Hotel ASRC
Hotel in Alor Setar
7.4
Good
From $21
From $21
Info Summary of reviewsHotel ASRC stands out as a favored accommodation choice in Alor Setar, primarily due to its excellent location and overall value. Guests appreciate the hotel's strategic placement, making it easy to explore nearby landmarks like the Alor Setar Tower and Aman Central. Convenience is further highlighted by its proximity to transportation links and a variety of markets, shops and food options. The presence of a convenience store on-site adds to the ease of the stay.

The hotel rooms are frequently praised for their spaciousness and cleanliness. Guests enjoy the expansive room sizes and unblocked city views, making it a comfortable option for families. Despite some minor issues such as low water pressure and the need for updates, the rooms provide good value with practical amenities, including a large swimming pool.

Cleanliness is generally satisfactory with many guests noting the rooms are tidy and well-maintained. Though there are occasional concerns about odors and outdated facilities, the hotel staff’s efforts to sanitize the rooms are well-appreciated. The friendly and efficient staff further enhances the guest experience, contributing to a pleasant and welcoming environment.

The swimming pool is a significant highlight, especially for families. Its spacious and clean area, paired with monitored safety, makes it ideal for children and family activities. Operating hours offer flexibility for use throughout the day. Parking is ample and free, though shared with other facility users, it generally does not cause major inconveniences.

Family travelers find Hotel ASRC to be an excellent choice, thanks to the spacious rooms and kid-friendly amenities such as the wide and shady swimming pool. Beds in the hotel receive mixed reviews; while many guests find them comfortable, a few report discomfort and cleanliness issues pointing to a need for improvements in housekeeping.

In summary, Hotel ASRC offers a great mix of convenience, comfort and value, making it a popular choice for both leisure and family stays in Alor Setar. Some minor areas for improvement exist, but the overall guest experience remains positive.
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Art Villa
Resort in Alor Setar
8.9
Excellent
From $24
From $24
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Grand Alora Hotel
Hotel in Alor Setar
7.1
Good
From $42
From $42
Info Summary of reviewsGrand Alora Hotel, strategically located in the heart of Alor Setar, offers guests a highly convenient and accessible stay. The proximity to the Lotus supermarket, various local food stalls, a shopping mall and numerous dining options makes it easy for guests to find diverse food and shopping opportunities. The central location is well-connected to highways and other parts of the city, offering peaceful surroundings and ample, free parking, which is highly appreciated by visitors.

The breakfast experiences at Grand Alora Hotel have garnered mixed reviews. Guests enjoy the variety of local food options such as rendang chicken, spiced chicken and nasi lemak, alongside the friendly service, which is especially considerate during Ramadan. However, some feel the menu lacks variety and improvements could be made in terms of food quality and presentation.

When it comes to the rooms, guests generally find them spacious, clean and comfortable with impressive city views. They are well-equipped with necessary amenities, making them suitable for both families and business travelers. However, some reviews point out issues with dim lighting and minor repairs needed in certain rooms. Consistency in cleanliness has also been noted with occasional reports of dirty carpets and dusty surfaces.

Despite these occasional drawbacks, the hotel staff receive positive feedback for their friendliness and helpfulness, especially at reception and housekeeping. Guests appreciate the warm welcomes and efficient service, though some mention that the reception could sometimes be less responsive and courteous.

The WiFi at the hotel is appreciated for its speed and reliability, although coverage can be inconsistent in certain areas. The parking facilities are ample and convenient with free and sheltered parking available, but a few guests noted the lack of assistance with carrying bags from the parking area.

Families find the hotel accommodating with spacious rooms, ample parking and a thoughtful breakfast setup that includes options for children and free baby cots. The beds are described as comfortable and clean, although opinions on the pillows vary.

Despite the four-star rating, some feel that the hotel falls short in certain aspects such as ambience and the lack of typical four-star amenities. Nevertheless, the hotel's strengths in location, family-friendly accommodations and generally positive staff interactions make it an appealing choice for many travelers to Alor Setar.
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StarCity Hotel
Hotel in Alor Setar
7.8
Good
From $38
From $38
Info Summary of reviewsStarCity Hotel in Alor Setar is highly regarded for its strategic location in the heart of the city. Guests find its proximity to key attractions like Aman Central Mall, local restaurants and the Alor Setar Tower extremely convenient. This central positioning, coupled with easy access to shopping complexes and other city amenities, makes it a top choice for many visitors.

The hotel's rooms are frequently praised for their spaciousness and cleanliness. Guests often note the comfortable beds and effective air conditioning, which contribute to a restful stay. Practical amenities such as a TV, minibar, hair dryer, ironing facilities and a prayer mat further enhance the comfort. Despite a few minor issues, like the absence of face towels, the overall ambiance and cleanliness of the rooms receive high marks.

Cleanliness throughout the hotel is consistently recognized with many guests highlighting the immaculate state of the bathrooms and the well-maintained facilities. The diligent housekeeping staff are often commended for their efforts, reinforcing the overall positive impression of the hotel's hygiene standards.

The friendliness and professionalism of the StarCity Hotel staff stand out in numerous reviews. Guests commonly mention the welcoming and accommodating nature of the receptionists and housekeeping staff. The attentive service provided by the staff significantly contributes to the positive guest experience.

Breakfast at the hotel is described as delicious and satisfactory by many guests, especially considering the hotel's price point. However, there are mixed reviews regarding the variety and replenishment of the buffet items, suggesting some room for improvement.

Parking is generally seen as ample and conveniently located, though some guests find the basement parking ramp challenging and the absence of a lift from the basement to the lobby somewhat inconvenient.

Overall, StarCity Hotel is celebrated for its excellent location, comfortable and clean rooms, friendly staff and convenient amenities. While there are areas that could be improved, such as the breakfast variety and parking access, the positive aspects significantly outweigh the negatives, making it a preferred choice for visitors to Alor Setar.
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Royale Signature Hotel
Hotel in Alor Setar
7.1
Good
From $35
From $35
Info Summary of reviewsRoyale Signature Hotel is highly praised for its superb and strategic location in the heart of Alor Setar, offering guests easy access to key attractions, public transport and essential services. The close proximity to Aman Central Mall and various eateries make it an ideal base for both short and extended stays.

The hotel features spacious and comfortable rooms, which are well-suited for families and groups, complete with thoughtful amenities like irons and ironing boards. Guests appreciated the cozy beds and spacious bathrooms, although some noted minor cleanliness and maintenance issues. The breakfast experience receives generally positive feedback for its delicious food and variety, particularly the Nasi Lemak, though some guests suggested more options could be included.

The staff at Royale Signature Hotel are often highlighted for their friendliness and helpfulness, contributing to a pleasant stay for many guests. However, there are isolated reports of unfriendliness and inefficiency at the front desk. The hotel's accessibility features are well-received, providing wheelchair-accessible rooms and easy navigation throughout the property.

While some aspects of the dinner service were found lacking with several guests pointing out slow service and poor taste of certain dishes, the pizza received positive remarks. Cleanliness remains an area for improvement with several guests noting issues such as dirty carpets, stained linens and occasional sightings of roaches.

The hotel offers good value for money, especially for business travelers with its convenient location near business centers. However, the four-star rating has been questioned by some guests, indicating that certain facilities and services did not meet the higher expectations typically associated with a four-star property.

Overall, Royale Signature Hotel is appreciated for its exceptional location, spacious and comfortable rooms and friendly staff, although there is room for improvement in areas like dining, cleanliness and maintenance.
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Frazel Heritage Hotel
Hotel in Alor Setar
8.0
Very Good
Info Summary of reviewsFrazel Heritage Hotel is highly praised for its prime location in the heart of Alor Setar, nestled close to major attractions such as the iconic Zahir Mosque and Dataran Alor Setar and within easy walking distance to Aman Central Mall and a variety of local food stalls. This central positioning makes it an excellent choice for both business and leisure travelers, offering easy access to shopping and dining options and ensuring guests can immerse themselves in the vibrant cityscape of Alor Setar.

When it comes to the rooms, guests appreciate the cleanliness and modern design. The rooms are noted for being spotlessly clean with beautiful, contemporary facilities and classy toilets, contributing to a fresh and pleasant atmosphere. However, some guests mentioned that the room size might be a bit tight for larger groups and a few faced minor issues like a lack of windows or an isolated incident of a clogged toilet bowl. Nevertheless, the consensus leans positively towards well-maintained and modern accommodations.

Cleanliness is a hallmark of Frazel Heritage Hotel with guests repeatedly commending the pristine condition and meticulous upkeep of the premises. The new and well-maintained furnishings add to the overall sense of freshness, enhancing the quality of the guests' stay.

The hotel staff are another highlight, often described as friendly, helpful and courteous, particularly those at the front desk. Their attentiveness to guests' needs contributes significantly to a warm and welcoming atmosphere. Although there are occasional critiques of the management's attitude, the general feedback points to a dedicated and hospitable team committed to providing excellent service.

Overall, Frazel Heritage Hotel offers a superb combination of strategic location, modern and clean accommodations and friendly service, making it an excellent choice for travelers visiting Alor Setar.
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Hotel Grand Crystal
Hotel in Alor Setar
7.2
Good
From $26
From $26
Info Summary of reviewsHotel Grand Crystal enjoys a favorable reputation due to its strategic location in the heart of Alor Setar, offering easy access to major city landmarks and attractions. The hotel's proximity to the mosque, Pekan Rabu, Aman Mall, and reputable dining options makes it a convenient choice for both explorers and shoppers. Guests value the spacious rooms, good breakfast, and ample parking, adding to the overall ease of commuting and enhancing their stay experience.

The breakfast service at Hotel Grand Crystal is generally well-regarded, with guests appreciating the variety, quality, and taste of the offerings. While some reviews point to simplicity, the breakfast buffet, starting at 7:30 AM, is noted for its satisfying and delicious fare, complemented by the polite demeanor of the staff.

In terms of accommodations, the hotel provides spacious and comfortable rooms that many guests highlight as a key advantage. With tidy layouts and ample space, the rooms cater well to families, even though some furnishings and amenities may appear dated. However, these aspects do not significantly impact the overall comfort and are balanced by the friendly and attentive staff, ensuring an affordable and pleasant stay.

Cleanliness is a mixed point, with many guests praising the clean and organized rooms, though bathroom facilities could benefit from updates and better maintenance. Despite the need for improvements in specific areas, such as bathroom maintenance and the pool's cleanliness, the hotel maintains its charm and has potential for further enhancement.

The staff at Hotel Grand Crystal receive consistent commendations for their exceptional service. Their attentiveness, efficiency, and friendly nature significantly enrich the guest experience, creating a welcoming and comfortable environment that resonates throughout the hotel.

Overall, while improvements in maintenance and updates could elevate the experience further, the hotel's ideal location, spacious accommodations, and dedicated staff collectively contribute to a positive and valuable stay for visitors.
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AST Hotel
Hotel in Alor Setar
8.0
Very Good
From $22
From $22
Info Summary of reviewsAST Hotel offers a strategic and convenient location, blending seclusion with accessibility. Nestled in a peaceful area near the town center and close to the Alor Setar South toll exit, it provides a tranquil retreat for travelers while ensuring easy access to shops and entertainment at the nearby Alor Setar Mall. Guests appreciate the variety of dining options available in the vicinity, making it an ideal spot for those exploring local cuisine.

The rooms at AST Hotel are consistently praised for their spaciousness and cleanliness. They are large enough to accommodate various bed configurations, making them suitable for families. Even though some rooms are described as basic and smaller, they maintain high standards of cleanliness. The rooms are thoughtfully equipped with essentials like toiletries, a hair dryer, and cable television, enhancing guest convenience. Ground floor rooms offer easy access for those with disabilities and, despite some facing the main entrance, remain relatively quiet, ensuring a peaceful stay.

Cleanliness is a standout feature of the hotel, with immaculate rooms and facilities that guests frequently commend. The well-maintained amenities and consistently spotless toilets contribute to a comfortable atmosphere that enhances guest satisfaction. This attention to cleanliness, paired with the helpful and friendly staff, ensures a positive guest experience.

The hotel staff are consistently described as polite, friendly, and accommodating, contributing significantly to the overall positive experience at AST Hotel. Receptionists and front-office staff are particularly noted for their willingness to assist, creating a welcoming environment for travelers. Their courteous demeanor, combined with the hotel's strategic location and cleanliness, makes AST Hotel an appealing choice for travelers seeking both comfort and convenience.
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The Leverage Lite Hotel - Kuala Kedah
Hotel in Alor Setar
7.9
Good
From $18
From $18
Info Summary of reviewsThe Leverage Lite Hotel in Kuala Kedah receives positive reviews for offering an excellent balance between affordability and quality accommodations. Its central location is praised for providing easy access to local amenities, attractions, and transportation options, making it ideal for those exploring Alor Setar or traveling to Langkawi. With proximity to convenience stores and a variety of dining options, including affordable Thai restaurants, guests find the hotel's setting to be both practical and relaxing, especially given the ample parking and serene atmosphere.

Rooms at the hotel are described as spacious and comfortable, with cleanliness often emphasized, contributing to a satisfactory guest experience. The hotel provides good value for money, particularly with beds noted for their comfort, featuring plush mattresses and soft pillows that enhance restful sleep. Despite minor issues in some bathrooms, overall room maintenance remains favorable, with cleanliness generally well-regarded.

The staff at The Leverage Lite Hotel are appreciated for their warmth and professionalism, providing friendly and efficient service that enhances the overall experience. They are responsive to guest needs, exemplified by prompt handling of specific requests and potential issues. Family-friendly accommodations, with sizable rooms and a safe environment, make the hotel a practical choice for families.

Wi-Fi service receives mixed feedback, with some rooms offering strong connectivity while others face challenges with speed and stability. Despite this, guests still find the hotel appealing, bolstered by its convenient location and overall good service. While occasional concerns about pests are noted, the plush bed comfort remains a highlight, offering an impressive experience at a budget-friendly price. Addressing minor cleanliness shortcomings, particularly in bathroom hygiene, could further elevate the guest experience. Overall, The Leverage Lite Hotel stands out as a superb choice for travelers seeking comfort, convenience, and attentive service in Kuala Kedah.
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The Leverage Business Hotel - Bandar Baru Mergong
Hotel in Alor Setar
8.1
Very Good
From $20
From $20
Info Summary of reviewsThe Leverage Business Hotel - Bandar Baru Mergong enjoys consistent praise for its strategic location, a key aspect that greatly enhances its guests' experience. Situated in a convenient area teeming with various dining options, from food stalls to street vendors, the hotel offers easy access to essential amenities including shopping complexes like Lotus (formerly Tesco) and convenience stores such as 7-Eleven. Its proximity to banks and petrol stations adds to the hotel's practical appeal, making it an excellent choice for both personal and business travel needs. Despite being slightly away from the city center, the location proves ideal, providing straightforward accommodation with clean rooms that meet a broad spectrum of needs.

The rooms at The Leverage Business Hotel are consistently described as clean and comfortable, living up to the representations seen in online images. Guests particularly appreciate the spaciousness and amenities of the suites with features like jacuzzis standing out. While most visitors find the rooms neat and peaceful with comfortable beds, the smaller standard rooms occasionally garner feedback about their compactness and lack of sufficient storage space. Some minor maintenance issues such as dim bathroom lighting and leaking pipes have been noted, yet the overall comfort and cleanliness contribute positively to the guests' experience. The hotel is especially suitable for short stays or solo travelers, offering good value for those on a budget or needing just a night's rest.

When it comes to cleanliness, feedback is mixed. Many guests have highlighted the tidy and fragrant rooms that contribute to a peaceful and comfortable stay. However, some have raised concerns about inconsistent housekeeping with mentions of dusty surfaces, stained bedsheets and worn carpets. Issues like mold and cockroaches, particularly in bathrooms, have also been reported, pointing to a need for more thorough and consistent cleaning protocols.

The hotel's staff receives notable commendation for their friendliness and attentiveness. The front desk service is well-regarded with guests often describing the staff as helpful, welcoming and easy to deal with. Their good hospitality and informative nature are frequently appreciated, though there are occasional mentions of non-friendly staff and slow service. Overall, the team's welcoming and accommodating demeanor significantly enhances the guest experience.

Beds at The Leverage Business Hotel are often praised for their comfort and quality with terms like "very comfortable" and "super comfy" frequently appearing in reviews. Extra-large, king-sized mattresses and soft, fluffy pillows contribute to a restful and spacious sleeping experience, making the bedding an area where the hotel excels. While there are occasional mentions of high beds and dust issues, the overall bedding experience is highly rated, complementing the comfortable rooms.

In summary, The Leverage Business Hotel - Bandar Baru Mergong offers a commendable stay with a strategic location, comfortable and clean rooms, friendly staff and top-notch bedding. Minor issues with room size, cleanliness and occasional maintenance setbacks do exist, but the overall experience remains positive for most guests.
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Super 8 Hotel Alor Setar
Hotel in Alor Setar
8.0
Very Good
Info Categories
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Padi Hotel Alor Setar
Hotel in Alor Setar
8.5
Very Good
Info Summary of reviewsPadi Hotel Alor Setar stands out as a commendable choice for travelers seeking convenience and comfort in a strategic location. Situated near the North-South Highway toll plaza and surrounded by rice fields, the hotel offers easy access to major attractions, making city exploration effortless. While it is slightly removed from the bustling town center, guests value its quiet and breezy environment, as well as the ample parking options.

The hotel's rooms receive high praise for their spaciousness and impeccable cleanliness, providing a comfortable and cozy retreat for guests. Equipped with modern amenities such as smart TVs and mini fridges, the rooms cater to diverse needs, ensuring a hassle-free stay. The bathrooms are spacious, aligning with the hotel's reputation for offering excellent value for money.

Cleanliness is a hallmark of Padi Hotel, with its environment meticulously maintained, from the spotless rooms to the immaculate common areas. Guests enjoy peace of mind in a tidy setting, further enhanced by comfortable beds and well-organized facilities. The hotel consistently delivers exceptional value, appealing to those who prioritize cleanliness and relaxation.

The staff at Padi Hotel Alor Setar contribute significantly to the positive guest experience. Their attentiveness and friendliness are frequently highlighted, with warm greetings and cheerful dispositions setting a welcoming tone from arrival to departure. Always ready to assist, the staff's willingness to go above and beyond—from providing directions to offering practical help—creates a sense of warmth and hospitality that ensures guests feel well cared for throughout their stay.

In summary, Padi Hotel Alor Setar offers a harmonious blend of strategic location, comfortable accommodations, cleanliness, and exceptional service, making it an ideal choice for travelers to Alor Setar.
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9.5
Excellent
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Imperio Professional Suite by IMPERIO HAFFA
Apartment in Alor Setar
9.0
Excellent
Info Categories
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MY AZ SWEET HOMESTAY
Aparthotel in Alor Setar
8.2
Very Good
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Hotel Samila
Hotel in Alor Setar
7.8
Good
From $27
From $27
Info Summary of reviewsHotel Samila boasts a prime location in the heart of Alor Setar, making it highly attractive to tourists and city explorers. Guests appreciate its strategic position within walking distance of major attractions like the Menara Alor Setar, Aman Central Mall and a plethora of eateries and cafes. This central location allows easy access to shopping centers, tourist spots and local amenities, including the Alor Setar Tower, Zahir Mosque and Pekan Rabu.

While the lack of breakfast service is a common critique, the spacious and clean rooms are a highlight. The hotel’s rooms are praised for their cleanliness, spaciousness and modern refurbishments. Amenities such as individual irons and ironing boards enhance the convenience and comfort of the stay. Despite occasional issues with cleanliness in certain areas, such as dustiness and outdated decor, the overall room conditions are satisfactory.

Cleanliness is a prioritized aspect, especially in guest rooms and bathrooms, which are consistently noted as clean and well-maintained. Newly refurbished parts of the hotel add a modern touch to its aesthetics. However, some areas, like the lobby toilet and provided towels and bedsheets, need improvement to meet the higher cleanliness standards guests expect.

The staff at Hotel Samila receive significant praise for their friendliness, politeness and helpfulness. The reception staff, in particular, are commended for their good and polite service, contributing to a welcoming atmosphere. Although there are occasional suggestions for improving friendliness and maintaining smiles, the general sentiment toward the staff is overwhelmingly positive.

Parking is another positive aspect with ample and free options available. Guests generally find it easy to park their cars, although on rare occasions, finding a spot can be slightly challenging. Nevertheless, the parking facilities are adequate and add to the positive guest experience.

The beds in the hotel are mostly considered comfortable with many guests appreciating their softness. However, harder pillows and occasional issues with the cleanliness of bed linens, such as stains and unpleasant smells, have been noted. Despite these concerns, the comfort of the beds is overall a strong point for the hotel.

In summary, Hotel Samila offers an excellent location, clean and spacious rooms, friendly staff and convenient parking. While there are minor areas for improvement, such as breakfast service, cleanliness in certain areas and bed linen quality, the overall guest experience remains positive, making it a solid choice for visitors to Alor Setar.
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Raia Hotel & Convention Centre Alor Setar
Hotel in Alor Setar
8.5
Very Good
From $43
From $43
Info Summary of reviewsRaia Hotel & Convention Centre Alor Setar offers a balanced blend of convenience and tranquility, strategically located near Sultan Abdul Halim (SAH) Airport and close to the PLUS highway, ensuring easy access for travelers. Its setting, surrounded by serene paddy fields, makes it appealing for guests who appreciate natural landscapes, while its proximity to food stalls, eateries and tourist attractions adds to its charm. The hotel is also notable for its ample parking space and good basic facilities.

Breakfast at the hotel is generally well-received with many guests praising the generous and varied spread that offers good value for money. Specific dishes like ikan bawal goreng and Tom Yam are particularly appreciated. Despite this, there are suggestions for further enhancements, including adding items like roti canai and teh tarik to improve the overall breakfast experience.

Dining options, including in-room service and on-site facilities, are positively reviewed for their taste and affordability with standout dishes like nasi goreng and the exceptional seafood buffet receiving specific praise. Some minor issues with food quality were reported, but overall, the majority of dining experiences are satisfying.

The rooms are spacious, comfortable and well-maintained with many guests appreciating the clean and fragrant environment. While some aspects like bathroom fittings and furnishings may seem slightly outdated, the overall sentiment is positive. Complimentary touches such as cookies and the value-for-money aspect further enhance guest satisfaction.

However, cleanliness receives mixed feedback with many guests praising the clean and spacious rooms, but some noting issues like dust, musty odors and inadequate bathroom cleaning. The hotel’s attentive and friendly staff, praised for their courteous and professional behavior, contribute positively to the guest experience despite occasional reports of unhelpful service.

The WiFi service requires significant improvement with frequent complaints about weak and intermittent connections impacting the reliability of internet access. Families, however, find the hotel particularly appealing with facilities like a children's pool and a dedicated kids' room creating an engaging environment for young guests.

Beds at the hotel are frequently praised for their comfort, aiding in restful sleep, though some guests mention issues with pillow quality and occasional cleanliness concerns. Overall, Raia Hotel & Convention Centre Alor Setar provides a pleasant stay characterized by strategic location, spacious accommodations and warm hospitality, making it a favorable choice for various types of travelers.
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The Jerai Hotel Alor Star
Hotel in Alor Setar
7.7
Good
From $36
From $36
Info Summary of reviewsThe Jerai Hotel Alor Star is a well-situated three-star hotel, praised for its strategic location in the heart of Alor Setar. Guests appreciate its proximity to key landmarks, such as the Alor Setar Tower, Pekan Rabu, Masjid Zahir, Aman Central Mall and a variety of eateries. The hotel is easily accessible by public transport with ample parking available, making it convenient for both tourists and business travelers. Despite the building's age, the rooms are generally clean and the hotel offers good value for the price.

The breakfast experience receives favorable reviews with many guests highlighting the variety of choices, including both local and continental options. The breakfast is often described as delicious, superb and satisfying with local dishes like nasi lemak royale and laksa standing out. The reasonable hotel prices that include a buffet breakfast add to the overall value for money. Dinner, too, is praised for its delectable menu, although some guests experienced communication issues regarding kitchen availability. A nearby food court also offers additional affordable and tasty local dining options.

The rooms receive mixed reviews. Cleanliness is generally appreciated with daily cleaning and comfortable beds noted by many. However, some guests have remarked on the small and outdated state of certain rooms, issues with air conditioning and inconsistent room maintenance. The bathrooms, in particular, often need extra attention with reports of unclean facilities and bad odors. Nevertheless, the hotel rooms can be comfortable and suitable, especially for solo travelers or business use.

Cleanliness throughout the hotel is similarly mixed with some guests praising the clean and tidy rooms, while others report issues with dirty glass, bad smells and sightings of ants, cockroaches and other bugs. Bed linens also sometimes attract criticism for being less than immaculate. Overall, there is a clear need for more rigorous and consistent cleaning protocols.

The staff of The Jerai Hotel Alor Star are frequently praised for their friendliness, helpfulness and accommodating nature. Positive customer service experiences are highlighted in many reviews with staff going above and beyond to assist guests and provide excellent service. The warm and welcoming atmosphere attributed to the staff is a notable aspect of the hotel.

Bed comfort is another area with mixed feedback. While many guests find the beds comfortable with nice, soft pillows, others mention issues such as old mattresses, worn bed springs and slightly uncomfortable extra beds. Despite these drawbacks, the overall room comfort contributes positively to the guest experience.

As a three-star establishment, The Jerai Hotel Alor Star’s facilities, though somewhat dated, are generally deemed acceptable for the price point. While the restaurant is modern, the corridors and rooms could benefit from updates. The lack of a swimming pool for kids is a noted drawback and some guests feel that the hotel is overpriced considering the amenities offered. Nonetheless, the hotel continues to offer reasonable value for a three-star property, thanks to its excellent location and friendly staff.
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Fuller Hotel
Hotel in Alor Setar
7.8
Good
From $30
From $30
Info Summary of reviewsFuller Hotel receives a commendable overall reception from guests with several aspects consistently highlighted in positive reviews. The hotel's prime location in the heart of Alor Setar stands out as a key benefit, providing easy access to Aman Sentral Mall, shops, restaurants and necessary services like hospitals. Guests appreciate the hotel's strategic position near attractions with the central location being praised for its convenience and accessibility.

The hotel's rooms also garner favorable feedback, particularly in terms of cleanliness, comfort and adequate space. Guests describe the rooms as clean, spacious and featuring very comfortable beds, though a few note that they are not expansive. Views of a man-made garden from certain rooms add to the ambiance, although the absence of a small fridge is occasionally mentioned. Despite this, the overall cleanliness and comfort of the rooms make for a satisfying stay.

Cleanliness is a recurrent theme in reviews with guests highlighting the meticulous maintenance of both rooms and bathrooms. The housekeeping staff receive praise for their diligence, complementing the hotel's clean and enjoyable environment. Although some minor improvements such as updating towels and addressing occasional lapses in floor cleaning are suggested, these do not detract from the overall positive impression of cleanliness and hygiene at the hotel.

The hotel's staff are frequently lauded for their friendliness, helpfulness and efficiency with particular commendation for their willingness to assist with routine tasks and promptly address problems. Instances of exemplary service from housekeeping and front desk staff contribute to a comfortable and welcoming stay. While there are occasional reports of indifference or rudeness from the front desk, the general consensus remains positive regarding the hotel staff's dedication and service.

However, the wifi at Fuller Hotel is a noted area for improvement with guests reporting issues such as slow speeds, unreliability and sometimes unusable connections, especially at night. This inconsistency may pose challenges for those needing a stable internet connection during their stay.

The comfort of the hotel's beds is another highlight with many guests finding the beds and pillows to be extremely cozy and contributing significantly to a restful experience. Effective air conditioning, the hotel's convenient location and the attentive service from the front office staff enhance the overall guest experience.

In summary, Fuller Hotel is highly regarded for its excellent location, cleanliness, comfortable rooms and friendly staff. Despite some issues with wifi connectivity, the positive aspects make it a recommended option for travelers seeking a comfortable and convenient stay in Alor Setar.
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A&H 81 HOMESTAY ALOR SETAR
Villas in Alor Setar
9.2
Excellent
From $67
From $67
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