Helnan Landmark Hotel
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Summary of reviewsHelnan Landmark Hotel, located in the heart of New Cairo, is celebrated for its strategic and convenient location. Nestled near 90th Street in the Fifth Settlement, it provides easy access to cafes, restaurants, hospitals and markets, making it ideal for travelers relying on public transit. The hotel is just 20 minutes from the airport and close to major business centers and the banking district, appealing to both business and leisure travelers seeking a tranquil retreat amidst New Cairo's vibrancy.
The breakfast at Helnan Landmark Hotel generally receives positive feedback for its cleanliness and variety, featuring both traditional Egyptian and international dishes. However, there are suggestions for improvement regarding taste, variety and freshness. Dinner offerings, especially at the Moroccan and Japanese restaurants, are highly praised for their quality and flavor, although there are occasional complaints about slow service and limited options.
Rooms are frequently noted for their spaciousness, comfort and cleanliness, often featuring king-size beds and separate seating areas. However, some guests mentioned the need for better amenities such as minibars and safes and there were a few isolated reports of cleanliness issues. The staff at Helnan Landmark Hotel are widely recognized for their friendliness, professionalism and helpfulness, significantly enhancing guests' overall experience.
Cleanliness throughout the hotel is generally commended, though inconsistencies exist and greater attention is recommended to maintain high standards across all areas. The pool area is appreciated for its design and ambiance, although improvements in heating, furnishing and privacy are suggested.
The hotel's Wi-Fi connection is a common area of concern with many guests experiencing issues with stability and speed. Onsite parking is available, though it is relatively small, incurs a nightly fee and could benefit from better assistance with luggage and proximity to the main building.
Families find the hotel to be a safe and welcoming environment, though the kids' area could use some upgrades. The beds at Helnan Landmark Hotel are often highlighted for their comfort, contributing to a restful stay, despite some mixed opinions about the pillows.
Overall, Helnan Landmark Hotel delivers a solid experience that aligns with four-star expectations, providing good value accommodations and meeting the needs of a diverse range of travelers.
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The breakfast at Helnan Landmark Hotel generally receives positive feedback for its cleanliness and variety, featuring both traditional Egyptian and international dishes. However, there are suggestions for improvement regarding taste, variety and freshness. Dinner offerings, especially at the Moroccan and Japanese restaurants, are highly praised for their quality and flavor, although there are occasional complaints about slow service and limited options.
Rooms are frequently noted for their spaciousness, comfort and cleanliness, often featuring king-size beds and separate seating areas. However, some guests mentioned the need for better amenities such as minibars and safes and there were a few isolated reports of cleanliness issues. The staff at Helnan Landmark Hotel are widely recognized for their friendliness, professionalism and helpfulness, significantly enhancing guests' overall experience.
Cleanliness throughout the hotel is generally commended, though inconsistencies exist and greater attention is recommended to maintain high standards across all areas. The pool area is appreciated for its design and ambiance, although improvements in heating, furnishing and privacy are suggested.
The hotel's Wi-Fi connection is a common area of concern with many guests experiencing issues with stability and speed. Onsite parking is available, though it is relatively small, incurs a nightly fee and could benefit from better assistance with luggage and proximity to the main building.
Families find the hotel to be a safe and welcoming environment, though the kids' area could use some upgrades. The beds at Helnan Landmark Hotel are often highlighted for their comfort, contributing to a restful stay, despite some mixed opinions about the pillows.
Overall, Helnan Landmark Hotel delivers a solid experience that aligns with four-star expectations, providing good value accommodations and meeting the needs of a diverse range of travelers.
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Guest Reviews
Located in the heart of New Cairo, the Helnan Landmark Hotel is praised for its strategically convenient location. Nestled near 90th Street in the Fifth Settlement, the hotel offers easy access to a multitude of essential amenities such as cafes, restaurants, hospitals and markets. Many guests highlight the proximity to the Go Bus station, making it perfect for travelers relying on public transit.
The hotel's location stands out for its accessibility, situated just 20 minutes from the airport and close to the ring road which facilitates movement around New Cairo and the new capital. It is also conveniently placed near business centers and the banking district, catering especially well to those on business trips.
Guests appreciate the hotel's peaceful and quiet ambiance despite being near busy roads and bustling areas. The proximity to key services and attractive spots such as the exhibition center and lively food options including Japanese and Moroccan restaurants further enriches the stay experience.
In summary, Helnan Landmark Hotel's prime location makes it a well-suited choice for both business and leisure travelers, offering a tranquil haven amidst the vibrant and dynamic New Cairo.
Helnan Landmark Hotel offers a breakfast experience that has drawn a mix of opinions from guests. On the positive side, many visitors praised the breakfast as excellent, delicious and of high quality with numerous remarks about it being clean, fresh and featuring a good variety of options. Some highlighted the inclusion of both traditional Egyptian food and international dishes, making the buffet diverse and satisfying for different palates. The excellent pastries and tasty dates also received positive mentions.
However, there were a number of reviews pointing out areas for improvement. Some guests felt that the breakfast could be tastier and more varied with a few noting that the offerings were the same every day, which could become monotonous. A portion of the feedback indicated that part of the breakfast buffet lacked freshness and that the quality, at times, was not up to par. Specific complaints about limited options and parts of the food being served cold were also noted.
Overall, while many guests enjoyed a great start to their day with the breakfast at Helnan Landmark Hotel, there is room for improvement to cater to all tastes and expectations consistently.
The dining experience at the Helnan Landmark Hotel is generally well-received with many guests praising the quality and variety of the food. The hotel boasts three on-site restaurants, including a noted Moroccan restaurant where Chef Habiba receives high marks for her culinary prowess. Additionally, guests have access to a Japanese restaurant and a cafe near the pool, each contributing to the diverse dining options available.
Breakfast at the hotel garners significant praise for its quality and variety. Dinner, particularly at the Santuko restaurant, also receives high marks for its delicious and well-prepared dishes. Many guests describe the food quality as outstanding and unexpectedly good with several specifically noting that the restaurant meals are very delicious.
However, there are a few areas for improvement. Some guests report that food orders can take a long time to be cooked and there are mentions of limited and overpriced dinner options. A few reviews also highlight discomfort with the sofa-like tables in the restaurant, which are suitable for drinks but less so for meals. Additionally, room service may occasionally fall short of expectations with one guest describing an order from the room service menu as below average.
Overall, the Helnan Landmark Hotel offers a commendable dining experience with high-quality food that leaves a lasting impression on many of its guests.
The rooms at Helnan Landmark Hotel in New Cairo have received numerous positive remarks from guests, particularly for their spaciousness and cleanliness. Many guests appreciated the rooms being large and comfortable, often enjoying the stylish design and the inclusion of basic amenities. The rooms often come with good-sized seating areas, offering a comfortable environment to relax.
Guests frequently noted the cleanliness of the rooms with cleaning staff maintaining good standards and being timely. The presence of king-size beds, separate seating areas and good room decoration added to the overall positive experience. Rooms with pool views were particularly appreciated and the location within New Cairo was a welcomed feature.
Despite these positives, there were some areas identified for improvement. Some guests found rooms to be too small for their needs and certain rooms lacked essential amenities such as minibars or safes. There were occasional reports of old and dusty furniture and in some cases, the room cleanliness did not meet expectations with instances of rooms being changed multiple times due to cleanliness issues.
Room service received mixed reviews with some expressing a need for better service. Infrequent complaints about lack of privacy and poor room positioning were mentioned, such as windows overlooking busy areas or administrative offices.
Overall, the general sentiment towards Helnan Landmark Hotel’s rooms is positive, focusing on their size, comfort and cleanliness, while highlighting some areas where improvements could enhance guest satisfaction.
Travelers who have stayed at Helnan Landmark Hotel have often highlighted the comfort of the beds as a standout feature. Many guests have remarked on the beds being extremely comfortable with good mattresses that afford a restful sleep. The king size beds and cozy bedding contribute to the overall luxury and comfort of the sleeping experience.
However, there are some mixed opinions regarding the pillows with a few guests finding them too high and uncomfortable. Additionally, some reviews mention that the bed sheets feel worn out and are not as soft as expected.
Despite this, the prevailing sentiment is positive when it comes to the main beds with numerous guests appreciating the comfort and the quality of the mattresses. The hotel provides adjustable air conditioning, which adds to the comfort of the sleeping environment.
For stays in between flights or short layovers, guests have found the beds comfortable enough to get some much-needed rest and rejuvenate quickly. This highlights the overall reliability of the hotel’s beds in providing a good night's sleep.
In conclusion, while there are some areas noted for improvement, particularly with the pillows, Helnan Landmark Hotel's beds generally receive high marks for their comfort and ability to ensure a restful stay.
The Helnan Landmark Hotel receives a range of opinions regarding its cleanliness. Many guests commented positively on the cleanliness and spaciousness of the rooms, describing them as comfortable, neat and hygienic. Some noted the clean and professional staff with housekeeping being attentive and helpful. A few guests appreciated the clean and fresh breakfast, along with the relaxing ambiance of their accommodation. There were also mentions of clean bathrooms and the accommodation as being very clean.
However, there were some contrasting reviews pointing out areas needing improvement. Several guests found their rooms unclean upon arrival and a few mentioned unpleasant odors in the bathrooms. Some reviewers felt that the overall level of cleanliness could be better maintained. Issues like leftover trays and dishes and a specific complaint regarding the cleanliness on the third floor were highlighted.
Overall, while the hotel generally receives commendations for its cleanliness, there are inconsistencies that suggest a need for greater attention in maintaining high standards throughout the premises.
The staff at Helnan Landmark Hotel generally receive high praise for their friendliness, professionalism and helpfulness. Numerous guests have highlighted specific employees, including receptionists Mariam, Hend and Mustafa, along with housekeeping staff like Ahmed, for their exceptional service and hospitality.
Many reviews note that the staff at the reception and front desk are especially welcoming, polite and supportive. The hospitality seems to extend across different departments with the restaurant and housekeeping staff often described as courteous and friendly, although there have been some complaints about slow response times and language barriers.
Overall, the positive interactions with the staff significantly contribute to the enjoyable experience at the hotel, making guests feel well cared for and valued. While a few negative comments about reception staff and language issues exist, the majority of feedback suggests a high standard of service and hospitality throughout the hotel.
The Helnan Landmark Hotel presents a challenge for guests who depend on a strong and stable Wi-Fi connection. While a few guests did find the connection to be satisfactory, the majority experienced significant issues. Reports indicate that the Wi-Fi signal is generally poor with frequent drops and weak signals even within the rooms. Many guests found the internet service to be extremely slow and often inconsistent, making it hard to maintain a connection for any significant period. Descriptions of the internet being nearly non-existent and occasional access point failures were also shared. For those who require a reliable internet connection, alternative arrangements might be necessary.
The Helnan Landmark Hotel's pool area offers a blend of both delightful and challenging experiences. Guests frequently praise the pool for its aesthetic appeal, describing it as nice, big and beautiful. A notable feature is the waterfall, which adds to the visual and auditory ambiance, although the noise can sometimes be a drawback. The cozy seating and the café near the pool enhance the outdoor experience, making it a favored spot for relaxation and social gatherings.
Rooms overlooking the pool offer pleasing views and the poolside setting is often appreciated for its serene and inviting atmosphere. Business travelers find the pool area convenient for unwinding after a busy day, though the opening hours have been noted as inconvenient by some guests.
Despite these positive aspects, there are several points of concern. Many have mentioned the pool being too cold, which has rendered it unusable at times. Inadequate heating and insufficient furnishings around the pool are recurring issues. Privacy around the outdoor pool area is another downside with some guests finding it lacking.
Moreover, the poolside can appear empty due to underutilized space and occasionally, the presence of mosquitoes has been a bother. Additionally, swimming pool parties and a busy environment, particularly with children, may detract from a tranquil experience.
In summary, while the Helnan Landmark Hotel’s pool area is lauded for its appealing design and amenities, improvements in heating, furnishing and privacy could elevate the experience for all guests.
Guests have noted that Helnan Landmark Hotel offers onsite parking. However, the parking area is relatively small and can be challenging to find available spots. Additionally, the parking is not free and incurs a charge of 30 EGP per night. Some guests also pointed out the lack of assistance with luggage from the parking area to the lobby and the considerable distance from the parking entrance to the main building. Despite these drawbacks, the hotel does provide a designated parking area and garage for guests.
The Helnan Landmark Hotel draws positive feedback for its family-friendly atmosphere, making it a recommended choice for families. Guests appreciate the hotel's safe environment and its welcoming, family-oriented ambiance. Many enjoyed their stay with children and noted the hotel's polite and accommodating staff. However, some reviews indicate that the kids' area could benefit from an upgrade and not all guests found the facilities entirely child-friendly. Despite these minor issues, the overall impression is that the Helnan Landmark Hotel is a suitable option for family vacations.
The Helnan Landmark Hotel generally meets the expectations for a four-star establishment, providing good value and basic quality accommodations. Guests frequently mention that the hotel is a fitting example of a four-star luxe experience with some even stating that the quality surpasses many five-star hotels in Cairo. Despite these positive remarks, there are recurring notes about the staff not meeting the four-star standard, which some found strange for a hotel of this caliber. Overall, the hotel receives accolades as a good four-star stay with a reasonable rating around 7 out of 10. However, it's worth noting that some guests experienced discrepancies between the advertised prices on Booking.com and what they were charged.
Helnan Landmark Hotel in New Cairo emerges as a standout choice for business travelers. Highly recommended for business accommodation, it offers an optimal solution for professional stays and short transit periods. Many highlight its convenient location, making it easy to access business activities and nearby restaurants. The well-maintained facilities are suited for work purposes and guests find the overall comfort of the hotel, along with the cooperation of the staff, particularly commendable. Despite some criticisms regarding language proficiency and service quality, the hotel's proximity to business areas and suitability for business class travelers make it a preferred option for those on work trips.
The Helnan Landmark Hotel boasts a large and beautiful outdoor pool that many guests have admired for its scenic views and well-presented garden surroundings. The comfortable veranda by the pool provides a relaxing spot to unwind and nearby cafes add to the pleasant ambiance. Despite the aesthetic appeal, some reviews noted that the pool remains unused due to its cold water and there were mentions of the area being unfurnished and occasionally empty. Nonetheless, the late pool hours offer flexibility for those looking to enjoy a serene swim against the backdrop of a green garden.
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Location
The hotel's location stands out for its accessibility, situated just 20 minutes from the airport and close to the ring road which facilitates movement around New Cairo and the new capital. It is also conveniently placed near business centers and the banking district, catering especially well to those on business trips.
Guests appreciate the hotel's peaceful and quiet ambiance despite being near busy roads and bustling areas. The proximity to key services and attractive spots such as the exhibition center and lively food options including Japanese and Moroccan restaurants further enriches the stay experience.
In summary, Helnan Landmark Hotel's prime location makes it a well-suited choice for both business and leisure travelers, offering a tranquil haven amidst the vibrant and dynamic New Cairo.
Breakfast
However, there were a number of reviews pointing out areas for improvement. Some guests felt that the breakfast could be tastier and more varied with a few noting that the offerings were the same every day, which could become monotonous. A portion of the feedback indicated that part of the breakfast buffet lacked freshness and that the quality, at times, was not up to par. Specific complaints about limited options and parts of the food being served cold were also noted.
Overall, while many guests enjoyed a great start to their day with the breakfast at Helnan Landmark Hotel, there is room for improvement to cater to all tastes and expectations consistently.
Dinner
Breakfast at the hotel garners significant praise for its quality and variety. Dinner, particularly at the Santuko restaurant, also receives high marks for its delicious and well-prepared dishes. Many guests describe the food quality as outstanding and unexpectedly good with several specifically noting that the restaurant meals are very delicious.
However, there are a few areas for improvement. Some guests report that food orders can take a long time to be cooked and there are mentions of limited and overpriced dinner options. A few reviews also highlight discomfort with the sofa-like tables in the restaurant, which are suitable for drinks but less so for meals. Additionally, room service may occasionally fall short of expectations with one guest describing an order from the room service menu as below average.
Overall, the Helnan Landmark Hotel offers a commendable dining experience with high-quality food that leaves a lasting impression on many of its guests.
Rooms
Guests frequently noted the cleanliness of the rooms with cleaning staff maintaining good standards and being timely. The presence of king-size beds, separate seating areas and good room decoration added to the overall positive experience. Rooms with pool views were particularly appreciated and the location within New Cairo was a welcomed feature.
Despite these positives, there were some areas identified for improvement. Some guests found rooms to be too small for their needs and certain rooms lacked essential amenities such as minibars or safes. There were occasional reports of old and dusty furniture and in some cases, the room cleanliness did not meet expectations with instances of rooms being changed multiple times due to cleanliness issues.
Room service received mixed reviews with some expressing a need for better service. Infrequent complaints about lack of privacy and poor room positioning were mentioned, such as windows overlooking busy areas or administrative offices.
Overall, the general sentiment towards Helnan Landmark Hotel’s rooms is positive, focusing on their size, comfort and cleanliness, while highlighting some areas where improvements could enhance guest satisfaction.
Beds
However, there are some mixed opinions regarding the pillows with a few guests finding them too high and uncomfortable. Additionally, some reviews mention that the bed sheets feel worn out and are not as soft as expected.
Despite this, the prevailing sentiment is positive when it comes to the main beds with numerous guests appreciating the comfort and the quality of the mattresses. The hotel provides adjustable air conditioning, which adds to the comfort of the sleeping environment.
For stays in between flights or short layovers, guests have found the beds comfortable enough to get some much-needed rest and rejuvenate quickly. This highlights the overall reliability of the hotel’s beds in providing a good night's sleep.
In conclusion, while there are some areas noted for improvement, particularly with the pillows, Helnan Landmark Hotel's beds generally receive high marks for their comfort and ability to ensure a restful stay.
Cleanliness
However, there were some contrasting reviews pointing out areas needing improvement. Several guests found their rooms unclean upon arrival and a few mentioned unpleasant odors in the bathrooms. Some reviewers felt that the overall level of cleanliness could be better maintained. Issues like leftover trays and dishes and a specific complaint regarding the cleanliness on the third floor were highlighted.
Overall, while the hotel generally receives commendations for its cleanliness, there are inconsistencies that suggest a need for greater attention in maintaining high standards throughout the premises.
Staff
Many reviews note that the staff at the reception and front desk are especially welcoming, polite and supportive. The hospitality seems to extend across different departments with the restaurant and housekeeping staff often described as courteous and friendly, although there have been some complaints about slow response times and language barriers.
Overall, the positive interactions with the staff significantly contribute to the enjoyable experience at the hotel, making guests feel well cared for and valued. While a few negative comments about reception staff and language issues exist, the majority of feedback suggests a high standard of service and hospitality throughout the hotel.
Wi-Fi
Pool
Rooms overlooking the pool offer pleasing views and the poolside setting is often appreciated for its serene and inviting atmosphere. Business travelers find the pool area convenient for unwinding after a busy day, though the opening hours have been noted as inconvenient by some guests.
Despite these positive aspects, there are several points of concern. Many have mentioned the pool being too cold, which has rendered it unusable at times. Inadequate heating and insufficient furnishings around the pool are recurring issues. Privacy around the outdoor pool area is another downside with some guests finding it lacking.
Moreover, the poolside can appear empty due to underutilized space and occasionally, the presence of mosquitoes has been a bother. Additionally, swimming pool parties and a busy environment, particularly with children, may detract from a tranquil experience.
In summary, while the Helnan Landmark Hotel’s pool area is lauded for its appealing design and amenities, improvements in heating, furnishing and privacy could elevate the experience for all guests.
Parking
Family
4 Star
Business
Outdoor Pool
Yes, Helnan Landmark Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Helnan Landmark Hotel.
No, Helnan Landmark Hotel doesn't allow dogs.
Yes, parking facilities are available at Helnan Landmark Hotel.
No, Helnan Landmark Hotel doesn't have a gym.
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