The Holiday Inn Express & Suites in Moreno Valley consistently receives praise for its advantageous location, making it a prime destination for travelers visiting UC Riverside or exploring the area. The hotel's close proximity to a variety of dining options, shopping venues, and essential services, coupled with easy freeway access, enhances its appeal as a strategic base. Guests commend the property's cleanliness, with both rooms and common areas noted for being well-maintained and modern, creating a positive and comfortable stay.
The staff at the hotel are frequently highlighted for their exceptional customer service and friendliness, contributing significantly to a welcoming atmosphere. Their courteous and helpful nature, along with efficient problem-solving skills, leaves a positive impression on visitors.
While breakfast receives mixed reviews, many guests appreciate the complimentary, convenient morning meal as a satisfactory start to their day. Despite some criticism regarding the variety and availability of items, the breakfast service generally supports a positive guest experience in tandem with other hotel offerings. Overall, the combination of strategic location, cleanliness, and outstanding staff service positions the Holiday Inn Express & Suites in Moreno Valley as a recommended choice for travelers.
Hospitality Inn is widely praised for its advantageous location, boasting proximity to numerous restaurants, a 7Eleven and major freeways, which make it an ideal base for travelers. Guests value the clean, quiet surroundings and the ample parking, despite some street noise.
The rooms receive commendations for being large, spacious and clean, equipped with modern amenities like fridges and microwaves. Many guests find the beds particularly comfortable. Some rooms, especially the recently remodeled ones, are described as snazzy and pleasant, further enhanced by a lovely outdoor pool and welcoming staff. Though occasional issues like cigarette odors, non-functional door locks and minor cleanliness concerns were noted, the overall accommodation is considered good value for money.
Cleanliness at the Hospitality Inn elicits mixed feelings. Many visitors appreciate the general tidiness and the attentiveness of the cleaning crew, enjoying a comfortable and pleasant ambiance. However, some reviews mention issues such as dirty walls, unclean furniture and sightings of cockroaches, suggesting inconsistencies in maintenance and cleanliness.
Staff interactions are generally positive with many guests highlighting the friendliness and helpfulness of individuals like Tina, Manny and Mitesh. The reception team's cordial demeanor enhances guest experiences. Conversely, a few negative encounters were reported with some guests feeling unwelcome due to discriminatory attitudes from certain staff members.
Bed quality at the Inn also varies. While many guests find the beds and pillows comfortable and clean, some point out issues with old, squeaky mattresses and beds that need updating, causing an inconsistency in sleep comfort.
Overall, Hospitality Inn offers a convenient, well-located stay with spacious rooms, friendly staff and accommodating amenities, although some improvements in cleanliness and bed quality could further enhance the guest experience.
The DoubleTree by Hilton San Bernardino receives high praise from its guests, consistently delivering a positive experience across various aspects. Its strategic location is particularly notable, offering convenient access to major highways, nearby medical facilities, and numerous dining options. The area's well-kept environment and safety add to the appeal, making it an ideal choice for travelers exploring Route 66 or attending events at Glen Helen Amphitheater.
Guests frequently commend the hotel's breakfast, appreciating the variety and quality of the buffet. Despite some surprise over additional charges, the ample selection of hot meals and fresh fruits is well-received. Similarly, dinner at The Cutting Board, the hotel's in-house restaurant, is highly regarded, earning accolades for exceptional taste and quality amidst a beautiful ambiance.
The rooms at DoubleTree by Hilton San Bernardino are often described as clean, spacious, and modern, complete with comfortable beds and effective layouts crafted for relaxation. Attentive service from the hospitable staff enhances the stay, creating a welcoming atmosphere complemented by thoughtful touches like complimentary cookies at check-in.
Cleanliness is a hallmark of the property, with meticulously maintained facilities contributing to a positive environment. The staff's friendliness and professionalism are widely acknowledged, particularly at the front desk, where efficient check-ins and personalized service ensure a pleasant arrival and departure experience. While minor issues with parking fees are noted, guests appreciate the secure, gated parking area that adds to their peace of mind.
The hotel's fitness facilities are highly rated for meeting guests' workout needs, while the pool area, though occasionally criticized for temperature and ambiance, is still seen as a pleasant feature. Overall, the combination of modern amenities, exceptional cleanliness, and outstanding service positions DoubleTree by Hilton San Bernardino as a preferred lodging choice for visitors, often exceeding expectations and leaving a lasting impression.
The Burgundy is a popular choice for travelers seeking a serene and convenient mountain retreat. The lodge boasts an excellent location, nestled in tranquil forest surroundings yet within easy walking distance to the village, Main Street and nearby snow parks. Guests appreciate the proximity to Bear Mountain, Snow Summit and Pine Knott Marina, offering plenty of opportunities for skiing, hiking and lake adventures.
The lodge is recognized for its great value for money with clean rooms and hospitable staff enhancing the experience. Visitors enjoy the variety of onsite amenities, including a heated pool, BBQ area and a welcoming continental breakfast, which is praised for its variety, especially the inclusion of eggs alongside standard items like cereal and rolls. Though some guests noted periods of unavailability, the breakfast generally meets expectations for a continental offering.
The Burgundy’s rooms are described as spacious and cozy with a rustic cabin feel and unique amenities like private balconies and spa tubs. The vintage decor and comfortable beds are frequently highlighted, along with the friendly and attentive staff who contribute significantly to a positive experience. However, some rooms and common areas are noted as dated and in need of thorough cleaning and updates with occasional issues regarding lighting and heating.
Cleanliness presents a mixed bag; while some guests found their rooms very clean with practical amenities like rock fireplaces, others reported issues like dirty floors, dusty rooms and dated bathroom facilities. Despite these concerns, many still appreciated the lodge’s quiet setting and proximity to dining options.
The staff consistently receive high marks for their friendliness and helpfulness, often going above and beyond to address guest needs and concerns. Their local knowledge and prompt assistance are frequently commended, contributing significantly to the welcoming atmosphere of the lodge.
The pool area is generally enjoyed by guests, particularly the heated pool and hot tub, though maintenance issues such as occasional closures or cleanliness concerns were noted. When fully operational, the pool area and additional amenities like basketball hoops and picnic areas enhance the leisure experience.
Beds at the lodge receive mixed reviews with many guests appreciating the firmness and comfort, while others found them old and uncomfortable. Cleanliness of the bed linen also varied with some guests reporting unpleasant odors and stained sheets.
Fireplaces in the rooms are a generally well-received feature, adding to the cozy atmosphere despite minor issues with lighting or smoke smells. Overall, The Burgundy offers a pleasant stay with a few areas needing improvement, making it a charming base for exploring the best of the area’s outdoor activities, dining and shopping.
Vintage Lakeside Inn is often lauded for its exceptional location, nestled next to Big Bear Lake, providing guests with serene waterside scenery while being conveniently close to dining, shopping and various attractions. The proximity to The Village and local highlights like the Alpine Slide at Magic Mountain and Snow Summit makes it an ideal destination for both leisure and adventure seekers. Guests appreciate the tranquil yet central setting with the serene environment and quiet surroundings enhancing their overall experience.
The rooms at Vintage Lakeside Inn receive high marks for their cleanliness, spaciousness and comfort. Visitors frequently comment on the cozy atmosphere and thoughtful amenities such as gas fireplaces, ample cable channels, refrigerators and microwaves. The beds are widely praised for their comfort, contributing to restful stays, although there are occasional mentions of firmness in the mattresses. The exceptional family suite with a mini kitchen and living room is noted as particularly impressive.
Cleanliness is a standout feature with guests consistently highlighting the pristine condition of the rooms and facilities. The bathrooms, always supplied with hot water, are well-maintained and the lit fireplaces in the rooms add a welcoming touch. The peaceful organized environment contributes to a restful experience, making the inn a perfect lakeside retreat.
The staff at Vintage Lakeside Inn are frequently commended for their exceptional service and friendliness. The front desk team, including notable mentions like Carla and Jessica, are praised for their accommodating nature and helpfulness with guests repeatedly feeling genuinely welcomed and supported. The kindness of the staff, along with the owner's accommodating attitude, underscores the inn's commitment to excellent customer service.
Overall, Vintage Lakeside Inn stands out as a cozy, comfortable gem with an outstanding location, clean and well-equipped rooms and a team that goes above and beyond to ensure a pleasant stay.