Come INN
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Summary of reviews'Come INN' provides a well-rounded and generally positive experience for its guests, meeting diverse needs effectively, particularly for those traveling for business or family purposes.
The hotel's strategic location is highly praised, being conveniently close to various embassies and cultural landmarks such as the National Museum and the Aziret Sultan Mosque. This prime location is especially beneficial for business travelers and tourists alike, offering easy access to the airport, railway station, shopping centers and various amenities while ensuring a peaceful environment in the quieter embassy district.
Breakfast at 'Come INN' mostly receives positive feedback for its quality and variety, appreciated for its fresh ingredients and wide array of choices. Despite a few mentions of simplicity and occasional lapses in freshness and replenishment, many guests find the breakfast to be a satisfying start to their day. Dinner options also receive commendation for their delicious offerings, especially the shish kebabs, although there are some issues with menu availability, preparation time and occasional noise or unexpected closures of the restaurant.
The rooms are frequently highlighted for their cleanliness, spaciousness and modern decor. Newly renovated and well-maintained, the rooms provide a cozy and comfortable stay with effective air conditioning and necessary amenities. While some minor issues are noted, such as the occasional lack of amenities and bathroom conditions, the overall sentiment remains positive, emphasizing good value for money.
Cleanliness is a strong point for 'Come INN,' with the majority of guests praising the clean and well-maintained rooms and common areas. The polite and efficient housekeeping staff further enhance this positive impression, despite some mixed feedback concerning the bathroom conditions.
The staff at 'Come INN' are widely recognized for their friendliness and helpfulness, playing a significant role in creating a welcoming atmosphere. While there are occasional reports of less favorable interactions, the overall guest experience is notably elevated by the team's responsive and accommodating nature.
Wi-Fi service receives favorable remarks for its performance and speed with only a few reports of connection difficulties. Parking facilities are also positively reviewed, noted for convenience and security, although some guests encountered minor issues with availability and conditions such as ice.
For families, 'Come INN' provides a warm and comfortable environment with large, quiet and clean family rooms. The exceptional service caters well to families' needs, including accommodating early breakfasts and specific bed preferences, contributing to a restful stay.
The beds receive mixed reviews; many guests find them comfortable and spacious, while others note issues with worn-out mattresses leading to discomfort.
As a three-star hotel, 'Come INN' is acknowledged for exceeding expectations, often being compared favorably to higher-rated establishments. It provides cozy and complete services at a reasonable price, making it a solid choice for travelers seeking a reliable and comfortable stay.
Categories
The hotel's strategic location is highly praised, being conveniently close to various embassies and cultural landmarks such as the National Museum and the Aziret Sultan Mosque. This prime location is especially beneficial for business travelers and tourists alike, offering easy access to the airport, railway station, shopping centers and various amenities while ensuring a peaceful environment in the quieter embassy district.
Breakfast at 'Come INN' mostly receives positive feedback for its quality and variety, appreciated for its fresh ingredients and wide array of choices. Despite a few mentions of simplicity and occasional lapses in freshness and replenishment, many guests find the breakfast to be a satisfying start to their day. Dinner options also receive commendation for their delicious offerings, especially the shish kebabs, although there are some issues with menu availability, preparation time and occasional noise or unexpected closures of the restaurant.
The rooms are frequently highlighted for their cleanliness, spaciousness and modern decor. Newly renovated and well-maintained, the rooms provide a cozy and comfortable stay with effective air conditioning and necessary amenities. While some minor issues are noted, such as the occasional lack of amenities and bathroom conditions, the overall sentiment remains positive, emphasizing good value for money.
Cleanliness is a strong point for 'Come INN,' with the majority of guests praising the clean and well-maintained rooms and common areas. The polite and efficient housekeeping staff further enhance this positive impression, despite some mixed feedback concerning the bathroom conditions.
The staff at 'Come INN' are widely recognized for their friendliness and helpfulness, playing a significant role in creating a welcoming atmosphere. While there are occasional reports of less favorable interactions, the overall guest experience is notably elevated by the team's responsive and accommodating nature.
Wi-Fi service receives favorable remarks for its performance and speed with only a few reports of connection difficulties. Parking facilities are also positively reviewed, noted for convenience and security, although some guests encountered minor issues with availability and conditions such as ice.
For families, 'Come INN' provides a warm and comfortable environment with large, quiet and clean family rooms. The exceptional service caters well to families' needs, including accommodating early breakfasts and specific bed preferences, contributing to a restful stay.
The beds receive mixed reviews; many guests find them comfortable and spacious, while others note issues with worn-out mattresses leading to discomfort.
As a three-star hotel, 'Come INN' is acknowledged for exceeding expectations, often being compared favorably to higher-rated establishments. It provides cozy and complete services at a reasonable price, making it a solid choice for travelers seeking a reliable and comfortable stay.
Cheap Hotel
Located in Astana, Come INN provides budget accommodation. It offers basic amenities and a convenient location, suitable for travelers looking for affordable lodging.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Parking
3-Star Hotel
Guest Reviews
'Come INN' is highly praised for its convenient and strategic location, especially noted for its proximity to various embassies, including the US, China, South Korea and Belarus. Situated near the National Museum and within walking distance to notable cultural landmarks such as the Aziret Sultan Mosque and the Cultural Centre, it serves as an ideal base for both business travelers and tourists. Many reviews highlight the ease of access to the airport, railway station, shopping centers and other necessary amenities with some visitors appreciating the quiet and peaceful surroundings.
The location’s proximity to key areas ensures that guests can reach their desired destinations within a short time, either by foot, taxi or public transport. Despite some comments about the hotel being somewhat far from the city center, other reviews acknowledge the advantage of the quieter embassy district. Additionally, the nearby shops and ATMs provide added convenience for guests.
Overall, the location is often described as excellent, great and convenient, meeting various travel needs effectively, especially for those with business at the embassies or surrounding cultural attractions.
Despite a few mixed opinions, breakfast at the 'Come INN' generally receives positive feedback from its guests. Many appreciate the quality and variety of the meals offered, often highlighting the diverse options including fresh porridge, cottage cheese, donuts, scrambled eggs and a selection of meats and dairy products. The breakfast buffet style is especially appreciated for its wide array of choices, ensuring there's something for everyone.
Guests found the ingredients to be fresh and the food well-prepared with several reviews noting the delicious pancakes and hearty portions that provide a satisfying start to the day. The service is commendable with staff accommodating requests for early meals and maintaining a clean environment.
However, not all reviews are glowing. Some guests found the breakfast to be simple and modest, lacking in variety and occasionally not replenished quickly enough. There were mentions of missing items like orange juice and a coffee machine and a few guests experienced less pleasant aspects such as food that wasn't always fresh or properly heated. Some even reported severe issues such as food poisoning, which is a significant concern.
Overall, while there are areas for improvement, especially concerning variety and freshness consistency, many guests leave satisfied with the breakfast offerings at 'Come INN'.
Come INN offers a dining experience with some standout highlights and notable drawbacks. The restaurant earns praise for its delicious offerings, particularly the tasty shish kebabs made from chicken and lamb. Guests generally find the food to be delicious and varied with many satisfied with both the restaurant and bistro options, which offer tasty dishes at reasonable prices. However, the high prices of the restaurant may be a bit off-putting for some.
Despite the quality, there are several consistent issues. Guests frequently report that many advertised menu items are unavailable and the preparation of dishes often takes an unusually long time. Fish dishes, in particular, have been noted to fall behind schedule multiple times. Additionally, some guests have experienced instances where the restaurant was either too noisy or abruptly closed before the official end of service hours, preventing them from dining there. There have also been times when the restaurant was rented out, leaving guests to seek alternative dining options elsewhere. Even with these issues, the overall impression is that when dining is possible, the meals are prepared well and tastefully.
The staff’s responsiveness regarding amenities, like providing kettles upon request, is a positive note. However, the unpredictability of the restaurant’s availability and service can be a significant downside. For those who enjoy convenience, room service from the cafe is a good alternative. All in all, while Come INN’s restaurant has its share of challenges, its culinary offerings are often well-prepared and satisfying.
'Come INN' has garnered a range of feedback highlighting several positive aspects about its rooms. Guests frequently mention that the rooms are clean, spacious and well-maintained, providing a comfortable and cozy experience. Newly renovated rooms with modern and stylish furniture contribute to the pleasant atmosphere. The Queen Suite especially stands out for meeting expectations as seen in photos, featuring large, comfortable beds and effective air conditioning.
The hotel provides necessary amenities, including the availability of bathrobes and slippers and consistently offers good housekeeping services. Rooms are often described as bright and quiet with good noise insulation, creating a peaceful stay environment. The decor matches the photos, meeting guests' expectations for a stylish and contemporary feel.
While some reviews point out the lack of amenities such as refrigerators and occasional issues with the bathroom condition, the overall sentiment remains positive. The inclusion of a nutritious breakfast and well-functioning reception services add to the value, making it an attractive option for travelers seeking good value for money.
In summary, 'Come INN' offers clean, spacious and cozy rooms that largely meet the needs of its guests, providing a comfortable stay with modern conveniences.
The beds at Come INN receive mixed reviews from guests, although many found them to be quite comfortable. Large, spacious and often described as big and welcoming, these beds often feature memory foam mattresses, which some guests found extremely comfortable. Positive mentions include the beds being comfortable without any dips and having clean, good quality bed linen.
However, not all guests had a comfortable experience. A significant number noted issues with worn-out and sagging mattresses, leading to discomfort and a less-than-ideal night's sleep. Some beds were described as too soft with mattresses that almost sank to the floor. There were also comments on outdated bedding and bed linen, which at times appeared grey and worn.
While many enjoyed the spaciousness and general comfort of the beds, the consistency of mattress quality appears to vary, leaving some guests less satisfied with their sleeping arrangements.
When it comes to cleanliness, Come INN hotel generally receives high marks from its guests. Many of the reviews highlight the hotel's clean and spacious rooms, which are often described as cozy and well-maintained. Daily housekeeping ensures that rooms remain tidy and fresh, contributing to an overall sense of comfort. Guests have noted that everything, from the rooms to the common areas, is kept clean and tidy with pleasant scents permeating the spaces.
The bathrooms, however, receive mixed feedback. While some guests find them clean and equipped with bathrobes and slippers, others report issues such as old plumbing, clogged sinks and a stale smell. Despite these occasional drawbacks, the positive reviews on the room cleanliness are plentiful with guests appreciating the lack of strange odors and the thoughtful daily provision of bottled water.
Service quality also adds to the comfort with polite and efficient housekeeping staff frequently mentioned. The hotel's good value for money, coupled with its cleanliness and cozy atmosphere, makes it an appealing choice for many travelers. Although some minor issues exist, particularly concerning the bathrooms, the overall cleanliness and pleasant ambiance of Come INN leave a positive impression on most visitors.
At 'Come INN,' the guest feedback on the hotel staff is overwhelmingly positive, highlighting a team that excels in many areas of customer service. Many guests have praised the staff for their friendliness with frequent mentions of their politeness, attentiveness and overall helpful demeanor. It's notable that many interactions leave a mark on visitors with specific shoutouts to the exceptional service provided by individuals like Anel at the reception.
The breakfast service also garners positive comments, especially towards the female employees who serve it. Housekeeping maintains a good standard, ensuring clean and cozy environments for guests. Moreover, the reception is often acknowledged for its efficiency, managing tasks like early check-ins smoothly.
However, it’s essential to note occasional mentions of unpleasant experiences with staff, including comments about rudeness from specific employees. These instances seem to be exceptions rather than the rule, as the majority of feedback celebrates the team's responsiveness and accommodating nature.
Overall, the staff at 'Come INN' plays a vital role in creating a welcoming and pleasant atmosphere for guests with consistent commendations for being polite, friendly and ready to assist at all times. This positive culture appears to significantly enhance the overall guest experience, contributing to the hotel's solid reputation.
The reviews for the wifi at 'Come INN' are generally positive. Guests frequently mention that the internet is operational and of good quality. Several reviews highlight the good Wi-Fi speed and how well the wifi works throughout the hotel, including in rooms during breakfast. Fast check-in is also noted as a benefit. However, there were a few complaints about difficulties connecting to the Wi-Fi and instances when it was not working reliably. Overall, the Wi-Fi at 'Come INN' receives favorable remarks for its performance and speed.
Come INN offers its guests a range of parking options that generally receive positive feedback. The hotel provides a small, enclosed parking area where guests can leave their cars safely behind a fence. Notable points include free parking availability and the convenience of having parking on the premises. Guests have reported being able to leave their cars for extended periods, sometimes with discounts. However, a few reviews mention occasional issues such as finding the lot iced over or situations where parking was not available. Overall, most feedback indicates that the parking facilities are a convenient and secure feature of the Come INN.
Come INN provides a warm, family-friendly atmosphere that truly caters to the needs of guests traveling with children. The hotel features large and comfortable family rooms, making it a good option for those seeking a cozy stay. The rooms are noted for being warm, clean and very quiet, which is essential for a restful family retreat.
One of the standout aspects is the hotel's exceptional service, particularly for families. Guests appreciated how all their wishes were taken into account, from arranging early breakfasts to accommodating specific bed preferences. There was even praise for the attentive staff who went out of their way to assist when a child fell ill, never refusing any requests and ensuring comfort throughout the stay.
The presence of autonomous heating is another noteworthy feature for families, ensuring the comfort and well-being of children, especially during colder weather. The overall experience is further enhanced by thoughtful little touches, such as a comfortable sofa bed suitable for children.
While the hotel might not be specifically designed with numerous family-oriented activities or amenities, the overall environment and the exceptional service make Come INN a solid choice for families looking for a reliable and restful place to stay.
Come INN is praised as a good hotel for its price, delivering a cozy and complete experience. Often compared favorably to chain hotels within its category, many guests find it to be on par, if not better, than expected for a three-star rating. The hotel's service is frequently described as standard and good, aligning well with its advertised rating. Some guests even argue that it surpasses typical three-star expectations, equating it to four-star quality. Overall, Come INN provides a value-for-money stay that meets and occasionally exceeds its three-star promise.
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Location
The location’s proximity to key areas ensures that guests can reach their desired destinations within a short time, either by foot, taxi or public transport. Despite some comments about the hotel being somewhat far from the city center, other reviews acknowledge the advantage of the quieter embassy district. Additionally, the nearby shops and ATMs provide added convenience for guests.
Overall, the location is often described as excellent, great and convenient, meeting various travel needs effectively, especially for those with business at the embassies or surrounding cultural attractions.
Breakfast
Guests found the ingredients to be fresh and the food well-prepared with several reviews noting the delicious pancakes and hearty portions that provide a satisfying start to the day. The service is commendable with staff accommodating requests for early meals and maintaining a clean environment.
However, not all reviews are glowing. Some guests found the breakfast to be simple and modest, lacking in variety and occasionally not replenished quickly enough. There were mentions of missing items like orange juice and a coffee machine and a few guests experienced less pleasant aspects such as food that wasn't always fresh or properly heated. Some even reported severe issues such as food poisoning, which is a significant concern.
Overall, while there are areas for improvement, especially concerning variety and freshness consistency, many guests leave satisfied with the breakfast offerings at 'Come INN'.
Dinner
Despite the quality, there are several consistent issues. Guests frequently report that many advertised menu items are unavailable and the preparation of dishes often takes an unusually long time. Fish dishes, in particular, have been noted to fall behind schedule multiple times. Additionally, some guests have experienced instances where the restaurant was either too noisy or abruptly closed before the official end of service hours, preventing them from dining there. There have also been times when the restaurant was rented out, leaving guests to seek alternative dining options elsewhere. Even with these issues, the overall impression is that when dining is possible, the meals are prepared well and tastefully.
The staff’s responsiveness regarding amenities, like providing kettles upon request, is a positive note. However, the unpredictability of the restaurant’s availability and service can be a significant downside. For those who enjoy convenience, room service from the cafe is a good alternative. All in all, while Come INN’s restaurant has its share of challenges, its culinary offerings are often well-prepared and satisfying.
Rooms
The hotel provides necessary amenities, including the availability of bathrobes and slippers and consistently offers good housekeeping services. Rooms are often described as bright and quiet with good noise insulation, creating a peaceful stay environment. The decor matches the photos, meeting guests' expectations for a stylish and contemporary feel.
While some reviews point out the lack of amenities such as refrigerators and occasional issues with the bathroom condition, the overall sentiment remains positive. The inclusion of a nutritious breakfast and well-functioning reception services add to the value, making it an attractive option for travelers seeking good value for money.
In summary, 'Come INN' offers clean, spacious and cozy rooms that largely meet the needs of its guests, providing a comfortable stay with modern conveniences.
Beds
However, not all guests had a comfortable experience. A significant number noted issues with worn-out and sagging mattresses, leading to discomfort and a less-than-ideal night's sleep. Some beds were described as too soft with mattresses that almost sank to the floor. There were also comments on outdated bedding and bed linen, which at times appeared grey and worn.
While many enjoyed the spaciousness and general comfort of the beds, the consistency of mattress quality appears to vary, leaving some guests less satisfied with their sleeping arrangements.
Cleanliness
The bathrooms, however, receive mixed feedback. While some guests find them clean and equipped with bathrobes and slippers, others report issues such as old plumbing, clogged sinks and a stale smell. Despite these occasional drawbacks, the positive reviews on the room cleanliness are plentiful with guests appreciating the lack of strange odors and the thoughtful daily provision of bottled water.
Service quality also adds to the comfort with polite and efficient housekeeping staff frequently mentioned. The hotel's good value for money, coupled with its cleanliness and cozy atmosphere, makes it an appealing choice for many travelers. Although some minor issues exist, particularly concerning the bathrooms, the overall cleanliness and pleasant ambiance of Come INN leave a positive impression on most visitors.
Staff
The breakfast service also garners positive comments, especially towards the female employees who serve it. Housekeeping maintains a good standard, ensuring clean and cozy environments for guests. Moreover, the reception is often acknowledged for its efficiency, managing tasks like early check-ins smoothly.
However, it’s essential to note occasional mentions of unpleasant experiences with staff, including comments about rudeness from specific employees. These instances seem to be exceptions rather than the rule, as the majority of feedback celebrates the team's responsiveness and accommodating nature.
Overall, the staff at 'Come INN' plays a vital role in creating a welcoming and pleasant atmosphere for guests with consistent commendations for being polite, friendly and ready to assist at all times. This positive culture appears to significantly enhance the overall guest experience, contributing to the hotel's solid reputation.
Wi-Fi
Parking
Family
One of the standout aspects is the hotel's exceptional service, particularly for families. Guests appreciated how all their wishes were taken into account, from arranging early breakfasts to accommodating specific bed preferences. There was even praise for the attentive staff who went out of their way to assist when a child fell ill, never refusing any requests and ensuring comfort throughout the stay.
The presence of autonomous heating is another noteworthy feature for families, ensuring the comfort and well-being of children, especially during colder weather. The overall experience is further enhanced by thoughtful little touches, such as a comfortable sofa bed suitable for children.
While the hotel might not be specifically designed with numerous family-oriented activities or amenities, the overall environment and the exceptional service make Come INN a solid choice for families looking for a reliable and restful place to stay.
3 Star
No, Come INN doesn't have any pool.
No, a spa isn't available at Come INN.
No, Come INN doesn't allow dogs.
Yes, parking facilities are available at Come INN.
No, Come INN doesn't have a gym.
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