PORT INN Hotel
Astana
51.02717800,
71.45905400
,
кабанбай батыра, Kazakhstan 119 в здании ао "международный аэропорт астана"
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Summary of reviewsThe PORT INN Hotel, situated conveniently within the bustling Astana airport, is highly regarded for its prime location, making it a popular choice for travelers with long layovers or early flights. The close proximity to both the domestic and international terminals, just a short walk from Terminal 1 and Terminal 2, offers a seamless transition for transit passengers, enhancing the convenience factor of the hotel. Guests frequently commend the strategic location, comfortable rooms, and the welcoming atmosphere fostered by the friendly staff, adding positively to the overall guest experience.
While the hotel does not provide breakfast on-site, guests can easily find satisfactory alternatives in nearby terminal cafeterias. The rooms at PORT INN Hotel offer a spacious and cozy environment, with well-maintained bathrooms equipped with essential amenities like shampoo, gel, and toothbrushes, contributing positively to guest comfort. Despite some areas needing improvements, such as addressing cleanliness inconsistencies like occasional dust and hair or missing items like cushions, most guests find the room conditions satisfactory and quiet for rest.
The cleanliness of the hotel generally receives positive remarks, with many guests highlighting the well-kept and modern appearance of the facilities and the comfort of the beds. The attentive and polite staff further enhance the welcoming experience for guests, though occasional housekeeping misses, such as finding hairs on the bed or stains on towels, are noted.
The staff at PORT INN Hotel are frequently praised for their exceptional service, friendliness, and responsiveness, contributing substantially to a warm and welcoming atmosphere. While reception interactions are sometimes less friendly, the overall impression remains positive, with most guests appreciating the support provided by the team.
However, a consistent issue arises with the hotel's Wi-Fi connectivity, as guests often report weak or inconsistent internet service, particularly outside the reception area. Despite some guests experiencing resolutions to initial connectivity problems, the unreliable Wi-Fi remains a frequently mentioned concern, somewhat detracting from the otherwise pleasant experience at the hotel.
In summary, while the PORT INN Hotel may have a few areas needing improvement, such as Wi-Fi reliability and minor cleanliness issues, its excellent location, comfortable accommodations, and outstanding service from staff make it a favorable choice for travelers passing through Astana's airport.
Categories
While the hotel does not provide breakfast on-site, guests can easily find satisfactory alternatives in nearby terminal cafeterias. The rooms at PORT INN Hotel offer a spacious and cozy environment, with well-maintained bathrooms equipped with essential amenities like shampoo, gel, and toothbrushes, contributing positively to guest comfort. Despite some areas needing improvements, such as addressing cleanliness inconsistencies like occasional dust and hair or missing items like cushions, most guests find the room conditions satisfactory and quiet for rest.
The cleanliness of the hotel generally receives positive remarks, with many guests highlighting the well-kept and modern appearance of the facilities and the comfort of the beds. The attentive and polite staff further enhance the welcoming experience for guests, though occasional housekeeping misses, such as finding hairs on the bed or stains on towels, are noted.
The staff at PORT INN Hotel are frequently praised for their exceptional service, friendliness, and responsiveness, contributing substantially to a warm and welcoming atmosphere. While reception interactions are sometimes less friendly, the overall impression remains positive, with most guests appreciating the support provided by the team.
However, a consistent issue arises with the hotel's Wi-Fi connectivity, as guests often report weak or inconsistent internet service, particularly outside the reception area. Despite some guests experiencing resolutions to initial connectivity problems, the unreliable Wi-Fi remains a frequently mentioned concern, somewhat detracting from the otherwise pleasant experience at the hotel.
In summary, while the PORT INN Hotel may have a few areas needing improvement, such as Wi-Fi reliability and minor cleanliness issues, its excellent location, comfortable accommodations, and outstanding service from staff make it a favorable choice for travelers passing through Astana's airport.
Dog Friendly Hotel
PORT INN Hotel is a pet-friendly hotel that features a shared lounge for relaxation. It offers convenient accommodation for travelers with pets.
Hotel for Honeymoon
Family Friendly Hotel
Accessible Hotel
Small Hotel
3-Star Hotel
Guest Reviews
Located directly within the bustling Astana airport, PORT INN Hotel is a prime choice for travelers seeking convenience during their journeys. Guests consistently praise its excellent location, making it ideal for those with long layovers or early morning departures. The proximity to both domestic and international terminals is a highlight, placing the hotel just a short walk away from Terminal 1 and Terminal 2, ensuring a seamless transition for transit passengers.
The hotel is recognized for its great location, offering easy access—often described as a mere 2 to 5-minute walk—to the airport's main facilities without being physically connected, which requires stepping outside. This close proximity allows guests to rest comfortably after arrival or before departure, with many noting the cleanliness and quietness of the rooms. In addition to the strategic location, the hotel's friendly staff contributes to a welcoming atmosphere, making it a convenient and sensible choice for those passing through Astana's airport.
Visitors to the PORT INN Hotel should note that breakfast is not available on-site. Guests can find an alternative option at a nearby terminal cafeteria, which offers a satisfactory solution for those seeking a meal in the morning. While the lack of breakfast might lead guests to explore other facilities outside the hotel, they can rely on nearby establishments to meet their needs. Despite this absence, the hotel provides comfortable accommodations, although guests should be aware of the limited food services offered within the establishment itself.
The rooms at the PORT INN Hotel offer a comfortable and spacious environment for guests seeking a relaxing stay. Many guests appreciate the large, airy rooms that come with cozy and clean accommodations. The presence of well-maintained bathrooms equipped with amenities like shampoo, gel, and toothbrushes adds to the convenience. Although some areas like room cleanliness could use improvement, particularly noticeable with dust and hair in certain spots, the overall cleanliness often satisfies. Rooms are generally considered a good choice for layovers due to their quiet ambiance. Some issues such as missing cushions have been noted, and the entrance's narrow and steep design may pose a slight inconvenience. Despite minor drawbacks, the hotel manages to provide a reasonably pleasant experience in terms of room quality.
The PORT INN Hotel generally receives favorable feedback regarding cleanliness, creating a comfortable and welcoming environment for guests. The rooms are often described as clean, well-equipped, and spacious, with comfortable beds ensuring a relaxing stay. Many visitors note that the bed linen and overall room condition are clean and fresh, complemented by attentive and polite staff. Guests appreciate the modern and tidy appearance of the hotel, with everything they need readily available, including a mini bar and a reliable internet connection. However, there are occasional concerns about the cleanliness of particular aspects, such as finding hairs on the bed, yellow stains on towels, and issues with the bathroom facilities, which suggest that there might be some inconsistencies in housekeeping. Overall, the hotel's cleanliness is a highlight for many, contributing positively to its appeal as a well-located stopover for travelers.
The staff at PORT INN Hotel receive high praise for their exceptional service and attentiveness. Guests frequently note how friendly and helpful the team is, with particular mention of their politeness and quick responses to requests. The atmosphere is generally welcoming, as many guests emphasize the warm and caring nature of the staff. However, there are occasional inconsistencies, with some reviews mentioning less friendly interactions at the reception. Overall, visitors can expect a polite and responsive team that contributes positively to their stay.
The reviews for the PORT INN Hotel highlight a significant issue with the hotel's Wi-Fi connectivity. Guests frequently mention that the internet is weak or fails to work entirely, with some noting that the Wi-Fi only functions properly in the reception area. Despite positive resolutions in some cases where initial issues were resolved, the overall feedback indicates a consistent challenge with maintaining a reliable internet connection, impacting guest experiences.
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Location
The hotel is recognized for its great location, offering easy access—often described as a mere 2 to 5-minute walk—to the airport's main facilities without being physically connected, which requires stepping outside. This close proximity allows guests to rest comfortably after arrival or before departure, with many noting the cleanliness and quietness of the rooms. In addition to the strategic location, the hotel's friendly staff contributes to a welcoming atmosphere, making it a convenient and sensible choice for those passing through Astana's airport.
Breakfast
Rooms
Cleanliness
Staff
Wi-Fi
No, PORT INN Hotel doesn't have any pool.
No, a spa isn't available at PORT INN Hotel.
Yes, PORT INN Hotel welcomes dogs.
No, parking facilities aren't available at PORT INN Hotel.
No, PORT INN Hotel doesn't have a gym.
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