InfoSummary of reviewsHampton Inn Monterrey-Airport is widely praised for its prime location, particularly appealing to travelers due to its proximity to the airport. Guests benefit from a stress-free experience with easy access to the airport and nearby dining options, enhancing the convenience of short stays. The well-regarded Los Fresnos Restaurant next door is a favorite among visitors, offering local cuisine within walking distance. Overall, the hotel provides a clean, restful, and welcoming environment, thanks to comfortable facilities and attentive staff.
Breakfast at the hotel is generally well-received, with many guests describing it as delicious and excellent, contributing positively to their mornings. Despite some criticism about the lack of variety and occasional shortages, its overall quality remains a highlight, suggesting room for improvement in diversity and supply.
Rooms at Hampton Inn Monterrey-Airport offer comfort, especially noted for their bedding and pillows contributing to a restful stay. Positive mentions of the lighting and general ambiance further add to their appeal. Nonetheless, mixed reviews highlight issues like musty odors, dampness, outdated facilities, and occasional maintenance oversights, urging potential visitors to weigh these aspects when booking.
Cleanliness is generally favored among guests - the staff's attentive service and friendliness significantly bolster the hotel's reputation. While occasional reports of odors, noise disturbances, and pool maintenance indicate areas needing attention, the hotel maintains its positive standing through diligent staff efforts. The hotel's transport service and welcoming reception area contribute positively, alongside enjoyable happy hour events, ensuring guests feel well-cared-for.
Overall, Hampton Inn Monterrey-Airport excels in providing a convenient and comfortable stay, with commendable staff service enhancing the guest experience. While certain areas require attention, the hotel's strong points in location, amenities, and staff support make it a preferred choice for travelers visiting Monterrey. Show more
InfoSummary of reviewsWyndham Garden Monterrey Aeropuerto consistently receives praise for its excellent location, especially beneficial for travelers needing quick access to Monterrey International Airport. The hotel's proximity to the airport, paired with a free shuttle service, ensures hassle-free transfers for guests. Besides, the hotel's closeness to various restaurants and shops adds to the convenience, making it an attractive choice for both leisure and business travelers. The friendly and efficient staff further enhance the positive experiences of many visitors, contributing significantly to the hotel's welcoming atmosphere.
The hotel's breakfast offerings are highly regarded for their quality and taste with many guests enjoying the delicious and varied buffet featuring hot dishes and fresh fruits. While some travelers suggested more variety in the breakfast menu, the majority found it to be a satisfying start to their day. The dining area is noted for its cleanliness and the commendable service provided by the staff.
Although the hotel does not offer a 24-hour restaurant service, the proximity to multiple dining options ensures that guests have alternative choices for meals. On the downside, the lack of on-site food service at night is a noted shortcoming.
Guest reviews of the hotel rooms present a mixed picture. Positively, many guests describe the rooms as comfortable, clean and adequately sized with particularly good mentions of the beds. However, issues such as musty odors, poor ventilation and maintenance problems highlight the need for room updates and better upkeep. Despite these concerns, the rooms' comfort and cleanliness cater well to most guests, ensuring a satisfactory stay.
Cleanliness throughout the hotel is generally praised with many guests finding their rooms well-maintained and the public areas tidy. Nevertheless, some critiques focus on dirty hallway carpets, musty smells and occasional housekeeping lapses, indicating areas needing improvement.
Guests frequently commend the hotel's staff for their attentiveness, politeness and efficiency. The staff's dedication to excellent customer service is consistently noted, making for a pleasant and stress-free experience despite a few isolated mentions of unfriendliness.
The hotel’s Wi-Fi service receives varying feedback with some guests appreciating the fast and reliable connection. However, issues with connectivity in certain rooms and intermittent service detract from the overall experience.
The gym facilities seem adequate for guests looking to maintain their fitness routines, though the limited equipment was noted as an area that could be enhanced. Conversely, parking is appreciated for being secure, free and convenient, meeting the needs of most guests.
Overall, Wyndham Garden Monterrey Aeropuerto is deemed a convenient and comfortable option, particularly for short stays and business travelers. With its strategic location, welcoming staff and comfortable beds, it fulfills the essential needs of guests while showing room for improvements in certain areas. Show more
InfoSummary of reviewsCHN Hotel Monterrey Aeropuerto, Trademark by Wyndham, receives extensive acclaim for its strategic location near Monterrey Airport. Guests repeatedly highlight the convenience of its proximity to the airport, efficient shuttle service and ample parking options. The hotel's placement, complemented by nearby eateries and a quiet environment, makes it an ideal choice for travelers with early flights or layovers.
The breakfast offerings are another high point with many guests praising the variety, quality and freshness of the buffet. However, some guests feel that there could be more variety and that certain items lack seasoning. Despite these occasional critiques, the overall sentiment towards the breakfast is favorable.
Dining experiences at the hotel are mixed. While the food quality and reasonable prices are appreciated, service issues such as slow delivery and occasional unavailability of meals have been noted. Room service, in particular, faces challenges with timeliness and accuracy.
Guests typically find the rooms at CHN Hotel Monterrey Aeropuerto to be spacious, clean and comfortable. The large, well-equipped rooms are a standout feature, though some guests noted issues with cleanliness and maintenance. The general consensus is positive with many appreciating the comfortable beds and the presence of amenities like in-room safes and refrigerators.
Cleanliness is praised in many areas, especially in the lobby and swimming pool, though some rooms and bathrooms call for better maintenance and housekeeping. The staff garners positive remarks for their friendliness and attentiveness, contributing to a welcoming atmosphere. Despite isolated incidents of less-than-satisfactory service, the staff's general demeanor receives commendation.
WiFi connectivity at the hotel receives mixed reviews with some guests enjoying good service and others experiencing issues with stability and speed. The gym facilities are seen as limited with broken equipment and restricted operating hours, suggesting a need for improvement. The swimming pool, while generally clean and well-kept, occasionally lacks proper seating and maintenance, which detracts from the otherwise pleasant experience.
Parking at the hotel is generally positive, though some guests find the availability limited and navigation confusing. For families, the hotel's spacious rooms and hospitable staff make it a commendable choice, offering good value for money and comfort for children. The comfort of the beds is frequently highlighted, contributing to a restful stay despite occasional inconsistencies in bedding quality.
Overall, CHN Hotel Monterrey Aeropuerto, Trademark by Wyndham, provides a high-quality, four-star experience with modern amenities and a luxurious environment. It is a top choice for both leisure and business travelers, thanks to its excellent location, comfortable accommodations and professional service. Show more
InfoSummary of reviewsIbis Monterrey Aeropuerto receives positive reviews primarily for its exceptional location near the airport and the convenience it offers travelers, especially those on business trips or with early flights. The complimentary 24/7 shuttle service further enhances the practicality of the hotel, ensuring seamless airport transfers.
The breakfast at the hotel is generally well-received for its variety and freshness with many guests appreciating the convenience of room service. However, some issues were noted with the menu's simplicity and occasional delays in replenishing food items during busy times.
Dinner experiences are mixed; while the friendly and attentive staff are often praised, the limited restaurant hours and lack of menu variety detract from the dining experience. Complaints about food quality and the cleanliness of the restaurant have also been reported.
Room reviews are varied with some guests finding the accommodations clean and practical. However, common criticisms include the compact size of rooms and bathrooms, outdated furniture and occasional maintenance issues. Noise from other rooms and outside traffic is also a frequent complaint.
Cleanliness at the hotel presents a mixed picture. While some guests commend the clean rooms and public areas like the reception, others highlight significant cleanliness concerns, including dirty sheets, moldy bathrooms and general neglect of maintenance.
The staff generally receives high marks for their friendliness and helpfulness, particularly in providing efficient airport transportation. However, feedback on reception staff is more mixed with some guests encountering unhelpful or rude service and language barriers.
The Wi-Fi service gets varied reviews with some guests finding it fast and reliable, while others experience slow speeds and connectivity issues.
For families, the hotel offers certain conveniences like a shuttle service but lacks specific child-friendly amenities, which may make the rooms feel cramped for larger families.
The beds also garner mixed feedback with some guests finding them comfortable, while others criticize them for being small, hard or unhygienic.
Overall, Ibis Monterrey Aeropuerto offers adequate accommodation with practical amenities lending themselves well to its three-star rating. While certain aspects such as room size and cleanliness need improvement, the hotel's strong points like the excellent location, friendly staff and reasonable pricing make it a solid choice, particularly for business travelers and those needing a convenient stopover near the airport. Show more
InfoSummary of reviewsThe Best Western PREMIER Monterrey Aeropuerto is highly praised for its convenient location just minutes from the Monterrey airport, making it an ideal choice for travelers with early flights or frequent airport visits. The hotel offers a reliable airport shuttle and is positioned near various commercial areas and restaurants, providing both convenience and a tranquil atmosphere.
Guests frequently commend the breakfast experience for being satisfying and varied with good customer service enhancing the overall meal experience. However, there are some mentions of areas for improvement, such as the need for more variety and better scheduling for breakfast hours.
Dinner at the hotel generally receives positive reviews with many guests appreciating the quality and flavor of the food, as well as good service from the restaurant staff. There are minor areas for improvement, notably in the speed of service and consistency in meal preparation.
The rooms at the hotel are well-regarded for their comfort and cleanliness, featuring spacious layouts, large comfortable beds and modern amenities like air conditioning, microwaves, refrigerators and HD TVs. Despite occasional minor issues such as noise and odors, the overall guest experience in the rooms is highly positive, particularly for those seeking relaxation and convenience.
Cleanliness is a standout feature of the hotel with guests frequently noting the spotless condition of both rooms and communal areas. There are occasional isolated issues, but the general feedback emphasizes the hotel's commitment to high standards of cleanliness.
The hotel staff receive consistently high praise for their friendliness, helpfulness and attentiveness. Guests highlight the welcoming nature of the employees, from front desk receptionists to drivers, contributing significantly to a positive and comfortable stay.
WiFi service at the hotel receives mixed reviews; while some guests appreciate the speed and availability of both high-speed WiFi and Ethernet options, others note intermittent connectivity issues and installed limiters that affect usability.
The pool is another valued amenity, described as large, nice and not too crowded, although the water can occasionally be cold. This feature adds to the overall pleasant guest experience.
Parking at the hotel is considered fair and economical with ample parking spaces and a secure environment. Though some guests faced challenges with availability, the majority find the parking safe and reasonably priced.
Guests universally praise the comfort of the beds, describing them as very comfortable and contributing significantly to a restful stay. Clean rooms and excellent temperature control further enhance the sleeping experience.
Overall, the Best Western PREMIER Monterrey Aeropuerto is highly recommended for its excellent service, comfortable accommodations and strategic location, particularly for business travelers and those needing proximity to the airport. While there are minor areas for improvement, the hotel's strengths in customer service, cleanliness and amenities make it an excellent choice for a comfortable and convenient stay. Show more
InfoSummary of reviewsHoliday Inn Express & Suites Monterrey Aeropuerto by IHG, is highly commended for its excellent location, making it highly suitable for travelers with early flights or needing quick access to the airport. Guests frequently laud its proximity, being only five minutes away, along with the convenience of free breakfast, shuttles and smooth check-in processes. Although some comment on its distance from Monterrey city center and occasional issues with check-in times and pricing, the location remains a key strength.
The breakfast offerings receive mostly positive feedback with guests enjoying the delicious and varied all-you-can-eat buffet. Traditional items like eggs, chilaquiles and sweet bread are particularly appreciated. However, some suggest improvements for freshness and variety, noting issues with the orange juice, coffee and occasional presence of flies. Yet, the breakfast is often highlighted as a stay's highlight due to its quality and service.
Room comfort and cleanliness are notable positive aspects with many praising the comfort of the beds and pillows, spaciousness of the rooms and the overall cleanliness. While there are occasional reports of poor cleaning and noise issues, the general consensus is that the rooms are well-maintained and comfortable. The hotel's housekeeping staff is often recognized for their attention to detail, creating a clean and pleasant environment for families.
The staff receives significant commendation for their friendliness and attentiveness, enhancing guests' overall experience. While there are isolated incidents of rudeness, the majority of guests find the staff to be welcoming, efficient and supportive. The airport transfer service, cleanliness and accessible facilities are also appreciated.
Parking at the hotel is valued for its convenience, especially for longer stays. Many guests appreciate the complimentary nights based on the length of stay, although some note that parking space can be limited, requiring improvements in capacity.
Overall, the hotel stands out for its comfort, cleanliness and excellent proximity to the airport, supported by a generally friendly and attentive staff. Show more