Fuller Hotel

Alor Setar 6.12474400, 100.36463100 , No. 1, Kompleks Perniagaan Pintu 10, Jalan Pintu Sepuluh, (Show on Map)
8.0
Very Good


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Summary of reviewsFuller Hotel receives a commendable overall reception from guests with several aspects consistently highlighted in positive reviews. The hotel's prime location in the heart of Alor Setar stands out as a key benefit, providing easy access to Aman Sentral Mall, shops, restaurants and necessary services like hospitals. Guests appreciate the hotel's strategic position near attractions with the central location being praised for its convenience and accessibility.

The hotel's rooms also garner favorable feedback, particularly in terms of cleanliness, comfort and adequate space. Guests describe the rooms as clean, spacious and featuring very comfortable beds, though a few note that they are not expansive. Views of a man-made garden from certain rooms add to the ambiance, although the absence of a small fridge is occasionally mentioned. Despite this, the overall cleanliness and comfort of the rooms make for a satisfying stay.

Cleanliness is a recurrent theme in reviews with guests highlighting the meticulous maintenance of both rooms and bathrooms. The housekeeping staff receive praise for their diligence, complementing the hotel's clean and enjoyable environment. Although some minor improvements such as updating towels and addressing occasional lapses in floor cleaning are suggested, these do not detract from the overall positive impression of cleanliness and hygiene at the hotel.

The hotel's staff are frequently lauded for their friendliness, helpfulness and efficiency with particular commendation for their willingness to assist with routine tasks and promptly address problems. Instances of exemplary service from housekeeping and front desk staff contribute to a comfortable and welcoming stay. While there are occasional reports of indifference or rudeness from the front desk, the general consensus remains positive regarding the hotel staff's dedication and service.

However, the wifi at Fuller Hotel is a noted area for improvement with guests reporting issues such as slow speeds, unreliability and sometimes unusable connections, especially at night. This inconsistency may pose challenges for those needing a stable internet connection during their stay.

The comfort of the hotel's beds is another highlight with many guests finding the beds and pillows to be extremely cozy and contributing significantly to a restful experience. Effective air conditioning, the hotel's convenient location and the attentive service from the front office staff enhance the overall guest experience.

In summary, Fuller Hotel is highly regarded for its excellent location, cleanliness, comfortable rooms and friendly staff. Despite some issues with wifi connectivity, the positive aspects make it a recommended option for travelers seeking a comfortable and convenient stay in Alor Setar.
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Family Friendly Hotel
Included in lists of family-friendly hotels in the area, indicating suitability for guests traveling with their families.

Cheap Hotel
This contemporary budget hotel is in the heart of Alor Setar, offering an affordable yet comfortable stay for business and leisure travelers. It boasts spacious, well-appointed rooms with modern amenities and easy access to nearby attractions.

Hotel near Nightlife Spots

Room Types
Standard Double or Twin Room Fitted with parquet flooring, air-conditioned rooms are equipped with an electric kettle, a flat-screen satellite TV and a desk. En suite bathrooms come with a hairdryer, shower facilities and free toiletries.

Premier Double or Twin Room Fitted with parquet flooring, air-conditioned rooms are equipped with an electric kettle, a flat-screen satellite TV and a desk. En suite bathrooms come with a hairdryer, shower facilities and free toiletries. Rooms offer views of the city.

Guest Reviews
8.0
Very Good
Location
Fuller Hotel boasts an undeniably strategic location in the heart of Alor Setar, making it a prime choice for travelers. The hotel's proximity to Aman Sentral Mall is a frequent highlight, placing guests within walking distance of ample shopping and dining options. Surrounded by shops, restaurants and amenities, the location is deemed excellent and central, offering easy access to both the town center and essential services such as hospitals. The convenience of being near attractions like the square and China town further enhances its appeal. Guests consistently praise the cleanliness of the hotel, in addition to its prime location, making it a well-regarded option for visitors seeking both comfort and accessibility.

Rooms
The reviews for Fuller Hotel highlight several positive aspects of the rooms. Consistently praised for cleanliness, the rooms are described as clean, spacious and comfortable with particular mention of very comfortable beds. Guests find the room size to be generally acceptable, despite some noting that the rooms aren't as spacious as they might have expected. Certain rooms also offer views of a man-made garden, adding to the appeal. However, a small fridge in the room would have been appreciated. Overall, the rooms receive favorable comments for their cleanliness, comfort and adequate space.

Beds
Fuller Hotel is particularly noted for its comfortable beds with numerous guests highlighting the coziness of both the beds and pillows. The hotel's beds are often described as comfy, contributing significantly to a pleasant stay. Additionally, the rooms maintain a comfortable atmosphere with effective air-conditioning. The beds, along with a clean and tidy environment, complement the hotel's convenient location near shopping malls and dining areas. The friendly and helpful front office staff further enhance the overall guest experience. With such positive feedback on comfort and service, Fuller Hotel is recommended for a restful stay.

Cleanliness
Fuller Hotel consistently receives positive feedback regarding its cleanliness, a feature many guests appreciate. The cleanliness of the rooms is frequently highlighted with many guests noting that both the rooms and bathrooms are impeccably maintained. Housekeeping services are praised, complementing the comfortable beds that contribute to an overall pleasant stay. While some guests found the rooms to be on the small side, they still emphasized the cleanliness and comfort. Areas for improvement were mentioned, such as the age of the towels and occasional lapses in floor cleaning; however, these did not overshadow the general sense of hygiene and worthiness of the hotel for the price paid. The air conditioning was noted to make the rooms quite cold, which could be a positive or negative depending on guest preference. Overall, Fuller Hotel seems to deliver reliable cleanliness, making it a dependable choice for travelers.

Staff
The Fuller Hotel boasts an impressive team of staff who generally go above and beyond to make guests' stays enjoyable. The hospitality team is often described as friendly, helpful and efficient with a notable eagerness to assist with daily tasks such as room cleaning and providing amenities like coffee and shower gels. Many guests have praised the staff for their dedication and problem-solving skills, highlighting instances where issues were resolved promptly and effectively. Housekeeping and front desk staff are frequently commended for their warmth and efficiency, contributing to a comfortable stay. However, not all feedback is positive, as some guests have encountered indifference and rudeness, particularly at the front desk. Despite these occasional lapses, the overall impression of the hotel staff remains largely positive, reflecting a team committed to good service and guest satisfaction.

Wi-Fi
Fuller Hotel's wifi has received mixed feedback from guests with several reviews highlighting issues. Common complaints include the wifi being unreliable, extremely slow and sometimes completely unusable. Guests have specifically mentioned that the connection can be inconsistent, particularly during the night. These connectivity issues may affect those who require a stable internet connection during their stay. Overall, the wifi at Fuller Hotel has been cited as an area needing improvement.


No, Fuller Hotel doesn't have any pool.

No, a spa isn't available at Fuller Hotel.

No, Fuller Hotel doesn't allow dogs.

No, parking facilities aren't available at Fuller Hotel.

No, Fuller Hotel doesn't have a gym.

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