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Mercure Zürich City

Zurich , Vulkanstraße 108b (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviews'Aja Zürich' is a great option for a city break with a strong focus on cleanliness. The hotel's location is viewed as very convenient and practical with easy access to the Zurich city center in just a few minutes by S-Bahn. Guests rave about the hotel's breakfast, describing it as excellent, great, delicious and even amazing. The rooms are comfortable and modern with adequate outlets and a nice desk for work. The hotel's cleanliness is also highly praised with visitors appreciating the friendly staff and spacious, hygienic rooms. The hotel's spa and wellness area are highly praised by guests with the sauna and jacuzzi being a perfect way to start the day. If you're visiting Zurich for business, 'Mercure Zürich City' could be the perfect alternative to staying in a hotel in the city center. Overall, 'Mercure Zürich City' promises to deliver a good night's sleep and is perfect for a short stay in Zurich.
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Hotel with EV Charging Stations

Hotel Taking Steps Towards Sustainability

Hotel with Spa

Dog Friendly Hotel

Romantic Hotel

Business Hotel

Hotel with Parking

EV charging stations

Accessible Hotel

Hotel with Gym

Room Types

Privilege Double Room with Sofa Bed Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned triple room features a flat-screen TV with satellite channels, a minibar, a seating area, a wardrobe as well as city views. The unit has 2 beds.

Comfort Double Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, a seating area, a wardrobe, heating as well as city views. The unit offers 1 bed.

Superior Double Room with Sofa Bed Providing free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned triple room provides a flat-screen TV with satellite channels, a seating area, a wardrobe, a sofa as well as city views. The unit offers 2 beds.

Comfort Queen Room - Mobility Accessible Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, a seating area, a wardrobe, heating as well as city views. The unit has 1 bed.

Superior Twin Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, a seating area, a wardrobe, heating as well as city views. The unit offers 1 bed.

Comfort Twin Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, a seating area, a wardrobe, heating as well as city views. The unit has 1 bed.

About Mercure Zürich City

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Guest Reviews

8.2

Very Good

Location

Guests of 'Mercure Zürich City' are quite satisfied with the hotel's location. Many have praised its close proximity to the Altstetten train station, allowing for easy access to the Zurich city center in just a few minutes by S-Bahn. The area surrounding the hotel is described as quiet but still offers restaurants, shops and a supermarket. The hotel's spa area is also mentioned as an added bonus. While some guests mentioned that the hotel is a bit far from the city center, this is easily remedied by the excellent public transportation connections nearby. Overall, the location is viewed as very convenient and practical.

Breakfast

Guests at 'Mercure Zürich City' rave about the hotel's breakfast with many describing it as excellent, great, delicious and even amazing. Reviewers mention the variety and quality of the breakfast buffet, which includes fresh and high-quality products and some appreciated the fact that breakfast is served until 12 pm. Additionally, guests comment on the cleanliness of the dining area and some praise the restaurant food as well. However, some guests mention that the breakfast is rather expensive and one reviewer reported an issue with an employee's approach regarding cell phone use during breakfast. Overall, guests recommend the hotel for a city trip and specifically highlight the rich and varied breakfast selection at 'Mercure Zürich City'.

Rooms

'Aja Zurich' hotel offers comfortable and modern rooms for a pleasant stay in the city. The rooms are well-equipped and have comfortable beds, though some may be relatively small. Overall, they are clean and cozy with adequate outlets and a nice desk for work. Additionally, there are some spacious rooms with a couch and a beautiful view of a Swiss valley. While some rooms may lack a phone, safe or natural ventilation, others have a sauna and a glass shower into the room with a privacy curtain. Nonetheless, the hotel is conveniently located near a train station, tram and bus stops, supermarket and parking area. Overall, guests can expect a great and functional structure with a modern design and attention to details for a relaxing and quiet stay.

Beds

If you're looking for a comfortable night's sleep, 'aja Zürich' seems to have got you covered with their quality beds and excellent mattresses. Guests have described the beds as "sehr schöne", "comfy", "comfortable" and "tolle" with some reviewers particularly impressed by the excellent quality of the mattress and pillows. Despite some minor complaints about bed frames making noise, the majority of guests have enjoyed a good night's rest at this hotel. Whether you're travelling alone or with a partner, the hotel offers single mattresses as well as double beds. So, if you're after a restful sleep during your travels to Zurich, 'aja Zürich' promises to deliver a good night's sleep.

Cleanliness

Guests of 'aja Zürich' praise the hotel's cleanliness with many describing it as "very clean" and "perfectly clean." The rooms are also said to be comfortable and cozy, as well as stylish and modern. The wellness area, including the sauna, whirlpool and Turkish bath, is also reported to be in impeccable condition. Visitors appreciate the friendly staff and spacious, hygienic rooms. One guest notes that they always ensure the rooms are properly cleaned, while another comments on the excellent cleanliness of the property overall. Guests also appreciate the hotel's proximity to the train station. Overall, the hotel is described as a great option for a city break with a strong focus on cleanliness.

Staff

Aja Zurich boasts of having friendly and helpful staff, who are always there to assist guests whenever they need anything. Most of the receptionists are welcoming and some guests have even singled out Victoria as the friendliest receptionist they've ever met. The staff at the restaurant and spa area were also kind and respectful with Ben going above and beyond to ensure that guests' needs are met. However, a few guests complained about the unfriendly and unhelpful staff, especially at the sauna and slow service at the restaurant. One guest even had trouble with rude and overcharging staff, while another was unhappy with the vague and disrespectful communication from the employees during breakfast. Overall, though, a majority of the guests experienced excellent service from the helpful and accommodating staff.

Wi-Fi

Guests of 'Mercure Zürich City' have had mixed experiences with the hotel's wifi. While some experienced difficulties, others found the internet speed to be good and appreciated the easy connection process without any extra steps like passwords or sms codes. A few guests encountered issues such as an unstable connection or the wifi failing repeatedly due to the volume of guests. However, despite sporadic difficulties, most visitors were generally satisfied with the wifi provided by the hotel.

Spa

If you're looking for a hotel with a great spa, 'Mercure Zürich City' might just be the place for you. The hotel's sauna and wellness area are highly praised by guests with many saying it's a perfect way to start the day. The free access to the spa center is also a big plus with visitors enjoying the two saunas and jacuzzi. The spa is well-maintained with the Turkish bath and whirlpool being perfectly clean. The fitness area is also mentioned as a standout feature. Guests love the sauna area and the view from it, while some suggest checking the spa to ensure it's working. The only downside, according to some guests, is the cost or the hours of the sauna. Overall, the hotel's modern facilities and beautiful wellness area with an outdoor terrace are worth experiencing.

Parking

Parking at 'Mercure Zürich City' may be a bit pricey, but it is available on-site for those willing to pay. While some guests reported issues with finding a free spot, the parking garage is said to be spacious and the staff helpful in addressing any concerns. Additionally, there is a charging station for electric cars. However, it should be noted that some guests found the parking fees to be too high for the location. Overall, if you're willing to pay for the convenience, parking at 'Mercure Zürich City' is a viable option.

Business

If you're visiting Zurich for business, 'Mercure Zürich City' could be the perfect alternative to staying in a hotel in the city center. With convenient access to the motorway and train station, as well as the Swiss Life Arena, it's great for both long term and frequent stays. The location is also ideal for business meetings in the Altstetten area with main station just a 6-minute train ride away. The rooms are absolutely in order for overnight stays and have everything a business traveler could need, including a nice desk to work on. If you're traveling with family, it's also a good solution with a small shop and Coop nearby for all your needs. Overall, 'Mercure Zürich City' is perfect for a short stay in Zurich.

No, Mercure Zürich City doesn't have any pool.

Yes, a spa is available at Mercure Zürich City.

Yes, Mercure Zürich City welcomes dogs.

Yes, parking facilities are available at Mercure Zürich City.

Yes, Mercure Zürich City has a gym.

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