Intercity Itupeva

Itupeva -23.15857200, -47.03602300 , Rodovia Vice Prefeito Hermenegildo Tonoli, Nº 2157 (Show on Map)
8.4
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsIntercity Itupeva is celebrated for its advantageous location. Situated close to São Paulo and directly accessible from the highway, it offers exceptional convenience for travelers and easy access to nearby attractions like Hopi Hari and Outlet Premium. Guests appreciate its proximity to shops and markets, straightforward check-in/out processes and reliable service, making it a prime choice for park-goers and shoppers. Although there's occasional highway noise, the overall location is still considered optimal for those traveling by car.

Guests frequently praise the hotel for its excellent breakfast offering a substantial variety of high-quality options. With fresh fruits, multiple types of bread, cakes, yogurt, juices, a sandwich maker and perfectly cooked fried eggs, the breakfast experience is versatile and caters to diverse tastes, despite some isolated mentions of limited options during peak times.

Dinner experiences are mixed; while the food is often described as delicious and well-served, issues with lengthy waiting times, limited menu options and occasional service disorganization have been noted. Replies about dinner suggest potential for improvement, especially in terms of service speed and menu variety.

The rooms at Intercity Itupeva are modern, spacious and comfortable with excellent accommodation facilities. Guests appreciate features like large, cozy beds, superb showers and functional amenities. However, some maintenance issues such as peeling wallpaper and minor leaks have been noted but do not overshadow the generally positive room experiences.

Cleanliness is a standout feature with many guests highlighting the hotel's spotless rooms and well-maintained common areas. The hotel impresses with its clean amenities and organized environment, although isolated instances of maintenance concerns in bathrooms were mentioned.

The staff at Intercity Itupeva are consistently praised for their friendliness and helpfulness. They are widely regarded as an integral part of the positive guest experience, creating a welcoming atmosphere and providing attentive service.

Wi-Fi services receive a mix of reviews; while some guests find it stable and satisfactory, others experience issues with connectivity and speed, which can be a drawback for those needing reliable internet access.

The gym is equipped adequately for a basic workout, though some guests feel it could use a broader range of equipment and better maintenance, including functioning air conditioning.

The outdoor pool, while praised for being clean and pleasant, has received feedback that it can be crowded with limited seating and some maintenance concerns. Yet, it remains a valued feature for relaxation.

Parking amenities are highly regarded for being ample, safe and free, though the lack of covered spaces is noted as a minor inconvenience.

Beds are generally considered spacious and comfortable with clean bedding being a consistent positive point. However, mattress firmness and pillow quality receive mixed reactions and some guests suggest improvements in bed sheet fit and overall bedding consistency.

Overall, Intercity Itupeva fulfills its four-star promise with modern facilities, a strategic location, excellent cleanliness standards and a positive overall guest experience. The hotel offers great value for cost, making it a highly recommended choice for travelers seeking comfort, convenience and reliable service.
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Categories
Hotel with Swimming Pool
This hotel offers a swimming pool and comfortable rooms. It is conveniently located near popular attractions like Wet'n Wild São Paulo and Hopi Hari.

  Outdoor Pool  


Hotel with Parking
This hotel offers free private parking for guests, ensuring convenient and secure parking. It includes spacious car park, making it hassle-free for those traveling by car.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Dog Friendly Hotel

Romantic Hotel

Business Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Room Types
Standard Double - 1 Double Bed This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Standard Twin - 2 Single Beds This air-conditioned twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Luxury Double - 1 King Bed This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Standard PwD Disability Access - 1 Double Bed The double room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room offers a wardrobe, a safe deposit box, parquet floors, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Guest Reviews
8.4
Very Good
Location
Intercity Itupeva consistently receives praise for its advantageous location. Nestled close to São Paulo and directly accessible from the highway, the hotel offers convenience for travelers and easy access to nearby attractions such as Hopi Hari and Outlet Premium. Many reviewers highlight the hotel's proximity to various shops and markets, adding to its appeal.

The hotel's strategic position makes it particularly beneficial for park-goers and shoppers, being touted as an excellent choice for these activities. Additionally, the ease of location is repeatedly mentioned with guests noting straightforward check-in and check-out processes.

Despite some noise from its highway-adjacent setting, the location is still deemed optimal for those traveling by car. Cleanliness, comfort and great service further enhance the guest experience at Intercity Itupeva, solidifying its reputation as a well-located and reliable accommodation choice.

Breakfast
The breakfast at Intercity Itupeva offers a standout experience for guests, characterized by its ample variety and high quality. The array includes fresh fruits, cold cuts, multiple types of bread including croissants, cakes, yogurt and three different juices. Guests often highlight the availability of a sandwich maker, allowing for hot sandwiches and the perfectly cooked fried eggs. The coffee, noted for its excellence, complements the meal well.

The breakfast environment is spacious and comfortable, accommodating family needs and ensuring a pleasant dining experience. The range of options caters to diverse tastes, featuring sustainable and freshly made items. Many guests describe the breakfast as delicious with particular praise for the croissants and the green juice.

Overall, the breakfast is frequently described as excellent, delicious and perfect with substantial variety ensuring that it meets different preferences. However, there are occasional mentions of limited options and issues with item replenishment during peak times. Some guests found the breakfast simple or lacking variety, indicating room for improvement. Despite these concerns, the general consensus is that the breakfast at Intercity Itupeva significantly enhances the stay, making it a highly recommended aspect of the hotel.

Dinner
Intercity Itupeva offers a mixed dining experience according to guest reviews. On the positive side, guests frequently highlight the quality and taste of the food, describing it as good, delicious and amazing. Some commend the restaurant for its great meal options at affordable prices and emphasize that dinner dishes are well-served and at the right temperature.

Despite these praises, there are notable areas for improvement. Many guests critiqued the lengthy waiting times for their orders with some reports of dinners taking over an hour to be served. Moreover, the menu has been described as limited and the food stock as low, leading to situations where certain dishes were unavailable. Complaints about the dinner service include instances of salty food, tough meat and some problematic items like hard toast and messy olive oil sachets.

Service quality also comes under scrutiny with mentions of disorganization in the kitchen and the restaurant. The cleaning standards were noted to be less than thorough and there were times when the restaurant was even closed unexpectedly, leaving guests without dining options.

In conclusion, while the dining area is considered nice and the food can be fantastic when it arrives, the service speed, menu variety and organizational aspects could benefit from significant improvements.

Rooms
Intercity Itupeva offers guests modern, spacious and comfortable rooms that are generally clean and well-furnished. Many reviews highlight the ample size of the rooms and excellent accommodation facilities, including laminate flooring, new furniture and functional amenities. The bathrooms are frequently praised for their excellent condition and spaciousness with many guests appreciating features like large, cozy beds and superb showers.

However, there are recurring issues related to maintenance, such as peeling wallpaper, moldy walls and bathroom leaks. Some guests have experienced problems with air conditioning and minor repairs were needed in certain cases. Room service has been noted as an area that could benefit from improved organization and promptness.

Despite these occasional drawbacks, the rooms are noted to be quiet with good sound insulation from outside noise and the air conditioning generally works well, creating a comfortable environment. The modern décor and facilities, combined with the attentive staff and well-maintained common areas, contribute to a positive overall experience.

While a few reviews mention minor cleanliness issues like mold and occasional noise, the general consensus is that Intercity Itupeva provides great accommodations for a pleasant stay.

Beds
Intercity Itupeva receives a mix of praise and critique when it comes to its bedding. Many guests find the beds to be spacious and particularly comfortable, often describing them as super comfortable or very comfortable with the bed sizes being a standout feature. Cleanliness appears to be a consistent positive point with multiple mentions of clean bedding and well-maintained rooms. The mattresses often receive compliments for comfort, although some guests note that they are very firm or even too hard for their liking. Similarly, opinions on the pillows vary with a few guests finding them top-notch while others feel they are thin or deflated.

Some issues were frequently pointed out, such as bed sheets being too short for the mattresses and occasionally missing entirely. Elasticated bed sheets seem to be a preferred, yet missing, amenity. There's a noted inconsistency in the quality of mattresses and pillows with some requiring replacement due to uneven areas causing discomfort. Despite these concerns, many guests leave with a positive impression of the hotel's beds, appreciating the overall comfort and size.

Cleanliness
Intercity Itupeva stands out for its exceptional cleanliness, making it a welcome stay for many travelers. Guests frequently praise the hotel's spotless rooms and well-maintained facilities. The overall cleanliness is described as impeccable with very clean accommodations and organized rooms being a consistent highlight. Many found the hotel to be clean, simple yet sophisticated and pointed out that both the rooms and common areas were kept in great order.

The pool was noted for its cleanliness, providing a pleasant and refreshing experience. Multiple reviews commend the hotel for maintaining a high standard of cleanliness across the board. Notable mentions include the clean and fragrant environment, daily room cleaning, clean towels and a very organized setting. The hotel's modern and inviting atmosphere, coupled with its well-cleaned premises, left a positive impression on many visitors.

However, some reviews noted areas for improvement, particularly in the bathrooms which showed signs of mold and needed maintenance. Issues like room mustiness, dirty sink and shower doors were also mentioned alongside scattered instances of ants in the rooms and greasy pool foam. A few guests expressed that the cleaning schedule could be improved and observed that cleanliness wasn't always consistent with occasional lapses such as dirty bathrooms and breakfast floors.

Despite these concerns, the general consensus remains that Intercity Itupeva excels in providing a clean and welcoming environment, making it a good choice for travelers looking for reliable cleanliness during their stay.

Staff
Intercity Itupeva boasts a team of extremely friendly and helpful staff who consistently receive high praise from guests. The employees are described as kind, polite and always attentive, highlighting specific individuals like Renata, Rogério, Juliana, Carolina and Cris for their exceptional service. Guests appreciate the welcoming atmosphere created by the attentive team, from the receptionists to the housekeeping staff.

Positive sentiments extend to the overall structure of the hotel with a well-organized environment and a noteworthy breakfast. The personnel, including the reception and café staff, are credited with providing efficient and courteous service. However, a few guests mentioned the need for improvement in specific aspects like reception service and management responsiveness.

In summary, the staff at Intercity Itupeva are highly regarded for their friendliness and dedication, significantly enhancing the guest experience. Their unwavering commitment to customer service helps ensure a pleasant and comfortable stay.

Wi-Fi
Intercity Itupeva generally offers decent Wi-Fi services with some guests appreciating the good connection and stability. Phrases like "excellent hotel wifi" and "wifi works well the whole time" highlight the positive experiences of several visitors. Guests can also enjoy the perks of free Wi-Fi, which is an added bonus for travelers.

However, several reviews point out that the Wi-Fi isn't always reliable. Issues range from an unstable connection, slow speeds and the occasional outage, making it less ideal for those who need consistent internet for work purposes. Some guests have experienced significant difficulties with reports of the Wi-Fi being "terribly bad" and "unstable with a ping of 8000 at certain times."

In summary, while there are commendations on the hotel’s Wi-Fi being satisfactory at times, there are notable inconsistencies that travelers should consider, especially if requiring a dependable connection for professional activities.

Gym
The gym at Intercity Itupeva receives mixed reviews from guests. While some appreciate that it is well-equipped and find it to be a good size, others mention it is quite basic and in need of maintenance. The equipment primarily consists of cardio machines and dumbbells and some guests believe that the gym is small and lacks a diverse range of equipment. Issues such as a broken air conditioner and the afternoon sun hitting the space can make workouts uncomfortable. Despite these drawbacks, the gym seems sufficient for a short stay, providing the essentials for a basic workout.

Pool
Intercity Itupeva offers an outdoor pool that receives mixed reviews. Guests frequently highlight the pleasant temperature during summer and the family-friendly environment, making it a comfortable place for relaxation. The clean and well-maintained pool, set in a cozy area next to the gym, is often praised, offering good views and added value to the hotel’s facilities.

However, the pool’s small size and limited number of chairs are common points of critique, often leading to crowding and competition for seating. Issues have been reported regarding cleanliness with some guests finding the water cloudy or filled with sand and maintenance not always up to par, including broken filters and ongoing renovations.

Some visitors find the pool area needs better lighting at night and mention that the pool bar's limited operating hours could be improved. Despite these drawbacks, the pool remains a notable feature for many, providing a pleasant spot for a swim and relaxation when conditions are ideal.

Parking
Intercity Itupeva offers a variety of parking options that have generally received positive feedback from guests. Many appreciate the fact that parking is included and free of charge, making it convenient for those traveling by car. The parking lot is often described as ample, spacious and well-organized, providing an uncluttered environment which adds to the overall ease of access.

Guests noted the safety and cleanliness of the parking area, ensuring peace of mind during their stay. Despite the absence of a covered garage, most reviews highlight the parking facilities as being very good with plenty of space available to accommodate vehicles.

However, some raised concerns about the lack of covered parking, mentioning its inconvenience during rainy or extremely sunny days. Additionally, a few pointed out that the pool's location near the parking lot might compromise privacy to some extent.

Overall, the parking facilities at Intercity Itupeva are seen as a strong feature, offering ample and free parking that is both safe and easy to access, though the lack of covered spaces could be a minor drawback for some guests.

4 Star
Intercity Itupeva, although its four-star rating is often seen as optimistic, offers a modern and well-located option for travelers. The hotel, characterized by beautiful yet occasionally under-maintained facilities, provides a good cost-benefit ratio and maintains the quality standards of the Intercity network. Guests frequently note the excellent value, praising the very new facilities and comfortable accommodations.

The breakfast is highlighted as consistent with what one would expect from a four-star hotel. Coupled with the superb comfort and hospitality provided, the hotel delivers an overall wonderful stay. Even those with brief stopovers found it meeting their needs in terms of location, cleanliness and cost-effectiveness.

Despite some skepticism about its four-star rating, Intercity Itupeva is generally described as a very good hotel with a fair price for its value. Travelers commend it for being a modern, easily accessible hotel that ensures a pleasant experience, reflecting an excellent cost-benefit balance.

Business
Intercity Itupeva proves to be an excellent choice for business travelers. The hotel offers a range of facilities and services specifically geared towards business events and professionals on work trips. Guests have highlighted the practicality of the hotel app for check-in and check-out, making the process smooth and efficient. The common areas are well-suited for meetings and work, ensuring that business needs can be comfortably met. Additionally, the rooms and common spaces are kept in good condition with high marks for cleanliness.

The location is another strong point, providing convenience for those staying short-term or overnight. Guests appreciate the cost-benefit ratio, as well as amenities like a wonderful shower and a TV with Netflix, which are great for unwinding after a long day of work. While some feedback noted the lack of a varied drinks cooler with beer, overall, the hotel is deemed perfect for a business stay.

Accessible
Intercity Itupeva offers a mix of convenience and accessibility for guests with disabilities with several reviews highlighting the accessible facilities and easily accessible location. Guests appreciated the convenience and accessibility of the rooms, which include designated handicapped rooms. However, some reviews pointed out that the condition of the bathrooms is problematic with mentions of accessibility issues due to outdated features and maintenance concerns. While the location of the hotel is generally suitable and accessible, it may not fully meet the needs of all guests requiring specific accommodations.

Outdoor Pool
The outdoor pool at Intercity Itupeva receives praise for its pleasant temperature during summer, making it a great option for warmer days. Guests appreciate the family-friendly atmosphere and cleanliness of the pool, although some found it small for the number of visitors, often resulting in a crowded area. Despite being described as cozy and having a nice view, the pool could benefit from enhancements to meet higher expectations of outdoor pools. Occasionally, maintenance issues such as a broken filter have affected the experience. However, overall, the pool area is a well-received feature among guests.

Dog Friendly
Intercity Itupeva provides a welcoming environment for pet owners, ensuring pets can accompany their owners during their stay. Pets are allowed in rooms, reflecting the hotel's inclusive policy toward furry friends. Guests have noted that the pet acceptance rules were strictly adhered to, which contributed to a smooth experience. However, an additional cost for pets was not always communicated upfront, which some guests found problematic.

A designated pet area in the rooms is available, allowing pets to have their own space. Although the reviews did not mention specific dog-friendly facilities, the hotel’s willingness to accept pets was commonly appreciated. Guests observed pets being accommodated comfortably in their rooms and the existence of a pet space at the restaurant was a notable convenience.

Despite some incidents of barking dogs and inappropriate use of the pool for pet bathing, guests generally felt well received and satisfied with the hotel's pet policies. This suggests an overall positive experience for pet owners choosing to stay at Intercity Itupeva.


Yes, Intercity Itupeva has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Intercity Itupeva.

Yes, Intercity Itupeva welcomes dogs.

Yes, parking facilities are available at Intercity Itupeva.

Yes, Intercity Itupeva has a gym.

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