Hotel Seri Malaysia Alor Setar
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel Seri Malaysia Alor Setar is highly praised for its prime location near the city center, providing easy access to key attractions like Darul Aman Stadium, Alor Setar Tower and numerous dining options, including nearby KFC and food stalls. Nestled in a peaceful part of town yet close to bustling markets and shopping areas, it offers a balance of tranquility and convenience. Ample parking and proximity to the airport further enhance its appeal for both leisure and business travelers.
The hotel’s breakfast receives positive feedback for its taste and value, especially dishes like nasi lemak and fried mee that cater to family tastes. However, suggestions for more variety and an earlier start time are common as the menu tends to be repetitive.
Guests appreciate the spacious rooms, which are particularly suitable for families with some featuring a queen and single bed combination. Daily cleaning services maintain a tidy environment. However, the hotel faces criticism regarding maintenance issues such as leaking ceilings, malfunctioning appliances and outdated decor, suggesting a need for renovations to improve comfort and ambiance.
Cleanliness standards at the hotel receive mixed reviews. While some guests find the rooms and toilets well-maintained, others note areas requiring significant improvement, citing dirty rooms, dusty areas and moldy bathrooms as issues. Enhanced cleanliness practices are recommended to elevate guest comfort.
The hotel staff are frequently commended for their friendliness and helpfulness, positively impacting the overall guest experience. Receptionists are noted for their efficiency and the regional manager is responsive to concerns. Despite occasional unfavorable encounters, the majority of reviews underline the staff's role in providing a satisfactory experience.
WiFi connectivity is a consistent issue with many guests reporting non-functional or very slow service, indicating a need for substantial upgrades to meet guest expectations.
The hotel is family-friendly, offering big, cozy rooms and amenities like a swimming pool that children enjoy. Safe parking facilities and a delicious breakfast appeal to families and the friendly staff contribute to a positive stay.
Regarding the beds, while many guests report comfortable sleep experiences, there are calls for updates and better maintenance. Issues such as old, springy mattresses and cleanliness problems like lizard droppings on bed sheets highlight the need for improvements.
In summary, Hotel Seri Malaysia Alor Setar stands out for its excellent location and friendly staff, making it a viable option for families and travelers. However, areas like breakfast variety, room maintenance, cleanliness and WiFi connectivity need attention to enhance the overall guest experience.
Categories
The hotel’s breakfast receives positive feedback for its taste and value, especially dishes like nasi lemak and fried mee that cater to family tastes. However, suggestions for more variety and an earlier start time are common as the menu tends to be repetitive.
Guests appreciate the spacious rooms, which are particularly suitable for families with some featuring a queen and single bed combination. Daily cleaning services maintain a tidy environment. However, the hotel faces criticism regarding maintenance issues such as leaking ceilings, malfunctioning appliances and outdated decor, suggesting a need for renovations to improve comfort and ambiance.
Cleanliness standards at the hotel receive mixed reviews. While some guests find the rooms and toilets well-maintained, others note areas requiring significant improvement, citing dirty rooms, dusty areas and moldy bathrooms as issues. Enhanced cleanliness practices are recommended to elevate guest comfort.
The hotel staff are frequently commended for their friendliness and helpfulness, positively impacting the overall guest experience. Receptionists are noted for their efficiency and the regional manager is responsive to concerns. Despite occasional unfavorable encounters, the majority of reviews underline the staff's role in providing a satisfactory experience.
WiFi connectivity is a consistent issue with many guests reporting non-functional or very slow service, indicating a need for substantial upgrades to meet guest expectations.
The hotel is family-friendly, offering big, cozy rooms and amenities like a swimming pool that children enjoy. Safe parking facilities and a delicious breakfast appeal to families and the friendly staff contribute to a positive stay.
Regarding the beds, while many guests report comfortable sleep experiences, there are calls for updates and better maintenance. Issues such as old, springy mattresses and cleanliness problems like lizard droppings on bed sheets highlight the need for improvements.
In summary, Hotel Seri Malaysia Alor Setar stands out for its excellent location and friendly staff, making it a viable option for families and travelers. However, areas like breakfast variety, room maintenance, cleanliness and WiFi connectivity need attention to enhance the overall guest experience.
Family Friendly Hotel
This hotel offers a swimming pool and family rooms, making it suitable for family stays. It also has a child-friendly policy allowing children aged 2-12 to stay free.
Business Hotel
This hotel in Alor Setar offers standard accommodations and essential amenities for business travelers. Its location on Jalan Stadium provides easy access to local businesses and attractions.
Accessible Hotel
This hotel is noted as wheelchair accessible and disabled access friendly. It also offers accessible amenities such as room service.
Cheap Hotel
Small Hotel
Guest Reviews
Hotel Seri Malaysia Alor Setar boasts a prime location that consistently receives praise from its guests. Situated near the city center, it provides easy access to a variety of amenities and attractions, including the Darul Aman Stadium, Alor Setar Tower and numerous dining options. Its proximity to KFC and various food stalls means guests never have to wander far for a meal, making food hunting convenient and enjoyable.
The hotel is tucked away in a quiet and peaceful part of town, yet it remains close to bustling markets and essential shopping areas like the uptown market, Pasar Rabu and various shopping malls. This balance offers guests the best of both worlds—easy access to the vibrancy of downtown while providing a peaceful retreat away from the busiest streets.
Parking is ample and accessible, contributing to the overall convenience for those traveling by car. The strategic location also ensures that major points of interest and amenities are just a stone's throw away, facilitating hassle-free movement around the city. Visitors can easily reach the airport and several small shops, which add to the hotel's appeal as a central hub for both leisure and business travelers.
Overall, Hotel Seri Malaysia Alor Setar’s exceptional location is a significant draw, providing easy access to key city spots, dining venues and commercial centers, all while nestled in a serene part of town.
Hotel Seri Malaysia Alor Setar receives mixed reviews regarding its breakfast offerings. On the positive side, many guests praise the breakfast as delicious and satisfying with specific mention of the nasi lemak and fried mee. The breakfast is considered good value, especially for children and the additional charges for them are reasonable. Several guests find the breakfast suitable for the whole family's taste and note that the variety of Kuehs adds a delightful touch.
However, there are common criticisms about the lack of variety in the breakfast menu with some reviews pointing out that the menu remains mostly the same and could use more options. Suggestions for improvement include starting breakfast service earlier at 6:30 am to accommodate early travelers and adding more diverse food choices to enhance the overall experience.
In essence, while the breakfast at Hotel Seri Malaysia Alor Setar is generally enjoyable and good value, there is room for improvement in terms of menu variety and catering to the preferences of different guests.
Hotel Seri Malaysia Alor Setar offers travelers a mix of experiences when it comes to the room accommodations. Positively, many guests found the rooms to be quite spacious, which provides a comfortable stay, especially for families or groups, as some rooms feature a queen and single bed combination. There's also a sense of cleanliness in several rooms with daily cleaning services ensuring a tidy environment.
On the downside, many reviews point to the need for significant upgrades and better maintenance. Several guests reported issues like leaking ceilings, malfunctioning telephones, broken water heaters and dusty or moldy environments. The outdated decor and facilities were also a common observation with some rooms emitting an unpleasant or musty smell.
While the basic room size and price are acceptable for what is offered, the ambiance and general upkeep require attention. The rooms seem to lack efficient cleanliness, sometimes feeling far removed from the main areas, adding to the inconvenience.
In summary, while Hotel Seri Malaysia Alor Setar provides large rooms that can be comfortable and clean, the aging infrastructure and frequent maintenance problems suggest that a renovation might be overdue to improve the overall guest experience.
Hotel Seri Malaysia Alor Setar offers a mixed experience when it comes to its beds. Many guests have expressed appreciation for the comfort of their rooms and reported getting a comfortable night's sleep thanks to the beds. However, there is a consistent call for improvements with numerous reviews pointing out that some beds and mattresses are past their prime. Specific complaints include mattresses that feel springy, worn-out bedsheets and instances where the discomfort from old beds caused body aches. Some visitors have also noted cleanliness issues, such as lizard droppings on a bed sheet. Overall, while the hotel provides a base level of comfort, there appears to be a substantial need for updated bedding and better maintenance of existing ones to enhance the guest experience.
Hotel Seri Malaysia Alor Setar garners mixed reviews regarding cleanliness. While some guests appreciated clean rooms and well-maintained toilets, many others pointed out areas needing significant improvement. Complaints about dirty rooms, dusty areas and untidy rubbish bins were frequent. The bathrooms, in particular, drew attention for being old, featuring mold on walls and having stained tiles. Instances of lizard droppings, smelly pillows and stained linens affected the overall guest experience. Though some enjoyed their stay, a consistent recommendation was to focus on better cleanliness practices to enhance the quality and comfort of the accommodations.
At Hotel Seri Malaysia Alor Setar, the staff have garnered considerable appreciation for their friendliness and helpful demeanor. Guests frequently highlight the warm and courteous manners of the staff, underlining their ability to provide satisfying solutions to various needs and issues. Many reviewers commend the receptionists for being particularly attentive and efficient, making the check-in and check-out process swift and smooth.
The regional manager's responsiveness to problems is also noted positively, indicating a proactive approach to guest concerns. The predominant sentiment is that the hotel staff are not only friendly but also go out of their way to be helpful and kind, contributing significantly to the overall satisfactory experience at the hotel.
However, it's not all perfect; there are occasional mentions of less favorable encounters with a few guests describing instances of unfriendliness or lack of responsiveness from certain staff members. Despite these isolated incidents, the general consensus is that the staff play a pivotal role in enhancing the guest experience at this hotel.
Hotel Seri Malaysia Alor Setar appears to have significant issues with its WiFi service. Guests frequently report that the WiFi is either not functioning, very slow or entirely unusable in multiple rooms, including rooms 214 and 228. The general sentiment indicates a need for substantial improvement in WiFi strength and reliability to meet guest expectations. While there was a mention of a strong WiFi connection in one instance, this seems to be an exception rather than the norm.
Hotel Seri Malaysia Alor Setar offers a comfortable and pleasant stay for families, providing a relaxing environment that ensures guest comfort. The hotel features big, cozy rooms suitable for families, including those traveling with elderly members. Children particularly enjoy the swimming pool, which adds to the fun and entertainment during the stay. Guests appreciate the safe parking facilities and find the breakfast delicious and worth the price, making it especially appealing for kids. The friendly staff further enhances the overall experience, contributing to a positive and enjoyable ambiance for families.
Location Show Map
Location
The hotel is tucked away in a quiet and peaceful part of town, yet it remains close to bustling markets and essential shopping areas like the uptown market, Pasar Rabu and various shopping malls. This balance offers guests the best of both worlds—easy access to the vibrancy of downtown while providing a peaceful retreat away from the busiest streets.
Parking is ample and accessible, contributing to the overall convenience for those traveling by car. The strategic location also ensures that major points of interest and amenities are just a stone's throw away, facilitating hassle-free movement around the city. Visitors can easily reach the airport and several small shops, which add to the hotel's appeal as a central hub for both leisure and business travelers.
Overall, Hotel Seri Malaysia Alor Setar’s exceptional location is a significant draw, providing easy access to key city spots, dining venues and commercial centers, all while nestled in a serene part of town.
Breakfast
However, there are common criticisms about the lack of variety in the breakfast menu with some reviews pointing out that the menu remains mostly the same and could use more options. Suggestions for improvement include starting breakfast service earlier at 6:30 am to accommodate early travelers and adding more diverse food choices to enhance the overall experience.
In essence, while the breakfast at Hotel Seri Malaysia Alor Setar is generally enjoyable and good value, there is room for improvement in terms of menu variety and catering to the preferences of different guests.
Rooms
On the downside, many reviews point to the need for significant upgrades and better maintenance. Several guests reported issues like leaking ceilings, malfunctioning telephones, broken water heaters and dusty or moldy environments. The outdated decor and facilities were also a common observation with some rooms emitting an unpleasant or musty smell.
While the basic room size and price are acceptable for what is offered, the ambiance and general upkeep require attention. The rooms seem to lack efficient cleanliness, sometimes feeling far removed from the main areas, adding to the inconvenience.
In summary, while Hotel Seri Malaysia Alor Setar provides large rooms that can be comfortable and clean, the aging infrastructure and frequent maintenance problems suggest that a renovation might be overdue to improve the overall guest experience.
Beds
Cleanliness
Staff
The regional manager's responsiveness to problems is also noted positively, indicating a proactive approach to guest concerns. The predominant sentiment is that the hotel staff are not only friendly but also go out of their way to be helpful and kind, contributing significantly to the overall satisfactory experience at the hotel.
However, it's not all perfect; there are occasional mentions of less favorable encounters with a few guests describing instances of unfriendliness or lack of responsiveness from certain staff members. Despite these isolated incidents, the general consensus is that the staff play a pivotal role in enhancing the guest experience at this hotel.
Wi-Fi
Family
No, Hotel Seri Malaysia Alor Setar doesn't have any pool.
No, a spa isn't available at Hotel Seri Malaysia Alor Setar.
No, Hotel Seri Malaysia Alor Setar doesn't allow dogs.
No, parking facilities aren't available at Hotel Seri Malaysia Alor Setar.
No, Hotel Seri Malaysia Alor Setar doesn't have a gym.
Location Show Map
More Options
