Radisson Blu Hotel, Cairo Heliopolis
Cairo
30.10646800,
31.37516700
,
Abd El-hameed Badawi, St, El Nozha, Cairo Governorate, Cairo, 11787, Egypt
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Summary of reviewsThe Radisson Blu Hotel in Cairo Heliopolis garners favorable reviews for several key aspects, particularly its location, staff and room comfort. Situated ideally close to Cairo International Airport, the hotel's location is especially convenient for business travelers and those with brief stopovers. The surrounding Heliopolis area is safe and peaceful with easy access to essential services, shopping malls and eateries.
Breakfast offerings are met with mixed reviews—many guests enjoyed the diverse selection and friendly service, though some pointed to repetitiveness and a lack of fresh options. Dining experiences are highlighted more positively, predominantly at the Italian restaurants praised for their delicious dishes. Room service is considered tasty and affordable, even though the dinner buffet received mixed feedback for variety and quality.
Rooms in the hotel are generally spacious, clean and comfortable, providing a satisfactory level of comfort. Positive aspects include modern renovations and an efficient check-in process. Yet, some rooms show a clear need for maintenance, as indicated by dated decor and occasional cleanliness issues. Noise and Wi-Fi connectivity also posed challenges for some guests.
The hotel staff consistently impresses guests with their helpfulness and professionalism, particularly employees who are frequently celebrated by name for their excellent service. Cleanliness across the hotel receives positive remarks overall, although some inconsistencies exist, particularly in bathrooms and older rooms needing more attention.
Despite general dissatisfaction with the Wi-Fi, the hotel’s spa, gym and pool receive mostly positive feedback. The spa is appreciated for its attentive staff and while the gym’s equipment could use upgrades, the rooftop pool is favored for its relaxing atmosphere, albeit sometimes overcrowded.
Parking at the hotel emerges as a sore point due to limited spaces and additional costs. However, the secure garage is recognized positively. Lastly, the hotel’s family-friendliness is acknowledged with appreciative remarks about the safe, welcoming environment, although dining and activity options for kids could be enhanced.
Overall, the Radisson Blu Hotel, Cairo Heliopolis provides a strategically located, comfortable stay with exceptional staff service, but could benefit from improvements in Wi-Fi, room maintenance and family amenities.
Categories
Breakfast offerings are met with mixed reviews—many guests enjoyed the diverse selection and friendly service, though some pointed to repetitiveness and a lack of fresh options. Dining experiences are highlighted more positively, predominantly at the Italian restaurants praised for their delicious dishes. Room service is considered tasty and affordable, even though the dinner buffet received mixed feedback for variety and quality.
Rooms in the hotel are generally spacious, clean and comfortable, providing a satisfactory level of comfort. Positive aspects include modern renovations and an efficient check-in process. Yet, some rooms show a clear need for maintenance, as indicated by dated decor and occasional cleanliness issues. Noise and Wi-Fi connectivity also posed challenges for some guests.
The hotel staff consistently impresses guests with their helpfulness and professionalism, particularly employees who are frequently celebrated by name for their excellent service. Cleanliness across the hotel receives positive remarks overall, although some inconsistencies exist, particularly in bathrooms and older rooms needing more attention.
Despite general dissatisfaction with the Wi-Fi, the hotel’s spa, gym and pool receive mostly positive feedback. The spa is appreciated for its attentive staff and while the gym’s equipment could use upgrades, the rooftop pool is favored for its relaxing atmosphere, albeit sometimes overcrowded.
Parking at the hotel emerges as a sore point due to limited spaces and additional costs. However, the secure garage is recognized positively. Lastly, the hotel’s family-friendliness is acknowledged with appreciative remarks about the safe, welcoming environment, although dining and activity options for kids could be enhanced.
Overall, the Radisson Blu Hotel, Cairo Heliopolis provides a strategically located, comfortable stay with exceptional staff service, but could benefit from improvements in Wi-Fi, room maintenance and family amenities.
Hotel near Golf Courses
Situated in Heliopolis, this hotel is relatively close to the Heliopolis Sporting Club golf course.
Hotel with Spa
Includes a sauna, steam room, and offers body treatments, Thai massages, and facials. It is well-regarded for its spa facilities and service.
Business Hotel
Located in Heliopolis, this hotel offers business facilities and meeting rooms. It provides comfortable accommodations and multiple dining options. The hotel is a reliable choice for business travelers.
Accessible Hotel
This hotel provides facilities for disabled guests, including a lift. It is wheelchair accessible in common areas and offers wheelchair-accessible parking. Some rooms are equipped with phone accessibility kits.
Hotel with Gym
Includes a good fitness center and a range of business and leisure facilities. Its location in Heliopolis makes it a convenient option for travelers looking to explore the area.
4-Star Hotel
Located in Heliopolis, this hotel offers a heated swimming pool, a gym, and high-speed internet access. It is situated near the Phi Salt Cave Medical Spa and provides convenient access to various attractions.
Hotel with Outdoor Pool
The hotel offers a well-maintained outdoor pool area with comfortable seating and a relaxing ambiance. Its location in Heliopolis provides convenient access to the airport and local attractions.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Hotel with Parking
Hotel with Heated Pool
Guest Reviews
The Radisson Blu Hotel in Cairo Heliopolis is ideally positioned for travelers seeking proximity to Cairo International Airport. A short drive, often cited as 10 minutes or less, places guests conveniently close, making it an ideal choice for overnight layovers or quick stopovers. The strategic location also benefits those on business trips, offering easy access to major roads, shopping malls, restaurants and new parts of Cairo. Despite being somewhat removed from Cairo’s main tourist attractions, the hotel's placement in Heliopolis ensures that essential services, markets, cafes and restaurants are within reach. The area around the hotel is generally described as safe and quiet, contributing to a comfortable and convenient stay for guests.
The breakfast experience at the Radisson Blu Hotel in Cairo Heliopolis presents a mixed bag of reviews. On the positive side, many guests commend the varied and delicious options available, highlighting the organization and the friendly staff. The buffet includes freshly cooked food to order with particular praise for the egg station and coffee. The diverse selection caters to a range of tastes and the spacious, well-equipped breakfast area adds to the pleasant experience.
However, some guests feel the breakfast does not meet 5-star standards, citing a limited variety, repetitive menu and occasional issues with freshness and presentation. The lack of certain items like fresh fruits and proper juice, as well as high prices, have also been points of contention. There have been reports of crowding, long queues and inconsistent service with some guests noting that the quality and options available could be improved.
Overall, while the breakfast has its strengths and is generally good, there is room for enhancement to align better with guest expectations and the hotel's star rating.
The dining experience at the Radisson Blu Hotel in Cairo Heliopolis presents a mix of positive and negative impressions from various guests. The Italian restaurant, frequently praised, stands out with delicious Italian dishes, including a highly recommended veggie delight pizza and superb spaghetti. The Pescatore Italian fish restaurant is noted for its good food and value. Dining at the hotel's bar is also highlighted as enjoyable, featuring tasty food, drinks and music.
Room service generally receives favorable comments for being inexpensive and very tasty, although service times can be lengthy. One recurring issue is with the dinner buffet; while some found it very good and delightful, others criticized its limited options, disappointing quality and high costs. Convenience is a plus with various dining options available within the hotel, including a sports bar and a restaurant next to the bar.
On the downside, guests reported long wait times and occasional cold food at the rooftop bar and restaurant. The buffet often lacked variety and freshness, particularly during lunch, causing some dissatisfaction. The restaurant's service quality varied with some commending the staff's amazing performance while others cited the need for an update and more attentive service.
In summary, while the Radisson Blu Hotel offers some excellent dining experiences, particularly in its Italian venues, improvements in variety, freshness and service efficiency could enhance guest satisfaction.
Radisson Blu Hotel, Cairo Heliopolis presents a mixed bag of experiences regarding its rooms, according to guest reviews. On the positive side, the accommodations are frequently described as spacious, clean and well-equipped with many reviewers highlighting the size and comfort of the rooms and beds. Some guests were pleased with prompt check-in and room upgrades and the hotel's proximity to the airport is frequently noted as a logistical advantage. The modernized rooms, especially the renovated floors, receive praise for their comfort and cleanliness, contributing to a satisfactory stay for some visitors.
On the downside, a significant number of complaints center around the hotel's need for renovation and maintenance. Issues such as old and worn-out furniture, poor room lighting and dated decor are common themes. The cleanliness is inconsistent; while some rooms are described as spotless, others were found dirty with problems like bad odors, dusty surfaces and dirty bathrooms. Additionally, the noise from the street and inside the hotel affects the quietness of certain rooms. Wi-Fi connectivity issues and insufficient room service also detract from the overall experience.
Overall, while the Radisson Blu Hotel in Cairo Heliopolis offers spacious and comfortable rooms in a strategic location, it struggles with maintenance and consistency in service and cleanliness.
The Radisson Blu Hotel in Cairo Heliopolis has garnered mixed reviews regarding the comfort and quality of its beds, though the prevailing sentiment leans towards the positive. Many guests have highlighted the comfort of the beds, describing them as comfortable and even luxurious. Soft and comfortable pillows have also been frequently mentioned, contributing to a restful night's sleep.
For those requiring extra bedding, the hotel has been prompt in providing additional beds, though the comfort of these added beds has received some criticism. Regular beds in the rooms are generally appreciated for their comfort and quality with some guests specifically noting the excellent bedding.
However, there are some consistent criticisms. Several guests found the mattresses either too hard or too soft, detracting from their overall comfort. Additionally, some reported issues with bed cleanliness and the small size of the beds, particularly in the twin rooms, which were perceived as not spacious enough. Despite these drawbacks, the general consensus indicates that most guests had a comfortable stay.
Special mentions were also made about the spatial arrangement of the rooms with enough room space being a recurring positive. However, it's worth noting that a few guests experienced discomfort due to the positioning of the beds in the middle of the rooms and the quality of extra beds provided.
Overall, while there are areas for improvement, particularly concerning bed size and the comfort of extra bedding, most guests found the beds at Radisson Blu Hotel, Cairo Heliopolis to be a highlight of their stay.
Visitors to the Radisson Blu Hotel in Cairo's Heliopolis neighborhood have diverse opinions regarding the cleanliness of the property. On the bright side, many guests appreciated the spacious and clean rooms, noting they were comfortable and well-maintained. The hotel's general cleanliness was highlighted positively several times with remarks about clean bedding, towels and hotel facilities. The cleanliness extended to some specific elements like tables, hallways and even the poolside in certain instances. Housekeeping staff received praise for their hard work and friendliness, contributing significantly to guests' satisfactory experiences.
However, the hotel did receive criticism in other areas. Some reviews mentioned issues with room maintenance and cleanliness, particularly in bathrooms where there were bad smells and broken facilities. Problems extended to unclean and stained carpets, run-down rooms and outdated furnishings. Specific remarks about room 404 suggest recurring issues with the toilet and a generally bad bathroom condition. In some instances, there were reports of dust accumulation and inadequately cleaned areas including corners and under the beds. Additionally, delays in room orders and maintenance, coupled with ineffective housekeeping service on the first day, were noted as areas needing improvement.
Overall, while the Radisson Blu Hotel in Cairo Heliopolis offers a largely clean and comfortable stay, it is clear that some areas require more consistent attention and regular maintenance to meet higher cleanliness standards.
The staff at Radisson Blu Hotel, Cairo Heliopolis generally receive high praise for their professionalism and courteous service. Reviewers consistently note the helpful and friendly nature of the reception team with particular mentions of employees like Mirna, Basmah and Mr. Ahmed Nour for their outstanding hospitality. Guest services, including housekeepers and front desk staff, are highlighted for their cooperative and welcoming demeanor.
Special thanks are often extended to receptionists such as Julia, Christina and Caroline for their efficient and pleasant handling of check-ins and other queries. Specific staff members, like Amal Maher and Ahmed Farag, are frequently recognized for going above and beyond in providing excellent service. In addition, many guests appreciated the personal attention and assistance provided by guest relations managers like Ms. Mennatallah and Ms. Amira Abdulghani.
However, some reviews also point out inconsistencies, mentioning instances of unhelpful or unfriendly staff, particularly in the restaurant and during some interactions at the reception. Despite these occasional lapses, the general consensus leans towards positive experiences with guests often describing the staff as accommodating, polite and supportive.
Overall, the hotel staff's kind demeanor and willingness to assist contribute significantly to creating a welcoming atmosphere for guests, ensuring a pleasant stay at Radisson Blu Hotel, Cairo Heliopolis.
Guests at the Radisson Blu Hotel, Cairo Heliopolis were generally dissatisfied with the WiFi service. Although there were occasional mentions of very good or acceptable WiFi, the majority of feedback highlighted significant issues. Many experienced poor or weak connections in their rooms with slow and unstable performance being a common complaint. Some guests reported having no WiFi at all, making it difficult to maintain a reliable connection. Despite the hotel’s amenities and overall service, improvements to WiFi quality and speed were frequently suggested. On a positive note, there were isolated comments indicating that WiFi could be satisfactory at times. However, for a consistently good internet experience, the hotel would need to address these recurring issues.
The Radisson Blu Hotel in Cairo Heliopolis features a spa, known for its attentive and gentle staff members such as Dina Farag from housekeeping and receptionists like Marina. Guests appreciate the professionalism of employees like Hadeel. The facilities are regarded as clean and include multiple venues, such as a rooftop spa, providing a variety of services. While some guests have had positive experiences with the quality and availability of spa services, there are reports of certain spa services being unavailable and instances of unprofessional behavior. Nonetheless, the overall impression for many visitors highlights the commendable aspects of the spa facilities.
The gym at Radisson Blu Hotel, Cairo Heliopolis receives mixed feedback from its guests. While the presence of sports facilities, including a gym and a nice pool area, is appreciated, guests frequently mention that the gym equipment is in poor condition. Many report broken bicycles and malfunctioning equipment, indicating a need for maintenance and upgrades. Despite the facility's decent size, the gym's current state leaves much to be desired. However, guests consistently praise the staff for being friendly and professional, contributing to a positive overall experience at the hotel.
The rooftop pool at the Radisson Blu Hotel in Cairo Heliopolis garners mixed reviews but tends to lean on the positive side. Guests appreciate the overall pleasant and relaxing atmosphere of the pool area, often describing it as heated, clean and enjoyable. Many find the rooftop location a significant advantage, offering a nice spot to unwind with a view of Cairo. A lifeguard is always present, ensuring safety and the pool bar areas add to the relaxing experience.
However, some visitors note that the pool is small and can get crowded, limiting the space to swim comfortably. There are also mentions of maintenance issues with some finding the pool unkempt or dirty. The pool deck appears aged and could benefit from renovation. Others experienced disruptions due to noise from the hotel’s bar or restaurant and faced challenges with pool scheduling, such as it being closed unexpectedly or the lack of clear information about closing times.
Despite a few drawbacks, including high chlorine content and occasional unfriendly pool bar staff, many guests highlight the rooftop pool as a nice feature of the hotel that can offer a delightful experience for a short stay.
The Radisson Blu Hotel in Cairo Heliopolis offers a mixed experience when it comes to parking. Guests have noted several challenges, including limited and tight parking spaces in the garage and a somewhat outdated and lengthy parking process. Additionally, there are fees for parking, which some guests found to be high, especially given that parking should ideally be free for hotel guests.
Despite these drawbacks, some guests have appreciated that the parking process can be smooth and that the area is secure. However, the hotel's location in a very crowded area can make parking difficult, exacerbating local congestion. Parking must be handled separately from the hotel, which can be inconvenient for some. The spacious and clean rooms, as well as the proximity to numerous nearby restaurants, help to offset some of the parking challenges, although overall, improvements in the parking situation would enhance the guest experience.
The Radisson Blu Hotel in Cairo Heliopolis has received mixed reviews regarding its offerings for families and children. Many guests appreciated the family-friendly atmosphere, noting that it is a good place for families to stay with a safe environment. Several reviews mentioned hospitable staff like Merna and Ms. Mariam, who made guests feel especially welcome. The hotel provides family rooms and sometimes offers adjacent rooms if connected ones are not available.
Positive aspects include the sense of security and the presence of a lifeguard, which made one parent feel that their child was safe. The hotel's luxurious surroundings were also highlighted as a pleasant feature for families.
However, there are some areas in need of improvement. Some parents felt the hotel was not particularly kid-friendly, citing a lack of dining options and activities tailored for children. Children are not allowed in the spa and no special family cafes were available. Additionally, some guests were dissatisfied with service issues like misinformation about amenities for kids and the absence of requested cots in their rooms. The hotel appears to cater more to adults, especially on weekends, which might not be ideal for families looking for a kid-centric experience.
In summary, while the Radisson Blu Hotel in Cairo Heliopolis offers a generally family-friendly environment with safe and hospitable surroundings, it may fall short in providing comprehensive activities and dining options for children.
The Radisson Blu Hotel in Cairo Heliopolis presents a mixed experience for its guests. On the positive side, the hotel is generally described as classy organized and clean with standard facilities and services expected from a 4-star establishment. Guests found the rooms to be clean and spacious with the hotel's amenities being typical of its rating. The breakfast offered is satisfactory, though some felt it could benefit from a greater variety of fruits.
Despite these positive points, there are recurring concerns about the hotel's overall maintenance and service standards. Many guests noted that the decor and furniture are not in top condition and the cleanliness of the rooms and bathrooms falls short of expectations for a 4-star hotel. Specific issues like the functionality of bathroom extractor fans were also mentioned. Some visitors felt the hotel did not live up to the prestigious Radisson Blu brand, especially when compared to other properties in the chain, such as those in Dubai and Istanbul.
The hotel is seen as adequate for short business trips, offering a reasonable experience for its price point. However, several guests feel that improvements are necessary and that the hotel does not fully meet international 4-star standards with some suggesting it aligns more with a 2-star rating. Overall, while the hotel provides decent facilities and a comfortable stay, it leaves room for enhancements to meet the higher expectations associated with its rating and brand.
Radisson Blu Hotel, Cairo Heliopolis stands out as an ideal accommodation for business travelers, thanks to its strategic location close to the airport, which is especially convenient for those with tight schedules. Guests appreciated the hotel's professional and helpful staff who provided efficient and speedy services. The business center was noted to be well-equipped, making it suitable for meetings and holding various business events.
Although some found the Wi-Fi to be slow and check-in processes a bit disappointing, the overall consensus points to the hotel being a good option for short stays, particularly for those in transit or looking for a quick business trip stopover.
The hotel’s facilities and services, while adequate, might not be extensive compared to other locations. However, business travelers will find the simple decor and easy access to necessary amenities quite satisfactory. Furthermore, the organized airport transfers and central location add significant value for guests. Despite some minor issues, the Radisson Blu Hotel proves to be a reliable choice for business-centric stays in Cairo.
The Radisson Blu Hotel in Cairo Heliopolis features a rooftop swimming pool that guests praise for its appealing setting. Descriptions of the pool often highlight its beauty and the pleasant ambiance of its rooftop location. However, some visitors have noted inconsistencies with the pool's heating system, mentioning that it sometimes feels cold despite being advertised as heated. While the pool's overall aesthetic and rooftop views continue to receive positive remarks, the temperature has been flagged as an area needing improvement.
The Radisson Blu Hotel in Cairo Heliopolis features a delightful rooftop pool that many guests find pleasant and relaxing. The pool area, described as nice, quiet and an oasis, offers a serene place to unwind. The rooftop location adds an extra charm and the pool itself is regarded as spectacular by some visitors. It's great for relaxation and the accompanying gym area provides further exercise options. Some guests have pointed out that the pool water can be cold and the pool's shallow depth might not be ideal for everyone. Additionally, it's important to note that the pool closes at sunset, which some guests were not informed about in advance. Overall, the pool and its surrounding gardens create a visually appealing and restful environment.
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Location
Breakfast
However, some guests feel the breakfast does not meet 5-star standards, citing a limited variety, repetitive menu and occasional issues with freshness and presentation. The lack of certain items like fresh fruits and proper juice, as well as high prices, have also been points of contention. There have been reports of crowding, long queues and inconsistent service with some guests noting that the quality and options available could be improved.
Overall, while the breakfast has its strengths and is generally good, there is room for enhancement to align better with guest expectations and the hotel's star rating.
Dinner
Room service generally receives favorable comments for being inexpensive and very tasty, although service times can be lengthy. One recurring issue is with the dinner buffet; while some found it very good and delightful, others criticized its limited options, disappointing quality and high costs. Convenience is a plus with various dining options available within the hotel, including a sports bar and a restaurant next to the bar.
On the downside, guests reported long wait times and occasional cold food at the rooftop bar and restaurant. The buffet often lacked variety and freshness, particularly during lunch, causing some dissatisfaction. The restaurant's service quality varied with some commending the staff's amazing performance while others cited the need for an update and more attentive service.
In summary, while the Radisson Blu Hotel offers some excellent dining experiences, particularly in its Italian venues, improvements in variety, freshness and service efficiency could enhance guest satisfaction.
Rooms
On the downside, a significant number of complaints center around the hotel's need for renovation and maintenance. Issues such as old and worn-out furniture, poor room lighting and dated decor are common themes. The cleanliness is inconsistent; while some rooms are described as spotless, others were found dirty with problems like bad odors, dusty surfaces and dirty bathrooms. Additionally, the noise from the street and inside the hotel affects the quietness of certain rooms. Wi-Fi connectivity issues and insufficient room service also detract from the overall experience.
Overall, while the Radisson Blu Hotel in Cairo Heliopolis offers spacious and comfortable rooms in a strategic location, it struggles with maintenance and consistency in service and cleanliness.
Beds
For those requiring extra bedding, the hotel has been prompt in providing additional beds, though the comfort of these added beds has received some criticism. Regular beds in the rooms are generally appreciated for their comfort and quality with some guests specifically noting the excellent bedding.
However, there are some consistent criticisms. Several guests found the mattresses either too hard or too soft, detracting from their overall comfort. Additionally, some reported issues with bed cleanliness and the small size of the beds, particularly in the twin rooms, which were perceived as not spacious enough. Despite these drawbacks, the general consensus indicates that most guests had a comfortable stay.
Special mentions were also made about the spatial arrangement of the rooms with enough room space being a recurring positive. However, it's worth noting that a few guests experienced discomfort due to the positioning of the beds in the middle of the rooms and the quality of extra beds provided.
Overall, while there are areas for improvement, particularly concerning bed size and the comfort of extra bedding, most guests found the beds at Radisson Blu Hotel, Cairo Heliopolis to be a highlight of their stay.
Cleanliness
However, the hotel did receive criticism in other areas. Some reviews mentioned issues with room maintenance and cleanliness, particularly in bathrooms where there were bad smells and broken facilities. Problems extended to unclean and stained carpets, run-down rooms and outdated furnishings. Specific remarks about room 404 suggest recurring issues with the toilet and a generally bad bathroom condition. In some instances, there were reports of dust accumulation and inadequately cleaned areas including corners and under the beds. Additionally, delays in room orders and maintenance, coupled with ineffective housekeeping service on the first day, were noted as areas needing improvement.
Overall, while the Radisson Blu Hotel in Cairo Heliopolis offers a largely clean and comfortable stay, it is clear that some areas require more consistent attention and regular maintenance to meet higher cleanliness standards.
Staff
Special thanks are often extended to receptionists such as Julia, Christina and Caroline for their efficient and pleasant handling of check-ins and other queries. Specific staff members, like Amal Maher and Ahmed Farag, are frequently recognized for going above and beyond in providing excellent service. In addition, many guests appreciated the personal attention and assistance provided by guest relations managers like Ms. Mennatallah and Ms. Amira Abdulghani.
However, some reviews also point out inconsistencies, mentioning instances of unhelpful or unfriendly staff, particularly in the restaurant and during some interactions at the reception. Despite these occasional lapses, the general consensus leans towards positive experiences with guests often describing the staff as accommodating, polite and supportive.
Overall, the hotel staff's kind demeanor and willingness to assist contribute significantly to creating a welcoming atmosphere for guests, ensuring a pleasant stay at Radisson Blu Hotel, Cairo Heliopolis.
Wi-Fi
Spa
Gym
Pool
However, some visitors note that the pool is small and can get crowded, limiting the space to swim comfortably. There are also mentions of maintenance issues with some finding the pool unkempt or dirty. The pool deck appears aged and could benefit from renovation. Others experienced disruptions due to noise from the hotel’s bar or restaurant and faced challenges with pool scheduling, such as it being closed unexpectedly or the lack of clear information about closing times.
Despite a few drawbacks, including high chlorine content and occasional unfriendly pool bar staff, many guests highlight the rooftop pool as a nice feature of the hotel that can offer a delightful experience for a short stay.
Parking
Despite these drawbacks, some guests have appreciated that the parking process can be smooth and that the area is secure. However, the hotel's location in a very crowded area can make parking difficult, exacerbating local congestion. Parking must be handled separately from the hotel, which can be inconvenient for some. The spacious and clean rooms, as well as the proximity to numerous nearby restaurants, help to offset some of the parking challenges, although overall, improvements in the parking situation would enhance the guest experience.
Family
Positive aspects include the sense of security and the presence of a lifeguard, which made one parent feel that their child was safe. The hotel's luxurious surroundings were also highlighted as a pleasant feature for families.
However, there are some areas in need of improvement. Some parents felt the hotel was not particularly kid-friendly, citing a lack of dining options and activities tailored for children. Children are not allowed in the spa and no special family cafes were available. Additionally, some guests were dissatisfied with service issues like misinformation about amenities for kids and the absence of requested cots in their rooms. The hotel appears to cater more to adults, especially on weekends, which might not be ideal for families looking for a kid-centric experience.
In summary, while the Radisson Blu Hotel in Cairo Heliopolis offers a generally family-friendly environment with safe and hospitable surroundings, it may fall short in providing comprehensive activities and dining options for children.
4 Star
Despite these positive points, there are recurring concerns about the hotel's overall maintenance and service standards. Many guests noted that the decor and furniture are not in top condition and the cleanliness of the rooms and bathrooms falls short of expectations for a 4-star hotel. Specific issues like the functionality of bathroom extractor fans were also mentioned. Some visitors felt the hotel did not live up to the prestigious Radisson Blu brand, especially when compared to other properties in the chain, such as those in Dubai and Istanbul.
The hotel is seen as adequate for short business trips, offering a reasonable experience for its price point. However, several guests feel that improvements are necessary and that the hotel does not fully meet international 4-star standards with some suggesting it aligns more with a 2-star rating. Overall, while the hotel provides decent facilities and a comfortable stay, it leaves room for enhancements to meet the higher expectations associated with its rating and brand.
Business
Although some found the Wi-Fi to be slow and check-in processes a bit disappointing, the overall consensus points to the hotel being a good option for short stays, particularly for those in transit or looking for a quick business trip stopover.
The hotel’s facilities and services, while adequate, might not be extensive compared to other locations. However, business travelers will find the simple decor and easy access to necessary amenities quite satisfactory. Furthermore, the organized airport transfers and central location add significant value for guests. Despite some minor issues, the Radisson Blu Hotel proves to be a reliable choice for business-centric stays in Cairo.
Heated Pool
Outdoor Pool
Yes, Radisson Blu Hotel, Cairo Heliopolis has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Radisson Blu Hotel, Cairo Heliopolis.
No, Radisson Blu Hotel, Cairo Heliopolis doesn't allow dogs.
Yes, parking facilities are available at Radisson Blu Hotel, Cairo Heliopolis.
Yes, Radisson Blu Hotel, Cairo Heliopolis has a gym.
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