The Malcolm Hotel

Canmore 51.08686200, -115.35270600 , 321 Spring Creek Drive (Show on Map)
8.9
Excellent


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Summary of reviewsThe Malcolm Hotel in the heart of Canmore, nestled amid the stunning Rockies, receives high praise for its optimal location, comfortable accommodations and excellent service. Visitors are consistently impressed by the hotel's proximity to the town center and its selection of shops, restaurants and scenic walking paths. The breathtaking mountain views visible from the hotel's pool and hot tubs enhance the overall experience.

Guests frequently commend the hotel's clean, spacious rooms and stylish design, along with the quality amenities such as the well-maintained pool and hot tubs. The rooms are described as modern, extremely clean and comfortable with many offering picturesque vistas. The hotel also benefits from attentive and friendly staff, who contribute significantly to the pleasant stays with their dedicated service.

Breakfast at The Malcolm Hotel stands out with many guests rating it as fantastic and delicious, featuring notable dishes like avocado French toast. Similarly, the dining experience overall is well-received with particular praise for the Sterling restaurant and bar meals, though a few guests mention concerns over pricing and allergy accommodations.

Cleanliness is another strong point with the hotel often described as immaculate. Some minor issues, such as occasional noise and isolated cleanliness concerns, were promptly addressed by the responsive staff.

The hotel's staff receive considerable accolades for their friendliness, helpfulness and professionalism, enhancing the warm and welcoming atmosphere. The pool area, although sometimes busy, is lauded for its incredible views and ambiance, making it a highlight for many guests.

Parking options are favorable with secure free outdoor and underground facilities available. Though the underground parkade can be tight for larger vehicles, it remains a valued feature.

Finally, the hotel's beds are frequently highlighted for their exceptional comfort, contributing to restful sleep for most guests, despite a few comments about specific pillow and mattress issues.

In summary, The Malcolm Hotel offers an impeccable blend of location, comfort and service, making it an excellent choice for those exploring Canmore while enjoying top-notch hospitality and stunning mountain vistas.
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Categories
Luxury Hotel
This hotel is known as Canmore's "Crown Jewel" and offers a luxurious experience with a unique rooftop heated outdoor pool and two hot tubs providing panoramic mountain views. It features the upscale Stirling Dining Room and Lounge with a 'Kings Table Menu', and well-appointed rooms with luxury amenities like walk-in rain showers and private balconies.

Hotel near Golf Courses
A prominent and well-regarded hotel in Canmore, The Malcolm Hotel serves as an excellent base for golfers looking to play Canmore's courses like Stewart Creek and Silvertip, offering quality amenities after a day on the links.

Hotel near Ski Resorts
This hotel offers luxurious rooms, on-site dining, and a spa. It's a short drive from the slopes and provides a comfortable and elegant base for exploring the surrounding ski areas. Offers concierge services and ski storage.

Hotel Taking Steps Towards Sustainability
Located in Canmore, a region renowned for its natural beauty, this hotel is designed with environmental considerations in mind. It emphasizes practices that minimize its ecological impact, aligning with the area's strong focus on responsible tourism and the preservation of its pristine mountain environment.

Dog Friendly Hotel
This 4-star hotel offers luxury retreat surrounded by stunning views of the Albertan Rockies. Pet-friendly rooms include an adorable pet bed, water and food bowls, disposable bags, treats, and an in-room refrigerator for pet food storage. Concierge services are available 24/7 to arrange pet sitting and walking with trusted local providers.

Romantic Hotel
Located in Canmore, The Malcolm Hotel offers luxurious accommodations with stunning mountain views. Its elegant design and excellent amenities make it a perfect romantic retreat.

Hotel with Swimming Pool
The Malcolm Hotel is known for its luxurious amenities, including an elegant outdoor pool. The rooftop heated outdoor pool offers panoramic mountain views of the Three Sisters and Mount Lawrence Grassi.

  Heated Pool    Outdoor Pool  


Hotel with Free Wi-Fi
The Malcolm Hotel is a full-service hotel with free Wi-Fi, providing modern accommodations and amenities suitable for both leisure and business travelers. Its high-speed internet ensures seamless connectivity for all guests.

Business Hotel
As Canmore's premier luxury hotel, The Malcolm offers an impressive and inspiring destination for business meetings, conferences, retreats, and special events in the Alberta Rockies. It features six modern and sophisticated meeting rooms including the Edinburgh Ballroom with mountain views.

Hotel with Parking
Offering parking in Canmore, this hotel is convenient for guests exploring the town and nearby attractions. Parking on-site simplifies travel to local destinations.

Accessible Hotel
The Malcolm Hotel offers accessible king rooms with features like accessible railings and lowered fixtures in the bathroom, including a roll-in rain shower. The hotel has elevators and public areas are wheelchair accessible. There are also wide handicapped parking stalls available in the underground parking.

Hotel with Gym
The Malcolm Hotel provides a full-service gym with treadmills, ellipticals, and a weight circuit. The fitness center is open 24 hours, allowing guests to work out at their convenience.

4-Star Hotel
The Malcolm Hotel provides luxurious accommodations with a blend of modern amenities and Scottish-inspired design. It features spacious rooms, on-site dining, a spa, and stunning mountain views, making it a top choice for discerning travelers.

Hotel with Outdoor Pool
The Malcolm Hotel is highlighted for having Canmore's only rooftop heated outdoor pool and hot tubs, offering unparalleled views of the Three Sisters Mountain range and Mount Lawrence Grassi. The pool and hot tubs are open year-round from 8 am to 10 pm daily, with a weather alert closure if the temperature drops below -24C.

Hotel with Heated Pool
This hotel features Canmore's exclusive rooftop heated outdoor pool, complemented by two hot tubs. Guests can enjoy unparalleled panoramic views of the Three Sisters Mountain range and Mount Lawrence Grassi while swimming or relaxing.

Hotel for Honeymoon

Family Friendly Hotel

Room Types
Standard Queen Room with Two Queen Beds Providing free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned quadruple room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a tea and coffee maker as well as river views. The unit offers 2 beds. Pets are not allowed in this room type.

Standard King Room This double room offers a rooftop pool. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a tea and coffee maker as well as river views. The unit offers 1 bed. Pets are not allowed in this room type.

Premium Queen Room with Two Queen Beds This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with river views. The unit has 2 beds. Pets are not allowed in this room type.

Premium Queen Room with Two Queen Beds and Mountain View This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with pool views. The unit has 2 beds. Pets are not allowed in this room type.

Premium King Room with Mountain View Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a tea and coffee maker as well as pool views. The unit offers 1 bed. Pets are not allowed in this room type.

Premium King Room Th Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a tea and coffee maker as well as river views. The unit has 1 bed. Pets are not allowed in this room type.

Guest Reviews
8.9
Excellent
Location
The Malcolm Hotel boasts a fantastic location in the heart of Canmore, offering stunning mountain views and a picturesque setting that makes it an ideal spot for visitors. Its proximity to the town center, just a brief and easy walk away, provides guests with convenient access to Main Street and a variety of shops, restaurants and walking paths. The surroundings are equally beautiful, enhancing the overall experience with breathtaking scenery visible from the hotel’s pool and hot tubs.

Guests consistently praised the hotel's clean and spacious rooms, excellent facilities and stylish architectural design. The attentive and friendly staff were also frequently highlighted, contributing to a seamless and enjoyable stay. The Malcolm Hotel’s amenities, including its well-maintained pool and inviting hot tubs, were particularly appreciated with many noting the incredible views that could be enjoyed while relaxing.

In summary, the Malcolm Hotel provides an impeccable blend of location, comfort and service, making it an excellent choice for those looking to explore Canmore while enjoying top-notch hospitality and unparalleled mountain vistas.

Breakfast
Nestled in the heart of Stirling, The Malcolm Hotel receives frequent praise for its breakfast offerings. Many guests commend the presentation and taste, describing it as fantastic, delicious and amazing. Some even rank it as the best breakfast they've had, highlighting dishes like the avocado French toast and a memorable Saturday brunch.

While the majority of the reviews are positive, a few guests mention that the breakfast can be quite expensive. There are suggestions that breakfast should be included in the room rate to allow guests a broader sampling of the menu. Despite some comments about understaffing, the staff hardwork receives appreciation.

Overall, the breakfast and the dining experience at The Malcolm Hotel leave a favorable impression, making it a noteworthy option for visitors looking to start their day with a culinary delight.

Dinner
Guests generally praise the dining experience at The Malcolm Hotel, highlighting the excellent and outstanding quality of the food and drinks. Many found the restaurants to be wonderful with amazing meals, particularly noting the delicious offerings at The Sterling restaurant and standout bar meals. However, some guests also pointed out that the restaurant is not accommodating for those with nut allergies and occasionally found the food to be overpriced. A few reviews mentioned specific disappointments, such as a premade, mushy steak and overpriced nachos lacking in quality. Despite these issues, the overall sentiment towards the food remains largely positive with frequent commendations on the excellence of both the cuisine and the service.

Rooms
The Malcolm Hotel is highly praised for its clean, comfortable and modern rooms, many of which offer breathtaking views of the mountains and the hotel's pool. Guests loved the spaciousness and coziness of the accommodations with particular appreciation for the extremely comfortable beds and immaculate cleanliness. The hotel's location is outstanding, making it an ideal base for exploring both the Rockies and Kananaskis. On-site amenities such as the restaurant and coffee shop add to the convenience and enjoyment of the stay. Despite a few minor concerns, such as occasional issues with room size and cleaning services, the overall impression is one of a beautiful, well-maintained property that offers a serene and comfortable retreat in a fantastic location.

Beds
The beds at The Malcolm Hotel are widely praised for their exceptional comfort with many guests noting the mattresses as particularly comfortable. Several reviews highlight the coziness and quality of the bed linens, contributing to a very pleasant sleeping experience. Guests often emphasize that the beds are some of the best they've slept on in years. However, there are a few mentions of specific issues, such as pillows being overly puffy or worn out and the occasional dip in the mattress. Despite these minor concerns, the overall consensus is that the beds are very nice and conducive to a restful night's sleep.

Cleanliness
The Malcolm Hotel stands out for its exceptional cleanliness with multiple guests praising the immaculate condition of the rooms and common areas. Many found their accommodations extremely clean and spotlessly maintained, contributing to a comfortable and pleasant stay. The bathrooms also received high marks for cleanliness and ease of use.

Despite some isolated incidents—such as stained sheets that appeared clean, but had visible marks and a couple of comments about unclean pool areas—the hotel staff promptly addressed maintenance issues, like fixing the bathroom exhaust fan, which speaks to their responsive service. The hotel's property and rooms were often described as clean and complemented by excellent amenities, perfect for families, including features like a Nespresso machine and refrigerator. Guests also lauded the superb views of the mountains and pool, enhancing their overall experience.

While there were a few critiques regarding noise levels and unmet expectations for a luxury hotel, the general consensus underscores a beautiful, clean property with friendly service and stunning scenery.

Staff
The Malcolm Hotel consistently receives high praise for its dedicated and friendly staff. Guests frequently commend the team for being amazing, helpful and quick to provide service. The reception staff are highlighted for their welcoming and accommodating nature with many visitors expressing their appreciation for the efficient and pleasant service across the board. Specific staff members and teams, such as Debbie and her team, are particularly noted for their outstanding professionalism and hospitality.

Despite a few criticisms of curt and unfriendly interactions at the front desk, the majority of reviews reflect positive experiences with hotel staff. The general consensus is that the staff go above and beyond expectations, contributing significantly to the great atmosphere of the hotel. This high level of service ensures that guests feel valued and well-cared for during their stay.

Pool
Nestled among breathtaking mountain views, The Malcolm Hotel boasts an outdoor pool and hot tub that consistently impresses guests. Many visitors rave about the stunning scenery visible from the poolside, describing it as an amazing, lovely bonus during their stay. The outdoor pool is heated and delightfully warm, offering a pleasant swimming experience even during cooler days.

While the pool and hot tub area are highly praised for their incredible views and overall ambiance, some guests feel the facilities appear smaller than anticipated. Additionally, the pool can get quite noisy and busy, often filled with children enjoying themselves. Cleanliness seems to be a concern for a few, suggesting that the pool and hot tubs could benefit from more frequent cleaning.

Despite these minor drawbacks, the overwhelmingly positive feedback highlights the outdoor pool as a standout feature complemented by excellent dining options and a fabulous restaurant on site. The combination of awesome poolside views, a pleasantly heated swimming environment and the incredible mountain backdrop makes The Malcolm Hotel a beautiful place to stay.

Parking
The Malcolm Hotel offers a secure and convenient parking experience with both free outdoor and underground options available to guests. Many reviewers appreciated the addition of secure underground parking, noting it as a significant benefit and a pleasant touch compared to paid parking options in nearby areas such as Banff. The indoor parking facility scored points for its convenience, ensuring that guests had easy access to their vehicles in a protected environment. However, some guests mentioned that the underground parkade could be quite tight, particularly for larger vehicles, making it somewhat challenging to navigate. Despite this, the overall sentiment towards the parking facilities remains positive, especially when combined with the hotel's great location.


Yes, The Malcolm Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at The Malcolm Hotel.

Yes, The Malcolm Hotel welcomes dogs.

Yes, parking facilities are available at The Malcolm Hotel.

Yes, The Malcolm Hotel has a gym.

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