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Summary of reviewsItu Plaza Hotel is widely regarded for its advantageous location in a peaceful area close to various attractions, including a shopping plaza, which enhances guests' convenience and overall experience. The hotel's modern, clean, and spacious infrastructure is frequently highlighted, contributing to a comfortable stay. Private parking availability is appreciated for easy transportation, and the friendliness of the staff paired with a satisfactory breakfast adds to the positive reception.
The breakfast offering is praised for its variety and completeness, with a selection that includes bread, fresh fruits, and occasional special event items. Though there are suggestions for flavor enhancement and slight improvements in service, the overall breakfast experience is deemed solid and satisfying.
The rooms are spacious, comfortable, and equipped with modern amenities, offering a tranquil view of the pool that enriches relaxation. Despite minor inconveniences like thin walls and occasional noise, guests appreciate the cleanliness and comfort, though there are some notes on musty smells and narrow beds in certain units.
Cleanliness throughout the hotel is commendable, with rooms and common areas maintained to high standards, contributing significantly to guest satisfaction. The positive experience is further bolstered by fresh and soft towels.
The staff is recognized for their attentiveness and kindness, frequently described as polite and helpful, particularly at the reception and restaurant, contributing to excellent service overall. Minor isolated issues do not detract from the warm and welcoming interactions that most guests encounter.
Beds are generally well-received, praised for their comfort and quality. Although experiences vary slightly, with some guests mentioning harder beds or smaller sizes, the general consensus is that they offer a restful sleep.
In summary, Itu Plaza Hotel stands out for its strategic location, commendable cleanliness, spacious rooms, and attentive staff, making it a favorable choice for visitors seeking a comfortable and convenient stay.
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