Lion Hotel
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Summary of reviewsLion Hotel provides a generally positive experience across several key aspects, making it suitable for specific types of travelers, particularly business travelers and those relying on train travel. Its location near the old train station, bus stops, shops and cafes, adds to its appeal. The hotel is praised for its clean, cozy rooms and helpful staff with modern amenities such as smart TVs and well-heated environments contributing to guest comfort. Business travelers appreciate the convenient routes and infrastructure, despite the hotel not being centrally located for major city attractions.
The breakfast service receives mixed reviews with some guests finding it delicious and satisfying, while others criticize the lack of variety and occasional issues with service speed and meal size. Dinner experiences are similarly mixed; the on-site Pakistani restaurant is praised for its food quality and pleasant prices, but issues like high costs, inconsistent operation and noise disturbances detract from the experience.
Guestrooms are highlighted for their spaciousness and cleanliness, featuring comfortable beds, modern showers and a pleasant atmosphere. Occasional issues with sound insulation, broken furniture and minor maintenance lapses were noted but generally did not overshadow the overall positive impression. The hotel's efforts in maintaining cleanliness are evident, though some guests reported inconsistencies in routine cleaning and room upkeep.
Staff friendliness and professionalism are frequently praised with employees described as polite, helpful and responsive. However, there were occasional mentions of miscommunication and language barriers. The WiFi service is another area with mixed feedback, as some guests reported stable connections while others encountered issues with signal strength and reliability.
Families find the hotel accommodating to their needs with spacious rooms, friendly staff and satisfactory dining options, although some experienced issues with noise and room conditions. Nightlife at the hotel may not suit those seeking tranquility due to noise from a nearby sauna and nightclub setting, which can disrupt sleep. Lastly, the hotel is appreciated for its affordability and meeting the expectations for a three-star establishment, offering a good balance of price and quality for budget-conscious travelers.
In summary, Lion Hotel is highly regarded for its convenient location, clean and comfortable rooms and friendly staff, making it a strong option for business travelers and guests prioritizing proximity to the train station. Improvements in breakfast variety, noise management and WiFi reliability could further enhance the overall guest experience.
Categories
The breakfast service receives mixed reviews with some guests finding it delicious and satisfying, while others criticize the lack of variety and occasional issues with service speed and meal size. Dinner experiences are similarly mixed; the on-site Pakistani restaurant is praised for its food quality and pleasant prices, but issues like high costs, inconsistent operation and noise disturbances detract from the experience.
Guestrooms are highlighted for their spaciousness and cleanliness, featuring comfortable beds, modern showers and a pleasant atmosphere. Occasional issues with sound insulation, broken furniture and minor maintenance lapses were noted but generally did not overshadow the overall positive impression. The hotel's efforts in maintaining cleanliness are evident, though some guests reported inconsistencies in routine cleaning and room upkeep.
Staff friendliness and professionalism are frequently praised with employees described as polite, helpful and responsive. However, there were occasional mentions of miscommunication and language barriers. The WiFi service is another area with mixed feedback, as some guests reported stable connections while others encountered issues with signal strength and reliability.
Families find the hotel accommodating to their needs with spacious rooms, friendly staff and satisfactory dining options, although some experienced issues with noise and room conditions. Nightlife at the hotel may not suit those seeking tranquility due to noise from a nearby sauna and nightclub setting, which can disrupt sleep. Lastly, the hotel is appreciated for its affordability and meeting the expectations for a three-star establishment, offering a good balance of price and quality for budget-conscious travelers.
In summary, Lion Hotel is highly regarded for its convenient location, clean and comfortable rooms and friendly staff, making it a strong option for business travelers and guests prioritizing proximity to the train station. Improvements in breakfast variety, noise management and WiFi reliability could further enhance the overall guest experience.
Dog Friendly Hotel
Lion Hotel is a pet-friendly option in Astana. It offers amenities such as a sauna and massage services, providing a relaxing environment for guests traveling with animals.
Cheap Hotel
Lion Hotel, located on Moskovskaya Street 37/2, likely provides basic amenities at a competitive price, making it a viable option for budget-conscious guests.
3-Star Hotel
Lion Hotel offers basic accommodations for budget travelers. It provides essential services and a straightforward lodging experience.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Guest Reviews
Lion Hotel offers a mix of positives and drawbacks when it comes to its location. It is notably close to the old train station, which makes it easily accessible for travelers arriving by train. Many guests appreciated the convenient routes and proximity to bus stops, shops, cozy cafes and grocery stores with tasty food. The location also affords easy access to taxis and apps like Yandex can help passengers pay conveniently by cash or card. Business travelers find it particularly suitable due to its accessibility and amenities.
Despite being near the historical center and featuring a quiet and peaceful neighborhood, the hotel is somewhat far from the airport and the main city center attractions of Astana. Guests with specific travel needs have found it convenient, especially when proximity to the train station was a priority.
The area around the hotel is well-developed in terms of infrastructure, offering a comfortable stay with clean, cozy rooms and helpful staff. However, the location being far from the significant tourist spots is a recurrent theme among the reviews. The location advantageously combines convenience for short business trips or train-based travel plans with basic, well-maintained facilities, enhancing the overall experience for specific types of guests.
The breakfast experience at the Lion Hotel seems to garner mixed reviews from its guests. On the positive side, some guests have described the breakfast as "stunning," "delicious," "tasty and filling," and overall "excellent." These positive comments highlight instances where the breakfast appears to meet guests' expectations, offering hearty meals that are enjoyable and satisfying.
However, there are numerous critiques indicating areas for improvement. A common theme among reviewers is the lack of variety with many noting that the breakfast is monotonous and repetitive, typically comprising scrambled eggs or an omelette with a sausage. Multiple guests have mentioned a need for a more diverse menu and better preparation to cater to different tastes and dietary needs. Complaints about the food being too spicy, particularly for guests with specific dietary restrictions, also surface.
Some guests have criticized the service, noting that breakfast is often brought out slowly and that there is no choice available, which can be frustrating. Others have pointed out that the breakfast is meager and sometimes insufficient, leading to requests for larger portions and a wider variety of offerings. Additionally, several reviewers have noted the absence of expected beverages like coffee, which impacts their overall breakfast experience.
Instances of inconsistent breakfast availability were cited as well. Some guests reported that breakfast was not served for a couple of days during their stay, despite being included in their booking. Issues with late breakfasts and the restaurant being under renovation, thereby not serving breakfast at all, were also mentioned.
Despite these challenges, the breakfast does have its moments of praise and for some, it is enough to start their day on a good note. However, it's clear that improvements in menu variety, portion sizes and service promptness could significantly enhance the breakfast experience at the Lion Hotel.
Lion Hotel offers a mixed dining experience that leans towards the negative with notable exceptions. Guests praised the on-site Pakistani restaurant for its unique and delicious cuisine at pleasant prices. The food was often described as quite good with a variety of dishes offered in a fancier setting. However, other aspects, particularly the high costs, did not meet expectations with some reviews suggesting better food could be found at roadside cafes for a fraction of the price.
Several guests mentioned issues with the restaurant's operation, noting it was often closed or undergoing renovation. This left them with no choice but to order delivery or find nearby alternatives, as the hotel lacked a functioning kitchen during dinner hours. The lack of soundproofing and loud music from the sauna area late into the night further disrupted the overall dining experience, making it difficult for guests to enjoy their meals in peace.
There were also complaints about service, particularly the language barrier with the Pakistani waiters and their untimely requests for tips. While the staff and cuisine were praised for their quality, the overall dining atmosphere was marred by these drawbacks, leaving room for improvement in terms of both service and operation.
The guest reviews of Lion Hotel paint a largely positive picture of the rooms, emphasizing their spaciousness, cleanliness and cozy atmosphere. Many guests appreciated the comfortable beds, modern amenities like smart TVs and updated room access systems. The rooms are noted for being well-heated and clean with modern, substantial showers.
Despite minor inconveniences such as a lack of kettles or tea sets and some reports of smoky smells in certain rooms, the general consensus is that the rooms are well-equipped and match the photos online. Noteworthy highlights include clean bedding, bathrobes and towels with special mention of luxurious beds and appealing room decor.
There are, however, a few areas for improvement. Issues with sound insulation, occasional worn-out or broken furniture and sporadic housekeeping lapses were mentioned. Some bathrooms also faced criticisms due to broken fixtures and inadequate water flow.
Overall, the Lion Hotel offers comfortable and spacious accommodations with attention to cleanliness and guest comfort, though a few updates and more consistent maintenance could enhance the guest experience further.
Lion Hotel’s beds have received a mixed yet largely positive reception from guests, many of whom praised the comfort and quality. The majority of reviews highlight the beds as clean and exceedingly comfortable, often described as top-notch. Guests frequently used words like large, comfortable and pleasing when discussing their sleeping arrangements with many emphasizing the high satisfaction derived from the bed setup. The mattresses were often noted as comfortable with some guests specifically mentioning the orthopedic quality.
However, some reviews did point out issues such as overly firm or sagging mattresses and a few guests encountered broken or worn-out mattresses. A couple of reviews mentioned cleanliness concerns, such as hair on the bed or bed covers with damage. Despite these issues, the general sentiment indicates that the beds at Lion Hotel generally contribute positively to the overall staying experience, offering a good combination of size, cleanliness and comfort for most guests.
Lion Hotel's guest reviews paint a mixed yet insightful perspective on its cleanliness standards. Predominantly, guests highlight the hotel's clean and cozy atmosphere with numerous praises for clean bedding, neat rooms and crisp white linens, which contribute to a comfortable stay. The housekeeping staff often receive commendations for maintaining top-notch cleanliness and providing fast service when needed.
However, reviews also point out several areas requiring improvement. Some guests experienced rooms that were not cleaned consistently during their stay, encountering dusty carpets, stained furniture and remnants from previous guests. Instances of inadequate daily cleaning, unrefreshed beds and overflowing trash bins were mentioned, indicating lapses in routine maintenance. Additionally, issues with old and worn-out furniture, erratically functioning showers and odors were noted, presenting challenges to some guests.
Overall, while Lion Hotel demonstrates a significant focus on maintaining clean and tidy rooms, there are occasional lapses in consistency that guests believe need addressing.
Lion Hotel has garnered a range of reviews about its staff, but the prevailing sentiment points toward a positive experience. Guests frequently highlighted the friendliness and politeness of the hotel's employees. The receptionists, often described as very helpful and welcoming, received numerous positive remarks. Several guests noted how the staff was always ready to assist and were attentive to their needs, promptly resolving issues such as room changes when noise complaints were made.
The restaurant management also earned praise for their accommodating nature, catering to guests' requests with a pleasant demeanor. Housekeeping staff were recognized for maintaining cleanliness and comfort, although there were occasional mentions of lapses in attention to detail.
Despite the mostly favorable feedback, some guests faced inconsistencies, encountering less cooperative or even indifferent staff members. There were instances of miscommunication or mistakes by the receptionists and a few noted that not all staff members spoke English.
Overall, the staff at Lion Hotel is largely seen as friendly, responsive and professional, contributing significantly to a pleasant and welcoming environment. However, there is room for improvement to ensure a consistently high standard of service across all departments.
The 'Lion Hotel' offers WiFi, but experiences with the connection can be highly variable. Guests have reported both positive and negative aspects regarding the hotel's internet service. A notable number of reviews highlighted challenges with weak or unstable WiFi signals and in some cases, the WiFi did not work at all in certain rooms. Some guests also faced issues with accessing local channels and television services were often dependent on the internet, which compounded the problem when the connection was poor.
However, there are also several reviews noting that the WiFi service was adequate with some guests reporting stable and good quality connections. The overall sentiment suggests that while the hotel does provide WiFi, the reliability and speed can fluctuate and travelers might experience inconsistent service depending on their room location or the time of their stay.
Lion Hotel provides a mixed experience for families traveling with children. The hotel offers spacious and cozy family rooms equipped with double beds, which several guests found to be a great option for large families. Some guests appreciated the free room upgrades, clean environment and the variety of options available. Positive mentions included good food and the hotel's luxurious atmosphere, which features impressive gold stucco and chandeliers.
However, not all experiences were positive. A few guests noted that certain family rooms were cramped and had issues like smoke smells and noise disturbances, which made it inconvenient for families with young children. The smell of the sauna permeating the first floor was also a drawback for some. Mosquito bites and long waiting times were other complaints.
On the plus side, polite and friendly staff, as well as organized breakfast for families, were highlighted as positive aspects. Despite some drawbacks, Lion Hotel seems to cater well to families, providing both luxury and essential amenities for a comfortable stay.
Lion Hotel might not be the ideal choice for those seeking a peaceful night's sleep, due to a consistent theme of noise complaints. Guests frequently mention loud music, singing and shouting emanating from a nearby sauna, often continuing until the early hours of the morning. The nightclub atmosphere, along with the presence of a brothel next door, contributes to the lively and often disruptive environment. Many reviewers struggled with sleep disturbances caused by the excessive noise, which included karaoke sessions and general party sounds lasting until 3-4 am. Additionally, there are mentions of drunken revelers and impudent behavior from some guests, adding to the chaos. While the hotel seems to be a hotspot for nightlife, potential visitors should be aware of the significant noise levels, especially if they are light sleepers or seeking tranquility.
The Lion Hotel offers an affordable stay and is conveniently located near the train station and city center, making it a good choice for travelers seeking budget accommodations. Many guests found it to be a good value for money with clean and warm rooms adding to their comfort. This three-star hotel generally meets expectations for its category, providing a match between price and quality.
Despite being a budget-friendly option, some guests noted that the hotel did not always live up to its three-star rating with occasional issues such as room availability discrepancies and noise from the corridors. However, these concerns were outweighed by positive impressions, including the friendliness and helpfulness of the staff.
Overall, Lion Hotel is praised for its affordability, decent facilities and prime location, making it an adequate choice for those looking for economical and comfortable lodging.
Lion Hotel offers a reasonably priced and excellent budget option for business travelers, consistently praised for its suitability for work-related stays. Many guests appreciate its value for money, convenient location and overall affordability.
While some guests have encountered issues with the Wi-Fi connectivity and air conditioning in the rooms, the hotel's interior design and facilities have received positive remarks. The hotel is noted as being suitable for small business meetings and ideal for business trips, making it a go-to choice for many professionals.
Guests consistently recommend Lion Hotel for business travel, particularly highlighting its reliable budget accommodations and practical amenities that cater to the needs of travelers on business trips.
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Location
Despite being near the historical center and featuring a quiet and peaceful neighborhood, the hotel is somewhat far from the airport and the main city center attractions of Astana. Guests with specific travel needs have found it convenient, especially when proximity to the train station was a priority.
The area around the hotel is well-developed in terms of infrastructure, offering a comfortable stay with clean, cozy rooms and helpful staff. However, the location being far from the significant tourist spots is a recurrent theme among the reviews. The location advantageously combines convenience for short business trips or train-based travel plans with basic, well-maintained facilities, enhancing the overall experience for specific types of guests.
Breakfast
However, there are numerous critiques indicating areas for improvement. A common theme among reviewers is the lack of variety with many noting that the breakfast is monotonous and repetitive, typically comprising scrambled eggs or an omelette with a sausage. Multiple guests have mentioned a need for a more diverse menu and better preparation to cater to different tastes and dietary needs. Complaints about the food being too spicy, particularly for guests with specific dietary restrictions, also surface.
Some guests have criticized the service, noting that breakfast is often brought out slowly and that there is no choice available, which can be frustrating. Others have pointed out that the breakfast is meager and sometimes insufficient, leading to requests for larger portions and a wider variety of offerings. Additionally, several reviewers have noted the absence of expected beverages like coffee, which impacts their overall breakfast experience.
Instances of inconsistent breakfast availability were cited as well. Some guests reported that breakfast was not served for a couple of days during their stay, despite being included in their booking. Issues with late breakfasts and the restaurant being under renovation, thereby not serving breakfast at all, were also mentioned.
Despite these challenges, the breakfast does have its moments of praise and for some, it is enough to start their day on a good note. However, it's clear that improvements in menu variety, portion sizes and service promptness could significantly enhance the breakfast experience at the Lion Hotel.
Dinner
Several guests mentioned issues with the restaurant's operation, noting it was often closed or undergoing renovation. This left them with no choice but to order delivery or find nearby alternatives, as the hotel lacked a functioning kitchen during dinner hours. The lack of soundproofing and loud music from the sauna area late into the night further disrupted the overall dining experience, making it difficult for guests to enjoy their meals in peace.
There were also complaints about service, particularly the language barrier with the Pakistani waiters and their untimely requests for tips. While the staff and cuisine were praised for their quality, the overall dining atmosphere was marred by these drawbacks, leaving room for improvement in terms of both service and operation.
Rooms
Despite minor inconveniences such as a lack of kettles or tea sets and some reports of smoky smells in certain rooms, the general consensus is that the rooms are well-equipped and match the photos online. Noteworthy highlights include clean bedding, bathrobes and towels with special mention of luxurious beds and appealing room decor.
There are, however, a few areas for improvement. Issues with sound insulation, occasional worn-out or broken furniture and sporadic housekeeping lapses were mentioned. Some bathrooms also faced criticisms due to broken fixtures and inadequate water flow.
Overall, the Lion Hotel offers comfortable and spacious accommodations with attention to cleanliness and guest comfort, though a few updates and more consistent maintenance could enhance the guest experience further.
Beds
However, some reviews did point out issues such as overly firm or sagging mattresses and a few guests encountered broken or worn-out mattresses. A couple of reviews mentioned cleanliness concerns, such as hair on the bed or bed covers with damage. Despite these issues, the general sentiment indicates that the beds at Lion Hotel generally contribute positively to the overall staying experience, offering a good combination of size, cleanliness and comfort for most guests.
Cleanliness
However, reviews also point out several areas requiring improvement. Some guests experienced rooms that were not cleaned consistently during their stay, encountering dusty carpets, stained furniture and remnants from previous guests. Instances of inadequate daily cleaning, unrefreshed beds and overflowing trash bins were mentioned, indicating lapses in routine maintenance. Additionally, issues with old and worn-out furniture, erratically functioning showers and odors were noted, presenting challenges to some guests.
Overall, while Lion Hotel demonstrates a significant focus on maintaining clean and tidy rooms, there are occasional lapses in consistency that guests believe need addressing.
Staff
The restaurant management also earned praise for their accommodating nature, catering to guests' requests with a pleasant demeanor. Housekeeping staff were recognized for maintaining cleanliness and comfort, although there were occasional mentions of lapses in attention to detail.
Despite the mostly favorable feedback, some guests faced inconsistencies, encountering less cooperative or even indifferent staff members. There were instances of miscommunication or mistakes by the receptionists and a few noted that not all staff members spoke English.
Overall, the staff at Lion Hotel is largely seen as friendly, responsive and professional, contributing significantly to a pleasant and welcoming environment. However, there is room for improvement to ensure a consistently high standard of service across all departments.
Wi-Fi
However, there are also several reviews noting that the WiFi service was adequate with some guests reporting stable and good quality connections. The overall sentiment suggests that while the hotel does provide WiFi, the reliability and speed can fluctuate and travelers might experience inconsistent service depending on their room location or the time of their stay.
Family
However, not all experiences were positive. A few guests noted that certain family rooms were cramped and had issues like smoke smells and noise disturbances, which made it inconvenient for families with young children. The smell of the sauna permeating the first floor was also a drawback for some. Mosquito bites and long waiting times were other complaints.
On the plus side, polite and friendly staff, as well as organized breakfast for families, were highlighted as positive aspects. Despite some drawbacks, Lion Hotel seems to cater well to families, providing both luxury and essential amenities for a comfortable stay.
Nightlife
3 Star
Despite being a budget-friendly option, some guests noted that the hotel did not always live up to its three-star rating with occasional issues such as room availability discrepancies and noise from the corridors. However, these concerns were outweighed by positive impressions, including the friendliness and helpfulness of the staff.
Overall, Lion Hotel is praised for its affordability, decent facilities and prime location, making it an adequate choice for those looking for economical and comfortable lodging.
Business
While some guests have encountered issues with the Wi-Fi connectivity and air conditioning in the rooms, the hotel's interior design and facilities have received positive remarks. The hotel is noted as being suitable for small business meetings and ideal for business trips, making it a go-to choice for many professionals.
Guests consistently recommend Lion Hotel for business travel, particularly highlighting its reliable budget accommodations and practical amenities that cater to the needs of travelers on business trips.
No, Lion Hotel doesn't have any pool.
No, a spa isn't available at Lion Hotel.
Yes, Lion Hotel welcomes dogs.
Yes, parking facilities are available at Lion Hotel.
No, Lion Hotel doesn't have a gym.
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