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Summary of reviewsSonesta ES Suites Chicago - Schaumburg is highly regarded by guests for its exceptional location, comfort, and service. Positioned in the heart of Schaumburg, the hotel draws praise for its convenient proximity to Woodfield Mall, major highways, and various dining and entertainment venues, offering both ease and tranquility. Guests particularly appreciate its quiet charm and quick accessibility to downtown Chicago and local attractions, making it an ideal choice for both leisure and business travelers.
The hotel’s breakfast receives favorable reviews, noted for its diversity and quality. With a wide array of options including hot food items and unique offerings like a pancake machine, the complimentary breakfast becomes a valued perk for many travelers. While some guests have experienced limited variety occasionally, the attentive and friendly staff ensure a pleasant dining experience.
Accommodations at Sonesta ES Suites are spacious and comfortable, often resembling small apartments. Featuring modern setups with full kitchens and living areas, the rooms are exceptionally clean and cater well to families or groups, offering a homely atmosphere. The beds are consistently highlighted for their comfort, enhancing the overall relaxing environment. The seamless check-in and check-out processes, coupled with friendly staff, contribute to the positive guest experience.
Cleanliness across the property is frequently praised, with immaculate and well-furnished rooms exceeding expectations. This dedication to maintaining a pristine environment, along with efficient and welcoming staff, creates a relaxing atmosphere for visitors. Guests highly commend the staff for their exceptional service, noting their attentiveness and readiness to accommodate requests, which adds a personal touch to each stay.
Parking is another convenience appreciated by guests, with ample free spaces available, making it easy for visitors to access the facility. Families find the hotel particularly accommodating, with spacious suites featuring multiple bedrooms, kitchens, and living areas that comfortably host larger groups. The kid-friendly environment and ideal location further enhance the hotel’s appeal for family gatherings.
Overall, Sonesta ES Suites Chicago - Schaumburg offers an outstanding value with its combination of excellent location, comfortable accommodations, and remarkable service. This makes it a top choice for travelers seeking quality stay options in the Chicago area, leaving many with a strong intent to return. Show more
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Categories
Hotel near Ski Resorts
Offering suite-style accommodations with amenities suitable for longer stays, it provides a comfortable base for exploring winter activities in the broader region, despite not being directly adjacent to ski areas.
Family Friendly Hotel
Features spacious apartment-style rooms with full kitchens, perfect for families needing extra space and wanting to prepare their own meals. Pet-friendly accommodations are available. Offers a seasonal outdoor pool.
Hotel with Swimming Pool
This hotel provides a good pool experience combined with suite-style accommodations, making it suitable for longer stays. It is often recognized for its value and amenities.
Outdoor Pool
Accessible Hotel
This hotel offers accessible routes from the public entrance to the registration area, guest rooms, restaurant, meeting room, fitness center, swimming pool, and business center. It provides specific mobility and hearing accessible suite types, including options with roll-in showers and accessible tubs.
3-Star Hotel
This hotel offers spacious suites with full kitchens, free breakfast, and a seasonal pool. It is conveniently located near the Schaumburg Convention Center, Legoland Discovery Center, and Woodfield Mall.
Hotel for Honeymoon
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Hotel with Gym
Hotel with Outdoor Pool
Room Types
One-Bedroom King Suite - Non-SmokingThis one-bedroom suite features a separate living and meeting area with a flat-screen cable TV and a sofa bed.
Please note that the room rate is based on 4 guests. Maximum occupancy is 4 guests (see Hotel Policies).
Two-Bedroom Suite - Two KingsOffering 2 separate bathrooms, this two-bedroom suite also includes a separate dining room and living room with a flat-screen TV.
Two-Bedroom Suite - King + Two DoublesOffering 2 separate bathrooms, this two-bedroom suite also includes a separate dining room and living room with a flat-screen TV.
One-Bedroom King Suite - Hearing AccessibleThe triple room's kitchen, which features a refrigerator, is available for cooking and storing food. Air conditioning, a seating area and a safe deposit box are provided in this spacious triple room. The unit offers 2 beds.
Two-Bedroom Suite - King + Two Doubles Hearing AccessibleThe apartment's kitchen, which has a refrigerator, is available for cooking and storing food. The spacious apartment features air conditioning, a seating area and a safe deposit box. The unit has 4 beds.
One-Bedroom Queen Suite - Mobility/Hearing Accessible Roll-In ShowerThe triple room's kitchen, which has a refrigerator, is available for cooking and storing food. The spacious triple room features air conditioning, a seating area and a safe deposit box. The unit has 2 beds.
One-Bedroom Queen Suite - Mobility/Hearing Accessible TubThe triple room's kitchen, which has a refrigerator, is available for cooking and storing food. The spacious air-conditioned triple room offers a tea and coffee maker, a seating area and a safe deposit box. The unit has 2 beds.
Two-Bedroom Suite with Two King Beds - Hearing AccessibleThe apartment's kitchen, which features a refrigerator, is available for cooking and storing food. Air conditioning, a seating area and a safe deposit box are provided in this spacious apartment.
Two-Bedroom Two Queen Suite - Mobility/Hearing Accessible with TubThe apartment's kitchen, which features a refrigerator, is available for cooking and storing food. The spacious apartment provides air conditioning, a seating area and a safe deposit box.
Two-Bedroom Two Queen Suite - Mobility/Hearing Accessible with TubThe apartment's kitchen, which has a refrigerator, is available for cooking and storing food. The spacious apartment features air conditioning, a seating area and a safe deposit box.
Two-Bedroom Two Queen Suite - Mobility/Hearing Accessible with TubThe apartment's kitchen, which has a refrigerator, is available for cooking and storing food. The spacious apartment features air conditioning, a seating area and a safe deposit box. The unit has 3 beds.
Two-Bedroom Suite with Queen & Two Doubles - Mobility/Hearing AccessibleThe apartment's kitchen, which features a refrigerator, is available for cooking and storing food. The apartment is furnished with a desk and a seating area and offers air conditioning and a safe deposit box.
Guest Reviews
8.4
Very Good
Location
Nestled in the heart of Schaumburg, Sonesta ES Suites Chicago offers a stellar location that guests consistently praise for its convenience and tranquility. The hotel is ideally situated close to Woodfield Mall, a hub of shopping and dining options, providing easy access to entertainment and essentials without the hassle of traffic congestion. Many reviewers emphasize the hotel's proximity to major highways, grocery stores, and a variety of restaurants, making it an excellent base for both leisure and business travelers.
The surrounding area is characterized by its quiet charm, offering a peaceful retreat from the bustle, yet still within a quick drive to downtown Chicago. Nearby attractions such as Legoland, the Pac-Man arcade, and Schaumburg Waterworks are easily accessible, delighting families seeking nearby entertainment. Guests appreciate the spacious, clean accommodations and the warm, friendly service from the hotel staff, which adds to the overall comfort of their stay.
In essence, this hotel provides a perfect blend of accessibility, comfort, and serenity, making it a top choice for anyone visiting the Chicago area.
Breakfast
The breakfast at Sonesta ES Suites Chicago - Schaumburg receives a generally positive reception from guests with a multitude of options that cater to various tastes. Many guests commend the breakfast for its variety and quality, noting the availability of hot food items such as sausages, eggs, bagels, and pancakes, as well as an amusing pancake machine. The offerings include a good selection of proteins and grains, accompanied by extras like cottage cheese, peaches, and a range of toppings for items such as oatmeal. Among the positives, the introduction of a free breakfast is appreciated as a significant perk for travelers. Despite some dissatisfaction regarding limited variety on certain days and occasional bagged take-away options, the breakfast experience overall appears to be quite satisfying for many visitors, accentuated by friendly and attentive staff. The breakfast service, even if simple at times, generally meets expectations and is in line with what guests anticipate from a hotel of this class.
Rooms
The guest reviews for Sonesta ES Suites Chicago - Schaumburg highlight the hotel as an ideal choice for families and groups seeking spacious and comfortable accommodations. The rooms, often described as resembling small apartments, are exceptionally clean and feature modern setups with amenities such as full kitchens and living areas. Guests appreciate the ample space afforded by the suite style rooms, which often include two separate bedrooms and bathrooms, making it particularly convenient for families or groups traveling together. The beds are noted for their comfort, enhancing the overall relaxing atmosphere of the hotel. The accommodations cater well to longer stays, with guests feeling at home thanks to the apartment-like feel and thoughtful room layouts. In addition to the outstanding rooms, friendly staff and easy check-in and check-out processes contribute to a positive overall experience at this conveniently located hotel.
Beds
At Sonesta ES Suites Chicago - Schaumburg, guests can expect a restful night's sleep thanks to the hotel's remarkably comfortable beds. Numerous visitors have highlighted the plush and cozy nature of the mattresses, often describing them as extremely or incredibly comfortable. Travelers appreciate the variety of bed configurations available, including king-sized and double beds, all contributing to a pleasant and restful experience. While one review noted a lack of support in a specific room, the overwhelming consensus underscores the comfort and cleanliness of the beds, ensuring that most visitors wake up refreshed after a good night's sleep.
Cleanliness
Sonesta ES Suites Chicago - Schaumburg is often praised for its high standards of cleanliness, which guests keenly appreciate throughout their stays. Many reviews highlight the impressive cleanliness of the entire facility, from the rooms to the shared spaces like the reception and pool area. Guests frequently describe their rooms as being immaculate, spacious, and comfortable, often exceeding expectations with their modern and well-furnished interiors. The property's dedication to maintaining a clean and orderly environment ensures a relaxing and pleasant atmosphere for families and individual travelers alike.
The staff is noted not only for their friendliness but also for their efficiency in maintaining the property, earning high marks in guest feedback. With a location that complements its welcoming environment, the combination of accessible amenities and cleanliness makes it a favorable choice for those visiting the area. Guests also seem to appreciate the well-maintained facilities that offer a balance of privacy and convenience, adding to the overall positive impression of their stay.
Staff
The staff at Sonesta ES Suites Chicago - Schaumburg receive consistently high praise for their exceptional service and hospitality. Reviewers frequently highlight the friendly and welcoming nature of the hotel staff, with employees being attentive to guests' needs. Many guests were impressed by the team's promptness and efficiency, often noting that staff members were quick to accommodate requests and went above and beyond to ensure a pleasant stay.
The front desk team, in particular, is commended for their professionalism and helpfulness, with specific mentions of individuals like Vera, Dave, Ms. Tori, and Rahat for their remarkable service. Guests feel valued as the staff often remembers returning visitors, adding a personal touch to the experience. The accommodating, courteous demeanor of the employees contributes to a warm and inviting atmosphere, making guests feel at home from the moment they arrive.
Overall, the friendly and informative staff plays a crucial role in enhancing the overall experience at Sonesta ES Suites, leaving guests very pleased with their stay and eager to return.
Parking
Parking at the Sonesta ES Suites Chicago - Schaumburg is generally regarded as convenient and accessible. Guests have noted that free parking is a significant advantage, with plenty of spots available for most of their needs. There are many options, ensuring parking is not an issue during their stay. However, some guests have mentioned that suites facing the courtyards might require additional parking spaces. Despite this occasional inconvenience, the availability of ample parking overall ensures that guests can comfortably access the facility and enjoy their stay without worrying about parking logistics.
Family
Sonesta ES Suites Chicago - Schaumburg emerges as a favored retreat for families seeking comfortable accommodations with ample space. Families appreciate the well-distributed suites, which often include two bedrooms, a kitchen, and a living room, providing a home-like atmosphere. The suites are spacious enough to comfortably host families, whether they consist of four or as many as seven members, making them ideal for those traveling with children or extended family. Many guests highlight the kid-friendly environment and note the convenience offered by features such as two full bathrooms, which add to the comfort of their stay. The property's excellent location further enhances its appeal, offering easy access for families looking to explore the area. With a complimentary breakfast as a delightful perk, Sonesta ES Suites is repeatedly recommended as a wonderful place for family gatherings and stays.
3 Star
Sonesta ES Suites Chicago - Schaumburg offers outstanding value and a peaceful retreat for travelers looking for quality accommodations at a reasonable price. Guests frequently commend the hotel for its fantastic, friendly staff across various departments, including the front desk, kitchen, and maintenance, contributing to an overall excellent service experience. The full kitchen facilities in the suites are particularly appreciated, adding convenience to longer stays. Located in a quiet area, the hotel provides a serene atmosphere, ideal for a tranquil getaway such as a Valentine's Day weekend. The spacious two-bedroom suites, featuring two king beds and kitchenettes, are highlighted as a great bargain, offering more than expected for the rate paid. The combination of good food, pleasant ambience, and outstanding staff makes for an excellent stay at Sonesta ES Suites, with many guests expressing intentions to return.
Yes, Sonesta ES Suites Chicago - Schaumburg has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Sonesta ES Suites Chicago - Schaumburg.
Yes, Sonesta ES Suites Chicago - Schaumburg welcomes dogs.
Yes, parking facilities are available at Sonesta ES Suites Chicago - Schaumburg.
Yes, Sonesta ES Suites Chicago - Schaumburg has a gym.