Ibis Monterrey Aeropuerto
Monterrey
25.78719800,
-100.13765000
,
Boulevard Interamerican 105 Al 109 Parque Industrial Finsa
(Show on Map)
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsIbis Monterrey Aeropuerto receives positive reviews primarily for its exceptional location near the airport and the convenience it offers travelers, especially those on business trips or with early flights. The complimentary 24/7 shuttle service further enhances the practicality of the hotel, ensuring seamless airport transfers.
The breakfast at the hotel is generally well-received for its variety and freshness with many guests appreciating the convenience of room service. However, some issues were noted with the menu's simplicity and occasional delays in replenishing food items during busy times.
Dinner experiences are mixed; while the friendly and attentive staff are often praised, the limited restaurant hours and lack of menu variety detract from the dining experience. Complaints about food quality and the cleanliness of the restaurant have also been reported.
Room reviews are varied with some guests finding the accommodations clean and practical. However, common criticisms include the compact size of rooms and bathrooms, outdated furniture and occasional maintenance issues. Noise from other rooms and outside traffic is also a frequent complaint.
Cleanliness at the hotel presents a mixed picture. While some guests commend the clean rooms and public areas like the reception, others highlight significant cleanliness concerns, including dirty sheets, moldy bathrooms and general neglect of maintenance.
The staff generally receives high marks for their friendliness and helpfulness, particularly in providing efficient airport transportation. However, feedback on reception staff is more mixed with some guests encountering unhelpful or rude service and language barriers.
The Wi-Fi service gets varied reviews with some guests finding it fast and reliable, while others experience slow speeds and connectivity issues.
For families, the hotel offers certain conveniences like a shuttle service but lacks specific child-friendly amenities, which may make the rooms feel cramped for larger families.
The beds also garner mixed feedback with some guests finding them comfortable, while others criticize them for being small, hard or unhygienic.
Overall, Ibis Monterrey Aeropuerto offers adequate accommodation with practical amenities lending themselves well to its three-star rating. While certain aspects such as room size and cleanliness need improvement, the hotel's strong points like the excellent location, friendly staff and reasonable pricing make it a solid choice, particularly for business travelers and those needing a convenient stopover near the airport.
Categories
The breakfast at the hotel is generally well-received for its variety and freshness with many guests appreciating the convenience of room service. However, some issues were noted with the menu's simplicity and occasional delays in replenishing food items during busy times.
Dinner experiences are mixed; while the friendly and attentive staff are often praised, the limited restaurant hours and lack of menu variety detract from the dining experience. Complaints about food quality and the cleanliness of the restaurant have also been reported.
Room reviews are varied with some guests finding the accommodations clean and practical. However, common criticisms include the compact size of rooms and bathrooms, outdated furniture and occasional maintenance issues. Noise from other rooms and outside traffic is also a frequent complaint.
Cleanliness at the hotel presents a mixed picture. While some guests commend the clean rooms and public areas like the reception, others highlight significant cleanliness concerns, including dirty sheets, moldy bathrooms and general neglect of maintenance.
The staff generally receives high marks for their friendliness and helpfulness, particularly in providing efficient airport transportation. However, feedback on reception staff is more mixed with some guests encountering unhelpful or rude service and language barriers.
The Wi-Fi service gets varied reviews with some guests finding it fast and reliable, while others experience slow speeds and connectivity issues.
For families, the hotel offers certain conveniences like a shuttle service but lacks specific child-friendly amenities, which may make the rooms feel cramped for larger families.
The beds also garner mixed feedback with some guests finding them comfortable, while others criticize them for being small, hard or unhygienic.
Overall, Ibis Monterrey Aeropuerto offers adequate accommodation with practical amenities lending themselves well to its three-star rating. While certain aspects such as room size and cleanliness need improvement, the hotel's strong points like the excellent location, friendly staff and reasonable pricing make it a solid choice, particularly for business travelers and those needing a convenient stopover near the airport.
Dog Friendly Hotel
This hotel is highly praised for its pet-friendly policies, making it a convenient option for travelers with pets. The hotel provides clean spaces and even offers amenities like dog beds and welcome packs for pets.
Business Hotel
This hotel has four meeting rooms for seminars and conferences, as well as free Wi-Fi Internet access for both business and leisure guests. It has 127 air-conditioned and soundproof rooms available for reservation.
Accessible Hotel
This hotel has rooms suitable for people with reduced mobility. It provides a free airport shuttle, free Wi-Fi, and free parking.
3-Star Hotel
Providing basic and functional accommodations, this hotel offers free WiFi and a convenient location near the airport. It's a reliable option for travelers seeking affordability and accessibility for early morning flights.
Family Friendly Hotel
Guest Reviews
The Ibis Monterrey Aeropuerto is highly praised for its exceptional location, particularly its close proximity to the airport. Guests consistently highlight the convenience of being near the airport, which is ideal for those with early morning flights or late-night arrivals. The hotel's location allows for quick and easy transfers, minimizing travel stress. The availability of a complimentary shuttle service operating 24/7 enhances the convenience factor, ensuring seamless transportation to and from the airport. Many reviews emphasize the practicality of staying at this hotel, especially for business travelers or those needing a simple, comfortable stopover. The general sentiment reveals that while the location is the standout feature, the hotel also provides a comfortable stay with clean rooms and friendly staff. Overall, the Ibis Monterrey Aeropuerto is characterized as a strategically placed hotel offering practical amenities for airport users, making it a preferred choice for travelers passing through Monterrey.
The Ibis Monterrey Aeropuerto has received mixed reviews for its breakfast offerings. Many guests appreciated the varied and fresh food, describing it as delicious, abundant and generous for the price. The convenience of room service for breakfast was a highlight for some, adding to their overall satisfaction. Breakfast starts at 6:30 am, which suits most travelers, though a few guests mentioned that an earlier start time would have been more convenient for early flights.
On the other hand, some reviews pointed out the limited variety and occasional issues with replenishing items quickly enough, especially when the hotel was busy. A few guests were disappointed with the simple or austere menu and some found the quality inconsistent with specific mentions of overcooked eggs and a lack of options beyond basic dishes like eggs and chilaquiles. The extra charge for breakfast also came up in several reviews with a few guests feeling it wasn't worth the cost.
Despite these criticisms, many guests ultimately found the breakfast to be complete and satisfying, aligning well with the overall positive experience of staying at the hotel.
The dinner experience at Ibis Monterrey Aeropuerto has received mixed feedback from guests. On the positive side, the kitchen staff and restaurant employees are friendly and attentive, often making guests feel welcomed. Some reviewers praised the food as being very delicious and the restaurant service as affordable.
However, many guests noted several drawbacks. A recurring issue is the limited restaurant hours with many finding the eatery closed in the evenings or opening late for lunch. Complaints also include the lack of variety in the menu and the absence of essential items, resulting in a limited dining experience. Moreover, there are no room service options or vending machines for water and snacks, forcing guests to walk to distant stores for basic amenities.
Some guests also reported issues with the quality and cleanliness of the food with descriptions of dishes being burnt or poorly prepared. The restaurant environment has been described as lacking adequate lighting and occasionally being less than clean.
Overall, while the friendly staff and occasional good meals are appreciated, the limited hours, lack of variety and issues with food quality significantly impact the dining experience at Ibis Monterrey Aeropuerto.
The rooms at Ibis Monterrey Aeropuerto are a mixed bag with guests frequently mentioning their compact size. While some found the rooms to be clean and practical, others noted issues with maintenance and cleanliness. Many guests felt that the rooms needed remodeling, citing old furniture and worn-out facilities. The practicality of the rooms and the presence of basic amenities like soap and shampoo were appreciated by some, though others were disappointed by the absence of extras such as water, towels and working air conditioning.
The small size of the rooms and bathrooms was a common complaint with multiple reviews indicating that the spaces were cramped and uncomfortable for the price paid. The comfort of the beds received mixed feedback with some guests finding them comfortable while others described them as uncomfortable or too small. Noise from both other rooms and the road outside was also noted as a drawback.
Cleanliness appeared to be hit or miss with certain reviews praising the cleanliness of the rooms, while others mentioned dirty sheets, bathrooms and unpleasant odors. Despite these issues, some guests still found the rooms to be comfortable and described their stay as satisfactory, especially mentioning the convenience of the hotel's location. Overall, guests' experiences varied significantly, highlighting a need for improvements in maintenance and housekeeping for a more consistent stay.
While staying at Ibis Monterrey Aeropuerto, guests have a mixed experience with the beds. Many users appreciated the beds, frequently noting that the beds are very comfortable. Guests also complimented the comfort provided by the beds and pillows. However, there are frequent mentions of the beds being small, smaller than advertised or not suitable for two people. Some guests found the beds uncomfortable, hard or even described them as having only a hard base or just a sponge mat instead of a proper mattress. Issues with bed cleanliness, such as the presence of mites and bed bugs, were also pointed out, alongside problems with unpleasant odors from sheets and pillows. Overall, while some guests found the beds to offer a good night’s sleep, there were numerous complaints about size, comfort and cleanliness.
Despite some varying experiences, the cleanliness of Ibis Monterrey Aeropuerto has received mixed reviews. Several guests appreciated the hotel's clean and comfortable rooms, indicating that the property maintains a reasonable standard of hygiene. Some highlighted the cleanliness of specific areas such as the reception and entrance and a few found the overall environment to be adequately clean.
However, many reviews pointed out significant cleanliness issues. Common complaints included dirty hallways, bathrooms and sheets with several guests noting that their rooms were not properly cleaned during their stay. Specific issues like mold in the shower, rusty fixtures and dust in the rooms were frequently mentioned. The hotel's facilities, particularly the bathrooms, were often described as neglected and in need of better maintenance. Some guests reported an unpleasant odor in the hallways and lobby, contributing to a generally unkempt atmosphere.
While some guests did mention efficient cleaning services and clean towels, a consistent concern was the lack of thorough cleaning with some emphasizing that the rooms were neither fully cleaned nor refreshed regularly. This inconsistency in cleanliness standards, along with the perceived age and wear of the facilities, has tarnished the reputation of Ibis Monterrey Aeropuerto in terms of hygiene.
Overall, while the hotel does have moments of cleanliness that meet guests' expectations, there are numerous areas for improvement to ensure a consistently clean and comfortable stay for all visitors.
The staff at Ibis Monterrey Aeropuerto generally receive commendations for their friendliness, attentiveness and professionalism. Numerous reviews highlight the excellent service provided by the staff, particularly noting their kindness and helpful demeanor. The team is often described as very friendly and accommodating with speedy and efficient service, especially appreciated during late-night hours. The airport transportation service provided by the staff is frequently praised for its great efficiency.
However, there are contrasting opinions with a number of reviews expressing dissatisfaction with the reception staff. Some guests found the receptionists to be rude and unhelpful and there were remarks about a lack of English-speaking personnel at the front desk. Negative experiences also included instances of poor customer service and unfriendly attitudes, especially during interactions at reception.
Despite these mixed reviews, the overall sentiment suggests that while some staff members at reception might lack warmth or professionalism, many other employees are exceptional in their roles, contributing positively to the guest experience. The cleaning staff, in particular, are noted for their friendliness and helpfulness and the consistent mention of kindness and attentiveness reflects a generally positive staff interaction across the hotel.
The Wi-Fi at Ibis Monterrey Aeropuerto garners mixed reviews. While some guests praise the Wi-Fi as excellent and very fast with no connection issues, others experienced significant problems. Reports of slow internet speed and variable connectivity suggest that the Wi-Fi quality may differ between rooms. Despite a few mentions of difficulty connecting to the Wi-Fi, many guests noted a good wifi connection overall and stated that it worked perfectly for their needs. If the hotel enhances its network, it could significantly improve the guest experience.
Ibis Monterrey Aeropuerto presents a mixed experience for families with children. Though the hotel boasts a family atmosphere and offers conveniences like a 24-hour shuttle service, certain aspects are not particularly child-friendly. Rooms tend to be small and may feel cramped for a family of four, making them more suitable for sleeping and resting rather than extended stays. While the hotel has kid-friendly elements such as a children's playroom, guests have noted the lack of additional amenities and services specifically tailored for children. Despite these limitations, the hotel is generally well-positioned with good airport services and a welcoming environment for families.
Ibis Monterrey Aeropuerto is a reasonable choice for early airport travelers seeking basic accommodation. The hotel meets standard expectations for a three-star establishment, offering a good price-quality ratio and providing amenities that spark joy despite the small rooms. Guests appreciate the varied and included breakfast, which adds value to their stay.
The hotel features some practical amenities, though issues like non-closing windows, faulty heating and unclean rooms have been reported. The austere rooms, while consistent with its three-star rating, might fall short compared to other Ibis locations for some guests. Some have noted the absence of water in rooms, ice and room service.
Overall, the hotel offers fair value, especially considering its affordability and location near the airport. However, it might seem overpriced for those expecting higher standards. In summary, Ibis Monterrey Aeropuerto provides adequate accommodation with good amenities, aligning well with its three-star classification.
For those traveling to Monterrey on business, Ibis Monterrey Aeropuerto comes highly recommended. The hotel is strategically located close to industrial parks and has easy access to small restaurants and an outlet center, making it a convenient option for professionals on the go. One of its standout features is the secure parking, which adds a layer of security for business travelers.
The hotel offers a free shuttle service, ensuring hassle-free transport to and from the airport, which is especially valuable for those with early flights. Rooms are designed with practicality in mind; many guests appreciate the working table and chair provided, making it easy to stay productive. The facilities for storing luggage and the availability of room service contribute to a comfortable and efficient stay.
However, there are a few areas where the hotel could improve to better cater to business travelers. Enhanced Wi-Fi and more power outlets in rooms would make it easier for guests to work in the evening. Additionally, more comfortable chairs in the workspaces could significantly enhance comfort during longer working sessions.
Overall, despite some minor drawbacks, Ibis Monterrey Aeropuerto is a solid choice for business trips, combining excellent value for money with essential amenities that meet the needs of professionals.
Ibis Monterrey Aeropuerto receives mixed reviews regarding its accessibility for guests with disabilities. Positively, the hotel is conveniently close to the airport and offers a free and accessible shuttle service. Many users found it well-located, especially for those traveling by plane with a municipal bus stopping nearby and ample parking available. The hotel also offers facilities like elevators for convenience.
However, there are areas in need of improvement. Some reviewers noted that to fully obtain their room, the hotel needs to improve its overall accessibility; the hallways are narrow and occasionally dark. There were also mentions of the elevator breaking down, which can be problematic for wheelchair users or those with mobility issues. Additionally, complications such as delayed room access and unhelpful staff with luggage raised concerns. Despite these hiccups, many travelers still found the hotel fairly accessible and appreciated its strategic location near the airport.
Ibis Monterrey Aeropuerto is highly praised for its pet-friendly policies, making it a convenient option for travelers with pets. The hotel provides clean spaces and even offers amenities like dog beds and welcome packs for pets. Guests appreciate the excellent service and treatment from the staff. Additionally, water bottles for pets are available, ensuring pets are well taken care of. The hotel does charge extra fees for pets, including a deposit, but the overall experience of being able to bring pets along is positively noted. The hotel's pet-friendly atmosphere, combined with clean rooms and thoughtful amenities, makes it a suitable choice for pet owners.
Location Show Map
Location
Breakfast
On the other hand, some reviews pointed out the limited variety and occasional issues with replenishing items quickly enough, especially when the hotel was busy. A few guests were disappointed with the simple or austere menu and some found the quality inconsistent with specific mentions of overcooked eggs and a lack of options beyond basic dishes like eggs and chilaquiles. The extra charge for breakfast also came up in several reviews with a few guests feeling it wasn't worth the cost.
Despite these criticisms, many guests ultimately found the breakfast to be complete and satisfying, aligning well with the overall positive experience of staying at the hotel.
Dinner
However, many guests noted several drawbacks. A recurring issue is the limited restaurant hours with many finding the eatery closed in the evenings or opening late for lunch. Complaints also include the lack of variety in the menu and the absence of essential items, resulting in a limited dining experience. Moreover, there are no room service options or vending machines for water and snacks, forcing guests to walk to distant stores for basic amenities.
Some guests also reported issues with the quality and cleanliness of the food with descriptions of dishes being burnt or poorly prepared. The restaurant environment has been described as lacking adequate lighting and occasionally being less than clean.
Overall, while the friendly staff and occasional good meals are appreciated, the limited hours, lack of variety and issues with food quality significantly impact the dining experience at Ibis Monterrey Aeropuerto.
Rooms
The small size of the rooms and bathrooms was a common complaint with multiple reviews indicating that the spaces were cramped and uncomfortable for the price paid. The comfort of the beds received mixed feedback with some guests finding them comfortable while others described them as uncomfortable or too small. Noise from both other rooms and the road outside was also noted as a drawback.
Cleanliness appeared to be hit or miss with certain reviews praising the cleanliness of the rooms, while others mentioned dirty sheets, bathrooms and unpleasant odors. Despite these issues, some guests still found the rooms to be comfortable and described their stay as satisfactory, especially mentioning the convenience of the hotel's location. Overall, guests' experiences varied significantly, highlighting a need for improvements in maintenance and housekeeping for a more consistent stay.
Beds
Cleanliness
However, many reviews pointed out significant cleanliness issues. Common complaints included dirty hallways, bathrooms and sheets with several guests noting that their rooms were not properly cleaned during their stay. Specific issues like mold in the shower, rusty fixtures and dust in the rooms were frequently mentioned. The hotel's facilities, particularly the bathrooms, were often described as neglected and in need of better maintenance. Some guests reported an unpleasant odor in the hallways and lobby, contributing to a generally unkempt atmosphere.
While some guests did mention efficient cleaning services and clean towels, a consistent concern was the lack of thorough cleaning with some emphasizing that the rooms were neither fully cleaned nor refreshed regularly. This inconsistency in cleanliness standards, along with the perceived age and wear of the facilities, has tarnished the reputation of Ibis Monterrey Aeropuerto in terms of hygiene.
Overall, while the hotel does have moments of cleanliness that meet guests' expectations, there are numerous areas for improvement to ensure a consistently clean and comfortable stay for all visitors.
Staff
However, there are contrasting opinions with a number of reviews expressing dissatisfaction with the reception staff. Some guests found the receptionists to be rude and unhelpful and there were remarks about a lack of English-speaking personnel at the front desk. Negative experiences also included instances of poor customer service and unfriendly attitudes, especially during interactions at reception.
Despite these mixed reviews, the overall sentiment suggests that while some staff members at reception might lack warmth or professionalism, many other employees are exceptional in their roles, contributing positively to the guest experience. The cleaning staff, in particular, are noted for their friendliness and helpfulness and the consistent mention of kindness and attentiveness reflects a generally positive staff interaction across the hotel.
Wi-Fi
Family
3 Star
The hotel features some practical amenities, though issues like non-closing windows, faulty heating and unclean rooms have been reported. The austere rooms, while consistent with its three-star rating, might fall short compared to other Ibis locations for some guests. Some have noted the absence of water in rooms, ice and room service.
Overall, the hotel offers fair value, especially considering its affordability and location near the airport. However, it might seem overpriced for those expecting higher standards. In summary, Ibis Monterrey Aeropuerto provides adequate accommodation with good amenities, aligning well with its three-star classification.
Business
The hotel offers a free shuttle service, ensuring hassle-free transport to and from the airport, which is especially valuable for those with early flights. Rooms are designed with practicality in mind; many guests appreciate the working table and chair provided, making it easy to stay productive. The facilities for storing luggage and the availability of room service contribute to a comfortable and efficient stay.
However, there are a few areas where the hotel could improve to better cater to business travelers. Enhanced Wi-Fi and more power outlets in rooms would make it easier for guests to work in the evening. Additionally, more comfortable chairs in the workspaces could significantly enhance comfort during longer working sessions.
Overall, despite some minor drawbacks, Ibis Monterrey Aeropuerto is a solid choice for business trips, combining excellent value for money with essential amenities that meet the needs of professionals.
Accessible
However, there are areas in need of improvement. Some reviewers noted that to fully obtain their room, the hotel needs to improve its overall accessibility; the hallways are narrow and occasionally dark. There were also mentions of the elevator breaking down, which can be problematic for wheelchair users or those with mobility issues. Additionally, complications such as delayed room access and unhelpful staff with luggage raised concerns. Despite these hiccups, many travelers still found the hotel fairly accessible and appreciated its strategic location near the airport.
Dog Friendly
No, Ibis Monterrey Aeropuerto doesn't have any pool.
No, a spa isn't available at Ibis Monterrey Aeropuerto.
Yes, Ibis Monterrey Aeropuerto welcomes dogs.
No, parking facilities aren't available at Ibis Monterrey Aeropuerto.
No, Ibis Monterrey Aeropuerto doesn't have a gym.
Location Show Map
More Options
