Torgay Hotel
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Summary of reviewsTorgay Hotel impresses guests with its convenient location, ample dining options and exceptional service, making it a favorable choice for travelers. Located within easy reach of shopping centers, cafes and public transport, the hotel offers practical access to various amenities despite its residential setting. Guests appreciate the convenience of reaching the city center in 10-15 minutes by car or via nearby bus stops, enhancing the hotel’s appeal, particularly for business travelers.
The hotel's breakfast has garnered positive reviews for its quality and variety, featuring delicious and filling options such as porridge, omelettes, fresh vegetables and pastries. The convenience of ordering meals to rooms from the bar adds to the overall satisfaction, despite occasional requests for more variety. Dinner is equally delightful with the Kanistra grill-bar and Container restaurant receiving praise for their tasty dishes and appealing atmosphere, alongside the convenience of room service.
Rooms at Torgay Hotel offer a blend of comfort and practicality. Guests commend the consistent cleanliness, spaciousness and functional amenities like toiletries, slippers, a kettle and a refrigerator. Warmth during colder months and reliable Wi-Fi enhance the comfort of the stay, especially for business travelers. Though some maintenance issues like stained carpets and aged furniture were noted, the overall ambiance remains inviting.
Cleanliness is a standout feature with thoroughly cleaned rooms, bed linens and public spaces. Daily housekeeping ensures cozy and warm accommodations, although some guests pointed out occasional lapses in carpet and upholstery cleanliness.
The exceptional friendliness and professionalism of the staff significantly contribute to guest satisfaction. The team's readiness to assist, prompt responses and courteous demeanor create a welcoming atmosphere. Additional services, such as early check-in and extra utensils, are efficiently handled, underscoring the staff's dedication to excellent customer service.
Torgay Hotel also excels in providing a reliable Wi-Fi connection, suitable for online work and video calls, further enhancing the guest experience. Coupled with comfortable beds and well-maintained rooms, the hotel ensures restful accommodation, making it a dependable choice for both short and extended stays.
Categories
The hotel's breakfast has garnered positive reviews for its quality and variety, featuring delicious and filling options such as porridge, omelettes, fresh vegetables and pastries. The convenience of ordering meals to rooms from the bar adds to the overall satisfaction, despite occasional requests for more variety. Dinner is equally delightful with the Kanistra grill-bar and Container restaurant receiving praise for their tasty dishes and appealing atmosphere, alongside the convenience of room service.
Rooms at Torgay Hotel offer a blend of comfort and practicality. Guests commend the consistent cleanliness, spaciousness and functional amenities like toiletries, slippers, a kettle and a refrigerator. Warmth during colder months and reliable Wi-Fi enhance the comfort of the stay, especially for business travelers. Though some maintenance issues like stained carpets and aged furniture were noted, the overall ambiance remains inviting.
Cleanliness is a standout feature with thoroughly cleaned rooms, bed linens and public spaces. Daily housekeeping ensures cozy and warm accommodations, although some guests pointed out occasional lapses in carpet and upholstery cleanliness.
The exceptional friendliness and professionalism of the staff significantly contribute to guest satisfaction. The team's readiness to assist, prompt responses and courteous demeanor create a welcoming atmosphere. Additional services, such as early check-in and extra utensils, are efficiently handled, underscoring the staff's dedication to excellent customer service.
Torgay Hotel also excels in providing a reliable Wi-Fi connection, suitable for online work and video calls, further enhancing the guest experience. Coupled with comfortable beds and well-maintained rooms, the hotel ensures restful accommodation, making it a dependable choice for both short and extended stays.
Cheap Hotel
Located in Astana, Torgay Hotel provides affordable accommodations. It offers basic amenities suitable for travelers seeking budget-friendly options, focusing on a comfortable and convenient stay.
3-Star Hotel
This hotel in Astana offers essential amenities and a convenient location, providing good value for budget-conscious travelers.
Hotel for Honeymoon
Family Friendly Hotel
Guest Reviews
Torgay Hotel enjoys a conveniently situated location, providing guests with easy access to various amenities and transport options. Though the area is residential and distant from the city center, it remains practical for those who need regular access to buses and taxis. The hotel is surrounded by several shopping centers, including Eurasia 1, 2 and 3 and the Ayan shopping center is only 400 meters away. There are also numerous shops, cafes and a McDonald's within close proximity. On weekends, guests can visit a nearby fair offering fresh vegetables, fruits and homemade meat products.
For those needing to reach the heart of the city, it takes around 10-15 minutes by car or a short walk to nearby bus stops. Despite its location on a busy highway, the surrounding area offers a quiet neighborhood feel. Guests have highlighted the advantage of the hotel's location in terms of access to essential services like pharmacies and places to eat at any time. Additionally, the convenience of its location extends to visitors on business trips.
While noise from the busy street can be a minor drawback, the overall location benefits, combined with its affordability and ease of access, make it a favorable choice for many travelers.
At Torgay Hotel, the breakfast experience receives mostly positive feedback with guests consistently praising its quality and variety. Many describe the breakfasts as delicious, hearty and filling, catering to a range of tastes. Guests appreciate the good coffee and find the meals reasonably priced. Simple but tasty offerings such as porridge, omelette, fresh vegetables, pastries, muffins and pancakes are frequently mentioned.
While some note that the breakfast could be improved with more variety and freshness, the overall sentiment remains favorable. The convenience of ordering large and tasty meals from the bar directly to the room adds to the appeal. Despite a few critiques about the occasional lack of options and the need to request certain items, most guests are satisfied with the breakfast, deeming it good, though not always excellent. The attentive consideration of individual breakfast preferences and the hearty portions enhance the overall positive dining experience at Torgay Hotel.
Torgay Hotel provides a notable dining experience for its guests, featuring a variety of convenient dining options. The Kanistra grill-bar, located downstairs, is a popular choice among guests for its delicious grilled food and overall pleasant atmosphere. Hotel guests also enjoy a 15% discount on food at Kanistra, making it an even more appealing option. The restaurant, known as Container, is well-regarded among locals for its nice dishes and solid reputation.
For those who prefer the comfort of their rooms, meals can be ordered directly from the bar downstairs. These room service meals are consistently described as large, tasty and reasonably priced, adding to the overall value for money at the hotel. The basement also hosts a good cafe, which offers similar discounts for hotel residents, enhancing the dining experience even further.
However, there was a report of a mishap with the discount application at the restaurant, indicating that guests should present their discount at the entrance to avoid issues. Despite this, the convenience of ordering food to the room and the quality of meals remain standout features, making dining at Torgay Hotel a satisfying experience.
Torgay Hotel offers rooms that provide a mix of comfort and practical amenities, well-suited for travelers seeking a cozy stay. With consistently noted cleanliness, the beds and linens meet expectations for hygiene and guests appreciate the daily arrangement of essentials. The rooms, often described as spacious, come equipped with a range of necessary items such as toiletries, slippers, a kettle and a refrigerator, catering well to basic traveler needs. The temperature management within the rooms has garnered positive attention for keeping guests warm, even during colder months.
Despite some feedback indicating the need for updates, particularly concerning stained carpets and aged furniture, the overall atmosphere remains inviting for many. Guests highlighted the peace and tranquility throughout the hotel, enabled by comfortable and quiet rooms. The functional Wi-Fi and work-friendly environment make it a practical choice for business travelers as well.
However, some details diminish the overall impression, such as occasional difficulties with room doors and bathroom fixtures. Issues with the water temperature and certain maintenance concerns, like broken furniture in specific rooms, point to areas requiring improvement. Nonetheless, the hotel's convenient location and swift problem resolution contribute positively to the guest experience.
In summary, Torgay Hotel stands out for its clean, warm and well-equipped rooms, although slight wear and occasional maintenance issues suggest room for enhancement. The balance of comfort, essential amenities and a tranquil atmosphere reflects a commendable price-quality ratio, making it a solid option for both short and extended stays.
Torgay Hotel offers a satisfying sleep experience with guests frequently highlighting the comfort of the beds. The mattresses are noted for being moderately soft and free from sagging, contributing to a good night’s sleep. Cleanliness is also a strong point with bed linen, towels and other amenities consistently clean and well-prepared. Additionally, the rooms maintain a warm atmosphere during winter, enhancing overall comfort. Despite a minor issue with a torn sheet, the general consensus on the beds is overwhelmingly positive, making Torgay Hotel a dependable choice for restful accommodation.
Torgay Hotel presents a generally positive picture when it comes to cleanliness, frequently noted for its clean and tidy rooms. Guests often highlight the clean bed linen, consistently laundered towels and the provision of bathrobes and other essentials. The hotel is lauded for its daily housekeeping service from noon to 3 PM, ensuring that rooms remain clean, cozy and warm, especially during winter.
Many reviews praise the overall cleanliness, mentioning specifics like clean carpets, upholstery and bathrooms. The public spaces in the hotel also seem to be regularly maintained. Guests find the accommodations—spacious, neat and inexpensive—well worth their price.
However, there are occasional mentions of areas needing improvement. Some guests noted instances where carpets, upholstery and bathrooms could be cleaner. There were a few comments on dustiness and isolated cases of inadequate cleaning.
In sum, while Torgay Hotel boasts a high standard of cleanliness that aligns well with its affordability, there are a few areas where the hotel could improve to ensure a consistently spotless experience.
In the guest reviews of Torgay Hotel, the staff consistently stands out for their exceptional friendliness and politeness. Frequent commendations highlight the team's readiness to help with everything, creating a welcoming and warm atmosphere for guests. Staff members are praised for their prompt responses to inquiries and their professional, attentive manner. Daily cleaning routines ensure clean rooms with fresh linens and towels, enhancing the guest experience. The team's responsiveness and understanding exemplify their commitment to excellent customer service. The overall relationship between the guests and the staff is characterized by a courteous and cooperative attitude. Even when additional services are requested, such as early check-in or extra utensils, the staff is quick to assist, underscoring their dedication to guest satisfaction.
Torgay Hotel offers a commendable Wi-Fi experience with several guests highlighting its consistent and stable connection. Many found the internet speed to be impressively fast, making it suitable for activities such as online work and video calls. The Wi-Fi is described as reliable and convenient, contributing positively to the overall stay. Although one guest mentioned the speed being somewhat slow, the coverage throughout the hotel was adequate. Overall, the hotel's internet service satisfactorily meets the needs of its guests, ensuring a good and efficient online experience.
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Location
For those needing to reach the heart of the city, it takes around 10-15 minutes by car or a short walk to nearby bus stops. Despite its location on a busy highway, the surrounding area offers a quiet neighborhood feel. Guests have highlighted the advantage of the hotel's location in terms of access to essential services like pharmacies and places to eat at any time. Additionally, the convenience of its location extends to visitors on business trips.
While noise from the busy street can be a minor drawback, the overall location benefits, combined with its affordability and ease of access, make it a favorable choice for many travelers.
Breakfast
While some note that the breakfast could be improved with more variety and freshness, the overall sentiment remains favorable. The convenience of ordering large and tasty meals from the bar directly to the room adds to the appeal. Despite a few critiques about the occasional lack of options and the need to request certain items, most guests are satisfied with the breakfast, deeming it good, though not always excellent. The attentive consideration of individual breakfast preferences and the hearty portions enhance the overall positive dining experience at Torgay Hotel.
Dinner
For those who prefer the comfort of their rooms, meals can be ordered directly from the bar downstairs. These room service meals are consistently described as large, tasty and reasonably priced, adding to the overall value for money at the hotel. The basement also hosts a good cafe, which offers similar discounts for hotel residents, enhancing the dining experience even further.
However, there was a report of a mishap with the discount application at the restaurant, indicating that guests should present their discount at the entrance to avoid issues. Despite this, the convenience of ordering food to the room and the quality of meals remain standout features, making dining at Torgay Hotel a satisfying experience.
Rooms
Despite some feedback indicating the need for updates, particularly concerning stained carpets and aged furniture, the overall atmosphere remains inviting for many. Guests highlighted the peace and tranquility throughout the hotel, enabled by comfortable and quiet rooms. The functional Wi-Fi and work-friendly environment make it a practical choice for business travelers as well.
However, some details diminish the overall impression, such as occasional difficulties with room doors and bathroom fixtures. Issues with the water temperature and certain maintenance concerns, like broken furniture in specific rooms, point to areas requiring improvement. Nonetheless, the hotel's convenient location and swift problem resolution contribute positively to the guest experience.
In summary, Torgay Hotel stands out for its clean, warm and well-equipped rooms, although slight wear and occasional maintenance issues suggest room for enhancement. The balance of comfort, essential amenities and a tranquil atmosphere reflects a commendable price-quality ratio, making it a solid option for both short and extended stays.
Beds
Cleanliness
Many reviews praise the overall cleanliness, mentioning specifics like clean carpets, upholstery and bathrooms. The public spaces in the hotel also seem to be regularly maintained. Guests find the accommodations—spacious, neat and inexpensive—well worth their price.
However, there are occasional mentions of areas needing improvement. Some guests noted instances where carpets, upholstery and bathrooms could be cleaner. There were a few comments on dustiness and isolated cases of inadequate cleaning.
In sum, while Torgay Hotel boasts a high standard of cleanliness that aligns well with its affordability, there are a few areas where the hotel could improve to ensure a consistently spotless experience.
Staff
Wi-Fi
No, Torgay Hotel doesn't have any pool.
No, a spa isn't available at Torgay Hotel.
No, Torgay Hotel doesn't allow dogs.
No, parking facilities aren't available at Torgay Hotel.
No, Torgay Hotel doesn't have a gym.
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