Best Western PREMIER Monterrey Aeropuerto
Monterrey
25.78684300,
-100.13676000
,
Boulevard Aeropuerto 5001 Parque Industrial Milenio
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Summary of reviewsThe Best Western PREMIER Monterrey Aeropuerto is highly praised for its convenient location just minutes from the Monterrey airport, making it an ideal choice for travelers with early flights or frequent airport visits. The hotel offers a reliable airport shuttle and is positioned near various commercial areas and restaurants, providing both convenience and a tranquil atmosphere.
Guests frequently commend the breakfast experience for being satisfying and varied with good customer service enhancing the overall meal experience. However, there are some mentions of areas for improvement, such as the need for more variety and better scheduling for breakfast hours.
Dinner at the hotel generally receives positive reviews with many guests appreciating the quality and flavor of the food, as well as good service from the restaurant staff. There are minor areas for improvement, notably in the speed of service and consistency in meal preparation.
The rooms at the hotel are well-regarded for their comfort and cleanliness, featuring spacious layouts, large comfortable beds and modern amenities like air conditioning, microwaves, refrigerators and HD TVs. Despite occasional minor issues such as noise and odors, the overall guest experience in the rooms is highly positive, particularly for those seeking relaxation and convenience.
Cleanliness is a standout feature of the hotel with guests frequently noting the spotless condition of both rooms and communal areas. There are occasional isolated issues, but the general feedback emphasizes the hotel's commitment to high standards of cleanliness.
The hotel staff receive consistently high praise for their friendliness, helpfulness and attentiveness. Guests highlight the welcoming nature of the employees, from front desk receptionists to drivers, contributing significantly to a positive and comfortable stay.
WiFi service at the hotel receives mixed reviews; while some guests appreciate the speed and availability of both high-speed WiFi and Ethernet options, others note intermittent connectivity issues and installed limiters that affect usability.
The pool is another valued amenity, described as large, nice and not too crowded, although the water can occasionally be cold. This feature adds to the overall pleasant guest experience.
Parking at the hotel is considered fair and economical with ample parking spaces and a secure environment. Though some guests faced challenges with availability, the majority find the parking safe and reasonably priced.
Guests universally praise the comfort of the beds, describing them as very comfortable and contributing significantly to a restful stay. Clean rooms and excellent temperature control further enhance the sleeping experience.
Overall, the Best Western PREMIER Monterrey Aeropuerto is highly recommended for its excellent service, comfortable accommodations and strategic location, particularly for business travelers and those needing proximity to the airport. While there are minor areas for improvement, the hotel's strengths in customer service, cleanliness and amenities make it an excellent choice for a comfortable and convenient stay.
Categories
Guests frequently commend the breakfast experience for being satisfying and varied with good customer service enhancing the overall meal experience. However, there are some mentions of areas for improvement, such as the need for more variety and better scheduling for breakfast hours.
Dinner at the hotel generally receives positive reviews with many guests appreciating the quality and flavor of the food, as well as good service from the restaurant staff. There are minor areas for improvement, notably in the speed of service and consistency in meal preparation.
The rooms at the hotel are well-regarded for their comfort and cleanliness, featuring spacious layouts, large comfortable beds and modern amenities like air conditioning, microwaves, refrigerators and HD TVs. Despite occasional minor issues such as noise and odors, the overall guest experience in the rooms is highly positive, particularly for those seeking relaxation and convenience.
Cleanliness is a standout feature of the hotel with guests frequently noting the spotless condition of both rooms and communal areas. There are occasional isolated issues, but the general feedback emphasizes the hotel's commitment to high standards of cleanliness.
The hotel staff receive consistently high praise for their friendliness, helpfulness and attentiveness. Guests highlight the welcoming nature of the employees, from front desk receptionists to drivers, contributing significantly to a positive and comfortable stay.
WiFi service at the hotel receives mixed reviews; while some guests appreciate the speed and availability of both high-speed WiFi and Ethernet options, others note intermittent connectivity issues and installed limiters that affect usability.
The pool is another valued amenity, described as large, nice and not too crowded, although the water can occasionally be cold. This feature adds to the overall pleasant guest experience.
Parking at the hotel is considered fair and economical with ample parking spaces and a secure environment. Though some guests faced challenges with availability, the majority find the parking safe and reasonably priced.
Guests universally praise the comfort of the beds, describing them as very comfortable and contributing significantly to a restful stay. Clean rooms and excellent temperature control further enhance the sleeping experience.
Overall, the Best Western PREMIER Monterrey Aeropuerto is highly recommended for its excellent service, comfortable accommodations and strategic location, particularly for business travelers and those needing proximity to the airport. While there are minor areas for improvement, the hotel's strengths in customer service, cleanliness and amenities make it an excellent choice for a comfortable and convenient stay.
Business Hotel
This hotel features business amenities and services. It is located in Parque Industrial Milenio. It offers meeting facilities and comfortable rooms.
Hotel with Parking
This hotel offers convenient parking, especially for travelers using the airport. It also has high ratings and is known for its excellent service and amenities.
Luxury Hotel
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
Nestled just minutes from the Monterrey airport, the Best Western Premier Monterrey Aeropuerto boasts a location that is highly praised for its convenience. Many reviews emphasize the hotel's proximity to the airport, making it an ideal choice for travelers needing quick and easy access to their flights. The location is not only near the airport but is also appreciated for its cleanliness and excellent service, including a reliable airport shuttle that eases the transit experience.
The hotel is perfect for those with early morning travels, offering features such as spacious, comfortable rooms and friendly reception staff. Guests also commend its central positioning, which juxtaposes a tranquil atmosphere with nearby commercial areas and restaurant chains.
In addition, the hotel appeals to frequent travelers by providing various amenities, such as a complete breakfast spread, ample parking and excellent service, ensuring a pleasant stay. Despite its convenience for airport access, the hotel's surroundings may present some navigational challenges due to poor road conditions and signage. However, its prime location and essential services make the Best Western Premier Monterrey Aeropuerto a reliable choice for anyone in need of accommodation close to the airport.
The breakfast offerings at Best Western PREMIER Monterrey Aeropuerto have received mixed reviews from guests. Many guests praised the breakfast as being excellent, delicious and very complete, often highlighting it as one of the most satisfying and varied they have experienced in similar hotels. The customer service, especially during breakfast, was frequently mentioned as very good with friendly and attentive waiters contributing positively to the experience.
However, some guests reported that the breakfast lacked variety and flavor, describing it as mediocre, basic or disappointing. The buffet's limited selection and the quality of certain dishes, such as raw eggs, were points of criticism. The breakfast schedule also posed issues with some guests unable to take advantage of it due to the early closing time, absence of to-go options or inadequate restocking of items as service progressed.
While the convenience of inclusive breakfast and the proximity to the airport were appreciated, there's a consensus that improvements could be made in terms of variety and flavor to better meet guest expectations. Despite the criticisms, the prevailing sentiment is that the breakfast generally provides a good start to the day, especially considering it is complimentary.
The dinner experience at Best Western PREMIER Monterrey Aeropuerto showcases a variety of perspectives, but generally leans towards a positive experience with some areas for improvement. Guests frequently commend the delicious and tasty food, highlighting the excellent quality and flavor of both meals and drinks. The restaurant’s service is often praised with good dining service and an excellent quality/price ratio being noted.
However, there are certain criticisms that need attention. Some diners were dissatisfied with the taste of specific items, describing the club sandwich and some meals as very bad or tasteless. The speed of service is also a concern with several mentioning that dinner took too long to arrive and some dishes were not as hot as they should have been. The presentation and attentiveness of the restaurant manager for dinner did not live up to the rest of the staff's standards.
A few logistical issues were raised as well, such as the bar being closed early, high prices for certain items and confusion over payment methods. Additionally, minor suggestions such as the need for spicier salsa and better instructions for gym equipment were also mentioned.
In conclusion, while the dining options at Best Western PREMIER Monterrey Aeropuerto are generally well-received for their taste and quality, there are several service and logistical aspects that could benefit from improvement.
At Best Western PREMIER Monterrey Aeropuerto, guests frequently highlight the comfort and cleanliness of the rooms, making it a popular choice for travelers seeking luxury and relaxation. The rooms are lauded for their spaciousness with many reviewers noting the large, comfortable beds and well-maintained facilities. Guests appreciate the modern amenities, such as air conditioning, microwaves, refrigerators and HD TVs, contributing to an excellent stay.
Although some rooms showed signs of age and occasional issues with noise and odors, the overall cleanliness and comfort seem to overshadow these minor drawbacks. Many guests commented on the rooms being spotless and the beds being extremely comfortable, ideal for a restful night. The spacious bathrooms and thoughtful amenities further enhance the experience, making the rooms well-equipped for convenience and relaxation.
With a focus on guest comfort, the hotel provides rooms that are excellent for both rest and work, ticking all the boxes for a satisfying stay. Despite occasional criticisms, the majority of reviews reflect positively on the room quality, underlining their suitability for business and leisure travelers alike.
The beds at Best Western PREMIER Monterrey Aeropuerto receive consistently high praise from guests. Many reviews highlight the comfort of the mattresses and pillows with terms like very comfortable, super comfortable and excellent mattress appearing frequently. Guests appreciate the cleanliness of the rooms, which complements the comfort of the beds, making for a restful stay. While there is a minor mention of discomfort for those using sofa beds and a note about occasional stained sheets, the overall sentiment remains positive regarding the primary sleeping arrangements. The perfect temperature control in the rooms further enhances the sleeping experience.
The Best Western PREMIER Monterrey Aeropuerto shines when it comes to cleanliness with multiple reviews emphasizing spotless rooms and well-maintained facilities. Guests frequently mentioned that the rooms were very clean and beds comfortably inviting. The overall cleanliness of the hotel, including common areas and facilities, was consistently highlighted as excellent, often described as super clean and well-organized.
While the hotel excels in cleanliness, there were isolated comments about soap residues and occasional damaged bathroom fixtures. Some reviews also pointed out a few minor issues such as dusty rooms and worn-out backrests. However, these instances appear to be exceptions rather than the norm.
Overall, the majority of the feedback points to the hotel's commitment to maintaining a high standard of cleanliness, which, coupled with attentive staff, ensures a comfortable stay for guests.
The staff at Best Western PREMIER Monterrey Aeropuerto consistently receive high praise for their friendliness, helpfulness and attentiveness. Guests frequently note the warm and welcoming nature of the employees, from the front desk to the drivers who pick them up at the airport. The staff's commitment to customer service is evident, as numerous reviews highlight their polite, respectful and accommodating behavior.
The receptionists stand out for their exceptional service, often going above and beyond to provide good recommendations and even assist with personal belongings. Specific staff members, including Sergio, were mentioned for their kindness and efficient service in getting guests to the airport.
Though a few reviews mentioned issues with the front desk’s attitude, the overall impression is that the team is professional and dedicated to ensuring a pleasant stay for all guests. The personnel’s efforts contribute significantly to the hotel's reputation, making it a recommended choice for travelers seeking excellent service and hospitality.
The hotel's amenities, such as free transportation to the airport and 24-hour room service, are appreciated with the staff playing a key role in delivering these services effectively. Moreover, the cleanliness and order of the property, coupled with the staff's cordial approach, ensure a high level of comfort for visitors. The bar staff's humor and politeness add an extra layer of enjoyment, making the overall guest experience positive and memorable.
In summary, the staff at Best Western PREMIER Monterrey Aeropuerto are frequently described as amazing, wonderful and incredibly friendly, contributing significantly to the hotel's high standards of service and guest satisfaction.
The guest reviews on WiFi at Best Western PREMIER Monterrey Aeropuerto reveal mixed experiences. Many guests highlight the good speed and strong Wi-Fi signals with some mentioning the availability of both high-speed WiFi and Ethernet options. However, there are consistent mentions of intermittent connectivity issues and an installed limiter that affects the overall usability of the connection. While some guests reported a satisfactory experience with fast and reliable internet, others noted the need for improvements in the WiFi service. Overall, the WiFi service received praise for its speed but also faced criticism due to occasional connection problems.
The pool at Best Western PREMIER Monterrey Aeropuerto receives a variety of feedback from guests. The area itself is described as large and very nice, offering a comfortable and clean environment. Guests appreciate that it is not too crowded, contributing to a pleasant and communal atmosphere. The pool is often highlighted as an enjoyable feature of the hotel with comments such as "the pool was great" and "very nice swimming pool." However, it is noted that the pool water can be quite cold. Overall, the pool is a valued amenity among guests, contributing positively to their stay.
The parking situation at Best Western PREMIER Monterrey Aeropuerto receives mostly positive feedback from guests. Visitors find it a fair and economical place to leave their cars with some noting that the parking rates are cheaper compared to nearby options. The parking area itself is described as spacious and guests appreciate the free parking service offered by the hotel. Many feel confident in the safety of the parking lot, deeming it a secure place to leave their vehicles while they travel.
However, there are a few drawbacks mentioned. Some guests pointed out a lack of parking spaces, leading to situations where they had to find alternative parking solutions. There were also comments about a previous free parking policy that is no longer in place, which has caused some confusion and dissatisfaction. Additionally, the parking lot is not covered, a detail that some guests felt could be improved upon. Despite these issues, the overall consensus leans towards a positive experience, emphasizing the safe and reasonably priced parking provided by the hotel.
The Best Western PREMIER Monterrey Aeropuerto offers a highly recommended and excellent hotel experience with lovely rooms and top-notch service. Many guests describe their stay as one of their best hotel experiences, praising the perfect getaway rooms and exceptional customer service. The hotel is noted for its very good price-performance ratio, making it an affordable yet comfortable choice, especially convenient for travelers needing proximity to the airport.
Guests frequently highlight the very good attention from the front desk and personnel, ensuring a pleasant stay overall. Positive feedback covers the location, comfort and practicality of the hotel. Though some guests feel the facilities don't quite meet five-star standards, the superb service and overall positive experience tend to outweigh these minor critiques.
Best Western PREMIER Monterrey Aeropuerto receives high praise from business travelers for its advantageous features tailored to professional needs. The hotel's location is highly convenient for work-related visits, particularly due to its proximity to the airport. Accommodations are described as top-level, providing a conducive environment for business activities. The rooms are well-equipped with a desk and office chair, offering the perfect space to work efficiently. Guests benefit from a reliable internet connection, essential for maintaining work routines. Additionally, the process to check in is notably quick, adding to the overall convenience. The availability of parking further adds to its suitability for those traveling by car. Overall, it's an excellent choice for a business trip.
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Location
The hotel is perfect for those with early morning travels, offering features such as spacious, comfortable rooms and friendly reception staff. Guests also commend its central positioning, which juxtaposes a tranquil atmosphere with nearby commercial areas and restaurant chains.
In addition, the hotel appeals to frequent travelers by providing various amenities, such as a complete breakfast spread, ample parking and excellent service, ensuring a pleasant stay. Despite its convenience for airport access, the hotel's surroundings may present some navigational challenges due to poor road conditions and signage. However, its prime location and essential services make the Best Western Premier Monterrey Aeropuerto a reliable choice for anyone in need of accommodation close to the airport.
Breakfast
However, some guests reported that the breakfast lacked variety and flavor, describing it as mediocre, basic or disappointing. The buffet's limited selection and the quality of certain dishes, such as raw eggs, were points of criticism. The breakfast schedule also posed issues with some guests unable to take advantage of it due to the early closing time, absence of to-go options or inadequate restocking of items as service progressed.
While the convenience of inclusive breakfast and the proximity to the airport were appreciated, there's a consensus that improvements could be made in terms of variety and flavor to better meet guest expectations. Despite the criticisms, the prevailing sentiment is that the breakfast generally provides a good start to the day, especially considering it is complimentary.
Dinner
However, there are certain criticisms that need attention. Some diners were dissatisfied with the taste of specific items, describing the club sandwich and some meals as very bad or tasteless. The speed of service is also a concern with several mentioning that dinner took too long to arrive and some dishes were not as hot as they should have been. The presentation and attentiveness of the restaurant manager for dinner did not live up to the rest of the staff's standards.
A few logistical issues were raised as well, such as the bar being closed early, high prices for certain items and confusion over payment methods. Additionally, minor suggestions such as the need for spicier salsa and better instructions for gym equipment were also mentioned.
In conclusion, while the dining options at Best Western PREMIER Monterrey Aeropuerto are generally well-received for their taste and quality, there are several service and logistical aspects that could benefit from improvement.
Rooms
Although some rooms showed signs of age and occasional issues with noise and odors, the overall cleanliness and comfort seem to overshadow these minor drawbacks. Many guests commented on the rooms being spotless and the beds being extremely comfortable, ideal for a restful night. The spacious bathrooms and thoughtful amenities further enhance the experience, making the rooms well-equipped for convenience and relaxation.
With a focus on guest comfort, the hotel provides rooms that are excellent for both rest and work, ticking all the boxes for a satisfying stay. Despite occasional criticisms, the majority of reviews reflect positively on the room quality, underlining their suitability for business and leisure travelers alike.
Beds
Cleanliness
While the hotel excels in cleanliness, there were isolated comments about soap residues and occasional damaged bathroom fixtures. Some reviews also pointed out a few minor issues such as dusty rooms and worn-out backrests. However, these instances appear to be exceptions rather than the norm.
Overall, the majority of the feedback points to the hotel's commitment to maintaining a high standard of cleanliness, which, coupled with attentive staff, ensures a comfortable stay for guests.
Staff
The receptionists stand out for their exceptional service, often going above and beyond to provide good recommendations and even assist with personal belongings. Specific staff members, including Sergio, were mentioned for their kindness and efficient service in getting guests to the airport.
Though a few reviews mentioned issues with the front desk’s attitude, the overall impression is that the team is professional and dedicated to ensuring a pleasant stay for all guests. The personnel’s efforts contribute significantly to the hotel's reputation, making it a recommended choice for travelers seeking excellent service and hospitality.
The hotel's amenities, such as free transportation to the airport and 24-hour room service, are appreciated with the staff playing a key role in delivering these services effectively. Moreover, the cleanliness and order of the property, coupled with the staff's cordial approach, ensure a high level of comfort for visitors. The bar staff's humor and politeness add an extra layer of enjoyment, making the overall guest experience positive and memorable.
In summary, the staff at Best Western PREMIER Monterrey Aeropuerto are frequently described as amazing, wonderful and incredibly friendly, contributing significantly to the hotel's high standards of service and guest satisfaction.
Wi-Fi
Pool
Parking
However, there are a few drawbacks mentioned. Some guests pointed out a lack of parking spaces, leading to situations where they had to find alternative parking solutions. There were also comments about a previous free parking policy that is no longer in place, which has caused some confusion and dissatisfaction. Additionally, the parking lot is not covered, a detail that some guests felt could be improved upon. Despite these issues, the overall consensus leans towards a positive experience, emphasizing the safe and reasonably priced parking provided by the hotel.
5 Star
Guests frequently highlight the very good attention from the front desk and personnel, ensuring a pleasant stay overall. Positive feedback covers the location, comfort and practicality of the hotel. Though some guests feel the facilities don't quite meet five-star standards, the superb service and overall positive experience tend to outweigh these minor critiques.
Business
Yes, Best Western PREMIER Monterrey Aeropuerto has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Best Western PREMIER Monterrey Aeropuerto.
No, Best Western PREMIER Monterrey Aeropuerto doesn't allow dogs.
Yes, parking facilities are available at Best Western PREMIER Monterrey Aeropuerto.
Yes, Best Western PREMIER Monterrey Aeropuerto has a gym.
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