Altyn-Adam Hotel

Astana 51.17017500, 71.41684600 , сейфуллина, дом.26 (Show on Map)


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Summary of reviewsThe Altyn-Adam Hotel, located in the heart of old Astana, is praised for its prime location, offering guests convenience and accessibility to the city's vibrant attractions. With the Khan Shatyr shopping and entertainment center nearby, along with essential amenities such as a pharmacy and excellent public transport links, guests have everything they need within walking distance. This ensures an enjoyable experience in exploring city landmarks, lush parks, and cozy spots.

The breakfast service at Altyn-Adam Hotel provides a satisfying start to the day, featuring delicious pastries and hearty options like oatmeal and scrambled eggs. Although the selection may be simple and somewhat repetitive, the inclusion of breakfast in the room price is appreciated, and prompt service enhances guest satisfaction. The clean and timely breakfast offerings allow guests to start their day with energy.

Rooms at the hotel are generally spacious and clean, with comfortable beds and useful amenities that cater to business travelers. While some furnishings may require updating, especially in regard to maintenance concerns like broken door handles and non-functional bathroom locks, overall cleanliness and room tidiness are commendable, making it an acceptable choice for budget-conscious travelers.

Cleanliness throughout the hotel receives mixed reviews, with rooms often described as very clean and stocked with essential linens and toiletries. However, attention to bathroom cleanliness and floor maintenance could further improve guest satisfaction. Despite minor issues, the presence of clean towels and care in certain areas create a mostly positive experience.

The hotel staff stands out for their delightful service, marked by friendliness and politeness. Guests consistently praise the team for contributing to a welcoming atmosphere, with particular commendation for the administrator and breakfast staff. Although minor miscommunications have occurred, they do not deter the overall positive perception of the staff's service excellence.

Free Wi-Fi is offered throughout the establishment, yet guests report inconsistencies in speed and reliability. Each floor has its own access point, but maintaining a stable connection can be challenging. Enhancements in Wi-Fi performance could further elevate the guest experience.

Overall, the Altyn-Adam Hotel offers a comfortable stay with its strategic location, satisfying breakfast, spacious rooms, and attentive staff, making it a favorable choice for travelers visiting Astana's old city center.
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Dog Friendly Hotel
This hotel is pet-friendly and allows dogs of any size for no additional fee. Cats are also welcome and pet-sitting services are available for an additional fee.

Cheap Hotel
Altyn-Adam Hotel, situated at Сейфуллина, Дом.26, offers affordable accommodation with essential services, catering to travelers seeking value for money.

3-Star Hotel
This hotel offers a comfortable and convenient stay for both business and leisure travelers with its prime location and exceptional amenities. The hotel is known for its exceptional cleanliness. The hotel is located in Astana.

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Hotel near Nightlife Spots

Hotel with Parking

Room Types
Double Room Air-conditioned room with cable TV, and tea/coffee making facilities. Toiletries are provided in the private bathroom.

Twin Room Air-conditioned room with cable TV, and tea/coffee making facilities. Toiletries are provided in the private bathroom.

One-Bedroom Suite This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite is air-conditioned and features a flat-screen TV with cable channels, an electric kettle and heating. The unit offers 3 beds.

Economy Single Room The unit offers 1 bed.

Deluxe Junior Suite The unit offers 2 beds.

Guest Reviews
Location
Situated in the heart of old Astana, Altyn-Adam Hotel boasts a prime location that satisfies guests' needs for convenience and accessibility. It is strategically positioned not far from the bustling Khan Shatyr shopping and entertainment center, providing visitors easy access to vibrant city attractions. The hotel's central placement ensures that guests can enjoy everything the city has to offer without having to venture far—whether it's a leisurely stroll along the waterfront or exploring cozy spots with family.

Shops and essential amenities are nearby, including a pharmacy just next door, making it perfect for guests who prefer to have services within reach. The location also offers excellent transport connectivity, featuring a nearby bus stop facilitating convenient travel throughout the city. Additionally, the hotel is close to central park, offering a refreshing retreat amidst urban life.

Overall, Altyn-Adam Hotel stands out as a choice with a very good location, providing guests the comfort of having everything within walking distance, and allowing them to easily access various attractions and facilities in the old city center.

Breakfast
Breakfast at the Altyn-Adam Hotel offers a generally satisfying start to the day. Guests frequently highlight the delicious pastries as a standout, with some describing them as wonderful and very, very delicious. For those who appreciate baked goods, these treats are a notable feature. The breakfast service is often characterized as hearty and filling, making it a good choice for travelers needing energy for their day's activities. The offerings, served on the second floor, often include options like oatmeal, scrambled eggs, and various pastries and pancakes, ensuring that guests can enjoy a diverse, albeit somewhat limited, spread. Though some find the selection modest or repetitive, others appreciate the inclusion of the breakfast in the room price as a convenient perk. Additionally, breakfast is described as clean and served on time, with guests needing to arrive early to experience the full range. Overall, despite its simplicity, the breakfast at Altyn-Adam Hotel provides a decent and dependable meal to start the day.

Rooms
Altyn-Adam Hotel offers a variety of room experiences, each with distinct qualities and occasional quirks. Guests appreciate the spaciousness of the rooms, noting that they are generally clean, tidy, and feature comfortable, soft beds with good mattresses. The absence of cigarette odors is a relief to many, and the inclusion of amenities such as a table in certain rooms proves useful for business travelers. Furthermore, some rooms have functioning air conditioners, providing a respite from stuffiness.

However, the hotel could benefit from updating certain aspects of its rooms, as some guests find the furniture and facilities showing signs of wear. The availability of hot water and additional bathroom hooks could enhance the shower experience. Despite minor issues such as broken door handles and bathroom locks, the hotel's rooms remain an acceptable option, especially when considering the price point. Those in need of a budget-friendly stay will find the Altyn-Adam Hotel a viable choice, though they may have to overlook a few maintenance concerns.

Cleanliness
Altyn-Adam Hotel receives mixed feedback regarding its cleanliness, with guests noting both positive and negative aspects. On the positive side, rooms are commonly described as very clean, often stocked with essential items such as towels, toiletries, a hairdryer, and crisp, snow-white bed linen. Many guests find the mattress comfort commendable and the kitchen area consistently clean, which enhances the overall experience.

However, some areas require attention, as certain guests have pointed out issues with the cleanliness of the bathroom, citing it needs a thorough deep cleaning. In some instances, rooms were reported to have hair and dust on the floor or dirty carpets that appear to have not been vacuumed. Additionally, some guests found the floors not up to standard due to stains, and issues such as wet towels placed on the floor were noted. Despite these observations, the presence of clean towels was appreciated by many. Overall, while the hotel successfully provides a clean and comfortable environment in several aspects, attention to certain details could enhance guest satisfaction further.

Staff
Altyn-Adam Hotel is distinguished by its commendable staff, who play a vital role in enhancing guest experiences. Visitors consistently praise the team for their friendliness, warm demeanor, and attentiveness to guests' needs. The politeness of the staff is frequently highlighted, creating a welcoming atmosphere throughout the stay. The hotel's administrator receives particular recognition for being both friendly and helpful, readily offering assistance whenever required.

Breakfasts at the hotel also merit mention, with a special nod to the lovely woman responsible for preparing meals, praised for her culinary skills and heartfelt service. While there were isolated instances of miscommunication regarding breakfast information, this does not overshadow the overall positive impressions of the staff's service quality.

Overall, the staff's commitment to service excellence merits top marks from guests, contributing to the hotel’s reputation for a warm and hospitable environment.

Wi-Fi
The Altyn-Adam Hotel offers Wi-Fi service that is available throughout the establishment, including cable television options. However, guests have noted that the Wi-Fi quality and reliability can be inconsistent, with reports of slow speeds and issues with connectivity. Each floor is equipped with its own Wi-Fi access point, yet some visitors have experienced challenges with maintaining a stable connection, making tasks like downloading difficult. While the hotel provides the essential amenities, improvements in Wi-Fi performance could enhance the overall guest experience.


No, Altyn-Adam Hotel doesn't have any pool.

Yes, a spa is available at Altyn-Adam Hotel.

Yes, Altyn-Adam Hotel welcomes dogs.

Yes, parking facilities are available at Altyn-Adam Hotel.

No, Altyn-Adam Hotel doesn't have a gym.

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