"Rush Hotel"

Astana 51.18055000, 71.40864400 , Zhenis Prospekt 53/1 (Show on Map)
7.8
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsRush Hotel generally receives positive feedback, especially regarding its convenient location, cleanliness and friendly staff. Situated near Nur-Sultan 1 train station in a quiet residential area, the hotel offers easy access to public transport, local amenities and dining options, making it an ideal base for visitors looking for a peaceful stay with essential services nearby. The proximity to banks, supermarkets, cafes and restaurants enhances its appeal for tourists who prefer exploring on foot or via public transit.

Guests frequently commend the staff for their friendliness, professionalism and willingness to assist, creating a welcoming and pleasant atmosphere. The clean and well-maintained rooms, equipped with necessary amenities, are another highlight with many appreciating the daily cleaning services and tidy environment. The hotel’s breakfast, though varied in reviews, is included in the price and offers a simple, decent start to the day.

The hotel's café and nearby dining options provide a range of culinary experiences with set lunches and affordable meals enhancing the stay. Despite some variability in quality and pricing, the overall dining scene is favorable thanks to surrounding eateries like "Celinograd" café.

However, certain areas could use improvement. Guest reviews highlight issues such as inconsistent Wi-Fi, maintenance problems in rooms and occasionally uncomfortable beds. There are also some critiques regarding the breakfast’s variety and the need for better housekeeping practices.

In summary, Rush Hotel offers a clean, comfortable and convenient stay, particularly for short visits and travelers arriving by train. While there are some areas for improvement, the positive aspects, especially the friendly staff, clean environment and strategic location, make it a commendable choice.
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Categories
3-Star Hotel
Rush Hotel is a budget hotel that provides basic accommodations. It is an economical option for travelers looking for affordability.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

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Business Hotel

Hotel with Parking

Cheap Hotel

Room Types
Standard Twin Room Air-conditioned room with a TV.

Junior Suite Offers additional space and a combined living and sleeping area.

Suite Large suite with a living area and separate bedroom.

Standard Double Room This single room features air conditioning and a minibar.

Triple Room Offering free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned triple room offers a flat-screen TV with cable channels, soundproof walls, a wardrobe, an electric kettle as well as city views. The unit offers 3 beds.

Guest Reviews
7.8
Good
Location
Rush Hotel boasts a highly convenient location that has garnered positive remarks from guests. Situated not far from the train station, it offers easy access to public transportation with several bus routes within a 5-minute walk. Although it is located on the outskirts and far from the city center, the surrounding quiet residential area ensures a peaceful stay, away from the hustle and bustle.

Guests appreciated the abundance of amenities within walking distance, including banks, supermarkets, cafes and restaurants. This makes it ideal for tourists who prefer to get around on foot or by public transport with all necessary infrastructure close at hand. The hotel’s proximity to Nur-Sultan 1 train station has been highlighted as a significant advantage, making it easy to reach from any part of the city.

Despite being away from major malls and the airport, the hotel's location near various dining options and a large grocery store compensates for this. Parking availability adds to the convenience for those traveling by car. Overall, Rush Hotel's location provides a practical and pleasant base for visitors, particularly those arriving by train and looking for a quieter area with essential amenities nearby.

Breakfast
Rush Hotel's breakfast experience is marked by a range of opinions with many guests praising its delicious and hearty offerings. Positively highlighted features include a variety of tasty breakfast options such as porridge, scrambled eggs, pancakes and other delightful choices, often noted for being filling and included in the room price. Guests enjoyed the different breakfasts served daily, which were fresh and satisfying.

However, there are also notable critiques. Some guests found the breakfast to be monotonous with options limited to basic choices like scrambled eggs or porridge. Meager portions and a lack of variety were common points of dissatisfaction with some guests expressing disappointment over cold or poorly prepared food. The advertised breakfast and what was actually served sometimes differed, leading to some frustration.

Despite these mixed reviews, the option to have breakfast included is generally appreciated, especially considering the overall value and the affordability of meals in the hotel's café. For those seeking a simple, decent meal to start the day, Rush Hotel's breakfast may suffice, although there's room for improvement in variety and consistency.

Dinner
Rush Hotel offers a blend of culinary experiences both within its premises and in the surrounding area. The hotel's own dining options, particularly the budget-friendly café on the ground floor, have received praise for serving delicious and quickly-prepared meals with set lunches being a notable highlight. However, some guests have mentioned variability in prices and quality, such as finding the same meat used in different dishes and occasional overpricing.

For those looking for alternatives, there are numerous shops and cafes nearby, including the highly recommended "Celinograd" café, known for its tasty breakfasts, hearty lunches and sizable portions, all at reasonable prices. The nearby kitchen is also noted for its delightful, home-cooked style meals which add to the diverse dining options around the hotel. While there were some negative remarks about the quality of the hotel's restaurant, the overall scene is bolstered by the close proximity to excellent and affordable dining establishments.

Rooms
Rush Hotel offers a mixed experience for its guests with a blend of positive and negative aspects. On the brighter side, the rooms are generally clean and cozy, often described as warm with snow-white bedding and clean laundry. Rooms, including deluxe and family suites, are spacious and equipped with necessary amenities such as toothbrushes, toiletries and plenty of towels. They also feature large balconies, some of them glazed, providing beautiful views, making them ideal for families or those favoring extra space.

The hotel maintains a good standard of cleanliness with daily room cleaning and replenished toiletries. Guests appreciate the availability of basics such as a small refrigerator, kettle, tea set and full-size sofas for children. The water pressure, heaters and tea-making facilities add to the comfort and many found the check-in process smooth. Parking is available, although it’s important to note that the hotel is located far from the city center.

However, there's room for improvement. Some rooms suffer from issues like stained towels, low water pressure, smelly bathrooms and outdated interiors. Maintenance problems such as non-functioning air conditioners, broken windows and poorly draining bathtubs have been pointed out. Thin walls and partitions compromise soundproofing, making it easy to hear noises from adjacent rooms.

Overall, while Rush Hotel provides convenience and comfort, especially for short stays, guests might encounter occasional issues with cleanliness and maintenance. The hotel remains a decent choice with potential for improvement in terms of room updates and better housekeeping practices.

Beds
The beds at Rush Hotel have garnered mixed reviews from guests, highlighting both strengths and weaknesses. Positive feedback focuses on the comfort of the mattresses with guests praising the wide, soft beds and clean sheets. Good pillows also contribute to the overall sleep experience for some visitors. However, many other reviews indicate significant issues with the bedding and overall condition of the mattresses. Problems such as uncomfortable, hard and sagging mattresses, as well as squeaky, broken beds, detract from the comfort. The double beds made up of two separate mattresses and the presence of hair on the bedding have also been noted. Additionally, the worn-out and sometimes unclean linens, along with inconsistent room cleaning, add to the dissatisfaction of several guests.

Cleanliness
Rush Hotel has consistently left a positive impression on its guests when it comes to cleanliness. Visitors frequently highlight the pristine condition of the rooms, describing them as clean and well-maintained. Bed linens and towels are routinely noted as being spotless with daily cleaning services ensuring that rooms remain tidy throughout the stay. Guests are pleased with the quiet, cozy atmosphere, coupled with the clean environment, making it an ideal choice for a comfortable stay.

Moreover, the hotel maintains high standards in all areas, from the floors to the bathrooms, garnering praise for its "perfect cleanliness" and "impeccable" conditions. Reviewers also appreciate the friendly staff and the well-thought-out amenities, which enhance the overall experience. Despite some minor issues, such as room size and occasional temperature discomfort, the overwhelming consensus underscores the exceptional cleanliness and value for money that Rush Hotel offers.

In conclusion, for travelers prioritizing a clean and serene ambiance, Rush Hotel stands out as a reliable and commendable option.

Staff
Rush Hotel boasts a commendable team of staff that significantly enhances the guest experience. Consistently described as friendly, polite and helpful, the hotel's personnel leave a positive impression on nearly all who stay there. Visitors particularly appreciate the reception staff, noting their willingness to assist with any inquiries and highlighting their prompt efforts to fulfill requests efficiently. Guests express gratefulness for the hotel's accommodating check-in policies, such as allowing early check-ins without extra charges.

The majority of the staff, including those at the reception, are applauded for their professionalism and attentiveness. Many guests find the front desk employees to be pleasant and welcoming with several singling out individual team members for their exceptional service. However, not all feedback is entirely positive, as a few reviews mention staff providing incorrect information and lacking English proficiency.

The hotel's ambiance is further enriched by its clean and inviting atmosphere, fostered by a team that is not only helpful but also professional. Despite some minor criticisms, such as issues with staff in the dining room or certain misunderstandings, the overall consensus is that Rush Hotel's staff play a pivotal role in creating a cozy and comfortable stay for their guests.

Wi-Fi
Travelers have noted that the Wi-Fi situation at Rush Hotel leaves much to be desired. While a few guests mentioned stable internet and the ability to watch videos in 720p without issues, the majority of reviews highlight significant connectivity problems. Wi-Fi performance appears inconsistent, often working well only on the 6th floor and primarily limited to areas like the reception and the restaurant. Many guests experienced weak signals, slow speeds or connectivity that didn’t work at all, particularly in the rooms. These issues seem to be aggravated during times of high occupancy, leading to unstable and unreliable internet connections.

Parking
Rush Hotel offers a variety of parking options, although space is somewhat limited with availability for only four cars on-site. There are both private and separate parking areas, adding convenience for guests. Despite initial difficulty in locating the parking, additional spots are offered, ensuring that guests with vehicles can find a place to park. The availability of free parking is particularly beneficial for those traveling by car, making Rush Hotel a convenient choice for car tourists. The hotel's proximity to the train station is another advantage, enhancing overall accessibility.


No, "Rush Hotel" doesn't have any pool.

No, a spa isn't available at "Rush Hotel".

No, "Rush Hotel" doesn't allow dogs.

Yes, parking facilities are available at "Rush Hotel".

No, "Rush Hotel" doesn't have a gym.

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