Cannes43.55156700,
7.02553200,
13-15 Rond Point Duboys D'angers(Show on Map)
8.2
Very Good
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Summary of reviewsCristal Hôtel & Spa in Cannes enjoys widespread appreciation from its guests, particularly for its excellent city center location. Positioned near the bustling Rue d'Antibes and the scenic La Croisette, the hotel provides a peaceful refuge amidst the vibrant surroundings. Visitors highlight the ease of access to beaches, restaurants, shops and transportation hubs, making it ideal for both leisure and business travelers. The location's convenience and value for money significantly enhance the hotel's appeal.
The breakfast offerings are highly praised for their quality and variety, featuring a delicious selection of savory and sweet dishes, fresh fruits organic options and freshly baked pancakes. Despite some minor concerns about the size of the breakfast room and occasional lukewarm hot foods, the breakfast experience is generally seen as a delicious and fulfilling start to the day, supported by a welcoming atmosphere and friendly staff.
Rooms at Cristal Hôtel & Spa receive commendations for their spaciousness, comfort and cleanliness. Guests appreciate the modern renovations, comfortable beds and additional amenities like coffee makers and balconies with pleasant views. While some mention noise issues and a need for furniture updates, the overall impression remains positive with an emphasis on cleanliness and comfort.
The hotel's cleanliness is generally praised with housekeeping noted for maintaining spotless rooms and common areas. Though there are occasional lapses, such as bins not being emptied promptly or water not replenished, the cleaning staff's diligence contributes to a welcoming atmosphere.
The staff is consistently lauded for their friendliness, helpfulness and professionalism. Guests frequently describe the team as pleasant, attentive and accommodating, enhancing the overall guest experience through excellent service from check-in to checkout.
The spa facilities are a highlight with guests enjoying a range of services including the sauna, hammam and massages. The spa is described as cozy and well-maintained, offering a tranquil environment complemented by a rooftop pool and solarium with pleasant views. While the pool size and heating are occasionally critiqued, the overall spa experience remains positive, supported by a kind and professional staff.
The proximity to the beach is a major advantage with guests appreciating the short walk to clean and well-kept shores. This, combined with a central location near shops and restaurants, creates a comprehensive holiday experience.
Parking options, although limited and often requiring reservations, are generally found to be convenient albeit sometimes expensive. The narrow garage may challenge larger vehicles but is suitable for motorcyclists.
Cristal Hôtel & Spa caters well to families, offering spacious and family-friendly rooms, often with connecting options. Children enjoy the amenities like the pool and spa and the staff's welcoming nature adds to a positive family experience.
For nightlife enthusiasts, the hotel is ideally located near a vibrant area with easy access to nightclubs and bars. However, this central spot can contribute to nighttime noise, which may be disruptive to noise-sensitive guests.
Lastly, the beds are frequently praised for their comfort and quality, providing guests with an excellent night's sleep thanks to cozy linens and spacious king-size options.
Overall, Cristal Hôtel & Spa stands out for its strategic location, comfortable accommodations, excellent breakfast and high-quality services, making it a recommended choice for a pleasant and memorable stay in Cannes. Show more
Read review summaries for all categories
Categories
Luxury Hotel
Featuring a spa, this hotel offers amenities focused on relaxation and well-being, contributing to a more luxurious stay.
Hotel with Spa
This modern hotel has a rooftop spa. It offers a relaxing stay.
Accessible Hotel
This hotel is listed as wheelchair accessible, providing access for guests with mobility needs.
4-Star Hotel
This hotel features spa facilities and comfortable rooms. It is well-located in Cannes, providing easy access to the city's main attractions and the beach.
Hotel with Indoor Pool
Situated in Cannes, the Cristal Hôtel & Spa features a comfortable and relaxing indoor pool. The heated indoor pool provides a cozy retreat for guests, allowing for relaxation and enjoyment regardless of the weather outside.
Hotel with Heated Pool
Cristal Hôtel & Spa offers a wellness area on the top floor with a heated indoor/outdoor pool featuring a swan neck and hydrojet. A sauna and hammam are also available for relaxation.
Hotel near The Beach
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
Room Types
Classic Double Room - Free Spa AccessThis classic double room features wooden floors, a minibar, satellite TV and a private bathroom with a bath or shower, bathrobes and slippers. This room cannot accommodate an extra bed. The maximum occupancy is 2.
Superior Double Room - Free Spa AccessThis superior double room features air conditioning,a minibar and a private bathroom with a bath or shower. This room cannot accommodate an extra bed. The maximum occupancy is 2.
Privilege Double Room - Free Spa AccessThis double room has a minibar, air conditioning and a private bathroom.
Classic Family Room - Free Spa AccessThis family room consists in 2 interconnected rooms and 1 bathroom with bathrobes and slippers.
Junior Suite - Free Spa AccessThis suite features air conditioning, a living room, a minibar, and a private bathroom with bathrobes and slippers.
Privilege Triple Room - Free Spa AccessGuests will have a special experience as this triple room features a rooftop pool. Offering free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned triple room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views.
Superior Family Room with BalconyGuests will have a special experience as this family room offers a rooftop pool. This air-conditioned family room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views.
Guest Reviews
8.2
Very Good
Location
"Cristal Hôtel & Spa in Cannes boasts an excellent location, frequently highlighted by its guests. Positioned right in the city center, it offers easy access to the bustling main streets, shopping avenues such as Rue d'Antibes and the scenic boulevard La Croisette with its luxurious beach resorts. The convenience extends to nearby transportation hubs, including the train station, making it ideal for travelers relying on public transit.
Guests appreciate being just steps away from the beach, restaurants and shops, emphasizing that there’s no need for a car. The hotel's strategic location is also noted for its tranquility despite being central, providing a peaceful retreat after exploring the city’s attractions.
The central positioning is often described as perfect for visiting Cannes with everything just a short walk away. Whether for business or leisure, the proximity to the boat show and conference center is another highlight for visitors. Additionally, the location offers good value for money, enhancing the overall appeal of the hotel."
Breakfast
The breakfast offerings at Cristal Hôtel & Spa have received a variety of feedback from guests, but overall, the sentiment skews largely positive. Guests consistently praised the high quality and varied selection available, highlighting the delicious and fresh products. Many appreciated the international options, including savory and sweet dishes and noted the hearty and plentiful nature of the breakfast buffet. Specific elements such as the fresh fruit, freshly baked pancakes and organic options were particularly well received.
The ambiance of the breakfast area also garnered compliments with guests enjoying beautiful views and a welcoming atmosphere from the amiable staff. The breakfast experience was often described as a generous, enjoyable start to the day, featuring a range of choices that catered to different tastes and dietary preferences.
However, some reviews highlighted a few areas for improvement. Concerns about the size of the breakfast room being too small for the hotel's capacity were raised and there were occasional mentions of lukewarm hot foods and a lack of certain items like fresh baguettes. Despite these minor issues, the majority of guests found the breakfast to be a delightful and substantial part of their stay, making it a memorable aspect of their visit to the hotel.
Rooms
The Cristal Hôtel & Spa consistently receives high praise for its rooms, which are frequently described as spacious, comfortable and well-maintained. Guests appreciate the generous room sizes and the cleanliness of the accommodations. Many rooms appear newly renovated, providing a modern and functional environment, often complemented by comfortable beds and ample storage space. Several reviews highlight the added convenience of room facilities like kettles, coffee makers and balconies offering pleasant views.
The bathrooms are also positively noted with some rooms featuring large, well-appointed spaces. Complimentary amenities such as water bottles are appreciated by guests as well.
However, there are some less favorable points mentioned. A few reviews note that room insulation is subpar, leading to noise issues both from outside and neighboring rooms. Some furniture and equipment are reported to be old or in need of renovation, which detracts from the overall experience. Additionally, while many rooms are praised for their spaciousness, others are considered small and not entirely matching the photos online.
Despite these occasional drawbacks, the overall impression of the rooms at Cristal Hôtel & Spa is one of comfort and cleanliness, making it a solid choice for travelers seeking a reliable and pleasant stay.
Beds
Guests at Cristal Hôtel & Spa are overall very satisfied with the beds, frequently highlighting their comfort and quality. Many reviews praised the king-size beds for their spaciousness and the cozy linens that accompany them. Descriptors like "huge bed" and "super large bed with fabulous comfort" suggest that the mattresses provide an excellent night's sleep. Many guests appreciated the comfortable bedding and remarked on the cleanliness of the beds, considering them a major plus for their stay.
However, there were occasional criticisms, particularly regarding additional or extra beds, which were described as uncomfortable or too small for the guests' needs. This inconsistency in comfort between the main and extra beds was notable.
On the positive side, the general consensus leans heavily in favor of the beds at the hotel with repeated mentions of their great comfort and excellent quality. This aspect seems to contribute significantly to guests' overall satisfaction with their stay.
Cleanliness
Cristal Hôtel & Spa generally receives commendable feedback concerning its cleanliness, emphasizing a high standard throughout the hotel. Guests frequently noted the rooms and common areas as very clean, modern and well-maintained. The housekeeping staff is applauded for their thoroughness and promptness, ensuring that rooms are spotless and inviting. Visitors appreciate the tidy and organized environment, which contributes to a welcoming atmosphere.
However, there are occasional mentions of lapses, such as the infrequent cleaning of rooms and specific issues like bins not being emptied or water not replenished. There were isolated reports of dust accumulation and concerns about the cleanliness of the steam room and spa area, suggesting room for improvement in these specific aspects.
Overall, the hotel excels in maintaining cleanliness with numerous guests highlighting their satisfaction regarding the spotless and clean rooms, the tidy premises and the evident effort from the diligent housekeeping team.
Staff
The staff at Cristal Hôtel & Spa receives consistently high praise from guests for their friendliness, helpfulness and professionalism. Many reviews highlight a welcoming atmosphere with adjectives like "pleasant," "kind," and "attentive" frequently used to describe their experiences. Guests appreciate the warm reception, noting how the team is accommodating and available at all hours. The reception team's professionalism and kindness stand out and many reviewers specifically mention the excellent service at check-in and throughout their stays. While there are occasional mentions of cold or distant behavior from some staff members, these instances appear to be isolated. Overall, the staff's politeness, courteousness and top-notch service contribute significantly to the positive guest experiences at the hotel.
Wi-Fi
Guests of the Cristal Hôtel & Spa have expressed mixed experiences regarding the hotel's wifi service. While the hotel boasts a good atmosphere and helpful staff, the wifi connection appears to be a consistent point of concern. Many visitors found the wifi to be weak, unstable and frequently disconnecting. It was noted that the signal struggled to reach public areas, including the restaurant, breakfast room and some guest rooms. Basic connections and internet tasks often proved challenging with some guests labeling the wifi as practically non-existent at times. Despite a few mentions of reliable performance, overall, the wifi service at Cristal Hôtel & Spa seems to require improvement to meet guest expectations.
Spa
At Cristal Hôtel & Spa, guests consistently praised the hotel's array of spa services. The various offerings such as the sauna, hammam and massage treatments contributed to a highly relaxing and rejuvenating experience. Many found the steam room to be exceptional, noting it as one of the best they had ever encountered. The overall spa facilities were often described as excellent with a cozy and pleasant atmosphere that aided significantly in relaxation.
The rooftop area with its pool and solarium received positive feedback as a wonderful spot to unwind, enhanced by the pleasant views. Despite some remarks about the pool being small and, in some instances, not adequately heated, the majority found the heated pool on the terrace to be a delightful feature.
The staff at the spa were frequently complimented for their kindness and professionalism, adding to the overall comfort and quality of the experience. Even though the spa area was noted to be quite small by several guests, it was generally agreed that it was well-maintained, cozy and provided a tranquil environment.
The location of the hotel, being in a quieter part of town with good accessibility to nearby restaurants and scenic walking routes, further enhanced the peaceful ambiance appreciated by many visitors seeking relaxation. Overall, the mix of top-notch spa facilities, a welcoming staff and a serene location made for a thoroughly enjoyable spa experience at Cristal Hôtel & Spa.
Pool
The reviews of the pool at Cristal Hôtel & Spa offer a mix of perspectives, highlighting both its appealing and less favorable features. Guests consistently mention the rooftop location of the pool, which is regarded as beautiful and offers relaxation with a scenic view until 9pm. The pool area is often described as nice, functional and even top-notch by some reviewers, but its small size is a frequent point of critique.
The pool is heated, providing a pleasant experience for some, yet others found it cold and in need of proper heating, which can be contrary to the hotel's claims. Additionally, the pool's condition and surrounding equipment sometimes appeared worn out, suggesting that renovation and maintenance could improve the experience.
The spa amenities, including saunas and hydrotherapy, complement the pool facilities and contribute to an overall relaxing environment at the hotel. Despite the limited seating and few sunbeds around the pool, the friendly staff and peaceful ambiance of the pool area elevate the guest experience.
In summary, the rooftop pool at Cristal Hôtel & Spa offers a charming and tranquil setting but could benefit from enhancements in size, heating consistency and maintenance to fully meet the guests' expectations.
Beach
Located just a few minutes away from the pristine beach, Cristal Hôtel & Spa offers a highly convenient stay for beach lovers. Its proximity to the beach, often described as less than a five-minute walk, makes it an ideal choice for those wanting to spend their evenings by the sea. The hotel's location not only boasts an easy walk to the beach but is also central to a variety of shops, restaurants and holiday activities, providing a comprehensive holiday experience. The nearby Croisette and port are easily accessible, adding to the hotel's appeal. The beach itself is noted for being clean and well-kept, ensuring a pleasant experience for visitors. With the added benefit of a nice pool area offering views of both the beach and the city, Cristal Hôtel & Spa stands out as a strategically situated refuge for beach-goers and city explorers alike.
Parking
Cristal Hôtel & Spa offers a range of parking options, though they come with certain limitations. Guests have access to convenient private and public paid parking, though availability can be limited and spaces often need to be reserved. The parking garage is noted to be quite narrow and may pose challenges for larger vehicles, but it is top-notch for motorcyclists. The cost of parking at the hotel or nearby is frequently mentioned with fees ranging from €17 to €20 per day. Some guests noted the availability of free parking for one night on the street, suggesting a mix of paid and free options in the vicinity.
There are several reports of parking being too expensive and some guests were unable to find parking spaces, emphasizing the occasional challenge of finding a spot. Despite these issues, guests generally find the parking solutions convenient.
Family
Cristal Hôtel & Spa offers a family-friendly environment that many guests have appreciated. The hotel's family rooms are noted for their spaciousness and suitability for families, providing a comfortable setting that promotes relaxation and tranquility. Guests have highlighted how family vacations are well-catered for with family suites and rooms that allow for a seamless stay, often receiving connecting rooms when requested.
The staff's welcoming and helpful nature contributes significantly to creating a positive family experience. Children particularly enjoy the amenities, such as the pool and spa, which they find delightful. Overall, the hotel's high-quality services and calm atmosphere make it a recommended choice for families looking to enjoy a pleasant and memorable vacation.
Nightlife
The Cristal Hôtel & Spa is located in a vibrant nightlife area, making it ideal for those who enjoy late-night activities. Guests can easily access nearby nightclubs and bars, enhancing the overall experience for party enthusiasts. However, its central location also means that noise can be an issue, particularly from street parties and late-night revelers. Those sensitive to noise may find the nighttime disturbances disruptive. Despite these challenges, the lively atmosphere surrounding the hotel contributes to its appeal for those seeking an energetic and active nightlife scene.
4 Star
Cristal Hôtel & Spa boasts a great central location, making it a convenient choice for travelers. Guests consistently praise the comfort of the beds and the cleanliness of both the hotel and its bathrooms. The establishment is noted for its excellent value for money and free parking is available nearby, which is a significant perk for those driving.
However, many reviews highlight that the hotel does not live up to its four-star rating. Several guests mention that the amenities and services, such as understocked toiletries, a small wardrobe and very basic room service, are more aligned with a good three-star hotel. The absent bar and limited personnel during certain stays have also been points of contention.
Despite the modern rooms and overall comfort, expectations for a four-star experience are not met with some guests feeling the hotel deserves only two stars. Issues like the understocked bar, the basic room service and lack of a commercial gesture despite apologies contribute to a lingering sense of disappointment. Thus, while the cleanliness and location are commendable, those seeking a true four-star experience might find the Cristal Hôtel & Spa falls short of their expectations.
Business
In the heart of the business district, Cristal Hôtel & Spa offers an ideal setting for business travelers, praised often as perfect and friendly for those on business trips. The hotel's strategic location ensures quick access to the train, making it convenient for professionals on the go. Guests note the staff's politeness and helpfulness, adding to the professional atmosphere. The rooms are comfortable and equipped with modern workspaces, catering specifically to the needs of business stays. With its suitable amenities and prime location, the hotel stands out as a great stop for business-related travel.
Accessible
Cristal Hôtel & Spa is well-regarded for its accessibility to guests, including those with disabilities. The hotel and its public areas are described as easily accessible and the location is particularly convenient. Guests praise the spa and hammam facilities, which are clean and open from 9 am to 9 pm, ensuring ample opportunity for relaxation. Parking areas are also noted as handicap accessible, contributing to an overall positive experience. Access to the hotel's amenities and nearby attractions is quick and straightforward, making Cristal Hôtel & Spa a suitable choice for travelers seeking comfort and convenience.
Heated Pool
Guests of Cristal Hôtel & Spa frequently commend the hotel's heated pool, noting it as a distinct feature. Many appreciate its warmth and find it very pleasant for a relaxing dip. The pool's location on the roof offers a nice view, adding to the overall enjoyment. The spa area, which includes the heated pool, is particularly highlighted for its pleasant atmosphere. While some mention the pool's small size, the general consensus suggests it is a delightful amenity for those looking to unwind.
Indoor Pool
The indoor pool at Cristal Hôtel & Spa is often highlighted for its comfortable and relaxing atmosphere. Described as a heated indoor pool, it provides a cozy retreat for guests, though some note its small size. The pool is uniquely designed to be half indoor and half outdoor, offering a distinct experience. Additionally, the hotel's rooftop pool and spa area receive positive remarks, enhancing the overall quality of the guest experience. Despite some concerns about the temperature and size, the pool area is generally appreciated for its comfort and quality.
Honeymoon
Cristal Hôtel & Spa stands out as an exceptional destination for honeymooners, receiving praise for its quiet and romantic ambiance. Guests consistently highlight the hotel as a perfect spot for honeymoon celebrations, describing it as both romantic and relaxing. The welcoming atmosphere contributes to a serene and intimate experience, ideal for couples seeking a relaxed honeymoon. The staff's excellent handling of honeymoon festivities further enhances the overall experience, making Cristal Hôtel & Spa a top choice for a unique and memorable honeymoon.
Romantic
The Cristal Hôtel & Spa is praised for its romantic ambience, making it an ideal spot for couples seeking a getaway. The hotel's well-thought-out romantic decoration, including touches like rose petals on the bed, enhances the intimate experience. Guests have highlighted the calm and relaxing environment, perfect for those looking to unwind. The location is conducive to romance, offering a peaceful retreat without being too far from key attractions. The friendly and helpful staff further enrich the stay, ensuring a seamless, comforting experience. Whether for a special occasion like a birthday or a spontaneous romantic weekend, it's clear that Cristal Hôtel & Spa provides a serene and loving atmosphere, ideal for a perfect honeymoon or a rejuvenating spa retreat.
Yes, Cristal Hôtel & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Cristal Hôtel & Spa.
No, Cristal Hôtel & Spa doesn't allow dogs.
Yes, parking facilities are available at Cristal Hôtel & Spa.