Grand Alora Hotel, strategically located in the heart of Alor Setar, offers guests a highly convenient and accessible stay. The proximity to the Lotus supermarket, various local food stalls, a shopping mall and numerous dining options makes it easy for guests to find diverse food and shopping opportunities. The central location is well-connected to highways and other parts of the city, offering peaceful surroundings and ample, free parking, which is highly appreciated by visitors.
The breakfast experiences at Grand Alora Hotel have garnered mixed reviews. Guests enjoy the variety of local food options such as rendang chicken, spiced chicken and nasi lemak, alongside the friendly service, which is especially considerate during Ramadan. However, some feel the menu lacks variety and improvements could be made in terms of food quality and presentation.
When it comes to the rooms, guests generally find them spacious, clean and comfortable with impressive city views. They are well-equipped with necessary amenities, making them suitable for both families and business travelers. However, some reviews point out issues with dim lighting and minor repairs needed in certain rooms. Consistency in cleanliness has also been noted with occasional reports of dirty carpets and dusty surfaces.
Despite these occasional drawbacks, the hotel staff receive positive feedback for their friendliness and helpfulness, especially at reception and housekeeping. Guests appreciate the warm welcomes and efficient service, though some mention that the reception could sometimes be less responsive and courteous.
The WiFi at the hotel is appreciated for its speed and reliability, although coverage can be inconsistent in certain areas. The parking facilities are ample and convenient with free and sheltered parking available, but a few guests noted the lack of assistance with carrying bags from the parking area.
Families find the hotel accommodating with spacious rooms, ample parking and a thoughtful breakfast setup that includes options for children and free baby cots. The beds are described as comfortable and clean, although opinions on the pillows vary.
Despite the four-star rating, some feel that the hotel falls short in certain aspects such as ambience and the lack of typical four-star amenities. Nevertheless, the hotel's strengths in location, family-friendly accommodations and generally positive staff interactions make it an appealing choice for many travelers to Alor Setar.
Royale Signature Hotel is highly praised for its superb and strategic location in the heart of Alor Setar, offering guests easy access to key attractions, public transport and essential services. The close proximity to Aman Central Mall and various eateries make it an ideal base for both short and extended stays.
The hotel features spacious and comfortable rooms, which are well-suited for families and groups, complete with thoughtful amenities like irons and ironing boards. Guests appreciated the cozy beds and spacious bathrooms, although some noted minor cleanliness and maintenance issues. The breakfast experience receives generally positive feedback for its delicious food and variety, particularly the Nasi Lemak, though some guests suggested more options could be included.
The staff at Royale Signature Hotel are often highlighted for their friendliness and helpfulness, contributing to a pleasant stay for many guests. However, there are isolated reports of unfriendliness and inefficiency at the front desk. The hotel's accessibility features are well-received, providing wheelchair-accessible rooms and easy navigation throughout the property.
While some aspects of the dinner service were found lacking with several guests pointing out slow service and poor taste of certain dishes, the pizza received positive remarks. Cleanliness remains an area for improvement with several guests noting issues such as dirty carpets, stained linens and occasional sightings of roaches.
The hotel offers good value for money, especially for business travelers with its convenient location near business centers. However, the four-star rating has been questioned by some guests, indicating that certain facilities and services did not meet the higher expectations typically associated with a four-star property.
Overall, Royale Signature Hotel is appreciated for its exceptional location, spacious and comfortable rooms and friendly staff, although there is room for improvement in areas like dining, cleanliness and maintenance.
Frazel Heritage Hotel is highly praised for its prime location in the heart of Alor Setar, nestled close to major attractions such as the iconic Zahir Mosque and Dataran Alor Setar and within easy walking distance to Aman Central Mall and a variety of local food stalls. This central positioning makes it an excellent choice for both business and leisure travelers, offering easy access to shopping and dining options and ensuring guests can immerse themselves in the vibrant cityscape of Alor Setar.
When it comes to the rooms, guests appreciate the cleanliness and modern design. The rooms are noted for being spotlessly clean with beautiful, contemporary facilities and classy toilets, contributing to a fresh and pleasant atmosphere. However, some guests mentioned that the room size might be a bit tight for larger groups and a few faced minor issues like a lack of windows or an isolated incident of a clogged toilet bowl. Nevertheless, the consensus leans positively towards well-maintained and modern accommodations.
Cleanliness is a hallmark of Frazel Heritage Hotel with guests repeatedly commending the pristine condition and meticulous upkeep of the premises. The new and well-maintained furnishings add to the overall sense of freshness, enhancing the quality of the guests' stay.
The hotel staff are another highlight, often described as friendly, helpful and courteous, particularly those at the front desk. Their attentiveness to guests' needs contributes significantly to a warm and welcoming atmosphere. Although there are occasional critiques of the management's attitude, the general feedback points to a dedicated and hospitable team committed to providing excellent service.
Overall, Frazel Heritage Hotel offers a superb combination of strategic location, modern and clean accommodations and friendly service, making it an excellent choice for travelers visiting Alor Setar.
Hotel Samila boasts a prime location in the heart of Alor Setar, making it highly attractive to tourists and city explorers. Guests appreciate its strategic position within walking distance of major attractions like the Menara Alor Setar, Aman Central Mall and a plethora of eateries and cafes. This central location allows easy access to shopping centers, tourist spots and local amenities, including the Alor Setar Tower, Zahir Mosque and Pekan Rabu.
While the lack of breakfast service is a common critique, the spacious and clean rooms are a highlight. The hotel’s rooms are praised for their cleanliness, spaciousness and modern refurbishments. Amenities such as individual irons and ironing boards enhance the convenience and comfort of the stay. Despite occasional issues with cleanliness in certain areas, such as dustiness and outdated decor, the overall room conditions are satisfactory.
Cleanliness is a prioritized aspect, especially in guest rooms and bathrooms, which are consistently noted as clean and well-maintained. Newly refurbished parts of the hotel add a modern touch to its aesthetics. However, some areas, like the lobby toilet and provided towels and bedsheets, need improvement to meet the higher cleanliness standards guests expect.
The staff at Hotel Samila receive significant praise for their friendliness, politeness and helpfulness. The reception staff, in particular, are commended for their good and polite service, contributing to a welcoming atmosphere. Although there are occasional suggestions for improving friendliness and maintaining smiles, the general sentiment toward the staff is overwhelmingly positive.
Parking is another positive aspect with ample and free options available. Guests generally find it easy to park their cars, although on rare occasions, finding a spot can be slightly challenging. Nevertheless, the parking facilities are adequate and add to the positive guest experience.
The beds in the hotel are mostly considered comfortable with many guests appreciating their softness. However, harder pillows and occasional issues with the cleanliness of bed linens, such as stains and unpleasant smells, have been noted. Despite these concerns, the comfort of the beds is overall a strong point for the hotel.
In summary, Hotel Samila offers an excellent location, clean and spacious rooms, friendly staff and convenient parking. While there are minor areas for improvement, such as breakfast service, cleanliness in certain areas and bed linen quality, the overall guest experience remains positive, making it a solid choice for visitors to Alor Setar.
Raia Hotel & Convention Centre Alor Setar offers a balanced blend of convenience and tranquility, strategically located near Sultan Abdul Halim (SAH) Airport and close to the PLUS highway, ensuring easy access for travelers. Its setting, surrounded by serene paddy fields, makes it appealing for guests who appreciate natural landscapes, while its proximity to food stalls, eateries and tourist attractions adds to its charm. The hotel is also notable for its ample parking space and good basic facilities.
Breakfast at the hotel is generally well-received with many guests praising the generous and varied spread that offers good value for money. Specific dishes like ikan bawal goreng and Tom Yam are particularly appreciated. Despite this, there are suggestions for further enhancements, including adding items like roti canai and teh tarik to improve the overall breakfast experience.
Dining options, including in-room service and on-site facilities, are positively reviewed for their taste and affordability with standout dishes like nasi goreng and the exceptional seafood buffet receiving specific praise. Some minor issues with food quality were reported, but overall, the majority of dining experiences are satisfying.
The rooms are spacious, comfortable and well-maintained with many guests appreciating the clean and fragrant environment. While some aspects like bathroom fittings and furnishings may seem slightly outdated, the overall sentiment is positive. Complimentary touches such as cookies and the value-for-money aspect further enhance guest satisfaction.
However, cleanliness receives mixed feedback with many guests praising the clean and spacious rooms, but some noting issues like dust, musty odors and inadequate bathroom cleaning. The hotel’s attentive and friendly staff, praised for their courteous and professional behavior, contribute positively to the guest experience despite occasional reports of unhelpful service.
The WiFi service requires significant improvement with frequent complaints about weak and intermittent connections impacting the reliability of internet access. Families, however, find the hotel particularly appealing with facilities like a children's pool and a dedicated kids' room creating an engaging environment for young guests.
Beds at the hotel are frequently praised for their comfort, aiding in restful sleep, though some guests mention issues with pillow quality and occasional cleanliness concerns. Overall, Raia Hotel & Convention Centre Alor Setar provides a pleasant stay characterized by strategic location, spacious accommodations and warm hospitality, making it a favorable choice for various types of travelers.
Categories
Romantic
Family
4 Star
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-5 out of 5 hotels in and around Alor Setar