Hotel with SpaThe hotel provides a full-service spa equipped with an indoor pool, seasonal outdoor pool, fitness center, sauna, and Turkish bath/hammam. It offers various massage services. The spa facilities are available for guests to enjoy.
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Summary of reviews related to the 'Spa' categoryThe Riviera Hotel's spa presents a mixed experience for guests with several positive aspects noted amidst some drawbacks. The highlights include the spa's cleanliness and its extensive facilities, which feature a sauna, steam bath, indoor pool and jacuzzi. Guests appreciated the quality of the services such as massages and swimming lessons available within the spa. The sauna and private steam bath were mentioned positively, indicating a well-maintained environment.
However, several reviewers pointed out issues such as the need to pay extra for access to the fitness, spa and pool areas, which are not included in the price of the stay. Additionally, the spa is managed by an external company separate from the hotel, leading to some inconveniences like lockers that don’t close and the lack of provided bathrobes. Some guests found the spa area not relaxing enough and described it as shabby and grubby, especially the indoor pool area.
Furthermore, some guests were disappointed by the additional fees for different services within the spa and noted that the spa was not open on Sundays or was closed due to COVID-19 restrictions. These factors, along with occasional issues about uncommunicated extra charges, detracted from the overall experience for some visitors. Despite these criticisms, the cleanliness and the range of facilities available were generally appreciated by many.
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