Hotel with SpaSummary of reviews related to the 'Spa' categoryEden Hotel & Spa has garnered a mixture of feedback regarding its spa facilities with many guests praising its amenities while others noted areas needing improvement. Positive remarks frequently highlight the spa’s pleasant and functional ambiance and commend the heated indoor pool for its relaxing environment. Guests appreciated the inclusion of the spa in their booking, enjoying unlimited access from 9 am to 10 pm, which many found convenient and a major benefit.
The variety of features such as the hammam, sauna, pool and Jacuzzi was well-received with specific mentions of friendly and professional staff enhancing the experience. The overall cleanliness and maintenance of the spa were often noted positively when it wasn't crowded, creating an inviting atmosphere conducive to relaxation. Guests also highlighted the aesthetic charm of the spa and found it impressive and fantastic in terms of design and services.
However, critiques were observed, particularly about the spa’s size, which some felt was too small to accommodate all guests comfortably. Issues with cleanliness during busy times and the need for better maintenance were also mentioned with several guests feeling these aspects detracted from the overall spa experience. The spa’s booking system was another point of contention, described as unreliable by a few visitors and some amenities like the sauna occasionally faced operational challenges.
Despite some imperfections, the spa at Eden Hotel & Spa offers a diverse range of facilities that many guests found enjoyable and rejuvenating, making it a noteworthy feature of the hotel. For those seeking relaxation, it often provided a pleasant escape with room for growth in cleanliness and maintenance to meet higher expectations consistently.
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