Surrounded by gardens and promenades, this newly renovated hotel is just 3 blocks from the Old Town, between the Cantabrian Sea and the Urumea River.
Summary of reviews
Hotel Maria Cristina, a Luxury Collection Hotel in San Sebastian, is a stunning five-star property that offers exceptional facilities and services. The hotel's location is unbeatable with easy accessibility to all areas of the city and stunning views of the river and ocean from some rooms. The breakfast is exceptional with a wide variety of options and an à la carte menu featuring local and fine dishes. The rooms are beautiful, spacious and comfortable, maintaining the charm of a 1900's hotel while offering modern amenities. The staff is exceptional with helpful, friendly and professional service that goes above and beyond. The beds are incredibly comfortable with some guests saying they are the best they've ever slept in. The hotel is luxurious, opulent and welcoming, providing guests with a refined and indulgent experience. The cleanliness of the hotel is impeccable with bright and airy rooms. Overall, Hotel Maria Cristina is highly recommended for anyone looking for a charming and elegant stay in Spain.
Hotel Jaizkibel in Hondarribia consistently receives positive feedback from guests for its exceptional amenities and service, ensuring a pleasant and memorable stay. Located in a tranquil residential area with picturesque mountain views, the hotel provides a serene retreat while still being conveniently close to the old town and vibrant areas, making it an ideal base for exploring local attractions and nearby regions like San Sebastián and southern France. Guests particularly appreciate the beautiful landscape, the cleanliness of the facilities and the convenience of onsite parking.
The accommodation at Hotel Jaizkibel is praised for its modern aesthetics, cleanliness and comfort. Rooms are spacious, stylish and well-equipped with practical amenities, ensuring a restful night's sleep. The quiet and well-insulated environment further enhances the tranquility of the hotel's setting. Bathrooms are noted for their spaciousness and functionality, adding to the comfort of the stay. However, some guests mention that a few rooms are smaller and suggest improvements in terms of natural light and noise insulation.
A standout feature of the hotel is its breakfast service, which is often described as excellent, delicious and varied with an emphasis on high-quality and healthy options, including fresh fruit and homemade pastries. The serene environment and attentive service during breakfast contribute to a positive dining experience. Despite some critiques regarding the cost, the overall consensus is highly favorable, reinforcing the appeal of the breakfast offering.
Dinner at the hotel's restaurant also receives high praise with guests comparing the quality, creativity and flavors to Michelin-starred establishments. The attentive service, coupled with the quiet and friendly atmosphere, adds to the exceptional dining experience. Although some guests find the cost a bit high, the majority revere the culinary experience and recommend dining at the hotel.
The staff at Hotel Jaizkibel are frequently highlighted for their exceptional friendliness and professionalism. Their warm and welcoming demeanor creates a pleasant atmosphere from check-in to check-out with special commendations for the helpful and informative reception team. The attentive and charming staff significantly contribute to the high standard of service, enriching the overall guest experience.
Parking options at Hotel Jaizkibel are convenient with ample free street parking and a secure underground garage available. Some guests feel the additional charge for parking should be included in the room rate, but the security and accessibility of the parking facilities are generally well-regarded.
The comfort of the beds is another highlight with many guests finding them incredibly cozy and supportive. While some express a preference for firmer mattresses, the overwhelming feedback suggests that the beds contribute significantly to a restful experience.
In summary, Hotel Jaizkibel stands out as a highly recommended destination in Hondarribia, offering well-maintained, clean and modern accommodations, outstanding dining options and exceptional service from a dedicated staff. Its prime location, tranquil environment and comprehensive amenities make it an excellent choice for both leisure and business travelers.
Hotel Marqués de Riscal, a Luxury Collection Hotel, Elciego is an exceptional and luxurious stay located in the picturesque Rioja Alavesa Region of Spain. The hotel's stunning architecture designed by Frank Gehry, modern design and lovely surroundings create a magical and romantic atmosphere that offers a unique experience. Guests can enjoy magical views from every place in the hotel and explore nearby villages and wineries. The hotel's excellent service and facilities, including a Michelin star restaurant, exquisite breakfast and luxurious rooms with comfortable beds and splendid views, make it a dreamy location for an unforgettable escape. While some guests have noted issues with price, menu variety and some maintenance issues, this does not detract from the overwhelmingly positive reviews of the hotel's cleanliness, attentive staff and exceptional spa facilities. Overall, Hotel Marqués de Riscal delivers a luxury stay worthy of its five-star rating and an unforgettable experience.
Occidental Bilbao receives generally positive reviews across several categories.
Location-wise, the hotel is commended for its prime placement near the Santutxu metro station, making it easy to access Bilbao's city center and key attractions like the Old Town and Guggenheim Museum. The tranquil Begoña neighborhood, a mix of green spaces and local amenities, offers a quiet retreat without being too far from the action. Proximity to major thoroughfares and parking options benefit those traveling by car.
The breakfast at Occidental Bilbao is a standout feature, earning high marks for its extensive, high-quality buffet that caters to various dietary needs, including gluten-free options. Custom-made omelettes and a range of sweet and savory items contribute to a hearty and diverse breakfast experience, enhanced by the attentiveness of the staff.
Dinner reviews are more mixed but still highlight the quality and tastiness of the food. Specific dishes like the Iberian ham and Rioja wine receive special praise. However, the limited menu, small portions and short operating hours were noted as areas needing improvement.
The rooms at Occidental Bilbao are highly regarded for their spaciousness, comfort and modern design. Guests appreciate the clean bathrooms, comfortable beds and additional amenities such as kettles and coffee makers. Upper-floor rooms offering stunning views add to the appeal. While there were occasional issues with cleanliness and ventilation, the overall comfort and modern decor stand out.
Guests frequently praise the hotel's cleanliness, from rooms to common areas. The cleaning staff’s efficiency ensures a consistently neat environment, enhancing the comfortable stay.
The hotel staff receive high accolades for their friendliness, helpfulness and professionalism. Guests especially commend specific staff members who go above and beyond to assist, significantly enhancing the overall guest experience.
However, the hotel’s Wi-Fi is a common point of concern with many guests reporting weak, unreliable connections and slow speeds.
The hotel's spa is well-regarded for its cleanliness and well-equipped facilities with many finding the extra fees justifiable given the quality of the amenities. Minor issues such as busy periods and high costs for certain services were mentioned but did not significantly detract from the overall positive experience.
The gym, part of the Metropolitan chain, is praised for its equipment and cleanliness, though the additional fees for access were a common complaint. Those willing to pay found the gym facilities highly satisfactory.
Pool reviews are mixed. While many appreciated the clean and spacious pools, the additional fees and restricted access hours were points of frustration. The pool area's beauty and maintenance received positive comments, but unexpected closures and crowding detracted from the experience.
Occidental Bilbao with its convenient location, high-quality breakfast, comfortable rooms and friendly staff, offers an overall enjoyable stay, despite some areas needing improvement, especially relating to Wi-Fi and additional charges for amenities like the gym and pool.
Hotel Palacio Urgoiti is characterized by its strategic location, seamlessly blending tranquility and convenience. Nestled amidst picturesque hills and lush greenery, the hotel offers a peaceful retreat with easy access to Bilbao and its airport, making it an ideal base for exploring the region's attractions.
Guest experiences with the breakfast are predominantly positive, highlighting a varied and extensive buffet featuring local products and options for different dietary needs. The pleasant dining area, coupled with helpful staff, enhances the dining experience, despite some guests finding the breakfast overpriced or lacking in lactose-free options.
The hotel's culinary offerings at dinner receive commendations for their delicious and locally inspired dishes with many enjoying the ambiance of the dining settings. However, some guests noted that the portions could be larger and the menu more varied, particularly for vegans and vegetarians.
Rooms at Hotel Palacio Urgoiti are consistently praised for their spacious size, comfort and cleanliness. Guests appreciate the tasteful decor, large beds and well-appointed amenities, although a few mentioned issues like occasional ventilation noise and dated furniture. The overall quiet and relaxing environment, along with beautiful views, contributes to a comfortable stay.
Cleanliness is a strong point with most areas of the hotel, including rooms and common spaces, being well-maintained. Despite some minor lapses, such as occasional dust and mold, guests generally find the hotel clean and inviting.
The staff is frequently highlighted for their friendliness and professionalism. Reception personnel are particularly praised for their efficient and welcoming service with many guests noting the personal touches provided by the staff. While restaurant service occasionally fell short, the overall commitment to guest satisfaction remains a standout feature.
The indoor pool receives mixed reviews, but is appreciated for its relaxing environment and cleanliness. Some guests noted that the pool could be larger and the water temperature more consistent, but it remains a pleasant amenity, especially for families.
Hotel Palacio Urgoiti stands out as a family-friendly destination with spacious and comfortable rooms, accommodating both families and pets. The hotel is noted for its welcoming environment, making it a popular choice for family celebrations and trips with pets.
Golf enthusiasts will find the hotel's Par-3 course a delightful challenge amidst serene surroundings. The free access to golf equipment and beautiful views add to the appeal, making it an excellent choice for a relaxing golf getaway.
While the comfort of the beds receives varying opinions, many guests find them very comfortable, contributing to restful sleeps.
For business travelers, the hotel offers a conducive environment with accessible amenities, though some accessibility issues were noted, such as the need for a vehicle to reach the property.
In summary, Hotel Palacio Urgoiti provides a blend of peaceful, scenic retreat with convenient access to Bilbao, supported by spacious and clean accommodations, friendly and professional staff and a family-friendly and pet-friendly atmosphere, making it a highly recommended choice for various types of travelers.
Hotel de Londres y de Inglaterra is a highly recommended hotel in San Sebastian with an unbeatable location right on La Concha beach. Guests love the stunning sea views from their rooms and the convenience of being walking distance from everything the city has to offer. The hotel's stylish and elegant decor earns praise from guests, but the location is the standout feature. The breakfast at Hotel de Londres y de Inglaterra is highly praised by guests with many describing it as fantastic and superb with options that are both varied and of good quality. The hotel's rooms are spacious, clean and comfortable with beautiful ocean views and prime location along the esplanade. The hotel's cleanliness is also highly praised with guests consistently commenting on the immaculate conditions of the rooms and common areas. The hotel's staff receives high praise from guests, described as highly professional, friendly and accommodating. The hotel's beachfront location is a highlight with guests describing it as being on the beach and with a superb view of the ocean. The hotel's parking options receive mixed reviews, but overall, guests felt that the parking arrangements were satisfactory. The hotel's beds are also highly praised with guests describing them as comfortable and providing a peaceful night's sleep. Overall, Hotel de Londres y de Inglaterra is a must-visit destination for anyone looking for a comfortable and clean stay in the area.
Hotel Mercure Jardines de Albia stands out for its superb, central location in Bilbao, offering guests ideal access to top attractions such as the historic Old Town and the Guggenheim Museum. The proximity to various shops, restaurants and public transport ensures a convenient and enriching experience, all within walking distance. The balance between vibrant urban life and tranquil surroundings makes it a perfect base for both leisure and exploration.
The breakfast at the hotel is highly praised, often described as excellent, fantastic and wonderful due to its variety and quality, including fresh orange juice and made-to-order omelettes. Despite some remarks about noise and price, the overall feedback is positive with attentive staff enhancing the experience.
Dining at the hotel's restaurant and bar receives commendations for quality and variety, particularly for local cuisine and tapas. While there may be mixed opinions on some evening meals, the dining options are generally considered enjoyable with the bar food receiving specific praise for its taste and service.
The rooms are consistently appreciated for their spaciousness, cleanliness and comfort. Decorated in a modern style, they feature large, comfortable beds and functional amenities. Some minor issues like poor ventilation and limited natural light were mentioned, but overall, the ambiance and cleanliness were well-received.
Cleanliness is a hallmark of the hotel with frequent commendations for well-maintained rooms and bathrooms. Minor lapses like dusty corners are noted but the general sentiment is very positive, emphasizing the clean and inviting environment.
The staff at Hotel Mercure Jardines de Albia earn high marks for their friendliness, professionalism and attentiveness, making guests feel well-cared for throughout their stay. Multilingual capabilities and specific mentions of exemplary service further highlight their commitment to guest satisfaction.
While the Wi-Fi service is functional, it has received mixed reviews due to issues with signal strength and connectivity, particularly in guest rooms and the gym. The hotel’s staff is responsive to these concerns, occasionally relocating guests to rooms with better reception.
The spa is a significant draw with guests praising its excellent services, affordability and relaxing environment. Despite the need for advance reservations and some logistical challenges, most guests find the experience highly enjoyable and plan to return.
The gym's 24/7 availability is appreciated, although its size and equipment could see improvements. Guests acknowledge its presence as a positive feature but suggest updates for enhanced utility.
Parking at the hotel is noted for its convenience and security with an underground garage providing ample space. However, the access ramps can be challenging for larger vehicles and the cost of 20 EUR per night is sometimes seen as high, albeit reasonable by others.
The hotel is family-friendly, offering spacious and comfortable rooms suitable for families and staff who are attentive to children's needs. While some rooms have limitations, overall, the hotel caters well to families with thoughtful amenities and a welcoming atmosphere.
Overall, Hotel Mercure Jardines de Albia impresses guests with its prime location, quality breakfast, comfortable rooms, cleanliness and exceptional staff, making it a recommended choice for a satisfying stay in Bilbao.
Hotel Zinema7 in San Sebastián stands out as a top choice for travelers due to its balanced and highly appealing features. The hotel's location, although not in the city's historic center, is within a comfortable 15-20 minute walk to main attractions and La Concha Beach. It offers a quiet, peaceful, residential environment perfect for those seeking a restful retreat with excellent public transport links enhancing accessibility to San Sebastián’s key sites.
Guests frequently commend the hotel's breakfast, describing it as fantastic with fresh and top-quality products, a diverse selection and attentive service, making the breakfast experience a major highlight despite some noting its higher cost. Although the dinner menu at the hotel's primary restaurant is somewhat limited, the quality of the food is generally praised. The tapas at the bar also receive favorable reviews for their taste and affordability.
The rooms at Hotel Zinema7 are a significant draw, consistently described as clean, spacious and comfortable, equipped with modern amenities such as Nespresso machines, large showers and often floor heating. The unique movie-themed decor adds an elegant and novel charm. Families particularly appreciate the spaciousness and practical arrangements of the family rooms.
Cleanliness is another standout aspect of the hotel with guests repeatedly noting the immaculate condition of both rooms and common areas. The hotel staff is frequently praised for their friendliness, professionalism and attentiveness, contributing significantly to a welcoming and comfortable atmosphere.
Guests have generally positive experiences with the hotel's Wi-Fi, describing it as fast and reliable, although there are occasional reports of connectivity issues. The on-site gym, while small, is well-maintained and appreciated by guests for its utility.
Parking at Hotel Zinema7 is convenient and secure, though it is noted to be on the pricier side and reservations are recommended due to limited availability. The hotel's family-friendly atmosphere is well-received, offering well-appointed rooms, amenities for young children and a range of activities like a sauna and fitness center.
In summary, Hotel Zinema7 excels in providing a clean, comfortable and unique lodging experience with excellent service, making it a favored choice for both individual and family travelers seeking a relaxed yet accessible stay in San Sebastián.
Silken Ciudad de Vitoria excels in providing a comfortable and convenient stay for its guests. Nestled just minutes away from Vitoria-Gasteiz’s city center, its enviable location allows easy access to key attractions like Plaza de la Virgen Blanca and the new cathedral. The hotel's surroundings offer a quiet yet central atmosphere, ideal for exploring the city while ensuring a peaceful stay. Guests appreciate the clean, friendly environment and the availability of various parking options, adding to the overall convenience.
The breakfast at the hotel garners significant praise for its variety and quality. The extensive buffet includes both hot and cold dishes, fresh fruits and freshly squeezed orange juice, all served in a pleasant and well-staffed atmosphere. Although some feel the breakfast is a bit pricey, the general sentiment remains highly positive, highlighting it as a notable part of the stay.
The dinner experience is also well-regarded. Guests enjoy the delicious food, fair pricing and the professionalism of the restaurant staff. The versatility of dining options, from casual café meals to formal restaurant dining, adds to the dining experience. Despite occasional critiques about the menu variety and operating hours, the overall feedback emphasizes a satisfying dining experience, particularly for tapas and pinxtos lovers.
Rooms at the Silken Ciudad de Vitoria often receive high marks for their cleanliness, spaciousness and comfortable beds. Guests appreciate the well-maintained and elegantly decorated interiors, contributing to a cozy and restful stay. The bathrooms, equipped with high-quality fixtures, are particularly noted for their cleanliness and modernity. Although some minor issues like outdated furniture or temperature control were mentioned, the staff's prompt response to concerns enhances the stay experience.
The hotel staff consistently receive accolades for their friendliness, attentiveness and professionalism. From the reception to the restaurant, the team’s warm and welcoming demeanor significantly adds to the positive guest experience. Specific staff members, such as Hugo and Lara, are frequently highlighted for their exceptional service.
While guests had varied experiences with the hotel's free Wi-Fi, many found it efficient and praise its strong connectivity. However, some noted difficulties with access, particularly for multiple devices or e-books. The hotel's staff were generally helpful in resolving these issues.
Parking is another convenience appreciated by guests with both private and free options available. The secure underground parking is especially noted for its spaciousness, even accommodating larger vehicles. Some concerns about narrow spaces exist, but overall, the parking facilities meet guests' needs effectively.
The hotel also stands out for its family-friendly environment, offering spacious rooms, thoughtful amenities like cribs and a charming glass elevator that delights children. The staff's attentiveness to family needs ensures a comfortable and enjoyable stay for families.
For those interested in exploring local nightlife, the hotel's strategic location near the lively old town and various tapas bars makes it an ideal choice. The proximity to a variety of dining and entertainment options enhances the overall appeal for evening outings.
Lastly, the beds at Silken Ciudad de Vitoria are widely praised for their comfort and spaciousness, contributing to a restful night's sleep. Although there are some mixed opinions on mattress firmness, the general consensus is highly positive.
In summary, Silken Ciudad de Vitoria offers a blend of comfort, convenience and excellent service, making it a highly recommended choice for travelers visiting Vitoria-Gasteiz.
Hotel Conde Duque Bilbao consistently receives positive feedback for its outstanding location, which is ideal for exploring Bilbao's key attractions. Guests laud the hotel's proximity to the Guggenheim Museum, Casco Viejo, various bridges and its advantageous riverfront setting near the Zubizuri Bridge. The strategic placement allows for scenic walks and easy access to public transport, restaurants and major sights, making it a top choice for those prioritizing convenience and cultural excursions.
The breakfast offerings are highly praised for their excellence, variety and quality with a delightful array of hot and cold items, freshly squeezed juices and pastries. Though some find the breakfast slightly overpriced and note limited vegan options, the positive aspects largely outweigh these minor criticisms. The spacious and pleasant breakfast room, along with friendly staff, enhances the experience.
Dinner at the hotel features a restaurant and bar with an extensive menu praised for its delicious and varied selection at reasonable prices. Though some find the breakfast price high and mention occasional early restaurant closings on weekends, the in-house dining remains a convenient and quality option. The staff's courteous service further elevates the dining experience.
Guest rooms are noted for their cleanliness, comfort and spaciousness. Many appreciate the ample space, comfortable beds and well-maintained bathrooms, some with scenic river views. There are mixed reviews about room sizes and decor with some rooms lacking natural light or feeling dated. However, the overall sentiment leans positive with the functional and clean rooms meeting travelers' needs.
The hotel excels in cleanliness with high standards maintained throughout rooms and common areas. Despite occasional minor issues, the general consensus praises the hotel's hygiene and upkeep.
The exceptional service provided by the staff is a highlight with guests frequently commending the team for their friendliness, professionalism and attentiveness. The staff’s assistance and warm demeanor significantly contribute to the positive guest experiences.
WiFi service at the hotel receives mixed reviews with some guests experiencing strong and satisfactory connections, while others face issues with slow speeds and unstable signals. Improvements in WiFi reliability could enhance guest satisfaction.
Parking options receive mixed feedback; while appreciated for security and proximity, the parking system's limitations and fees are points of contention. The availability and accessibility could be improved to better serve guests.
Families find the hotel to be notably accommodating with family-sized rooms, friendly service and a safe environment, complemented by a nearby playground. This makes it a popular choice for family holidays.
The hotel's location also supports an active nightlife with nearby bars and restaurants, while maintaining quiet and comfortable accommodations suitable for relaxation. Light sleepers may wish to request rooms away from street noise.
The beds receive substantial praise for comfort and cleanliness, though some guests note variability in mattress and pillow comfort. Despite these occasional inconsistencies, the beds contribute positively to the overall restful experience.
In summary, Hotel Conde Duque Bilbao offers a highly recommended stay with standout features in location, breakfast, room cleanliness and exceptional staff service. While there are minor areas for improvement such as WiFi reliability and parking accessibility, the hotel provides a comfortable and convenient base for exploring Bilbao.
The NH Collection San Sebastián Aranzazu is widely regarded for its ideal location, providing a serene retreat in a quiet residential neighborhood yet within easy reach of Ondarreta Beach, scenic coastal walks and main attractions. Guests appreciate the hotel's proximity to public transportation and accessible parking facilities, which enhance its convenience as a base for exploring San Sebastián.
Breakfast at the hotel is highly commended for its variety, quality and abundance, featuring options like an omelette service and plant-based choices, though some guests find it expensive. The on-site restaurant and bar receive accolades for their excellent food quality, inviting ambiance and friendly staff, further complemented by great pintxos and cocktails.
Rooms are praised for their spaciousness, modern furnishings, cleanliness and comfort, contributing to a pleasant and restful stay. The housekeeping staff ensure that rooms and public areas remain immaculate, while the momentary street noise is mitigated by effective soundproofing.
Guests consistently highlight the exceptional friendliness and professionalism of the hotel's staff, particularly the front desk and housekeeping teams, which enhances their overall experience. The WiFi is generally functional and reliable, though some guests report occasional issues with connectivity and speed in certain areas.
Fitness enthusiasts find the gym well-equipped, despite its compact size and occasional inaccessibility, confirming it as a valuable amenity. The hotel's location near beautiful beaches such as Ondarreta and La Concha is highly appreciated for its relaxing environment and easy connectivity to main attractions.
Parking is convenient and secure, though some guests feel the cost is high. Electric vehicle charging facilities are a positive addition, catering to environmentally-conscious travelers despite occasional technical issues.
Families find the hotel particularly accommodating with its child-friendly amenities, connecting rooms and thoughtful touches that enhance the stay for guests of all ages. Overall, the NH Collection San Sebastián Aranzazu is recognized for its excellent service, clean and comfortable environment and strategic location, making it a highly recommended choice for both leisure and business travelers.
Hotel Carlton is highly praised for its exceptional location in the heart of Bilbao, offering easy access to the Guggenheim Museum, the Old Town, cafes, restaurants, shops and public transport links. Situated in the picturesque Plaza Moyúa, guests enjoy charming views and a prime position from which to explore the city. The hotel's classic and elegant design adds to the appeal, making it a memorable stay for visitors.
The breakfast at Hotel Carlton is often described as "excellent," "superb," and "out of this world," with a diverse buffet that includes pastries, bread, ham, bacon, eggs, fruits and specialty items like fresh raspberries and macaroons. Even though some guests find the breakfast price high, most feel it's worth it due to the quality and variety. The breakfast room is beautiful and staff service is friendly and supportive, further enhancing the experience.
While dinner experiences at Hotel Carlton receive mixed reviews, the dining facilities are beautifully decorated with a cozy ambiance. Guests generally praise the food quality, particularly the desserts, but note limited menu options and high prices. The bar offers pinxtos, tortas and tapas with outstanding coffee, although its atmosphere is seen as lacking. Some service inconsistencies, especially on Sundays and the early bar closing time are mentioned as areas needing improvement.
The rooms consistently receive high marks for their spaciousness, cleanliness and comfort. Furnished with a mix of modern and classic decor, the accommodations feature high-quality linens, large beds and excellent soundproofing. Guests appreciate the luxurious bathrooms, amenities and in some cases, balconies with beautiful views. Despite minor maintenance issues, the overall feedback on rooms remains extremely positive.
Cleanliness is a standout feature with guests noting the meticulous upkeep of rooms and common areas. The commitment to hygiene extends to all parts of the hotel, creating a comfortable and pleasant stay for visitors.
The staff at Hotel Carlton are frequently highlighted for their exceptional service, friendliness and professionalism. The front desk and concierge are particularly praised for their helpfulness and efficiency. Personalized and warm treatment from the staff contributes significantly to the positive guest experience.
Free Wi-Fi is offered throughout the hotel with many guests finding it reliable and speedy. However, there are occasional complaints about weak or unusable connections.
The gym, although small, is equipped with modern facilities and is appreciated for its cleanliness. Guests enjoy the functional fitness area and access to the spa, though some suggest that an expansion could enhance the experience.
Parking at Hotel Carlton is secure but challenging with limited spaces that are often full and expensive. Guests recommend booking in advance to avoid inconvenience.
The hotel provides convenient EV charging options, including Tesla charge points, which are appreciated by guests with electric vehicles.
Families find Hotel Carlton to be a great choice due to its spacious rooms, child-friendly environment and accommodating staff. Family packages and activities ensure young travelers are entertained and dining options cater to all ages.
For those interested in nightlife, the hotel's location is perfect, surrounded by bars and clubs within walking distance. Guests can easily immerse themselves in the local scene, enjoying a variety of nightlife options.
Overall, Hotel Carlton stands out for its prime location, luxurious rooms, top-notch cleanliness, friendly staff and excellent breakfast, making it a strong choice for travelers seeking a memorable stay in Bilbao.
Hotel Miró in Bilbao is praised for its exceptional location, directly opposite the Guggenheim Museum, making it an ideal base for tourists and art enthusiasts. The central positioning offers easy access to other major attractions, restaurants, shops and the historic old town, all within walking distance. Guests appreciate the pleasant stroll along the river and the proximity to public transport options. The hotel boasts modern amenities, spotless upkeep and a courteous, attentive staff, creating an unbeatable guest experience.
The breakfast at Hotel Miró receives high marks for quality and variety, featuring freshly prepared eggs, homemade jams, fresh fruits and local delicacies. Guests frequently commend the staff’s attentiveness during the breakfast service. Though some find the breakfast pricey and note occasional limitations in variety, especially for gluten-free or vegetarian options, the overall consensus is positive with many considering it a lovely start to the day in a beautiful setting.
The hotel’s rooms are lauded for their modern design, cleanliness and comfort. Guests particularly enjoy the spacious, well-appointed rooms with views of the Guggenheim Museum. Noteworthy amenities include an honesty bar and soundproof windows, ensuring a peaceful stay. While some smaller rooms were mentioned as cramped and lacking in storage, the majority of comments focus on the functionality, comfort and cleanliness provided.
Cleanliness is a consistent highlight with guests frequently noting the immaculate condition of both rooms and communal areas. The housekeeping staff receives special praise for their thoroughness and attention to detail. Despite minor issues like occasional dust spots and noise disturbances, the hotel’s hygiene standards and welcoming atmosphere are widely appreciated.
Staff at Hotel Miró stand out for their friendliness, professionalism and exceptional service. The team, from reception to housekeeping, is noted for their genuine attentiveness and readiness to assist with any requests, often going above and beyond to ensure a personalized and satisfying guest experience. This warm and helpful demeanor contributes significantly to the hotel’s appeal.
Free WiFi at the hotel is commended for its speed and reliability, although a few guests report intermittent connectivity issues in certain areas. Overall, the majority of reviews praise the robust and fast internet service.
Hotel Miró’s gym receives mixed reviews. While some guests appreciate the availability of gym facilities, others find the space small, hot and under-equipped, suggesting room for improvement.
The hotel is particularly family-friendly, offering amenities such as cribs, toys and babysitting services. Reviews highlight the staff’s accommodating nature and the thoughtful touches that enhance the family experience, making it a highly recommended choice for travelers with children.
Nightlife enthusiasts will find Hotel Miró’s location ideal with numerous bars and evening entertainment options nearby. The hotel’s proximity to the vibrant city center ensures there’s always something to do after dark.
Comfortable beds are another positive aspect frequently mentioned by guests, contributing to a restful stay. While individual preferences vary regarding mattress firmness, the overall feedback emphasizes the good quality of the bedding provided.
As a four-star establishment, Hotel Miró meets and often exceeds expectations with its luxurious and modern facilities. Guests appreciate the spotless rooms, excellent location, high-quality décor and attentive service. Although there are occasional mentions of minor room amenities not meeting four-star standards, the overall impression remains overwhelmingly positive.
Business travelers find Hotel Miró well-suited for their needs, thanks to its well-equipped rooms, reliable business center and professional staff. The business desk and flexible boardroom facilities enhance the hotel’s appeal for work-related visits.
Accessibility at Hotel Miró is commendable with features such as wheelchair-accessible rooms and ADA-compliant facilities, ensuring a comfortable stay for guests with disabilities. The hotel’s accessible location and clean, high-quality amenities further contribute to its favorable standing among reviewers.
In summary, Hotel Miró is highly recommended for its central location, exceptional staff, modern and clean facilities and outstanding service. Whether visiting for leisure, business or with family, guests frequently express their satisfaction and intention to return.
NH Canciller Ayala Vitoria is highly praised for its prime location in the heart of Vitoria, next to Florida Park and close to the city's historic center. Guests appreciate the stunning views of the park, the proximity to vibrant areas filled with bars, restaurants and shops and the easy access to the train station and key landmarks. This strategic and serene location makes it an ideal choice for both leisure and business travelers.
Breakfast at the hotel is a standout feature with guests lauding its variety and quality. The buffet is noted for its extensive selection, including fresh fruits, various breads, sweet and savory options and freshly squeezed orange juice. The breakfast staff's friendliness and efficiency further enhance the dining experience, despite some guests finding the cost to be on the higher side.
The dining experience at NH Canciller Ayala Vitoria receives mixed reviews. While the quality of the food is generally praised, the restaurant's ambiance and pricing drew occasional criticism. Guests appreciate the hotel's flexibility in serving dinner and the quality of the homemade cuisine. The restaurant staff's service is often lauded, though some inconsistencies were noted.
The rooms are described as spacious and comfortable with many guests appreciating the beautiful views, particularly those overlooking the park and cathedral. However, some guests mention that the rooms could use modern updates with noise insulation being a common concern. The cleanliness of the rooms and facilities is frequently highlighted, contributing to a comfortable stay despite minor maintenance issues.
The hotel's staff is widely commended for their friendliness, attentiveness and professionalism. Reception staff, in particular, receive high praise for their efficiency and helpfulness with many guests feeling welcomed and well-cared for throughout their stay.
Opinions about the free Wi-Fi are mixed with some guests finding it adequate for their needs while others experience slow speeds unsuitable for activities such as live streaming. The premium Wi-Fi service incurs an additional charge, which some find inconvenient.
Parking at the hotel is a point of contention with many finding the underground parking garage to be small, narrow and often full. The high cost of parking is also a common complaint, though free overnight street parking in August offers some relief.
NH Canciller Ayala Vitoria is recommended for families with spacious and comfortable rooms, child-friendly amenities and a staff that goes out of their way to accommodate families. The hotel's green surroundings provide ample opportunities for outdoor activities, enhancing the overall family experience.
The hotel is located in a lively area with plenty of nightlife options, making it an excellent choice for guests looking to explore the local bars, pubs and cafes. Despite the vibrant neighborhood, the hotel itself remains a quiet retreat in the evenings, providing a balance between lively nightlife and peaceful accommodations.
Overall, NH Canciller Ayala Vitoria stands out for its excellent location, commendable breakfast, friendly and professional staff and family-friendly environment. Some areas, such as room updates and parking availability, could use improvement, but the hotel's positive attributes make it a reliable and comfortable choice for visitors to Vitoria.
Barceló Bilbao Nervión garners praise primarily for its outstanding location along the scenic Nervion River, offering easy access to Bilbao's historic Old Town and the Guggenheim Museum. This strategic position makes it a convenient base for exploring the city's major attractions, such as museums and local landmarks, on foot. Guests appreciate the hotel's peaceful ambiance despite its proximity to the bustling city center. The location’s blend of cultural, historical and modern experiences, alongside quick access to public transportation, shops and restaurants, is a significant highlight.
Breakfast at the hotel is another standout feature with an extensive and delicious array of options catering to diverse tastes. Guests describe the breakfast as generous and of high quality, praising both the variety and the friendly, helpful service provided by the breakfast staff. Although some find the cost slightly high, many believe it offers good value for money, enhancing the overall dining experience.
The dinner experience receives mixed feedback. While the food quality and variety are highly praised, especially the local cuisine, some guests find the dinner options limited and not sufficiently accommodating for non-fish and vegetarian eaters. Service in the cafeteria and the late opening time of the restaurant are areas for potential improvement. Nevertheless, the restaurant is generally well-regarded for its pleasant atmosphere and value for money.
Rooms at Barceló Bilbao Nervión are frequently commended for being modern, clean and spacious, equipped with ample storage and practical amenities. Guests enjoy the peaceful ambiance and effective soundproofing, contributing to a restful stay. While there are occasional comments about smaller rooms or those with less appealing views, the overall consensus is positive with many appreciating the cleanliness and functional design of the rooms.
The hotel's cleanliness is consistently praised with guests noting the spotless environment and high standards of hygiene maintained throughout. Daily housekeeping ensures rooms remain pristine with the overall atmosphere described as fresh and inviting.
Staff at Barceló Bilbao Nervión are recognized for their friendliness, helpfulness and professional service, especially at the reception. While there are some reports of less attentive service during peak times, the general sentiment is one of satisfaction with the warm and welcoming personnel, making for a pleasant stay.
Wi-Fi at the hotel receives mixed reviews. Many guests appreciate the strong and reliable connection in public areas and rooms, but some report issues with inconsistency and weak performance, particularly in guest rooms, highlighting an area for improvement.
The gym, though small and with limited equipment, is seen as a useful amenity for those looking to maintain their fitness routines. It remains a valued feature along with the small spa facilities available.
Parking at the hotel is convenient but comes at a high cost. Guests appreciate the secure and well-organized underground garage, though the €27 per night fee is a common point of contention. Limited parking capacity also means advance reservations are advisable.
For families, the hotel offers spacious connecting rooms and family suites, catering well to those traveling with children. The staff's readiness to accommodate family-specific requests and the thoughtful room designs contribute to a comfortable and hassle-free stay, making the hotel a preferred choice for family vacations.
Finally, the beds at Barceló Bilbao Nervión receive high marks for comfort and spaciousness. The large, king-size beds are frequently mentioned as a highlight, providing a cozy and inviting atmosphere for a good night’s sleep with minimal complaints.
In summary, Barceló Bilbao Nervión excels in location, breakfast quality, room comfort, cleanliness and staff service, making it a highly recommended choice for travelers seeking a comfortable and convenient stay in Bilbao.
Barceló Costa Vasca in San Sebastián is consistently praised for its excellent location, providing a restful retreat in a quiet residential area while being conveniently close to La Concha and Ondarreta beaches, the charming old town and notable landmarks such as Miramar Palace and Monte Igueldo funicular. The hotel ensures easy access to public transportation with a bus stop just outside connecting to the city center within minutes.
The breakfast experience at the hotel stands out, offering a wide selection of high-quality options. Guests appreciate the varied and hearty buffet, featuring fresh juices, local hams, cheeses and pastries. While the breakfast's cost is considered high by some, its quality and variety generally receive positive feedback.
Guest rooms are frequently highlighted for their modern decor, cleanliness and comfort. Daily cleaning services maintain high standards of cleanliness and the spacious rooms with comfortable beds create a welcoming atmosphere. The bathrooms are well-equipped with quality toiletries, adding to the overall comfort. Some minor issues such as air conditioning noise and water temperature fluctuations were noted but did not significantly detract from the positive reviews.
The hotel's common areas, including the lobby and the pool, are described as clean and spacious. The large and well-maintained pool area, although occasionally closed outside peak seasons, is appreciated by guests for its cleanliness and pleasant setup. The serene ambiance of the pool area contributes to a relaxing stay, despite some operational limitations.
Barceló Costa Vasca's staff receive high praise for their friendliness, attentiveness and professionalism. The reception and housekeeping teams, in particular, are noted for their helpfulness and multilingual capabilities, enhancing the overall guest experience.
However, the hotel's dining options garner mixed feedback. While the breakfast buffet is highly acclaimed, the dinner service receives varied reviews. Some guests praise the quality and service, but others find the options limited and not reflective of the local cuisine. Additionally, there are occasional comments about service inefficiencies and high prices.
Wi-Fi service at the hotel needs significant improvement, as guests report issues with weak and unstable connections, making it difficult to use in certain areas, including the rooms.
Overall, Barceló Costa Vasca is a well-regarded choice in San Sebastián, offering a blend of tranquility, accessibility and comfort. Its standout breakfast, clean and spacious rooms and dedicated staff contribute positively to the guests' experience, making it an attractive option for visitors seeking both relaxation and exploration.
Petit Palace Tamarises consistently impresses visitors with its enviable beachfront location directly in front of Ereaga Beach in Getxo, which provides stunning ocean views and a serene atmosphere. This prime spot includes easy access to a picturesque promenade, local ports, cultural sites and convenient public transportation, making it a favored choice for travelers seeking both relaxation and exploration.
Guests appreciate the hotel's cleanliness and modern renovations with the well-decorated rooms and facilities maintained to high standards. Cleanliness extends to the public spaces and bathrooms, which feature modern amenities and hydro-massage showers.
The breakfast service at Petit Palace Tamarises is frequently praised for its spectacular and varied buffet, featuring a wide selection of Spanish foods and homemade cakes, enhanced by friendly and attentive staff like Enia and Maria. Breakfast is enjoyed in a room with breathtaking sea views, contributing to a highly satisfying dining experience.
Dinner services receive mixed reviews, though generally positive. Guests commend the quality and reasonable pricing of the meals. The hotel restaurant is noted for its delightful dinners, while nearby dining alternatives offer magnificent sea views and enticing dishes, such as those at Mariadis restaurant.
Accommodations are modern and clean with many rooms offering spectacular sea views from balconies. Family-friendly rooms, including quadruple rooms and spacious suites, are praised for their comfort and suitability for larger groups. However, some guests have mentioned the small size and poor ventilation of standard and family rooms, along with noise issues and occasional maintenance shortcomings.
The hotel's staff consistently receives high marks for their friendliness, professionalism and attentiveness. Specific staff members, such as Nadia, Juanma and Enya, are often highlighted for their exceptional service and personal touch, contributing to the welcoming atmosphere and high level of guest satisfaction.
Wi-Fi service is generally reliable and fast, though minor issues with slower speeds at night and connecting devices occasionally arise. The responsive staff is quick to address these problems, ensuring guests remain connected.
The beachfront location enhances the peaceful ambiance, making it ideal for families and pet owners. Although parking receives mixed reviews, guests generally find satisfactory options either on the street or through advanced reservations.
Petit Palace Tamarises is highly recommended for families due to its spacious family rooms and thoughtful touches, such as folding bunk beds and treat bags for children. The hotel's staff goes above and beyond to cater to families' needs, making it an excellent choice for a family getaway.
In summary, Petit Palace Tamarises stands out for its unbeatable location, cleanliness, excellent breakfast, comfortable rooms with stunning views and exceptional staff, making it a favored hotel for a memorable stay in Getxo.
Hotel Rio Bidasoa in Hondarribia receives overwhelming praise for its excellent location, strategically placed close to the historic center, the scenic old town, prominent bars, restaurants and the seafront. Its proximity to the San Sebastián airport and a bus stop with connections to neighboring cities further enhances its convenience. The hotel balances a relaxing, tranquil neighborhood setting with easy access to the town's vibrant life, making it ideal for cultural and historical exploration as well as for those traveling by car with ample parking options.
The breakfast at Hotel Rio Bidasoa is generally well-received with guests appreciating the quality and variety of the offerings. Freshly prepared eggs, fruits and juices, along with ample buffet options, are frequently mentioned. Despite occasional comments about limited variety or slightly steep pricing, the overall sentiment towards breakfast remains positive, especially due to the friendly staff. Dinner experiences are also favorable when available with commendations for delicious meals and excellent service, although guests sometimes encounter the restaurant being closed on certain days.
Rooms at the hotel are described as spacious, comfortable and immaculately clean with modern décor and practical amenities. Guests particularly like the large, bright spaces and exclusive terraces offering excellent views. Although a few minor inconveniences like thin walls and occasional outdated bathrooms were noted, the overall room experience contributes positively to a comfortable stay.
The hotel is exceptionally clean with impeccably maintained rooms and common areas earning high praise from visitors. This dedication to cleanliness extends to all areas, creating a pleasant environment that complements its excellent location. Additionally, the friendly, attentive and professional staff significantly enhance the guest experience, offering efficient and welcoming service in multiple languages.
While the free WiFi service at Hotel Rio Bidasoa receives criticisms for being unreliable and slow, this is one of the few notable drawbacks in an otherwise commendable stay. The outdoor pool and its surroundings, featuring well-maintained gardens and comfortable seating, are also highly appreciated, contributing to a relaxing atmosphere.
Families find Hotel Rio Bidasoa a particularly appealing choice, thanks to its family-friendly amenities and welcoming ambiance. The hotel offers rooms suitable for family stays with facilities catering to both parents and children, including a playground and kid’s pool. Despite some rooms being small, they are considered adequate for family use.
Overall, the Hotel Rio Bidasoa stands out as a highly recommended destination for travelers, offering a combination of excellent location, comfortable accommodations, friendly service and a clean environment. This blend of positive attributes makes it an attractive option for both individual travelers and families.
Silken Gran Hotel Durango is highly regarded for its exceptional location, ideally positioned close to Durango’s historic center and lively town square with easy access to bars, restaurants and local attractions. Guests find the tranquil setting, combined with quick connections to the train station and major roads, perfect for both short and extended stays, as well as exploring the broader Basque Country, including nearby Bilbao.
The breakfast at the hotel is a standout feature, praised for its vast variety and high-quality offerings that cater to different dietary needs. Guests consistently describe the buffet as rich, delicious and satisfying with friendly and attentive staff enhancing the positive dining experience.
Dinner also receives high praise for the quality and variety of food. The steaks are particularly notable and the beautifully presented dishes and peaceful dining atmosphere, especially on the terrace, are appreciated. However, some guests feel that the dinner menu could be more varied and note occasional issues with service speed and food quality.
The rooms at the hotel elicit mixed feelings. Many guests appreciate the spacious, elegant and comfortable rooms, featuring modern amenities, clean environments and comfortable beds. However, some reviews highlight the need for renovations, pointing out dated decor, worn-out furniture and occasional musty smells. Suites and larger rooms generally receive more favorable comments for their spaciousness and comfort.
Cleanliness is a hallmark of the hotel with numerous reviews highlighting the immaculately maintained rooms and common areas. The spa and gym are also commended for their cleanliness and well-maintained facilities.
The staff at Silken Gran Hotel Durango are frequently praised for their friendliness, professionalism and attentiveness, contributing significantly to the hotel's welcoming atmosphere. However, there are occasional mentions of less friendly interactions.
WiFi at the hotel is inconsistent with some guests experiencing strong and reliable connections, while others find it weak and slow, particularly in the rooms. This inconsistency is a notable drawback for those needing reliable internet access.
The spa is a highly praised feature, offering a beautiful, well-maintained and soothing environment. Despite the additional fee for access, many guests find the experience worth the cost. The gym also receives positive feedback for its size, equipment and cleanliness, though the additional charge for use is a point of contention for some.
The hotel’s pool facilities, both indoor and outdoor, are appreciated for their tranquility, cleanliness and pleasant atmosphere, though the outdoor pool can be cold and its availability can be inconsistent.
Parking is another mixed area with guests appreciating the secure, underground garage but finding the fees relatively high and the spaces narrow and limited. Free on-street parking is available in August, but otherwise, the cost is a concern.
Families find the hotel accommodating with spacious rooms that comfortably house families traveling together, adding to its appeal as a versatile lodging option.
Overall, Silken Gran Hotel Durango offers a compelling blend of location, comfort, cleanliness and excellent service, making it a popular choice among travelers despite a few areas that could benefit from improvement.
Mercure Monte Igueldo captivates guests with its awe-inspiring location atop Monte Igueldo, offering panoramic views over La Concha Bay, the Atlantic Ocean and the charm of San Sebastián below. The hotel's idyllic and serene setting, coupled with the convenient funicular railway, provides both relaxation and ease of exploration. Guests appreciate the timeless charm, scenic beauty and the romantic atmosphere enhanced by breathtaking sunrises and sunsets enjoyed from various vantage points.
The breakfast experience at Mercure Monte Igueldo is highly praised for its quality and variety. Guests delight in the extensive buffet that includes fresh pastries, fruit and a range of cereals, all enjoyed in a dining room with splendid views. Service is generally smooth, although there are occasional complaints about the price and lack of variety. Despite some minor issues, the breakfast is widely recommended for its delicious offerings and scenic backdrop.
Dinner offerings present a mixed experience. While the main restaurant impresses with high-quality food and a delightful dining ambiance, securing a reservation can be challenging with inconsistent service detracting from some experiences. Room service and bar food received mixed reviews with some guests noting issues like cold food and high prices. Despite these challenges, when on point, the restaurant delivers memorable meals.
Guestrooms are noted for their spaciousness and spectacular views with many praising the cleanliness and comfort of the beds. However, some feedback highlights outdated decor and occasional issues with amenities like air conditioning and sound insulation. While most guests find value in the spacious rooms and stunning vistas, the need for modern updates is evident.
Cleanliness is generally commendable with guests noting the high standard of housekeeping and well-maintained facilities. Nonetheless, occasional lapses in detailed cleaning and consistency are reported. The housekeeping staff receives positive feedback for their friendliness and dedication, though attention to detail could be improved.
Staff interactions are mostly positive with many guests appreciating the friendliness and helpfulness, especially from the reception and housekeeping teams. However, some inefficiencies in the bar and restaurant service and occasional communication barriers are noted. Enhanced coordination and training could further elevate the overall guest experience.
WiFi connectivity at Mercure Monte Igueldo receives mixed reviews with some guests praising the service while others report issues with signal strength and reliability. Improvements in this area could greatly benefit guests requiring stable internet access.
The gym is a small but appreciated facility, though it could benefit from modernization and better maintenance. Limited hours and restricted access detract from its convenience. Enhancing the gym's amenities and accessibility would improve guest satisfaction.
The rooftop pool is a standout feature, offering spectacular views and a pleasant atmosphere. However, its cold water and occasional maintenance issues are drawbacks. Extending the pool's operating hours and ensuring proper heating and cleanliness could enhance the experience.
Families find Mercure Monte Igueldo particularly welcoming with spacious rooms and family-friendly amenities, including an adjoining funfair and adventure park for children's entertainment. While some minor issues exist, the overall sentiment is positive, making the hotel a preferred choice for family vacations.
Overall, Mercure Monte Igueldo offers a largely positive experience characterized by its exceptional location, stunning views, commendable breakfast and friendly staff. Addressing areas in need of improvement, such as room updates, service consistency and facility access, would further enhance the quality of stays at this picturesque hotel.
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