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The Dostyk Hotel

Almaty , Kurmangazy Street 36 (Show on Map)

8.8

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Dostyk Hotel is a highly recommended choice for anyone visiting Almaty, thanks to its prime location in the heart of the city with easy access to transportation, restaurants and shops. Guests appreciate the quiet and cozy atmosphere, beautiful architecture and terrace with mountain views where breakfast is served. The hotel's staff is friendly and helpful and the breakfast buffet receives high marks. The rooms are clean, spacious and equipped with comfortable beds and good sound insulation. The hotel is commended for its cleanliness, exceptional staff and well-equipped spa and fitness center. The swimming pool is a highlight of the property, offering guests a relaxing escape. While the parking situation may be a mixed bag, the hotel offers on-site parking as a perk. The Dostyk Hotel is also a solid choice for business travelers with spacious desks in every room and exceptional room service. Unfortunately, accessibility for guests with disabilities seems to be a challenge. Overall, The Dostyk Hotel offers a luxurious 5-star experience with unrivaled service and attention to detail.
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Categories

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Dogs Stay Free

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Indoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Hotel where Dogs Stay Free

Hotel with Indoor Pool

Room Types

Standard Single Room Elegant, air-conditioned room with a safety deposit box, flat-screen TV and minibar.

Deluxe King Room Spacious room with seating area.

Exclusive Suite Big suite offering separate living/sleeping areas.

Presidential Suite Large suite featuring separate living/sleeping areas, elegant dining area, and private spa bath.

About The Dostyk Hotel

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Guest Reviews

8.8

Excellent

Location

The Dostyk Hotel is praised for its prime location in the heart of Almaty with easy access to the metro, bus stops and many restaurants and shops. Guests love the convenient position, close to markets, banks and a big supermarket. The hotel is also within walking distance to the funicular station, making it a great starting point for exploring the city. Despite being in the center of town, the hotel is praised for its quiet and cozy atmosphere. Many reviews mention the beautiful architecture of the building, as well as the terrace where guests can enjoy breakfast in the inner courtyard while admiring the mountain views. The staff is friendly and helpful and the breakfast buffet receives high marks. Overall, The Dostyk Hotel is considered an excellent choice for anyone visiting Almaty, thanks to its comfortable rooms, convenient location and charming atmosphere.

Breakfast

The breakfast at The Dostyk Hotel offers a good quality buffet with some delicious pastries and a variety of tasty options. While some guests found it standard and lacking in diversity, many others enjoyed the good breakfast and excellent service. The fresh bakery items were a hit and the traditional food was a nice touch. Some suggested that the menu could use more variety and fanciness, while others praised the changing daily menu. Overall, the staff and restaurant served excellent food for breakfast, lunch and dinner with some guests noting that the terrace was elegant. The breakfast buffet could close early for some, but those who made it in time found it to be excellent. Some guests were disappointed with the limited selection or unappetizing options and others suggested improvements like made-to-order porridge or more options on the buffet. While some guests found the breakfast to be lacking, many others found it to be tasty and enjoyable.

Rooms

The Dostyk Hotel is praised by guests for its clean and spacious rooms that are equipped with comfortable beds and good sound insulation. Some rooms even offer a view of the garden for extra peace and quiet. The bathrooms are also noted for being clean and well-stocked. While some guests mention that the furniture and decor are a bit outdated, others appreciate the vintage feel of the historic building. Overall, guests report having a positive experience with their rooms at The Dostyk Hotel.

Cleanliness

The Dostyk Hotel is commended for its cleanliness by guests. The hotel provides daily room cleaning and offers clean, cozy and comfortable rooms. The in-house restaurant and bar provide excellent food and service. The gym, swimming pool and other facilities are exceptional. Some reviews touch on stained or old furniture, but in general, guests felt that the hotel was a good and clean option for the price paid. The hotel staff is also praised for being polite and helpful. The hotel is overall an excellent experience with rooms that are equipped with everything needed for a luxurious stay.

Staff

The Dostyk Hotel boasts an exceptional staff according to guest reviews. They are polite, attentive, friendly and speak excellent English. The staff is described as motivated and always ready to help with anything. Guests have been impressed with the bountiful and delicious breakfast buffet and have commended the room service. The hotel's location is praised, as is the cleanliness of the establishment. Overall, guests have had an excellent experience with the hotel's staff, who are willing to go above and beyond to ensure guests have an enjoyable stay.

Spa

The Dostyk Hotel boasts an excellent spa center, complete with a nice pool, sauna and well-equipped fitness room. The spa services are top-notch with separate jacuzzis for men and women, though some guests note that the temperature regulation in the steam rooms could be improved. The spa area is generally very clean and quiet, though some loungers could use an upgrade. Overall, the hotel staff are very accommodating and the room service is excellent. Unfortunately, during the recent lockdown, some guests were unable to enjoy the full range of spa services, but the hotel is still well worth a visit for the spa alone.

Pool

The Dostyk Hotel boasts a well-equipped gym and spa area with a clean and well-maintained swimming pool. Guests have raved about the large size of the pool and the absence of crowds, making it the perfect place for a refreshing dip. Though one guest noted that the pool was cold, most agree that the chlorine levels were acceptable and did not cause any discomfort. Despite some initial concerns about the pool's functionality, guests can rest assured that it is indeed in working order. The only flaw mentioned in reviews is the unsightly plant arrangements surrounding the pool. Overall, the swimming pool at The Dostyk Hotel is a highlight of the property, offering guests a relaxing escape from the bustling city outside.

Parking

The parking situation at The Dostyk Hotel seems to be a mixed bag according to guest reviews. Some mention the challenge of carrying luggage up the high ramp without assistance while others note that the parking lot is small. However, a number of positive comments mention the availability of free on-site parking with one guest even stating that the hotel has its own parking lot. There seems to be confusion among guests though, as some mention a lack of information regarding the parking situation. Despite these negative comments, the hotel is praised for having a small parking lot right in front of its main entrance. Overall, while there may be the occasional problem with parking, guests appreciate that The Dostyk Hotel offers on-site parking as a perk.

Business

Looking for a convenient and comfortable place to stay during your business trip to Kazakhstan? Look no further than The Dostyk Hotel, located in the center of the city. With a focus on creating ideal conditions for business travelers, the hotel offers a spacious desk in every room, very comfortable beds and an exceptional level of room service and cleaning. The staff is friendly and efficient, providing all the help you need to make your stay as smooth as possible. The gym and swimming pool are excellent amenities for those who like to stay active and the restaurant with its elegant terrace offers beautifully prepared food with great service. Though some reviews noted the absence of a restaurant and the outdated design of the hotel, overall the Dostyk Hotel seems like a solid choice for those seeking comfort and convenience on their business trip.

Accessible

Based on guest reviews of 'The Dostyk Hotel', accessibility for guests with disabilities seems to be a challenge. Many guests reported difficulty with stairs, as there were no ramps or elevators in some areas of the hotel. One guest suggested that a ramp be installed in the lobby to assist families with young children, while another guest mentioned the lack of attention given to guests upon arrival, which left them to carry their own luggage. Although some stairs had makeshift ramps, they were steep and difficult to navigate with strollers or wheelchairs. Unfortunately, accessibility was a significant concern for guests, but there were no mentions of any accommodations provided by the hotel.

Luxury

Welcome to The Dostyk Hotel, a real 5-star luxury experience. Our guests rave about the stunning interior design and perfect location of the hotel. Comfort is key here, as every room and bathroom is equipped with everything you need for a truly luxurious stay. And don't miss out on our super spa zone! The hotel's unrivaled service and attention to detail definitely live up to its 5-star rating. Come and indulge in the lap of luxury at The Dostyk Hotel.

Yes, The Dostyk Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at The Dostyk Hotel.

Yes, The Dostyk Hotel welcomes dogs.

Yes, parking facilities are available at The Dostyk Hotel.

Yes, The Dostyk Hotel has a gym.

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