MainStay Suites Chicago Schaumburg
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Summary of reviewsNestled in the heart of Schaumburg, MainStay Suites boasts an enviable location praised by guests for its convenience and accessibility. Its proximity to major highways, shopping centers, and dining options makes it an ideal base for both leisure and business travelers. The area is noted for being safe and quiet, providing an extra layer of comfort for visitors.
The rooms at MainStay Suites are generally well-regarded for their cleanliness and comfort, offering practical amenities such as full kitchens and ample storage, which are especially appreciated during extended stays. While the accommodations are mostly comfortable, a few guests have mentioned that certain beds could use an update to ensure a more restful night's sleep.
While the hotel has received mixed reviews regarding cleanliness, many guests have commended the property for its clean and modern environment. However, some visitors have reported issues such as unclean common areas, suggesting a need for more consistent upkeep across the facility.
The staff at MainStay Suites receives high praise for their hospitality, with guests frequently highlighting their polite, accommodating, and attentive service. The exceptional level of service provided by the team, including personalized assistance from staff members like J.J., contributes significantly to the positive experiences of many guests.
The breakfast service, however, seems to fall short of expectations, with numerous guests expressing dissatisfaction over the limited offerings. This indicates a potential area for improvement to better meet the needs of guests seeking a more fulfilling morning meal.
Overall, MainStay Suites Chicago Schaumburg serves as a convenient and comfortable option for travelers, enhanced by its strategic location and commendable staff service, though it may benefit from addressing consistency in cleanliness and enhancing breakfast offerings.
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The rooms at MainStay Suites are generally well-regarded for their cleanliness and comfort, offering practical amenities such as full kitchens and ample storage, which are especially appreciated during extended stays. While the accommodations are mostly comfortable, a few guests have mentioned that certain beds could use an update to ensure a more restful night's sleep.
While the hotel has received mixed reviews regarding cleanliness, many guests have commended the property for its clean and modern environment. However, some visitors have reported issues such as unclean common areas, suggesting a need for more consistent upkeep across the facility.
The staff at MainStay Suites receives high praise for their hospitality, with guests frequently highlighting their polite, accommodating, and attentive service. The exceptional level of service provided by the team, including personalized assistance from staff members like J.J., contributes significantly to the positive experiences of many guests.
The breakfast service, however, seems to fall short of expectations, with numerous guests expressing dissatisfaction over the limited offerings. This indicates a potential area for improvement to better meet the needs of guests seeking a more fulfilling morning meal.
Overall, MainStay Suites Chicago Schaumburg serves as a convenient and comfortable option for travelers, enhanced by its strategic location and commendable staff service, though it may benefit from addressing consistency in cleanliness and enhancing breakfast offerings.
Accessible Hotel
This hotel features wheelchair-accessible facilities and offers wheelchair-friendly rooms with accessible bathrooms, including options with accessible tubs and roll-in showers. The property has an elevator for easy access to different floors.
3-Star Hotel
This hotel provides extended stay options and essential amenities.
Hotel near Ski Resorts
Hotel for Honeymoon
Dog Friendly Hotel
Business Hotel
Hotel with Gym
Hotel for Adults Only
Guest Reviews
Nestled in the heart of Schaumburg, MainStay Suites offers an enviable location that guests can't stop raving about. This hotel is conveniently situated near major highways, making it easily accessible for travelers looking to explore the bustling surroundings. Visitors appreciate its proximity to an array of shopping centers and dining options, offering plenty of choices for varied tastes and preferences. The area around the hotel feels safe and quiet, enhancing the comfort and relaxation of guests. With its strategic location, MainStay Suites serves as a great base for visitors who need to be close to everything, whether it's for shopping adventures, dining excursions, or attending to business needs in the area.
The breakfast experience at MainStay Suites Chicago Schaumburg appears to be a point of contention among guests. While some describe the breakfast bar as outstanding, the majority of reviews highlight significant dissatisfaction. Many guests report a lack of breakfast options, with some noting the presence of only a coffee offering. In other instances, the breakfast included is described as extremely limited, consisting only of a bottle of water and cereal bars, or as merely a bag of items that were deemed unsatisfactory. This indicates that the hotel's breakfast service might not meet the expectations of those looking for a more comprehensive morning meal.
The rooms at MainStay Suites Chicago Schaumburg are generally praised for their cleanliness and comfort. Many guests found their accommodations exceptionally clean, with comfortable beds and well-sized bathrooms. The rooms are equipped with basic kitchen amenities, including a full fridge, providing convenience for extended stays. There is good storage space for clothing, enhancing the overall functionality of the rooms. Some feedback indicated that additional seating could improve the room's comfort. However, a few guests noted issues with the condition of the beds, suggesting they were lumpy and in need of replacement. Overall, the rooms offer a pleasant and practical stay for visitors.
MainStay Suites Chicago Schaumburg seems to have mixed reviews when it comes to cleanliness and maintenance. Some guests have highlighted positive aspects, noting that certain rooms are clean and comfortable, with the entire facility described by some as very clean, quiet, and modern. These guests found the environment well-maintained, allowing for a pleasant stay.
On the other hand, there are a number of concerns raised by other visitors. Issues include dirty floors, furniture needing cleaning or updating, and persistent unpleasant odors in various parts of the hotel, including hallways and elevators. Specific reports mention stained sheets, unclean curtains, and garbage accumulating over days without being picked up. Furthermore, some guests experienced significant problems such as bugs in the bathroom and hair on the bed, which led them to change rooms multiple times.
Overall, while there are some aspects that provide comfort and cleanliness, the feedback suggests a need for more consistent upkeep and attention to cleanliness across all areas of the hotel.
The staff at MainStay Suites Chicago Schaumburg have left a lasting impression on guests, with many reviews highlighting their exceptional service. Descriptions like pleasant, great, and ABSOLUTELY AWESOME are frequently used to describe the team, suggesting a level of hospitality that stands out. Specific commendations for individual staff members, such as J.J., underscore the personalized attention guests received, including professional assistance with room selection and payments during prolonged stays. A pattern of politeness and attentiveness is evident as both morning and evening staff have been noted for their kindness and accommodating nature. Despite an isolated mention of rudeness, the overall portrayal of the staff is overwhelmingly positive, indicating a consistently friendly and helpful environment for visitors.
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Rooms
Cleanliness
On the other hand, there are a number of concerns raised by other visitors. Issues include dirty floors, furniture needing cleaning or updating, and persistent unpleasant odors in various parts of the hotel, including hallways and elevators. Specific reports mention stained sheets, unclean curtains, and garbage accumulating over days without being picked up. Furthermore, some guests experienced significant problems such as bugs in the bathroom and hair on the bed, which led them to change rooms multiple times.
Overall, while there are some aspects that provide comfort and cleanliness, the feedback suggests a need for more consistent upkeep and attention to cleanliness across all areas of the hotel.
Staff
No, MainStay Suites Chicago Schaumburg doesn't have any pool.
No, a spa isn't available at MainStay Suites Chicago Schaumburg.
Yes, MainStay Suites Chicago Schaumburg welcomes dogs.
No, parking facilities aren't available at MainStay Suites Chicago Schaumburg.
Yes, MainStay Suites Chicago Schaumburg has a gym.
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