Hotel with SpaThe AvaniSpa offers a range of spa and beauty treatments. Guests can relax in the sauna, hammam, and Jacuzzi, or energize with a powerful experience shower. Massages and beauty treatments like facials, manicures, and pedicures are available.
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Summary of reviews related to the 'Spa' categoryThe Avani Palazzo Moscova Milan Hotel offers a spa experience that has garnered mixed reviews from its guests. On the positive side, many appreciated the great and nicely furnished facilities, including a sauna, Turkish bath and jacuzzi, which contribute to a relaxing experience. Courteous and friendly staff add to the spa's charm, ensuring a pleasant visit. Guests highlighted the soothing ambiance and amenities like the serving of tea and biscuits, enhancing the overall experience.
However, there are several areas where the spa falls short. Access is limited and often requires advance booking with a restriction of 30 minutes per room per day. This led to dissatisfaction for those who found it difficult to secure a spot or were unable to use the spa when they wanted. Additionally, some guests pointed out issues with the cleanliness and maintenance of the facilities, mentioning that the sauna was too hot, the steam room insufficient and the overall area poorly kept. Communication barriers with the staff and the booking process were also noted as areas needing improvement.
While the spa at Avani Palazzo Moscova has its strengths, such as good services and a pleasant atmosphere, its limited access and maintenance issues detract from the overall experience. For an establishment of this caliber, improvements in these areas could significantly enhance guest satisfaction.
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