine coffee was weak or grim. Instances of chaotic breakfast service, dirty tables and insufficient replenishment of food items also detracted from the experience for some visitors.
In summary, while many guests found the breakfast at Holiday Inn Express Poole to be good value, varied and satisfying, there are notable areas where improvements, particularly concerning food quality, variety and service efficiency, could enhance the overall guest experience.
Dinner
Several guests noted that meals were expensive with some citing specific instances such as a fish and chips meal being overpriced at £18. Delays in service were another common complaint with many finding the wait for their dinner to be unreasonably long.
There were also logistical issues, such as the restaurant running out of options, no food being available upon late arrival and the bar being poorly stocked. Some guests were inconvenienced by the restaurant's closure on certain nights, forcing them to seek food elsewhere.
Despite these drawbacks, a few guests had a good dinner experience, praising the quality of food when it was available. However, the majority of the reviews suggest that there is significant room for improvement in both the variety and quality of the dinner options offered at this hotel.
Rooms
However, criticisms also surfaced frequently. Several guests mentioned the lack of amenities such as shower gel, fridges and smart TVs. Issues with heating were recurrent with reports of cold rooms and outdated, noisy air conditioning systems. Some rooms were described as draughty and in need of maintenance, featuring peeling paint and dated furniture. Noise was a common concern, especially for rooms located near delivery areas, lifts or railways. Many reviews pointed out that the rooms appeared tired and in need of renovation.
Despite the mixed reviews, the friendly and helpful staff were consistently praised, contributing positively to the overall guest experience.
Beds
However, other guests mentioned that certain beds were too hard, too soft or small. The sofa beds, in particular, tended to receive more criticism with reports of discomfort and worn-out conditions. Pillows had mixed reviews as well with a few guests finding them firm and others considering them lumpy and uncomfortable.
The size of the beds also seemed to cause some displeasure with a few guests noting them to be smaller than expected. On a positive note, the cleanliness of the rooms and bedding was often highlighted and the overall comfort of the rooms appeared to be consistently well-regarded.
In summary, while many found the beds at Holiday Inn Express Poole satisfactory or even very comfortable, there was a significant portion of guests who felt that both the main and sofa beds could see improvements in terms of comfort and size.
Cleanliness
Breakfast and public areas were generally maintained, although some reviews highlighted certain areas requiring attention. There were occasional reports of dirty plates, cutlery and glasses, suggesting that the dining area’s cleanliness needs improvement. Similarly, some aspects of housekeeping were described as inconsistent with specific mentions of dust and dirt in certain areas and sometimes inadequate deep cleaning. Instances of mold and stains, especially in the bathrooms, were occasionally noted, indicating a need for more meticulous cleaning routines.
Despite these isolated issues, the overall cleanliness of the hotel generally met guests' expectations, contributing positively to their stay. The hotel’s clean environment, friendly and helpful staff, alongside its convenient and quiet location, largely ensured a satisfactory experience for visitors.
Staff
The hotel boasts an array of standout employees, such as Mr. Marty, Mr. De Silva, Jonathan, Matty, Ghala, Amalie and Maria—each noted for their friendliness and willingness to assist. The night manager, identified as Gydian and Rhys & Stefan are praised for their exceptional service.
Guests frequently commend the staff for going above and beyond to make stays comfortable and enjoyable. Descriptors such as charming, kind and attentive paint a picture of a team that genuinely cares about guest satisfaction. This welcoming atmosphere is pervasive, from the reception desk to housekeeping and the dining area.
Despite a few isolated incidents of slower service or less motivated staff, the general consensus points to a professional, engaging and accommodating team. Even during high volumes of guests, staff members have been recognized for their hard work and ability to create a positive atmosphere. Notably, the manager Stephen is highlighted for his helpfulness and experience, underscoring effective leadership.
In summary, guests can expect exceptional, friendly and attentive service throughout their stay, making Holiday Inn Express Poole a commendable choice for travelers valuing hospitality and customer service.
Wi-Fi
However, the Wi-Fi experience is not consistent across all rooms and times. Some guests report intermittent connectivity and weak signals, which might be less reliable for more demanding online activities. Despite these occasional issues, the online service is generally sufficient for basic internet use and the hotel's friendly service enhances the overall experience.
Parking
There are mixed feelings about the parking situation. While many appreciate the easily accessible and ample parking, some guests mention that the spaces can be tight and finding a spot can sometimes be challenging due to limited availability. Additionally, for those staying overnight, the extra fee is not included in the room rate, requiring a separate payment that some guests feel detracts from their overall experience.
Despite these concerns, many reviewers still find the parking facilities to be good and fairly controlled. The reasonable overnight cost, especially when considering the security features, make it a practical option for travelers. Overall, while the extra charge for parking might be a minor inconvenience, the safety and availability of parking at the hotel generally meet the needs of most visitors.
EV charging stations
Family
The staff at the hotel are especially commended for their warm and helpful approach, enhancing the overall family experience. The kids particularly enjoyed the breakfast options and the complementary Easter chocolate eggs, adding a delightful touch to their stay. Although some guests mentioned that family rooms could be small, the consensus is that they are adequate and reasonably priced for the space provided.
One notable feature is the hotel's range of family-friendly facilities and arrangements, ensuring a pleasant stay despite external conditions such as bad weather. This includes sufficient towels, comfortable spaces, safe family areas and good parking. The hotel's location is also praised for being convenient with nearby attractions such as the harbour shops being a hit with the kids.
In summary, the Holiday Inn Express Poole is a fantastic option for families looking for a welcoming, comfortable and reasonably priced accommodation. The family-friendly services, helpful staff and thoughtful touches like Easter treats for children create a pleasant environment for all ages. Although room sizes may vary, the overall experience is one of comfort and convenience, perfect for a family getaway.
Business
The hotel staff, especially at reception, are noted to be very helpful, contributing to a seamless business travel experience. The pricing is considered reasonable and appealing for budget-conscious business travelers. The location is advantageous for those with business at nearby addresses, such as Poole Hospital. Despite a minor critique about the breakfast offerings, the overall package of facilities and service quality makes it a recommended choice for business trips.
Accessible
However, there are some areas where the hotel could improve. Some guests found the accessible rooms to be barely accessible and noted issues with the rooms being shaky. Accessible bathrooms and rooms exist, but limitations in mobility support, such as bed suitability, were mentioned. The only accessible room available was occasionally reported as being too close to the lift, causing noise disruption.
Overall, the hotel is deemed easily accessible but with some variations in the quality and convenience of the accessible features available. The environment is generally pleasant, clean and ideal for short stays, especially for those needing a quick stopover from the ferry. However, some specific needs related to disability access might require prior confirmation with the hotel to ensure a comfortable stay.
No, Holiday Inn Express Poole by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Poole by IHG.
No, Holiday Inn Express Poole by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express Poole by IHG.
No, Holiday Inn Express Poole by IHG doesn't have a gym.
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