Hampton By Hilton Astana Triumphal Arch
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Summary of reviewsHampton By Hilton Astana Triumphal Arch comes highly recommended, primarily for its outstanding and convenient location. Situated just 15-20 minutes from the airport and close to the Expo Center, Mega shopping center and the Botanical Garden, it caters well to both business and leisure travelers. The modern and secure surroundings, along with easy access to shops, restaurants and bus stops, add to the positive experience.
The breakfast at the hotel is praised for its taste and variety, offering a diverse buffet with fresh waffles and aromatic coffee, though some guests suggest enhancements for more variety and fresher items. The dinner options receive mixed reviews; while tasty, the limited menu and early closing time lead guests to explore nearby cafes and restaurants for more diverse dining experiences.
Rooms are celebrated for their cleanliness and comfort, despite being somewhat small. They are well-kept with snow-white bed linens, comfortable beds and practical furnishings like an iron and ironing board. Some minor maintenance issues and soundproofing problems have been noted, but the overall feedback on room quality is very positive.
Cleanliness extends beyond the rooms to the entire hotel, contributing to a tidy and inviting atmosphere. The staff's friendliness, helpfulness and professionalism significantly enhance the guest experience, making check-ins smooth and accommodating various requests efficiently.
Guests have access to free Wi-Fi throughout the hotel, including the gym. However, Wi-Fi performance can be inconsistent, especially in the rooms. Parking is generally secure and convenient, though the lot can be small at times.
The hotel is considered suitable for families, offering cozy rooms and comfortable beds. While there are some minor inconveniences, families appreciate the good value for money and the hotel's overall friendliness. The comfortable beds are particularly highlighted, contributing to a good sleeping experience for most guests.
For business travelers, the hotel's location in the business center and its facilities, including a convenient lobby for meetings, make it an excellent choice. The hotel operates effectively within its three-star rating, often surpassing guest expectations with its commendable facilities and services. It also caters well to guests with disabilities, ensuring accessibility and easy access to key areas.
In summary, Hampton By Hilton Astana Triumphal Arch provides a clean, comfortable and well-located option for a variety of travelers, making it a highly recommended choice for both business and leisure stays.
Categories
The breakfast at the hotel is praised for its taste and variety, offering a diverse buffet with fresh waffles and aromatic coffee, though some guests suggest enhancements for more variety and fresher items. The dinner options receive mixed reviews; while tasty, the limited menu and early closing time lead guests to explore nearby cafes and restaurants for more diverse dining experiences.
Rooms are celebrated for their cleanliness and comfort, despite being somewhat small. They are well-kept with snow-white bed linens, comfortable beds and practical furnishings like an iron and ironing board. Some minor maintenance issues and soundproofing problems have been noted, but the overall feedback on room quality is very positive.
Cleanliness extends beyond the rooms to the entire hotel, contributing to a tidy and inviting atmosphere. The staff's friendliness, helpfulness and professionalism significantly enhance the guest experience, making check-ins smooth and accommodating various requests efficiently.
Guests have access to free Wi-Fi throughout the hotel, including the gym. However, Wi-Fi performance can be inconsistent, especially in the rooms. Parking is generally secure and convenient, though the lot can be small at times.
The hotel is considered suitable for families, offering cozy rooms and comfortable beds. While there are some minor inconveniences, families appreciate the good value for money and the hotel's overall friendliness. The comfortable beds are particularly highlighted, contributing to a good sleeping experience for most guests.
For business travelers, the hotel's location in the business center and its facilities, including a convenient lobby for meetings, make it an excellent choice. The hotel operates effectively within its three-star rating, often surpassing guest expectations with its commendable facilities and services. It also caters well to guests with disabilities, ensuring accessibility and easy access to key areas.
In summary, Hampton By Hilton Astana Triumphal Arch provides a clean, comfortable and well-located option for a variety of travelers, making it a highly recommended choice for both business and leisure stays.
Hotel Taking Steps Towards Sustainability
Holding ISO 14001 (Environmental management) and ISO 50001 (Energy management) certifications, this hotel actively manages its environmental performance. Its design incorporates features allowing for natural ventilation during warmer periods, aiming to reduce energy consumption for cooling.
Family Friendly Hotel
Mentioned as a comfortable family-friendly hotel, it provides a fitness centre. Its location in a business area can still offer accessibility for families with transportation.
Business Hotel
Hampton By Hilton Astana Triumphal Arch offers comfortable accommodations and essential business amenities, including meeting spaces and complimentary high-speed internet access.
Hotel with Parking
Hampton by Hilton properties typically offer on-site parking for guests, often free of charge.
Accessible Hotel
This hotel is specifically mentioned as an 'Accessible hotel' in Astana, indicating it provides features to accommodate guests with disabilities.
Hotel with Gym
Provides a fitness center with standard equipment for a basic workout. The hotel ensures guests have access to essential fitness facilities.
3-Star Hotel
This hotel is well-situated and offers comfortable, air-conditioned rooms equipped with modern amenities, including free WiFi and HDTVs. Guests can enjoy a complimentary hot breakfast and access to a 24-hour fitness center.
Guest Reviews
Hampton By Hilton Astana Triumphal Arch boasts a highly praised and convenient location, making it ideal for various types of travelers. Situated just 15-20 minutes from the airport by taxi, the hotel offers easy access for those on business trips or visitors attending events at the nearby Expo Center. Its proximity to the Mega shopping center and EXPO park, both of which are within walking distance, adds to its appeal. Guests also appreciate its closeness to the Botanical Garden, contributing to a pleasant stay for those looking to enjoy outdoor activities.
Located in a modern and secure part of town, the hotel provides easy access to numerous shops, restaurants, parks and bus stops, ensuring convenient transportation options. This strategic positioning also places guests near the Arc de Triomphe, adding a touch of local flavor to their stay. While it is not centrally located in the heart of the tourist area, it offers a good balance for business travelers and those attending the EXPO.
Overall, the hotel's location is repeatedly described as excellent, superb and perfect, reflecting the positive experiences of guests. Combined with clean rooms, friendly staff and good breakfast options, Hampton By Hilton Astana Triumphal Arch comes highly recommended for both business and leisure travelers.
The breakfast experience at Hampton By Hilton Astana Triumphal Arch receives generally positive feedback from guests. Reviewers consistently describe the breakfast as delicious, diverse and satisfying. The buffet-style setup provides a good selection of dishes with particular praise for the fresh waffles and aromatic brewed coffee. Many guests appreciate the variety of options available and note that the breakfasts cater to almost any taste with some enjoying the inclusion of Kazakh national food.
However, some reviews indicate areas for improvement, such as the need for more variety and fresher items with a few mentioning repetitive or monotonous offerings. While several guests find the breakfast hearty and filling, others suggest it could be expanded to include more dishes, especially given the price point. The breakfast service seems to meet the star rating of the hotel, though some guests recommend extending the serving hours.
In summary, while the breakfast at this hotel is largely well-received for its taste and variety, there is room for enhancement in terms of selection and freshness to fully satisfy all guests.
The dinner offerings at the Hampton By Hilton Astana Triumphal Arch receive mixed reviews. While the hotel's own dining options are limited with the restaurant closing early at 20:00 and the menu lacking variety, the quality of the food from the kitchen is praised as very tasty and delicious. However, many guests suggest exploring the numerous nearby cafes and restaurants, which can cater to a wide range of tastes and offer more diverse dining experiences. A notable pub restaurant just a block away comes highly recommended. Thus, while dining within the hotel might not meet all expectations, the surrounding area provides ample alternatives for a satisfying meal.
Hampton By Hilton Astana Triumphal Arch offers a blend of convenience and cleanliness with rooms that frequently receive praise for being cozy, modern and well-kept. Guests repeatedly highlight the immaculate condition of the rooms, noting snow-white bed linens and overall tidiness. The rooms, although described by several guests as small, are comfortable and practical, furnished with essentials like an iron and ironing board, though the absence of a refrigerator and room service was a common gripe.
Many reviews appreciate the comfortable beds and the consistent housekeeping services, ensuring rooms remain neat and inviting throughout the stay. The hotel's central location adds to its appeal, described as both great and convenient. Despite some wear and tear in certain areas, including slightly worn shower stalls and occasional maintenance issues like lighting problems and a leaking nightstand, the overall feedback leans positive.
Soundproofing appears to be a recurrent issue with some guests noting disturbances from adjacent rooms. Additionally, the rooms facing the street may experience noise from outside. Still, the air conditioning system earns positive mentions, providing a comfortable environment. In summary, while the rooms are on the smaller side and lack some amenities, they maintain a high standard of cleanliness and comfort, making Hampton By Hilton Astana Triumphal Arch a solid choice for travelers seeking practicality and cleanliness in a central location.
The reviews for "Hampton By Hilton Astana Triumphal Arch" emphasize the comfort and quality of the beds. Many guests consistently mention the comfortable beds and soft mattresses, often highlighting the good quality pillows and snow-white bedding. Several reviews praise specific aspects like the variety in pillow densities and the excellent bedding and towels. Cleanliness is another strong point with numerous mentions of clean and cozy beds. However, a few reviews point out the firmness of some beds and occasional issues like bed size being too small for two people or beds being narrow. Negative feedback includes the bed creaking and some rooms being dusty. Overall, the beds at the hotel are described as comfortable and the guests generally enjoy a good sleeping experience with minor exceptions.
At the Hampton By Hilton Astana Triumphal Arch, guests frequently commend the hotel for its impeccable cleanliness. The rooms are consistently described as very clean, tidy and cozy, contributing to a comfortable stay. Many praise the high-quality standards of cleanliness, highlighting clean rooms, clean bathrooms and fresh, snow-white bed linens and towels. Both the floors and carpeting are well-maintained, ensuring a pleasant atmosphere throughout the hotel.
The cleanliness extends beyond the rooms to the lobby and hallways, which guests also report are well-kept and tidy. The clean and modern facilities add to the overall positive experience, making the hotel a suitable choice for travelers, especially given its convenient location on the left bank of Astana city. Despite some isolated mentions of less-than-perfect cleaning with occasional dust or minor housekeeping oversights, the general feedback underscores that the hotel maintains a high level of cleanliness, underpinning its reputation as a clean, modern and comfortable option for visitors to Astana.
The guest reviews for 'Hampton By Hilton Astana Triumphal Arch' overwhelmingly highlight the positive attributes of the hotel staff. Words like friendly, helpful and polite frequently recur, painting a picture of a welcoming and hospitable team. The staff's attentiveness and readiness to assist guests stand out as key strengths with reception staff receiving particular praise for their responsiveness and efficiency. Guests appreciated the quick check-in process and commend the front desk for accommodating various requests, including helping with printing documents—essential for travelers. The overall sentiment suggests that the staff's friendliness and professionalism significantly enhance the guest experience, making stays enjoyable and trouble-free. Despite a few mentions of insufficient training or occasional distraction, the majority of comments reflect high satisfaction with both the service and the demeanor of the personnel.
When staying at the Hampton By Hilton Astana Triumphal Arch, guests can expect access to free Wi-Fi throughout the hotel, including the gym. While some have reported generally good Wi-Fi, the overall feedback points to inconsistent performance, especially in the rooms. The Wi-Fi reception tends to be unstable and slow, which can be problematic for those needing a reliable connection for business purposes. Despite a few mentions of good Wi-Fi, the prevailing sentiment indicates that the internet experience can be hit or miss. For some basic browsing or casual use, it might suffice, but it's less suitable for intensive online work or streaming.
The Hampton By Hilton Astana Triumphal Arch offers a variety of parking options to its guests. Parking at the hotel is generally excellent and secure, providing a safe haven for vehicles. The availability of both private and closed parking ensures convenience for those traveling by car. However, some guests have noted that the parking lot can be quite small, which occasionally leads to difficulties in finding a spot. Despite this, most visitors didn't encounter significant problems, even finding the existing parking facilities quite convenient and functional. Overall, while there are instances of limited space, the parking experience at the hotel remains largely positive with secure and clean facilities to accommodate guests' needs.
Hampton By Hilton Astana Triumphal Arch has gained a reputation as a family-friendly and accessible hotel, making it ideal for families looking for comfortable and welcoming accommodations. The hotel offers cozy rooms suitable for family stays with comfortable beds providing a perfect setting for rest. Despite some minor inconveniences like the high sink and small room size, families with children—including those as young as six years old—seem to find the stay enjoyable.
The hotel's excellent location is a significant advantage, providing easy access to nearby attractions, although dining choices within walking distance are somewhat limited. Families have expressed a desire for more thoughtful amenities, such as step stools for younger children and baby cots, to enhance convenience and comfort.
While the reception area could use better cleanliness and there were occasional issues like missing towels, these did not overshadow the positive aspects. Many appreciated the great combination of price and quality, making it a suitable choice for budget-conscious families. Overall, it appears to be an excellent hotel for family stays with room for improvements to make it even more accommodating for young guests.
The Hampton By Hilton Astana Triumphal Arch stands out as a commendable choice for those seeking quality accommodation within a three-star rating. Guests consistently note that, for its category, the hotel exceeds expectations with commendable facilities and services. The establishment delivers a proper three-star experience, maintaining a standard that aligns well with its rating. Several reviews even suggest that it feels more like a four-star hotel, highlighting its superior offerings compared to other three-star hotels. Whether referred to as budget type or suitable for its rating, the consensus is that the hotel fully deserves its three stars, operating effectively within this bracket and often surpassing guest expectations.
Hampton By Hilton Astana Triumphal Arch comes highly recommended for business travelers. Its prime location in the business center makes it ideal for short stays and business trips. The hotel offers excellent value for the price with staff who are both friendly and professional. Facilities are well-suited for work, including a convenient lobby designed for meetings and business activities. Additionally, the option to get a takeaway box for breakfast adds flexibility to busy schedules. While generally received positively, some guests noted areas for improvement such as the cleanliness of the business area tables and issues with the bar. An isolated incident involving a stolen bank card was reported, highlighting the need for vigilance. Overall, the hotel stands out as an optimal choice for business stays, given its convenient location and accommodating services.
Hampton By Hilton Astana Triumphal Arch caters well to guests with disabilities, offering designated rooms and accessible features. Its strategic location in the city adds to the convenience, providing easy access to key areas. The hotel ensures elevator access, which operates with a key card for additional security. Although some reviews mention staff demeanor as less than ideal, the overall accessibility and strategic placement make it a suitable option for travelers with specific needs.
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Location
Located in a modern and secure part of town, the hotel provides easy access to numerous shops, restaurants, parks and bus stops, ensuring convenient transportation options. This strategic positioning also places guests near the Arc de Triomphe, adding a touch of local flavor to their stay. While it is not centrally located in the heart of the tourist area, it offers a good balance for business travelers and those attending the EXPO.
Overall, the hotel's location is repeatedly described as excellent, superb and perfect, reflecting the positive experiences of guests. Combined with clean rooms, friendly staff and good breakfast options, Hampton By Hilton Astana Triumphal Arch comes highly recommended for both business and leisure travelers.
Breakfast
However, some reviews indicate areas for improvement, such as the need for more variety and fresher items with a few mentioning repetitive or monotonous offerings. While several guests find the breakfast hearty and filling, others suggest it could be expanded to include more dishes, especially given the price point. The breakfast service seems to meet the star rating of the hotel, though some guests recommend extending the serving hours.
In summary, while the breakfast at this hotel is largely well-received for its taste and variety, there is room for enhancement in terms of selection and freshness to fully satisfy all guests.
Dinner
Rooms
Many reviews appreciate the comfortable beds and the consistent housekeeping services, ensuring rooms remain neat and inviting throughout the stay. The hotel's central location adds to its appeal, described as both great and convenient. Despite some wear and tear in certain areas, including slightly worn shower stalls and occasional maintenance issues like lighting problems and a leaking nightstand, the overall feedback leans positive.
Soundproofing appears to be a recurrent issue with some guests noting disturbances from adjacent rooms. Additionally, the rooms facing the street may experience noise from outside. Still, the air conditioning system earns positive mentions, providing a comfortable environment. In summary, while the rooms are on the smaller side and lack some amenities, they maintain a high standard of cleanliness and comfort, making Hampton By Hilton Astana Triumphal Arch a solid choice for travelers seeking practicality and cleanliness in a central location.
Beds
Cleanliness
The cleanliness extends beyond the rooms to the lobby and hallways, which guests also report are well-kept and tidy. The clean and modern facilities add to the overall positive experience, making the hotel a suitable choice for travelers, especially given its convenient location on the left bank of Astana city. Despite some isolated mentions of less-than-perfect cleaning with occasional dust or minor housekeeping oversights, the general feedback underscores that the hotel maintains a high level of cleanliness, underpinning its reputation as a clean, modern and comfortable option for visitors to Astana.
Staff
Wi-Fi
Parking
Family
The hotel's excellent location is a significant advantage, providing easy access to nearby attractions, although dining choices within walking distance are somewhat limited. Families have expressed a desire for more thoughtful amenities, such as step stools for younger children and baby cots, to enhance convenience and comfort.
While the reception area could use better cleanliness and there were occasional issues like missing towels, these did not overshadow the positive aspects. Many appreciated the great combination of price and quality, making it a suitable choice for budget-conscious families. Overall, it appears to be an excellent hotel for family stays with room for improvements to make it even more accommodating for young guests.
3 Star
Business
Accessible
No, Hampton By Hilton Astana Triumphal Arch doesn't have any pool.
No, a spa isn't available at Hampton By Hilton Astana Triumphal Arch.
No, Hampton By Hilton Astana Triumphal Arch doesn't allow dogs.
Yes, parking facilities are available at Hampton By Hilton Astana Triumphal Arch.
Yes, Hampton By Hilton Astana Triumphal Arch has a gym.
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