Info
Summary of reviewsIntercity Itupeva is celebrated for its advantageous location. Situated close to São Paulo and directly accessible from the highway, it offers exceptional convenience for travelers and easy access to nearby attractions like Hopi Hari and Outlet Premium. Guests appreciate its proximity to shops and markets, straightforward check-in/out processes and reliable service, making it a prime choice for park-goers and shoppers. Although there's occasional highway noise, the overall location is still considered optimal for those traveling by car.
Guests frequently praise the hotel for its excellent breakfast offering a substantial variety of high-quality options. With fresh fruits, multiple types of bread, cakes, yogurt, juices, a sandwich maker and perfectly cooked fried eggs, the breakfast experience is versatile and caters to diverse tastes, despite some isolated mentions of limited options during peak times.
Dinner experiences are mixed; while the food is often described as delicious and well-served, issues with lengthy waiting times, limited menu options and occasional service disorganization have been noted. Replies about dinner suggest potential for improvement, especially in terms of service speed and menu variety.
The rooms at Intercity Itupeva are modern, spacious and comfortable with excellent accommodation facilities. Guests appreciate features like large, cozy beds, superb showers and functional amenities. However, some maintenance issues such as peeling wallpaper and minor leaks have been noted but do not overshadow the generally positive room experiences.
Cleanliness is a standout feature with many guests highlighting the hotel's spotless rooms and well-maintained common areas. The hotel impresses with its clean amenities and organized environment, although isolated instances of maintenance concerns in bathrooms were mentioned.
The staff at Intercity Itupeva are consistently praised for their friendliness and helpfulness. They are widely regarded as an integral part of the positive guest experience, creating a welcoming atmosphere and providing attentive service.
Wi-Fi services receive a mix of reviews; while some guests find it stable and satisfactory, others experience issues with connectivity and speed, which can be a drawback for those needing reliable internet access.
The gym is equipped adequately for a basic workout, though some guests feel it could use a broader range of equipment and better maintenance, including functioning air conditioning.
The outdoor pool, while praised for being clean and pleasant, has received feedback that it can be crowded with limited seating and some maintenance concerns. Yet, it remains a valued feature for relaxation.
Parking amenities are highly regarded for being ample, safe and free, though the lack of covered spaces is noted as a minor inconvenience.
Beds are generally considered spacious and comfortable with clean bedding being a consistent positive point. However, mattress firmness and pillow quality receive mixed reactions and some guests suggest improvements in bed sheet fit and overall bedding consistency.
Overall, Intercity Itupeva fulfills its four-star promise with modern facilities, a strategic location, excellent cleanliness standards and a positive overall guest experience. The hotel offers great value for cost, making it a highly recommended choice for travelers seeking comfort, convenience and reliable service.
Show moreRead review summaries for all categories
Categories
