This legendary hotel has been accepting guests for more than 130 years. Its location within the Banff National Park and many facilities and activities on offer make this hotel a landmark of its own.
Summary of reviews
Fairmont Banff Springs is a luxurious and historic hotel nestled in the majestic Rocky Mountains, offering breathtaking views and convenient access to outdoor activities. The hotel's breakfast buffet at Vermillion Room is exceptional with plenty of options to choose from. While the dinner options are limited, The Waldhaus Restaurant and Vermillion are standout options. The rooms are generally comfortable, clean and modern with stunning mountain views. The staff provides exceptional service, making guests feel like royalty. The spa and pool areas are fantastic with well-maintained facilities and beautiful views. The hotel is family-friendly with activities for all ages. The beds are comfortable and luxurious. Overall, Fairmont Banff Springs is a five-star experience that is faultless, superb and exceptional.
The Rimrock Resort Hotel in Banff is celebrated for its exceptional location, perched on a picturesque mountainside with breathtaking views of the surrounding mountains. The serenity and accessibility to local attractions such as the Banff Gondola and Sulphur Mountain Hot Springs make it ideal for nature lovers and adventure seekers. Guests adore the peaceful and scenic setting, along with the clean, spacious rooms and the superb service.
The dining experience garners mixed reviews. The breakfast buffet at the Primrose restaurant is praised for its variety and taste, although some guests felt it didn’t justify the additional cost. Dinner options also vary with high praise for the Eden restaurant's exceptional quality and ambiance, while Primrose faces some criticism for long waits and inconsistent quality.
Rooms are consistently noted for their cleanliness, comfort and spectacular mountain views, though some guests mention a slightly dated decor and small bathrooms. The general cleanliness of the hotel is well maintained by the friendly and efficient housekeeping staff, even if some common areas could use deeper cleaning.
The staff at The Rimrock Resort Hotel are frequently commended for their exceptional friendliness and helpfulness, enhancing the guest experience with their attentive service and approachability. The spa is generally appreciated for its relaxing atmosphere, though some guests find it small and lacking in special touches.
The pool area with its extensive amenities, is a hit with families, although it can get crowded and occasionally messy. Parking is practical but the additional charges are noted as a drawback. Families especially enjoy the festive atmosphere during holiday seasons with activities designed for children and memorable experiences such as Santa's visit.
Beds receive high praise for their comfort, contributing to a pleasant sleeping experience, although a few guests find them too soft. The luxury experience at the hotel rates well with its stunning location and views, but some guests feel the high room rates aren’t always justified.
Overall, The Rimrock Resort Hotel offers a tranquil and beautiful retreat with strong service, magnificent views and a variety of amenities, making it a memorable stay for visitors in Banff.
Moose Hotel and Suites, centrally located on Banff Avenue, offers guests an exceptional base for exploring Banff. The prime location allows for convenient access to the town's main attractions, restaurants, shops and bars, all within walking distance. The hotel’s rooftop pool with breathtaking mountain views and multiple pool facilities, including heated indoor and outdoor pools, add to its appeal, providing an exceptional way to relax after a day of sightseeing or skiing.
Visitors frequently commend the hotel's breakfast options at Pacini, the on-site Italian restaurant, noting the delicious offerings such as goat cheese and mushroom eggs Benedict. Although some guests mentioned breakfast is not included in the room rate, the overall consensus is positive, appreciating the convenience and quality of meals. The restaurant also receives good reviews for dinner with guests enjoying the great service, delicious food and a convivial atmosphere, particularly in the fireplace lounge.
The rooms at Moose Hotel and Suites are consistently praised for their spaciousness, modern design and cleanliness. Guests find the suites comfortable and well-equipped, often featuring amenities like fireplaces, balconies and large windows with mountain views. While there are occasional mentions of the need for better lighting or minor updates, the overall sentiment towards the accommodations is positive, contributing to a pleasant stay.
The hotel's cleanliness is another highlight with guests describing the rooms and facilities as tidy and well-maintained. Despite a few isolated issues, such as overlooked cleaning areas, the property is generally seen as spotlessly clean, adding to the comfort of the stay.
The staff at Moose Hotel and Suites are frequently lauded for their friendly, helpful and professional demeanor. From the reception to housekeeping, the staff's exceptional service ensures guests feel welcomed and well-cared-for throughout their stay. This friendly and professional service significantly enhances the overall guest experience.
Spa facilities at the hotel offer a top-notch experience with fantastic rooftop hot tubs providing beautiful mountain views. The spa area includes clean pools, a cozy sauna and lovely jacuzzi options, contributing to a tranquil and relaxing atmosphere. Although some guests find spa services a bit pricey, the overall feedback is positive, highlighting the excellent amenities.
The hotel's gym, while modest in size, provides essential workout equipment and a relaxing sauna, meeting the needs of guests looking for a convenient fitness option.
Parking at the hotel receives praise for its convenience with complimentary underground parking and ample free EV charging stations. Despite occasional mentions of narrow parking spaces, the parking facilities are generally appreciated for their easy access and convenience.
Families find the hotel particularly welcoming, thanks to the spacious suites equipped with well-furnished kitchens, making it an ideal choice for stays with children.
Overall, Moose Hotel and Suites stands out for its prime location, excellent service, cleanliness and array of amenities, making it a highly recommended choice for travelers visiting Banff.
The Banff Caribou Lodge and Spa is highly regarded for its prime location, providing easy access to the vibrant heart of Banff. Guests appreciate the lodge's proximity to Banff Avenue, downtown amenities, ski shuttles and trails, which make exploring the town and engaging in outdoor activities convenient. The beautiful, quiet surroundings offer peaceful retreats with the added advantage of free underground parking and nearby bus services.
Dining at the lodge is a standout experience, especially at The Keg restaurant. Guests frequently praise the delicious and high-quality breakfast and dinner options, commending the relaxing atmosphere, excellent meals and friendly staff. While breakfast is not included in the room rate and there are occasional organizational issues, the overall consensus is positive with the restaurant adding significant value to the stay.
The rooms are generally appreciated for their cozy and comfortable feel, featuring clean and spacious accommodations with large, comfortable beds and useful amenities like a TV, coffee maker and fridge. However, some guests mention that the rooms can be small and dark with issues in temperature regulation and noise insulation. Nonetheless, the comfort and rustic feel of the rooms, combined with the helpful staff, leave a favorable impression.
Cleanliness at the Banff Caribou Lodge and Spa is mostly regarded positively with guests noting clean, well-maintained rooms and a pleasant atmosphere. Some minor issues in communal areas and occasional cleanliness lapses are noted but do not significantly detract from the overall experience.
The lodge's staff receives high praise for their friendliness and attentiveness, enhancing the positive atmosphere and overall guest experience. While there are occasional inconsistencies, the majority of feedback highlights the team's exceptional service and hospitality.
Amenities such as the spa and gym also contribute to the lodge's appeal. The on-site Red Earth Spa is lauded for its quality services, clean and cozy atmosphere and superb facilities, making it a central part of a relaxing stay. The gym, although small and in need of some updates, is generally appreciated for its availability and functional equipment.
The pool facilities, particularly the hot pool, are a popular feature with guests enjoying the relaxing soak. However, some concerns about high chlorine levels and occasional maintenance issues are noted.
Parking at the lodge is convenient and valued with guests frequently highlighting the free, secure underground garage. Although there are occasional issues with ventilation, cleanliness and space, the overall feedback on parking is positive.
For ski enthusiasts, the lodge's location offers convenient access to nearby ski resorts with ski shuttles and buses easily accessible. Ski lockers and a ski room add to the convenience, making it an attractive choice for winter sports lovers.
In summary, the Banff Caribou Lodge and Spa provides a well-rounded and enjoyable stay with its prime location, excellent dining, comfortable rooms and friendly staff standing out as major highlights.
High Country Inn enjoys an enviable location in the heart of Banff, providing guests with easy access to local attractions, restaurants and the scenic wonders of Banff National Park. This central setting makes it an ideal base for exploring the town and its surrounding nature, attracting both winter sports enthusiasts and summer adventurers.
The rooms are widely praised for their spaciousness, cleanliness and modern amenities. Guests appreciate the comfortable and well-furnished accommodations, which often include microwaves, fridges and welcoming balconies with mountain views. High Country Inn's commitment to cleanliness is evident with common areas, rooms and facilities like the pool and hot tubs receiving high marks for their pristine condition.
The hotel's staff consistently receives accolades for their friendliness, helpfulness and efficiency. From the front desk to housekeeping, the team's warmth and dedication significantly enhance the guest experience, ensuring a welcoming atmosphere from check-in to check-out.
While there is some disappointment over the lack of an on-site breakfast, guests have found excellent dining options nearby, including the popular Italian restaurant, Ticino. The location's proximity to various eateries and shops compensates for this shortfall, offering a variety of culinary experiences within walking distance.
The pool area is a standout feature, providing a clean and relaxing environment with multiple hot tubs, a large indoor pool and a sauna. These amenities are especially appreciated by families and those looking to unwind after a day of activities.
Parking at High Country Inn is convenient and secure with the added benefit of being free. The underground parking is particularly valued, despite occasional comments on its crampiness. For ski enthusiasts, the hotel's accessibility to ski shuttles and storage facilities makes it a thoughtful choice.
Family-friendly accommodations are emphasized with spacious rooms and amenities that cater to the needs of families traveling with children. The hotel's location and comfortable settings make it a popular choice for repeat visits by families.
The beds at High Country Inn receive high praise for their comfort, contributing to restful stays for guests. Despite a few mentions of variability in firmness, the overall feedback on the bedding is positive, reflecting the quality of sleep guests experience.
High Country Inn is recognized as a solid three-star hotel that delivers excellent value for money. Its affordable rates, coupled with high-quality service and cleanliness, make it an appealing option for budget-conscious travelers. The hotel also stands out for its accessibility, featuring amenities that cater to guests with disabilities, ensuring a convenient and comfortable stay for all.
Overall, High Country Inn offers a reliable and pleasant stay with its combination of prime location, excellent service and well-maintained facilities, making it a recommended choice for visitors to Banff.
The Rundlestone Lodge in Banff is celebrated for its prime location on Banff Avenue within a comfortable walking distance to the town center, shopping and dining areas. Its strategic positioning at the entrance of Banff provides easy access to major attractions and nearby hiking trails while maintaining a serene, quiet environment. Guests especially value the complimentary transit passes and underground parking, finding them highly convenient for exploring Banff National Park.
The hotel offers spacious, clean and comfortable rooms, praised for their large size and welcoming, rustic ambiance. Many rooms include amenities such as coffee makers, refrigerators, fireplaces and kitchenettes. Despite some remarks about dated decor and occasional minor maintenance issues, the general feedback is highly positive regarding the room's spaciousness and comfort.
Cleanliness is a strong point at The Rundlestone Lodge with guests frequently noting the immaculate condition of the rooms and facilities, which include a well-maintained pool, spa and gym. The overall tidiness and attention to sanitation are particularly appreciated, contributing to a comfortable and hygienic stay.
The staff at The Rundlestone Lodge receive high commendations for their friendliness, helpfulness and exceptional hospitality. Staff members are often mentioned by name for their outstanding service and their ability to create a welcoming atmosphere is a significant highlight of the guest experience.
Although breakfast options are limited with no on-site restaurant available, the hotel compensates with satisfactory complimentary WiFi and well-received gym facilities. The gym, accessible 24/7, features equipment like spin bikes and complements the pool and hot tub, which are popular among families and guests seeking relaxation.
In terms of parking, The Rundlestone Lodge offers free, heated and underground parking, which is especially beneficial during winter. Though there are minor concerns regarding space for larger vehicles, the overall feedback is positive regarding the convenience and security of the parking facilities.
Families find The Rundlestone Lodge particularly accommodating with spacious rooms that can fit large items and family-friendly amenities such as a kids' pool and a play area. The hotel is also praised for its service catering to skiers, providing easy access to various ski resorts, shuttle services, ski storage and equipment rental.
The comfort of the beds is frequently highlighted with guests describing them as extremely comfortable and noting the clean bedding. These aspects, coupled with the hotel's amenities, contribute to a restful and enjoyable stay.
Overall, The Rundlestone Lodge offers great value for money as a budget-friendly three-star hotel, characterized by its excellent cleanliness, exceptional staff service and prime location, making it a strong choice for travelers whether they are exploring Banff, traveling with family or on a skiing vacation.
Tunnel Mountain Resort is widely celebrated for its exceptional location, providing a perfect balance of tranquility and accessibility. Nestled on Tunnel Mountain, the resort is conveniently close to downtown Banff, offering easy access to popular attractions via a complimentary shuttle bus. Guests praise the serene setting, beautiful natural scenery, peaceful ambiance and stunning mountain views from private balconies.
The resort’s rooms and cabins are lauded for being spacious, clean and well-equipped, often noted for their recent renovations, comfortable beds and cozy fireplaces. Family-friendly amenities and thoughtful layouts enhance the experience, making it an ideal choice for group stays. The spotless apartments and rooms are consistently maintained by a diligent housekeeping staff, further establishing a reputation for cleanliness and comfort.
The staff at Tunnel Mountain Resort stand out for their friendliness, helpfulness and professionalism, often going above and beyond to ensure a memorable stay. Guests frequently mention positive interactions with staff members and commend their attentive service. Special mentions of specific staff, such as Brogan, Clara and Bruce, highlight personalized and exceptional service.
The resort’s complimentary WiFi generally meets guests' needs with good coverage for light internet usage, despite occasional connectivity issues. Pool facilities receive mixed reviews; while some appreciate the heated outdoor pool, sauna and gym, others feel the amenities could benefit from updates and better maintenance. Parking options are ample and convenient, though some guests experienced tight spaces or construction-related inconveniences.
Highly praised for its comfortable beds, Tunnel Mountain Resort delivers a restful sleep experience, further bolstered by the peaceful setting and quality bedding. Guests appreciate the efficient service and value offered by the three-star establishment, noting it as an affordable option in Banff. The resort's heated pool is appreciated for its warmth and maintenance, though it’s smaller than some guests expected.
The pet-friendly accommodation is another standout feature with thoughtful amenities provided for dogs, making it an excellent choice for families traveling with pets. Overall, Tunnel Mountain Resort is a well-loved destination, providing a blend of comfort, convenience and exceptional service, ensuring guests enjoy a pleasant and memorable stay.
The Pocaterra Inn & Waterslide in Canmore receives high praise across several categories, making it a popular choice for both leisure and business travelers. The location of the hotel is a significant advantage, offering easy access to Banff National Park and downtown Canmore, while also providing a tranquil and picturesque setting with scenic mountain views. Guests appreciate the peaceful environment and proximity to amenities like restaurants, shops and transport options.
The complimentary breakfast is lauded for its quality, variety and convenience, featuring a generous selection of hot and cold items that cater to different tastes. The friendly and attentive breakfast staff further enhance the positive experience.
The rooms are frequently described as clean, spacious and comfortable with amenities like fireplaces, fridges and microwaves adding to the coziness. Scenic mountain views from the rooms are a notable highlight. Cleanliness throughout the hotel is consistently praised with well-maintained facilities and spotless rooms contributing to a pleasant stay.
The staff at Pocaterra Inn & Waterslide are highly regarded for their friendliness, professionalism and helpfulness. Exceptional customer service, quick check-ins and local recommendations from the staff significantly elevate the guest experience.
Families find the hotel particularly appealing due to the family-friendly amenities, such as the pool and waterslide, which are major hits with children. Free hot cocoa and cookies, pet-friendly policies and a welcoming atmosphere make it an excellent choice for family vacations. The comfortable beds and bedding also contribute to a restful stay with many guests praising the cleanliness and comfort.
The hotel is recognized as offering good value for money, often surpassing expectations for a three-star establishment. Business travelers also find the hotel suitable due to its convenient amenities and efficient meeting arrangements.
Despite some issues with the WiFi connectivity and occasional maintenance needs in the gym and pool areas, the overall sentiment remains positive. The hotel ensures a clean, comfortable and enjoyable stay, making Pocaterra Inn & Waterslide a highly recommended destination in Canmore.
Paradise Resort Club and Spa in Canmore is highly praised for its exceptional location, offering guests easy access to the town's charming amenities and breathtaking mountain views. The resort provides excellent connectivity to local attractions such as the Banff Hot Springs and ski hills, making it an ideal spot for adventure seekers and those longing for relaxation. Guests appreciate the combination of hotel facilities and condo-style accommodations, complete with pool and hot tub access, which allow for a flexible and comfortable stay.
The rooms at the resort are noted for their spaciousness and cleanliness, with multiple bedrooms and bathrooms that cater particularly well to families and groups. Guests find the accommodations to be well-equipped with modern kitchens, laundry facilities, and cozy features such as fireplaces, adding to the home-like environment. While some mention the need for minor updates, the overall value for the price remains excellent.
Cleanliness is a standout feature, with both the rooms and common areas being well-maintained. Guests frequently commend the friendly and helpful staff, whose professionalism enhances the welcoming atmosphere. The pool area, especially with its waterslide, is a favorite among families, providing fun and relaxation.
Parking is made easy with an underground garage offering assigned spaces, and the property benefits from its strategic location near various trails and restaurants. The combination of family-friendly amenities, comfortable beds, and a committed staff makes Paradise Resort Club and Spa a notable choice for families looking for a memorable getaway. Overall, it offers a balance of comfort, convenience, and enjoyment for a wide range of travelers.
Sunset Resorts Canmore and Spa is a highly praised destination, combining an excellent location with top-notch accommodations. Situated in the heart of Canmore, the resort provides easy access to local shops, restaurants, and major attractions like Lake Louise and Banff National Park. Guests regularly commend the beautiful mountain views visible from the property, enhancing the tranquil vibe of their stay.
The resort offers spacious and well-maintained suites, ideal for families and large groups. These accommodations come fully equipped with kitchens, laundry facilities, cozy fireplaces, and even Jacuzzi tubs, making long-term stays comfortable and convenient. The cleanliness of both the rooms and communal areas, such as pools and spa, is consistently noted, providing guests with a hygienic and pleasant environment. Although there are minor concerns regarding older linens and housekeeping oversights, the overall feedback remains positive.
Staff at the resort are frequently highlighted for their friendliness and attentiveness, contributing to an enjoyable experience. Notable mentions go to front desk staff for their warm service and keen attentiveness to guest needs, which significantly enhances the overall hospitality.
For families, the resort is particularly inviting, offering a variety of amenities catered to all ages—including a swimming pool with a waterslide and a game room. These features contribute to a satisfying experience for both children and adults, establishing the resort as a preferred choice for family vacations.
While Sunset Resorts Canmore and Spa holds a strong reputation, the Wi-Fi connection is a noted drawback, with many guests reporting it as slow and unreliable. The spa facilities also receive mixed reviews; despite positive reactions to the sauna and pool, issues with availability and accessibility occasionally disappoint.
Parking facilities are generally appreciated for their secure, heated underground spaces, despite the garage being slightly dark and dusty. This parking convenience is especially welcome in colder weather.
In summary, Sunset Resorts Canmore and Spa delivers a predominantly positive experience marked by comfort, cleanliness, and amenities that cater well to families and groups, making it a popular choice for those visiting the Canmore area.
The Malcolm Hotel in the heart of Canmore, nestled amid the stunning Rockies, receives high praise for its optimal location, comfortable accommodations and excellent service. Visitors are consistently impressed by the hotel's proximity to the town center and its selection of shops, restaurants and scenic walking paths. The breathtaking mountain views visible from the hotel's pool and hot tubs enhance the overall experience.
Guests frequently commend the hotel's clean, spacious rooms and stylish design, along with the quality amenities such as the well-maintained pool and hot tubs. The rooms are described as modern, extremely clean and comfortable with many offering picturesque vistas. The hotel also benefits from attentive and friendly staff, who contribute significantly to the pleasant stays with their dedicated service.
Breakfast at The Malcolm Hotel stands out with many guests rating it as fantastic and delicious, featuring notable dishes like avocado French toast. Similarly, the dining experience overall is well-received with particular praise for the Sterling restaurant and bar meals, though a few guests mention concerns over pricing and allergy accommodations.
Cleanliness is another strong point with the hotel often described as immaculate. Some minor issues, such as occasional noise and isolated cleanliness concerns, were promptly addressed by the responsive staff.
The hotel's staff receive considerable accolades for their friendliness, helpfulness and professionalism, enhancing the warm and welcoming atmosphere. The pool area, although sometimes busy, is lauded for its incredible views and ambiance, making it a highlight for many guests.
Parking options are favorable with secure free outdoor and underground facilities available. Though the underground parkade can be tight for larger vehicles, it remains a valued feature.
Finally, the hotel's beds are frequently highlighted for their exceptional comfort, contributing to restful sleep for most guests, despite a few comments about specific pillow and mattress issues.
In summary, The Malcolm Hotel offers an impeccable blend of location, comfort and service, making it an excellent choice for those exploring Canmore while enjoying top-notch hospitality and stunning mountain vistas.