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Summary of reviewsSpringHill Suites by Marriott Austin Parmer/Tech Ridge receives high praise for its prime location, which provides convenient access to major highways, shops, restaurants and bars. Despite its proximity to I-35, the hotel remains in a quiet area, offering a peaceful stay while still being within a 15-20 minute drive to downtown Austin. Guests appreciate the scenic views of a nearby lake and park and find the location advantageous for both business and leisure.
The breakfast offerings at the hotel are largely celebrated for their variety and quality, including hot options like eggs, sausages and waffles. The breakfast staff are noted for their friendliness and efficiency, enhancing the overall morning experience. A 24-hour coffee service adds an extra touch of convenience, although some guests did report occasional overcrowding and limited options.
Guest rooms are frequently described as spacious, clean and comfortable with well-thought-out layouts and amenities such as kitchenettes and dining tables. While there are isolated incidents of cleanliness and maintenance issues, the majority of guests find the rooms to be a comfortable retreat during their stay.
The hotel's cleanliness evokes mixed reactions. Many guests find the rooms and facilities to be very clean and modern with a cozy atmosphere. However, some reviews mention issues like stained carpets, dirty restrooms and occasional sightings of mold and ants, indicating a need for consistent upkeep.
The staff at SpringHill Suites are a highlight, often lauded for their courteous, professional and helpful demeanor. The front desk and breakfast teams, in particular, receive numerous positive comments for their service. However, some guests note occasional lapses in staff attentiveness, particularly during night shifts.
The free wifi service is generally reliable and fast, though a few guests reported connectivity issues or slower speeds requiring paid upgrades. Parking is another strong point with guests appreciating the ample, secure and free parking facilities.
The hotel is a popular choice for families with double suites and an indoor pool contributing to a family-friendly environment. Families find the accommodations spacious and well-suited for children, making it a dependable option for family vacations.
The beds, especially the main beds, are often described as very comfortable with supportive mattresses and feathered pillows, ensuring a restful sleep. However, the sofa beds receive mixed reviews with some guests finding them uncomfortable or poorly maintained.
As a three-star property, SpringHill Suites by Marriott Austin Parmer/Tech Ridge offers great value with spacious rooms and an appealing location. While some guests feel the overall experience doesn't warrant a repeat visit due to occasional shortcomings, the hotel generally delivers a satisfactory stay, balancing affordability and comfort.
Business travelers frequently commend the hotel for its professional and quiet atmosphere, making it an ideal choice for work-related stays. The hotel's excellent location and business-friendly amenities ensure a productive and comfortable experience for those traveling for work. Show more
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Categories
3-Star Hotel
Offers suite-style rooms and complimentary breakfast. Its location near the Parmer Tech Ridge business area makes it a convenient option for business travelers.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
Room Types
Double Suite with Sofa BedA flat-screen TV with cable channels is offered in this room. It is equipped with a microwave, refrigerator, and coffee machine.
King Suite with Sofa BedA flat-screen TV with cable channels is offered in this room. It is equipped with a microwave, refrigerator, and coffee machine.
Guest Reviews
8.0
Very Good
Location
SpringHill Suites by Marriott Austin Parmer/Tech Ridge boasts a prime location that receives considerable praise from guests. The hotel's proximity to major highways, particularly I-35, makes it easy for travelers to navigate around Austin and the surrounding areas. Guests appreciate its closeness to shops, restaurants and bars, offering plenty of options for dining and entertainment nearby. Those in town for work find the location convenient with easy access to downtown Austin and other key destinations.
The hotel is also noted for being in a quiet area despite its advantageous placement near the interstate, providing a peaceful stay removed from urban noise. Some reviews highlight its optimal distance from the city center, about a 15-20 minute drive, as a practical balance between convenience and tranquility. Quick access to the highway and public transport makes it straightforward to reach various points of interest, including Round Rock and Kalahari Waterpark.
While a few guests mention challenges with traffic and road construction affecting immediate access, the overall sentiment remains positive regarding the location's ease of access and surrounding amenities. The location also offers a pleasant view of a nearby lake and a park, adding to the appeal. Whether visiting for business or leisure, the strategic placement of SpringHill Suites by Marriott Austin Parmer/Tech Ridge enhances the overall experience with its convenience and proximity to everything guests need.
Breakfast
Guests at SpringHill Suites by Marriott Austin Parmer/Tech Ridge have generally positive impressions of the breakfast offerings. Many reviewers praised the breakfast as excellent, great and very good, noting that it exceeded expectations with its variety and abundance. The availability of hot options such as eggs, sausages and waffles was particularly appreciated with some guests describing the breakfast as one of the best they've had at a hotel.
The breakfast staff received positive comments for their friendliness and efficiency, contributing to an enjoyable breakfast experience. The inclusion of breakfast in the stay was a valued perk and the availability of 24-hour coffee in the lobby was a notable extra touch.
However, there were some mixed reviews. A few guests found the breakfast offerings limited and the hours too short. Instances of breakfast being overcrowded or running out of items were mentioned and some guests experienced stale food or found the breakfast below the standard set by the rest of the hotel. Despite these occasional drawbacks, the overall sentiment indicates that the hotel's breakfast is a highlight for many, providing a satisfying start to the day for most guests.
Rooms
SpringHill Suites by Marriott Austin Parmer/Tech Ridge offers guests a range of accommodations with mostly positive feedback focused on room size, comfort and cleanliness. The rooms were frequently described as large, spacious and very comfortable. Many appreciated the layout of the rooms, highlighting features such as comfortable beds, clean linens and visually pleasing decor. Guests found the rooms to be well-equipped, noting amenities like kitchenettes, dining tables and multiple televisions in some rooms.
However, there were occasional issues with cleanliness and maintenance. Some rooms were not properly cleaned and a few guests reported issues such as mold, stains and broken appliances. Despite these outliers, the majority of reviews praised the rooms for being clean, well-maintained and providing a comfortable stay.
In summary, the hotel’s rooms are generally spacious, comfortable and well-appointed, making it a solid choice for travelers seeking a relaxing stay. While there are sporadic concerns about cleanliness and upkeep, these instances appear to be exceptions rather than the rule.
Beds
The beds at SpringHill Suites by Marriott Austin Parmer/Tech Ridge generally receive high marks for comfort and coziness. Many guests have praised the main beds, describing them as comfortable, clean and even amazing. The bedding often includes supportive mattresses and feathered pillows, which contribute to a restful sleep experience. However, not all feedback is glowing; some guests noted that the sofa beds were uncomfortable with issues such as broken mattresses and springs and some even found sofa beds stained or poorly maintained.
Despite these criticisms, the main beds consistently leave a positive impression with terms like comfy, soft and very comfortable frequently mentioned. Room size and cleanliness further enhance the overall sleeping environment, though a few reviews highlighted noise from windows and occasional issues like bed bugs and unkempt conditions.
For a good night's sleep, the primary beds in the rooms are reliable but opt for the main bed over the sofa bed for the best experience.
Cleanliness
SpringHill Suites by Marriott Austin Parmer/Tech Ridge has garnered varied feedback regarding its cleanliness. On a positive note, many guests appreciated the cleanliness of the rooms and facilities, describing them as clean, comfortable and spacious. Several reviews highlighted the hotel as clean, modern and cozy with specific compliments on the cleanliness of the bathrooms and the overall property. Words like very clean, exceptionally clean rooms and clean hotel were frequently mentioned, indicating that a number of guests felt satisfied with the level of cleanliness during their stay.
However, there were also notable concerns reported by other guests. Issues included stained carpets and sheets, dirty restrooms, rooms with an unpleasant odor and occasional sightings of mold and ants. Some guests felt that the rooms were not cleaned regularly or thoroughly enough with housekeeping services sometimes lacking. Additionally, the property was described as starting to show its age with some areas in need of maintenance and updating.
The overall impression suggests a mixed experience with cleanliness at the hotel with many guests finding it meets their standards, while others encountered issues that affected their stay.
Staff
The staff at SpringHill Suites by Marriott Austin Parmer/Tech Ridge are frequently praised for their exceptional service and professionalism. Guest reviews highlight the friendly and welcoming attitude of the staff, describing them as courteous, helpful and highly efficient. The front desk staff, in particular, receive commendations for their pleasant demeanor and swift handling of check-ins and check-outs. The breakfast team is noted for their hardworking and friendly nature, making mornings a pleasant experience for guests.
Furthermore, guests appreciate the accommodating and respectful behavior exhibited by the staff, often going above and beyond to address and resolve any issues that arise swiftly. Specific mentions include the commendable efforts of individuals like Stephen Wenzel and GiGi, as well as the honesty and prompt action in retrieving a valuable lost ring, which underscores the integrity of the staff.
However, there are a few negative remarks concerning certain staff members' attitudes, particularly at the front desk and night shifts, along with issues related to the housekeeping service being occasionally slow or needing reminders to provide amenities. Despite these few isolated incidents, the overall sentiment is overwhelmingly positive with many guests describing the staff as phenomenal, amazing and a wonderful representation of the hotel’s brand. These aspects contribute significantly to making guests' stays enjoyable and stress-free.
Wi-Fi
The wifi at SpringHill Suites by Marriott Austin Parmer/Tech Ridge generally receives positive feedback. Guests frequently commend the good, reliable and fast wifi that is available free of charge. However, there are occasional mentions of issues, such as wifi not working in some rooms, slow speeds requiring payment for upgrades and intermittent connectivity problems. Despite these hiccups, the complimentary wifi is a valued amenity for many visitors.
Parking
SpringHill Suites by Marriott Austin Parmer/Tech Ridge consistently receives positive feedback regarding its parking facilities. Guests highlight the convenience and ease of parking, noting that there is a large, ample area for vehicles. Many appreciate the assurance of free parking and describe the parking as plentiful, making it a hassle-free experience. The parking area is not only good and adequate but also secure, providing peace of mind. The availability and onsite nature of the parking add to the overall convenience, ensuring guests can park their cars safely and easily during their stay.
Family
SpringHill Suites by Marriott Austin Parmer/Tech Ridge emerges as a strong choice for those traveling with families. The double suites stand out as particularly ideal for family stays, offering ample space and comfort, accommodating even larger families comfortably. Many reviews highlight the suitability for family vacations and outings with the hotel setup praised for being perfect for those traveling with children, including multiple children. The presence of an indoor pool is noted as a hit with kids, adding to the enjoyment of their stay.
Families have plenty of room to spread out with enough space for everyone to relax and enjoy their time. The hotel is seen as a great solution for those with up to three children, ensuring everyone feels comfortable during their stay. Overall, the hotel is described as a perfect spot to chill and hang out with friends and family, making it a dependable choice for a family-friendly getaway.
3 Star
SpringHill Suites by Marriott Austin Parmer/Tech Ridge delivers a solid three-star experience with several standout qualities. The hotel boasts an upscale appearance paired with reasonable pricing, making it a great value option for travelers. Guests appreciate the spacious rooms, which are considered quite large for a 3-star property. Its convenient location offers easy access to different parts of Austin, further adding to its appeal. However, it's worth noting that although the overall price is deemed fair, some guests felt that the experience didn't justify a repeat visit given their expenditure. As a mid-range option, the hotel provides a satisfactory experience that aligns with its rating, balancing comfortable accommodations and affordability.
Business
SpringHill Suites by Marriott Austin Parmer/Tech Ridge is highly regarded among business travelers. Guests frequently highlight its excellent location and suitability for work-related trips. The hotel is consistently described as perfect for business stays, providing an environment that is professional and business friendly. Its quiet atmosphere, catering to business travelers rather than tourists, further enhances its appeal for those on work trips. As an ideal choice for business travel, the hotel ensures a productive and comfortable experience.
No, SpringHill Suites by Marriott Austin Parmer/Tech Ridge doesn't have any pool.
No, a spa isn't available at SpringHill Suites by Marriott Austin Parmer/Tech Ridge.
No, SpringHill Suites by Marriott Austin Parmer/Tech Ridge doesn't allow dogs.
No, parking facilities aren't available at SpringHill Suites by Marriott Austin Parmer/Tech Ridge.
Yes, SpringHill Suites by Marriott Austin Parmer/Tech Ridge has a gym.