Hotel Mercure Jardines de Albia
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Summary of reviewsHotel Mercure Jardines de Albia stands out for its superb, central location in Bilbao, offering guests ideal access to top attractions such as the historic Old Town and the Guggenheim Museum. The proximity to various shops, restaurants and public transport ensures a convenient and enriching experience, all within walking distance. The balance between vibrant urban life and tranquil surroundings makes it a perfect base for both leisure and exploration.
The breakfast at the hotel is highly praised, often described as excellent, fantastic and wonderful due to its variety and quality, including fresh orange juice and made-to-order omelettes. Despite some remarks about noise and price, the overall feedback is positive with attentive staff enhancing the experience.
Dining at the hotel's restaurant and bar receives commendations for quality and variety, particularly for local cuisine and tapas. While there may be mixed opinions on some evening meals, the dining options are generally considered enjoyable with the bar food receiving specific praise for its taste and service.
The rooms are consistently appreciated for their spaciousness, cleanliness and comfort. Decorated in a modern style, they feature large, comfortable beds and functional amenities. Some minor issues like poor ventilation and limited natural light were mentioned, but overall, the ambiance and cleanliness were well-received.
Cleanliness is a hallmark of the hotel with frequent commendations for well-maintained rooms and bathrooms. Minor lapses like dusty corners are noted but the general sentiment is very positive, emphasizing the clean and inviting environment.
The staff at Hotel Mercure Jardines de Albia earn high marks for their friendliness, professionalism and attentiveness, making guests feel well-cared for throughout their stay. Multilingual capabilities and specific mentions of exemplary service further highlight their commitment to guest satisfaction.
While the Wi-Fi service is functional, it has received mixed reviews due to issues with signal strength and connectivity, particularly in guest rooms and the gym. The hotel’s staff is responsive to these concerns, occasionally relocating guests to rooms with better reception.
The spa is a significant draw with guests praising its excellent services, affordability and relaxing environment. Despite the need for advance reservations and some logistical challenges, most guests find the experience highly enjoyable and plan to return.
The gym's 24/7 availability is appreciated, although its size and equipment could see improvements. Guests acknowledge its presence as a positive feature but suggest updates for enhanced utility.
Parking at the hotel is noted for its convenience and security with an underground garage providing ample space. However, the access ramps can be challenging for larger vehicles and the cost of 20 EUR per night is sometimes seen as high, albeit reasonable by others.
The hotel is family-friendly, offering spacious and comfortable rooms suitable for families and staff who are attentive to children's needs. While some rooms have limitations, overall, the hotel caters well to families with thoughtful amenities and a welcoming atmosphere.
Overall, Hotel Mercure Jardines de Albia impresses guests with its prime location, quality breakfast, comfortable rooms, cleanliness and exceptional staff, making it a recommended choice for a satisfying stay in Bilbao.
Categories
The breakfast at the hotel is highly praised, often described as excellent, fantastic and wonderful due to its variety and quality, including fresh orange juice and made-to-order omelettes. Despite some remarks about noise and price, the overall feedback is positive with attentive staff enhancing the experience.
Dining at the hotel's restaurant and bar receives commendations for quality and variety, particularly for local cuisine and tapas. While there may be mixed opinions on some evening meals, the dining options are generally considered enjoyable with the bar food receiving specific praise for its taste and service.
The rooms are consistently appreciated for their spaciousness, cleanliness and comfort. Decorated in a modern style, they feature large, comfortable beds and functional amenities. Some minor issues like poor ventilation and limited natural light were mentioned, but overall, the ambiance and cleanliness were well-received.
Cleanliness is a hallmark of the hotel with frequent commendations for well-maintained rooms and bathrooms. Minor lapses like dusty corners are noted but the general sentiment is very positive, emphasizing the clean and inviting environment.
The staff at Hotel Mercure Jardines de Albia earn high marks for their friendliness, professionalism and attentiveness, making guests feel well-cared for throughout their stay. Multilingual capabilities and specific mentions of exemplary service further highlight their commitment to guest satisfaction.
While the Wi-Fi service is functional, it has received mixed reviews due to issues with signal strength and connectivity, particularly in guest rooms and the gym. The hotel’s staff is responsive to these concerns, occasionally relocating guests to rooms with better reception.
The spa is a significant draw with guests praising its excellent services, affordability and relaxing environment. Despite the need for advance reservations and some logistical challenges, most guests find the experience highly enjoyable and plan to return.
The gym's 24/7 availability is appreciated, although its size and equipment could see improvements. Guests acknowledge its presence as a positive feature but suggest updates for enhanced utility.
Parking at the hotel is noted for its convenience and security with an underground garage providing ample space. However, the access ramps can be challenging for larger vehicles and the cost of 20 EUR per night is sometimes seen as high, albeit reasonable by others.
The hotel is family-friendly, offering spacious and comfortable rooms suitable for families and staff who are attentive to children's needs. While some rooms have limitations, overall, the hotel caters well to families with thoughtful amenities and a welcoming atmosphere.
Overall, Hotel Mercure Jardines de Albia impresses guests with its prime location, quality breakfast, comfortable rooms, cleanliness and exceptional staff, making it a recommended choice for a satisfying stay in Bilbao.
Hotel with Spa
This hotel is a popular spa hotel choice in Bilbao, providing guests with access to spa facilities for relaxation and wellness during their stay.
Family Friendly Hotel
This contemporary hotel is near an underground station, making it easy for families to explore Bilbao. It offers comfortable rooms and essential amenities.
Hotel near Nightlife Spots
Situated in Bilbao, this hotel on San Vicente is located near the Casco Viejo (Old Town), which is known for its lively bars and pintxos scene. This makes it a great base for exploring the city's traditional nightlife.
Business Hotel
The hotel has 3 meeting rooms and is close to the city's main points of interest. It is an ideal spot for enjoying the city, close to restaurants, bars and shops.
4-Star Hotel
This contemporary 4-star hotel is conveniently located near an underground station in Bilbao. It offers a prime location and includes 138 rooms. It is situated near Bilboko itsasadarra, making it accessible to key attractions.
Hotel Taking Steps Towards Sustainability
Romantic Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Guest Reviews
Hotel Mercure Jardines de Albia in Bilbao has garnered widespread acclaim for its exceptional location. Nestled centrally, it provides ideal access to both the historic Old Town and the iconic Guggenheim Museum, making it a perfect base for exploring the city. Guests are particularly impressed with the proximity to various attractions, shops, restaurants and public transportation, all within easy walking distance.
The hotel sits in a vibrant yet peaceful neighborhood, ensuring a balance of energetic urban life and tranquil surroundings. The secure underground parking is an added benefit for travelers with vehicles. A few steps from the hotel, one can easily wander to the Zubizuri Bridge, the riverside and an array of local cafes and tapas bars.
Hotel Mercure Jardines de Albia also stands out as a comfortable and convenient choice for those keen on walking tours around the city's renowned spots. Whether aiming for a leisurely stroll to the Guggenheim or a night out in the old quarter, the location simply can’t be beaten. With its central positioning, this hotel is praised for making the most out of a visit to Bilbao, ticking all the boxes for both convenience and a good quality stay.
At Hotel Mercure Jardines de Albia, the breakfast offerings have received overwhelmingly positive reviews from guests. The breakfast is described as excellent, fantastic and wonderful, often praised for its variety and quality. Guests particularly enjoy the freshly squeezed orange juice, diverse selection of both hot and cold foods and made-to-order omelettes. The buffet is widely regarded as extensive and generous, featuring a wide array of sweet and savory options, including locally sourced products and even gluten-free items.
While the atmosphere in the breakfast room is generally commended, some guests noted that it could be noisy at times. A few mentioned that the breakfast is a bit pricey, but most agree that the quality and variety make it worth the cost. The attentive and friendly staff further enhance the breakfast experience, ensuring that guests feel welcomed and well-cared for. Overall, the breakfast at Hotel Mercure Jardines de Albia consistently meets and often exceeds guest expectations, making it a highlight of their stay.
Hotel Mercure Jardines de Albia offers a commendable dining experience that features a variety of options to suit diverse preferences. Guests particularly appreciate the food at both the restaurant and the bar, noting its good quality and the friendly service provided by the staff. The hotel's bar and terrace provide a pleasant and spacious environment to unwind with moderate prices that are comparable to other spots in Bilbao.
The restaurant menu includes tasty local cuisine with good dishes at a reasonable price. Both breakfast and dinner are well-regarded for their completeness and quality with highlights including freshly squeezed orange juice and a satisfying steak from the cafeteria. Despite some mixed feedback on the evening meals, many find the dining options to be excellent, especially when it comes to tapas and snacks at the bar.
The bar food is particularly praised for being surprisingly good with efficient service even late at night. Additionally, there are plenty of nearby dining alternatives, including restaurants and pintxo bars, to explore. Overall, while there may be room for improvement in certain areas, the dining experiences at Hotel Mercure Jardines de Albia are generally viewed as enjoyable and offer good value for the price.
The rooms at Hotel Mercure Jardines de Albia are consistently praised for their spaciousness and cleanliness. Guests frequently highlight the generous size of the rooms, which are described as big, modern and well-decorated. The comfort levels are notable with many reviews mentioning large and very comfortable beds, excellent insulation and quiet surroundings, ensuring peaceful nights. The cleanliness of both rooms and bathrooms is often noted with regular maintenance and attention to detail.
The décor, while modern and pleasing to many, occasionally receives feedback about being slightly dated in some areas. Despite this, the overall ambiance remains positive with elegant furnishings and thoughtful designs. Functional amenities such as kettles, coffee makers and toiletries add convenience to the stay.
The staff's professionalism and helpfulness stand out, contributing to a welcoming atmosphere. Some rooms enjoy better natural lighting and views, while a few face inner courtyards or have limited light, which some guests find less appealing. There are occasional reports of minor issues such as poor ventilation, non-functioning temperature controls and rare occurrences of dust or noise.
In summary, the rooms at Hotel Mercure Jardines de Albia are generally well-received for their spacious, clean and comfortable environment, supported by attentive service and modern amenities.
Hotel Mercure Jardines de Albia receives frequent praise for its comfortable and spacious beds. Guests commend the large bed size, often describing them as king-size, huge or extra-large. The beds are highlighted as particularly comfortable with many reviews emphasizing a super comfy experience and excellent bedding. Cleanliness is another strong point with the rooms and sheets frequently noted for their immaculate condition.
While the primary beds generally receive positive feedback, secondary or extra beds such as sofa beds are often deemed less comfortable with some reports of sagging or firmness issues. Some guests also mentioned that the mattresses could be inconsistent, noting that they occasionally felt too soft or too hard.
Despite a few isolated critiques about bedding discomfort or specific mattresses needing renewal, the overall sentiment leans heavily towards satisfaction. The spacious and well-maintained rooms, coupled with comfortable and clean beds, make for a restful and pleasant stay at the hotel.
Hotel Mercure Jardines de Albia consistently receives high praise for its impeccable cleanliness. Guests frequently highlight the clean rooms and bathrooms, noting their spaciousness and comfort as well. Many reviews commend the hotel for being well-maintained and tidy with some guests even describing it as spotlessly clean and immaculate. The friendly and professional cleaning staff contribute to the hotel's high standards, ensuring daily upkeep that leaves the rooms looking fresh and inviting.
Although the hotel generally maintains a high standard of cleanliness, there are occasional mentions of superficial cleaning or areas that could use more attention, such as dusty corners or hair in the bathroom. Despite these minor lapses, the overall feedback remains positive, emphasizing the clean and comfortable environment. The hotel's central location, coupled with the cleanliness, makes it a reliable and convenient choice for travelers. Nearly all guests agree that the rooms are not only clean but also cozy, making for a pleasant stay at Hotel Mercure Jardines de Albia.
Hotel Mercure Jardines de Albia in Bilbao receives high praise for its exceptional staff. The reception team is often noted for being particularly welcoming, knowledgeable and helpful, ensuring that guests feel attended to from check-in through their stay. Many reviews highlight the staff’s friendliness, professionalism and willingness to go above and beyond to make each guest's experience memorable. The bar and breakfast teams are also frequently mentioned for their friendly and efficient service.
Guests appreciate the staff's attentiveness and courteous behavior, making them feel at home and well-cared for. The multilingual abilities of the staff, including English and French speakers, add to the convenience for international travelers. Specific team members, such as Elizabeth and a young man in his 30s, are remembered for their exemplary service and thoughtful assistance.
Whether at the front desk, the dining room or the bar, the employees consistently provide high-quality service that enhances the comfort and enjoyment of a stay at the hotel. The attentive and kind nature of the staff, combined with their effective communication and willingness to help, contribute significantly to the positive overall impression of the hotel.
Hotel Mercure Jardines de Albia generally offers Wi-Fi throughout the facility, providing guests with internet access in most areas. Some visitors reported good Wi-Fi reception and consistent connections with a few guests noticing reliable service in general. However, several reviews highlighted issues with the hotel's Wi-Fi, including weak signals, instability and sporadic connectivity. Problems were particularly noted in the guest rooms and the gym, where the Wi-Fi sometimes did not work or was difficult to connect to. Despite certain challenges, the hotel was able to assist guests with installation and occasionally relocated them to rooms with better connection. The available internet remains a useful feature, although it has room for improvement.
The spa at Hotel Mercure Jardines de Albia receives high praise from guests who have experienced its facilities. Many reviews commend the spa for its excellent services, affordability and the overall quality of the experience. Guests frequently mention the impressive thermal spa and describe it as amazing and stunning, highlighting the various pools and water areas available. The spa treatments, especially massages, are frequently reported as being very good with some noting the professionalism and friendliness of the spa staff, although there are mentions that some staff could benefit from better English skills.
Hotel guests appreciate the discounted rates for spa services, finding them very attractive. The spa is adults-only and has certain limitations, such as the need for advance reservations and additional fees, which some guests found inconvenient. The requirement to book in advance, coupled with limited availability, often resulted in guests being unable to secure a spot, particularly on weekends or during maintenance closures.
Despite these logistical challenges, the overall sentiment towards the spa is overwhelmingly positive. Many guests highly recommend it, emphasizing its value and contribution to a great stay at the hotel. It's clear that the spa facilities are a significant draw with many guests expressing their intention to return and experience the spa once again.
Hotel Mercure Jardines de Albia features a gym that receives mixed reviews from guests. While some highlight it as a great facility and consider it a significant advantage, others feel it could use substantial improvements. The gym’s accessibility and 24/7 availability are appreciated, allowing early risers to work out at their convenience. Several reviews praise the cleanliness and adequate maintenance of the gym space. However, a recurring critique is the gym's size, which some guests find small for a 4-star hotel. The fitness room, though well maintained, is often noted as being undersized and not well-equipped, lacking items such as free weights and mats. Despite its limitations, the presence of a gym is acknowledged positively, but an update in equipment and space would enhance the overall experience.
Hotel Mercure Jardines de Albia offers a range of parking options that most guests find convenient and accessible. The hotel's underground parking garage is noted for being spacious, allowing ample space for vehicles, which is an appreciated feature. Many visitors highlight the convenience of having on-site parking, especially since available parking on the nearby streets can be difficult to secure. Priced at 20 EUR per night, the parking fee is considered fair by some, though others find it a bit steep.
The facility is generally comfortable, providing easy and direct access to the hotel. However, some guests note that the access ramps and narrow entrances can be challenging to navigate, particularly for larger vehicles. Despite these occasional issues, the secure and centrally-located parking within the hotel building remains a significant advantage, ensuring peace of mind for guests who prefer to keep their cars close by.
In summary, while the parking at Hotel Mercure Jardines de Albia is praised for its convenience and security, those with larger vehicles or concerns about cost might experience minor drawbacks.
Hotel Mercure Jardines de Albia appears to be an appealing option for family stays based on guest reviews. Several reviews highlight the spacious and comfortable family rooms, described as ideal for both short and extended stays. Many guests detailed how their children enjoyed their stay to the fullest with pleasant surprises and complimentary gifts enhancing their overall experience. The hotel's staff earned high praise for their friendliness and attentiveness to children, which contributed to a welcoming family-friendly environment.
The hotel seems to have a variety of family accommodations, including family suites and rooms with sofa beds that are noted to be of excellent size and comfort. Despite some negative remarks about rooms being small and having limited views, the overall sentiment remains positive with many parents noting how the spacious rooms and available options like prepared cribs catered well to their needs.
The location of Hotel Mercure Jardines de Albia is considered excellent for families looking to relax. Its combination of a beautiful, family-friendly environment and accommodating staff makes it a potential go-to for family holidays. While not every room may be ideal, particularly in terms of size and views, the amenities and overall welcoming atmosphere contribute significantly to a pleasant stay for families.
Hotel Mercure Jardines de Albia is situated right in the heart of a vibrant nightlife district. The lively atmosphere surrounding the hotel offers plenty of options to partygoers and night owls with multiple bars, nightclubs and even venues with live music performances until the early hours of the morning. The proximity to these venues makes it an ideal spot for those looking to fully immerse themselves in the local nightlife scene. The hotel itself is located on a street bustling with activity, especially on weekends when nightclubs operate until as late as 6:30 AM.
However, this central location comes at a price for guests seeking tranquility. Many reviews highlight the significant noise levels at night, noting that music, partygoers and general street noise can be heard clearly from the rooms. Guests have reported disturbances from neighboring nightclubs, bars and even a nearby concert hall. Despite the hotel's efforts to mitigate noise, such as offering earplugs, some visitors found it challenging to get a restful night's sleep.
For guests whose rooms face the street, the constant overnight activity can pose a significant inconvenience with noise peaking during the early morning hours around 3 AM to 5 AM. Those sensitive to noise or looking for a peaceful retreat may find the nightlife to be a drawback rather than an advantage.
While the hotel's location offers easy access to vibrant social venues and energetic nightlife, it is important for prospective guests to weigh the bustling environment against their need for quiet and rest.
Hotel Mercure Jardines de Albia is often praised for its classy and elegant ambiance, which aligns with the Mercure quality standard. The facilities are generally suitable for a four-star standard, offering guests a comfortable and spacious stay. A particular highlight for many visitors is the complete and quality breakfast, frequently described as unbeatable and providing great value for money.
While the hotel meets many expectations of a four-star establishment, some areas need improvement. Guests have noted that certain details, such as limited soap replenishment and food variety, fall short of four-star standards. There is also mention of the hotel showing signs of age and not always being as clean as expected.
Pricing is another point of contention with some feeling it is too high for the overall experience provided. The dining area and parking spaces are described as too small for a hotel of this category and price.
Despite these criticisms, the hotel largely satisfies the expectations of the Mercure chain with many guests finding it a worthy four-star stay offering good value for their money.
Hotel Mercure Jardines de Albia in Bilbao has garnered positive feedback from business travelers, largely due to its strategic location and specialized facilities. Situated in the heart of the city, it provides easy access to the business district and city center. The hotel's professional and accommodating staff are a standout, offering essential business amenities such as meeting rooms, executive lounge access and free Wi-Fi. They are also known for their helpfulness in arranging restaurant bookings and taxi services.
Guests appreciate the dedicated business environment and the calm atmosphere, which is conducive for business meetings and productive work sessions. The availability of iron and coffee/tea machines further enhances the convenience for business travelers. The property includes a bar and offers excellent breakfast options, which adds to the overall positive experience.
Accommodation-wise, the hotel offers spacious and quiet rooms, which have been effective for guests needing to continue work after meetings. However, some reviewers noted that the furniture and decorations appear dated and could benefit from updates.
Parking poses a significant challenge with many guests recommending the use of the hotel's parking facilities due to the difficulty and expense of finding parking downtown. Noise from a nearby nightclub on Friday nights was also mentioned, which could be a concern for light sleepers.
Despite minor drawbacks, Hotel Mercure Jardines de Albia remains a solid choice for business stays, praised for its central location, professional services and functional amenities.
Hotel Mercure Jardines de Albia boasts exceptional accessibility features that cater to guests with disabilities. The well-located hotel, easily reached by public transportation, makes exploring the nearby old town and various historical areas effortless. It offers handicap-friendly infrastructure with elevators to all floors, accessible entrances and rooms and convenient parking accessible with a room key card.
Guests commend the modern amenities, such as electric outlets near the bed and the availability of a universal charger. Staff are notably helpful in accommodating disabilities, contributing to an overall pleasant stay. Despite some minor issues with the spa, the hotel provides excellent facilities for the disabled, ensuring a comfortable experience. The strategic location also guarantees a quiet environment while maintaining proximity to main events and attractions. Overall, the Hotel Mercure Jardines de Albia is lauded for its thoughtful design and accessibility, allowing guests to enjoy the city conveniently.
Hotel Mercure Jardines de Albia provides a romantic and charming atmosphere that makes it perfect for couples seeking a getaway. The spacious rooms feature huge beds, stylish decorations and interiors that exude a cozy, home-like feel, enhanced by wonderful decoration and amazing views. The quiet, low-lit ambiance further adds to the romantic setting, making it ideal for date nights and special moments.
The hotel's location is described as perfect for a romantic visit and a great base for exploring a charming city. Its central placement ensures that couples can enjoy everything the city has to offer with ease. Guests particularly highlight the romantic atmosphere of the spa, which is a wonderful addition to the overall experience.
Breakfast offers a lovely start to the day, contributing to a romantic and pleasing waking-up experience. The hotel’s romantic design and thoughtful touches create an environment that is both stylish and intimate, making it a true romantic getaway for couples looking to spend quality time together. For those mixing business with leisure, the hotel ensures all rooms are suitable for both purposes, maintaining its romantic charm throughout.
Location Show Map
Location
The hotel sits in a vibrant yet peaceful neighborhood, ensuring a balance of energetic urban life and tranquil surroundings. The secure underground parking is an added benefit for travelers with vehicles. A few steps from the hotel, one can easily wander to the Zubizuri Bridge, the riverside and an array of local cafes and tapas bars.
Hotel Mercure Jardines de Albia also stands out as a comfortable and convenient choice for those keen on walking tours around the city's renowned spots. Whether aiming for a leisurely stroll to the Guggenheim or a night out in the old quarter, the location simply can’t be beaten. With its central positioning, this hotel is praised for making the most out of a visit to Bilbao, ticking all the boxes for both convenience and a good quality stay.
Breakfast
While the atmosphere in the breakfast room is generally commended, some guests noted that it could be noisy at times. A few mentioned that the breakfast is a bit pricey, but most agree that the quality and variety make it worth the cost. The attentive and friendly staff further enhance the breakfast experience, ensuring that guests feel welcomed and well-cared for. Overall, the breakfast at Hotel Mercure Jardines de Albia consistently meets and often exceeds guest expectations, making it a highlight of their stay.
Dinner
The restaurant menu includes tasty local cuisine with good dishes at a reasonable price. Both breakfast and dinner are well-regarded for their completeness and quality with highlights including freshly squeezed orange juice and a satisfying steak from the cafeteria. Despite some mixed feedback on the evening meals, many find the dining options to be excellent, especially when it comes to tapas and snacks at the bar.
The bar food is particularly praised for being surprisingly good with efficient service even late at night. Additionally, there are plenty of nearby dining alternatives, including restaurants and pintxo bars, to explore. Overall, while there may be room for improvement in certain areas, the dining experiences at Hotel Mercure Jardines de Albia are generally viewed as enjoyable and offer good value for the price.
Rooms
The décor, while modern and pleasing to many, occasionally receives feedback about being slightly dated in some areas. Despite this, the overall ambiance remains positive with elegant furnishings and thoughtful designs. Functional amenities such as kettles, coffee makers and toiletries add convenience to the stay.
The staff's professionalism and helpfulness stand out, contributing to a welcoming atmosphere. Some rooms enjoy better natural lighting and views, while a few face inner courtyards or have limited light, which some guests find less appealing. There are occasional reports of minor issues such as poor ventilation, non-functioning temperature controls and rare occurrences of dust or noise.
In summary, the rooms at Hotel Mercure Jardines de Albia are generally well-received for their spacious, clean and comfortable environment, supported by attentive service and modern amenities.
Beds
While the primary beds generally receive positive feedback, secondary or extra beds such as sofa beds are often deemed less comfortable with some reports of sagging or firmness issues. Some guests also mentioned that the mattresses could be inconsistent, noting that they occasionally felt too soft or too hard.
Despite a few isolated critiques about bedding discomfort or specific mattresses needing renewal, the overall sentiment leans heavily towards satisfaction. The spacious and well-maintained rooms, coupled with comfortable and clean beds, make for a restful and pleasant stay at the hotel.
Cleanliness
Although the hotel generally maintains a high standard of cleanliness, there are occasional mentions of superficial cleaning or areas that could use more attention, such as dusty corners or hair in the bathroom. Despite these minor lapses, the overall feedback remains positive, emphasizing the clean and comfortable environment. The hotel's central location, coupled with the cleanliness, makes it a reliable and convenient choice for travelers. Nearly all guests agree that the rooms are not only clean but also cozy, making for a pleasant stay at Hotel Mercure Jardines de Albia.
Staff
Guests appreciate the staff's attentiveness and courteous behavior, making them feel at home and well-cared for. The multilingual abilities of the staff, including English and French speakers, add to the convenience for international travelers. Specific team members, such as Elizabeth and a young man in his 30s, are remembered for their exemplary service and thoughtful assistance.
Whether at the front desk, the dining room or the bar, the employees consistently provide high-quality service that enhances the comfort and enjoyment of a stay at the hotel. The attentive and kind nature of the staff, combined with their effective communication and willingness to help, contribute significantly to the positive overall impression of the hotel.
Wi-Fi
Spa
Hotel guests appreciate the discounted rates for spa services, finding them very attractive. The spa is adults-only and has certain limitations, such as the need for advance reservations and additional fees, which some guests found inconvenient. The requirement to book in advance, coupled with limited availability, often resulted in guests being unable to secure a spot, particularly on weekends or during maintenance closures.
Despite these logistical challenges, the overall sentiment towards the spa is overwhelmingly positive. Many guests highly recommend it, emphasizing its value and contribution to a great stay at the hotel. It's clear that the spa facilities are a significant draw with many guests expressing their intention to return and experience the spa once again.
Gym
Parking
The facility is generally comfortable, providing easy and direct access to the hotel. However, some guests note that the access ramps and narrow entrances can be challenging to navigate, particularly for larger vehicles. Despite these occasional issues, the secure and centrally-located parking within the hotel building remains a significant advantage, ensuring peace of mind for guests who prefer to keep their cars close by.
In summary, while the parking at Hotel Mercure Jardines de Albia is praised for its convenience and security, those with larger vehicles or concerns about cost might experience minor drawbacks.
Family
The hotel seems to have a variety of family accommodations, including family suites and rooms with sofa beds that are noted to be of excellent size and comfort. Despite some negative remarks about rooms being small and having limited views, the overall sentiment remains positive with many parents noting how the spacious rooms and available options like prepared cribs catered well to their needs.
The location of Hotel Mercure Jardines de Albia is considered excellent for families looking to relax. Its combination of a beautiful, family-friendly environment and accommodating staff makes it a potential go-to for family holidays. While not every room may be ideal, particularly in terms of size and views, the amenities and overall welcoming atmosphere contribute significantly to a pleasant stay for families.
Nightlife
However, this central location comes at a price for guests seeking tranquility. Many reviews highlight the significant noise levels at night, noting that music, partygoers and general street noise can be heard clearly from the rooms. Guests have reported disturbances from neighboring nightclubs, bars and even a nearby concert hall. Despite the hotel's efforts to mitigate noise, such as offering earplugs, some visitors found it challenging to get a restful night's sleep.
For guests whose rooms face the street, the constant overnight activity can pose a significant inconvenience with noise peaking during the early morning hours around 3 AM to 5 AM. Those sensitive to noise or looking for a peaceful retreat may find the nightlife to be a drawback rather than an advantage.
While the hotel's location offers easy access to vibrant social venues and energetic nightlife, it is important for prospective guests to weigh the bustling environment against their need for quiet and rest.
4 Star
While the hotel meets many expectations of a four-star establishment, some areas need improvement. Guests have noted that certain details, such as limited soap replenishment and food variety, fall short of four-star standards. There is also mention of the hotel showing signs of age and not always being as clean as expected.
Pricing is another point of contention with some feeling it is too high for the overall experience provided. The dining area and parking spaces are described as too small for a hotel of this category and price.
Despite these criticisms, the hotel largely satisfies the expectations of the Mercure chain with many guests finding it a worthy four-star stay offering good value for their money.
Business
Guests appreciate the dedicated business environment and the calm atmosphere, which is conducive for business meetings and productive work sessions. The availability of iron and coffee/tea machines further enhances the convenience for business travelers. The property includes a bar and offers excellent breakfast options, which adds to the overall positive experience.
Accommodation-wise, the hotel offers spacious and quiet rooms, which have been effective for guests needing to continue work after meetings. However, some reviewers noted that the furniture and decorations appear dated and could benefit from updates.
Parking poses a significant challenge with many guests recommending the use of the hotel's parking facilities due to the difficulty and expense of finding parking downtown. Noise from a nearby nightclub on Friday nights was also mentioned, which could be a concern for light sleepers.
Despite minor drawbacks, Hotel Mercure Jardines de Albia remains a solid choice for business stays, praised for its central location, professional services and functional amenities.
Accessible
Guests commend the modern amenities, such as electric outlets near the bed and the availability of a universal charger. Staff are notably helpful in accommodating disabilities, contributing to an overall pleasant stay. Despite some minor issues with the spa, the hotel provides excellent facilities for the disabled, ensuring a comfortable experience. The strategic location also guarantees a quiet environment while maintaining proximity to main events and attractions. Overall, the Hotel Mercure Jardines de Albia is lauded for its thoughtful design and accessibility, allowing guests to enjoy the city conveniently.
Romantic
The hotel's location is described as perfect for a romantic visit and a great base for exploring a charming city. Its central placement ensures that couples can enjoy everything the city has to offer with ease. Guests particularly highlight the romantic atmosphere of the spa, which is a wonderful addition to the overall experience.
Breakfast offers a lovely start to the day, contributing to a romantic and pleasing waking-up experience. The hotel’s romantic design and thoughtful touches create an environment that is both stylish and intimate, making it a true romantic getaway for couples looking to spend quality time together. For those mixing business with leisure, the hotel ensures all rooms are suitable for both purposes, maintaining its romantic charm throughout.
No, Hotel Mercure Jardines de Albia doesn't have any pool.
Yes, a spa is available at Hotel Mercure Jardines de Albia.
No, Hotel Mercure Jardines de Albia doesn't allow dogs.
Yes, parking facilities are available at Hotel Mercure Jardines de Albia.
Yes, Hotel Mercure Jardines de Albia has a gym.
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