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Summary of reviewsRiffelalp Resort 2222m is a remarkable destination nestled at a stunning altitude, offering an exceptional retreat in the heart of the Alps with breathtaking views of the majestic Matterhorn. The location affords peace, privacy, and direct access to ski slopes and hiking trails, making it a perfect choice for adventure and relaxation seekers. Guests consistently praise the resort's cleanliness, upscale facilities, amazing service, and excellent food.
The breakfast experience is well-regarded for its excellent service, quality food, and the stunning Matterhorn views from the dining area, despite some guests wishing for more variety to match the 5-star expectations.
The rooms beautifully blend modern comfort with traditional chalet-style charm, providing spacious accommodations with terraces or shared balconies that offer iconic Matterhorn views. High standards of cleanliness and attention to detail are frequently noted, alongside the warm, welcoming atmosphere recreated by decor reminiscent of old wooden houses.
Exceptional service characterizes the staff at Riffelalp Resort. Guests commend their friendliness, attentiveness, and willingness to go above and beyond. The team, from receptionists to spa staff, consistently displays kindness and professionalism, ensuring a comfortable and memorable stay. The porter service from Zermatt train station and the concierge assistance contribute to a welcoming atmosphere that leaves a lasting impression.
The outdoor heated pool is a major highlight, offering a serene and magical experience with panoramic views of the Matterhorn. While a few guests noted the pool area didn't fully match promotional images, the overall feedback emphasizes its serene ambiance.
In summary, Riffelalp Resort 2222m excels in delivering a luxurious and memorable alpine experience, widely praised for its stunning location, charming accommodations, exceptional staff, and unique features like its breathtaking pool area. Show more
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Categories
Luxury Hotel
Located at 2222m with ski-in/ski-out access, Riffelalp Resort offers stunning Matterhorn views and Europe's highest spa. The resort features multiple restaurants, a bowling alley, and a spa with an outdoor hot tub overlooking the mountains. Rooms are designed in a traditional alpine style with modern amenities.
Hotel near Ski Resorts
This 5-star superior resort offers direct access to the ski area, making it a true ski-in/ski-out experience. It features top-class restaurants and the luxurious Spa 2222m. The hotel is accessible only by the Gornergrat Bahn cog railway.
Hotel Taking Steps Towards Sustainability
Achieving Swisstainable Level III 'Leading' and ISO 14001 certification, this resort demonstrates a strong commitment to environmental management. It is also a signatory of the U.N. Global Compact and the UNESCO Sustainable Travel Pledge, focusing on continuous environmental improvement.
Certifications:
Swisstainable
Do you utilise any renewable energy sources to produce energy on the hotel/accommodation premises?
Hydro
What makes your hotel/accommodation eco-friendly?
Building materials from sustainable resources
The structure maximizes air flow to reduce the need for air-conditioning
LED lighting throughout the premises
Environmental manager appointed
Bicycles provided to guests
Electric car charging station(s) available
Toilets flush up to 6 litres per flush
Signs in the rooms informing guests that towels will only be changed upon request
Toilet paper made of non-chlorine bleached paper or awarded with an eco-label
Waste is separated into at least 3 categories
No disposable (single use) cups/glasses, plates and cutlery
Organic waste is composted
A vegetarian alternative menu is proposed in the restaurant
An energy audit is carried out at least once every five years
Answers last updated by Riffelalp Resort 2222m
Hotel for Honeymoon
Located at 2222m above sea level, Riffelalp Resort offers direct views of the Matterhorn and a unique, secluded setting. The resort's scenic mountain views and off-the-beaten-path location make it ideal for a romantic getaway.
Hotel with Spa
The Riffelalp Resort 2222m features ski-to-door access and a spa center with an outdoor pool. This resort is ideally located for ski enthusiasts and offers a relaxing spa experience with stunning views.
Family Friendly Hotel
This luxurious resort features a kids' club, indoor and outdoor playgrounds, and family-friendly accommodations. Its ski-in/ski-out access is ideal for families who enjoy skiing, and the availability of childcare services adds to the convenience.
Dog Friendly Hotel
Riffelalp Resort 2222m offers ski-in/ski-out access and welcomes pets, making it convenient for active guests with dogs. It provides a unique mountain experience. It is located in a quiet area.
Do you accept dogs in all rooms? Yes
Is there an extra charge? Yes, Fr 20 per night
Should the dog owner notify you before checking in? Yes, During the booking process
What is the maximum number of dogs per room? Up to 2 dogs are allowed in each room.
Is there a maximum weight of dogs accepted? No
Do you provide any specials, treats and toys (check all that apply)?
A place to sleep
Special food
Are there any leash-free play areas? No
Should the dog be kenneled at all times in the room? Yes
Should the dog be kenneled/kept in a pet carrier at all times in public areas? Yes
Should the dog remain leashed at all times in the room? No
Should the dog remain leashed at all times in public areas? Yes
Are the dogs allowed on the furniture? No
Are the dogs allowed on beds? No
What are the basic requirements to accept a dog?
Must be clean
Must not have fleas
Owners must clean pet waste immediately
Owners are responsible for any damage caused by the dog
Is there a refundable deposit to guard against damages? No
Do you provide any of these?
Food and water bowls
Except for dogs, do you also accept other pets? Yes
Do you have a written and comprehensive pet policy available on request? Yes
Located at 2,222 meters above sea level, this resort offers breathtaking views and a secluded atmosphere. Guests can enjoy ski-in/ski-out access, a luxurious spa, and gourmet dining. The rooms are elegantly decorated and offer a cozy retreat.
Hotel with Swimming Pool
Located directly in the ski, hiking, and biking region, this resort features a spa center with a heated outdoor pool at 35°C. It also offers a sun terrace, saunas, a steam room, a hot tub, and a solarium, providing comprehensive relaxation options.
Indoor Pool Panoramic View Pool Outdoor Pool
Business Hotel
This is the highest luxury hotel in Europe, offering direct ski-in/ski-out access. It provides a unique and secluded location for meetings and retreats.
5-Star Hotel
Located at 2222m and accessible by mountain railway, Riffelalp Resort is Europe's highest luxury hotel. It offers a ski-in/ski-out location and a spa with an indoor pool and Europe's highest outdoor heated pool with Matterhorn views. The resort provides a unique alpine experience with gastronomic dining.
Hotel with Outdoor Pool
The Riffelalp Resort 2222m features Spa 2222, the highest spa in Europe. Its outdoor pool offers direct views of the Matterhorn and the Pennine Alps. The pool is heated to 35°C and complemented by a sun terrace, saunas, a steam room, and a hot tub.
Hotel with Panoramic View Pool
Boasts the highest infinity pool in Europe at 2,222 meters above sea level, with panoramic views of the Matterhorn. It provides a quintessential Swiss Alpine experience, perfect for both hiking/biking and skiing.
Hotel with Indoor Pool
Located at 2222m, this resort offers a large indoor pool measuring 11.2x7.7 meters and heated to 30°C, with an integrated bubble bath. The Spa 2222m also features Europe's highest outdoor pool heated to 35°C with Matterhorn views, saunas, steam baths, and a relaxation room.
Hotel with Gym
Room Types
Natur ClassicFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room features a minibar, a wardrobe, a safe deposit box, heating, as well as a flat-screen TV with satellite channels. The unit has 2 beds.
Matterhorn Superior RoomThe spacious double room features a minibar, a tea and coffee maker, a balcony with mountain views as well as a private bathroom boasting a bath. The unit has 3 beds.
Matterhorn ClassicOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious double room offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as mountain views. The unit offers 3 beds.
Junior Suite with Mountain ViewThis suite comes with 1 bedroom, a seating area and 1 bathroom with a bath and a shower. This suite has a minibar, flat-screen TV with streaming services, mountain views, as well as fruit for guests. The unit has 1 bed.
Monte Rosa SuiteThe spacious suite provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as mountain views. The unit offers 2 beds.
Matterhorn SuiteThis spacious suite comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. Featuring a balcony with mountain views, this suite also provides a minibar and a flat-screen TV with satellite channels. The unit offers 2 beds.
Natur SuperiorOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room offers a minibar, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with satellite channels. The unit offers 2 beds.
Guest Reviews
9.4
Excellent
Location
Nestled at an impressive altitude of 2222 meters, the Riffelalp Resort offers an exceptional getaway in the heart of the Alps. Guests are left in awe by the breathtaking panorama that unfolds right from their balconies, showcasing the majestic Matterhorn in its full glory. The location is celebrated not only for its incredible views but also for the peace and privacy it affords, providing a tranquil retreat amid the ski slopes and hiking trails. The geographical position allows visitors to experience the Matterhorn from various perspectives and at different times, each view more magnificent than the last. Aside from its stunning scenery, the resort itself is described as clean and upscale, complemented by amazing service and excellent food. This unique location at the foot of one of the world’s most iconic mountains renders the Riffelalp Resort a perfect choice for those seeking both adventure and relaxation in a heavenly mountain setting.
Breakfast
The breakfast experience at Riffelalp Resort 2222m generally garners positive feedback, with standout mentions of excellent service and quality food. Guests appreciate the large selection and delicious offerings, often describing the breakfast as exquisite. The breathtaking views of the Matterhorn from the breakfast area enhance the dining experience, adding to the overall appeal. While most reviews commend the breakfast, a few guests feel there is room for improvement, citing a desire for greater diversity in options to meet the expectations of a 5-star establishment. Nonetheless, the friendliness of the staff and the quality of the food are frequently highlighted as memorable aspects of the breakfast experience at the resort.
Rooms
Riffelalp Resort 2222m offers an exceptional room experience that perfectly blends modern comfort with traditional chalet-style charm. Guests enjoy spacious accommodations that often come with terraces or shared balconies, providing stunning views of the iconic Matterhorn. The rooms are described as very comfortable, featuring modern touches while preserving the nostalgic feel of old wooden houses. Many visitors highlight the decor and size of both the rooms and bathrooms, noting the high standard of cleanliness and attention to detail. The warmth of the atmosphere makes guests reluctant to leave, with some receiving upgrades to Junior suites that boast breathtaking views. Overall, the resort successfully combines remarkable aesthetics with impeccable service, creating a welcoming and memorable stay.
Staff
The staff at Riffelalp Resort 2222m consistently receive high praise for their exceptional service and friendliness. Guests commend the team for their incredible attentiveness and willingness to go above and beyond, ensuring every detail is considered to make stays as comfortable as possible. The kindness and professionalism displayed by all employees create a welcoming atmosphere that truly stands out. The reception and spa staff are highlighted for their helpful nature, while the concierge offers informative and valuable assistance. From arrival at the Zermatt train station, where the porter service provides an excellent welcome, to interactions with the accommodating receptionists, the staff are noted for their politeness and genuine care for guests' well-being. The attention to detail and pride in their work reflect an extraordinary commitment to service excellence, leaving a lasting impression on all who visit.
Pool
The outdoor heated pool at Riffelalp Resort 2222m offers guests a stunning experience, especially with its breathtaking view of the Matterhorn. Many visitors find the pool area to be both magical and pleasant, creating a serene atmosphere perfect for relaxation. It is highlighted as one of the best features of the resort's spa and location, providing an unforgettable backdrop. However, a few guests noted that the pool area did not entirely match their expectations based on promotional images. Despite this, the positive feedback overwhelmingly emphasizes the wonderful experience of enjoying the pool amidst such a remarkable setting.
Yes, Riffelalp Resort 2222m has pool(s) that belong to one or more of the following categories: Indoor Pool, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at Riffelalp Resort 2222m.
Yes, Riffelalp Resort 2222m welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
No, parking facilities aren't available at Riffelalp Resort 2222m.