Grand Hotel Zermatterhof

Zermatt , , Bahnhofstrasse 55 (Show on Map)


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Info Grand Hotel Zermatterhof has been offering a warm and hospitable welcome to its guests ever since it first opened its doors in 1879.
Summary of reviewsThe Grand Hotel Zermatterhof is a luxurious 5-star hotel located in the heart of Zermatt, offering a prime location with easy access to the main pedestrian street, ski resort atmosphere and breathtaking views of the Matterhorn. Guests rave about the exceptional service provided by the friendly and efficient staff, particularly in the ski room and restaurant. The breakfast buffet is spectacular, offering a magnificent variety of delicious and fresh food in a beautiful setting. The dinner experience is also highly praised with the Michelin-starred Prato Borni and Say Cheese restaurants offering exceptional cuisine and decor. The rooms are spacious, well-equipped and comfortable with some offering beautiful views and deluxe amenities. The hotel's cleanliness is exceptional with everything impeccably clean and appealing. The spa and pool area are also noteworthy amenities, providing ample opportunity for relaxation and pampering. Overall, the Grand Hotel Zermatterhof is a must-visit for those seeking a luxurious and unforgettable experience in Zermatt.
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Categories
Hotel for Honeymoon
Any of the hotel's luxurious, elegant and cozy suites is absolutely ideal for the most romantic and unique honeymoon getaway in the Swiss Alps.

Luxury Hotel

Hotel near Golf Courses

Hotel near Ski Resorts

Eco Friendly Hotel

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel
Do you accept dogs in all rooms?
Yes
Is there an extra charge?
Yes, Fr 35 per night
Should the dog owner notify you before checking in?
Yes, During the booking process
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Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Heated Pool    Indoor Pool  


Business Hotel

Hotel with Gym

5-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types
Double Room Deluxe Individually furnished room, approx. 30 m². Some have a balcony.

Classic Superior Double Room The suite features 1 room of 39 m², a DVD player and a Nespresso coffee machine.

Superior One-Bedroom Suite Spacious suite with a balcony, DVD player and a Nespresso Coffee machine.

Corner One-Bedroom Suite with Matterhorn View Large suite with a separate bedroom, a living room, a balcony, 2 flat-screen TVs, a DVD player and a Nespresso coffee machine

Double Room Deluxe with Matterhorn View Offering panoramic views of the Matterhorn, this double room has a satellite TV, seating area and electric kettle.

Superior One-Bedroom Suite with Matterhorn View Offering panoramic views of the Matterhorn, this suite features a balcony, sofa and bathrobe.

Chalet Suite with Balcony Guests will have a special experience as this suite offers a hot tub and a fireplace. The spacious suite provides soundproof walls, a minibar, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 3 beds.

Chalet Suite with Matterhorn View This suite's special features are the hot tub and the fireplace. This spacious suite comprises 1 bedroom, a seating area and 1 bathroom with a bath and a shower. This suite features soundproof walls, flat-screen TV with cable channels, garden views, as well as wine/champagne for guests. The unit offers 1 bed.

Grand Suite with Matterhorn View Guests will have a special experience as this suite provides a hot tub and a fireplace. This spacious suite consists of 1 bedroom, a seating area and 1 bathroom with a bath and a shower. This suite features soundproof walls, flat-screen TV with cable channels, garden views, as well as wine/champagne for guests. The unit offers 2 beds.

Single Room Guests will have a special experience as this single room offers a hot tub. Offering free toiletries and bathrobes, this single room includes a private bathroom with a bath, a shower and a hairdryer. This single room features soundproof walls, flat-screen TV with cable channels, garden views, as well as wine/champagne for guests. The unit offers 1 bed.

Double Room This double room's special feature is the hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room features soundproof walls, flat-screen TV with cable channels, garden views, as well as wine/champagne for guests. The unit offers 2 beds.

Double Room with Matterhorn View This double room provides a hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room features soundproof walls, flat-screen TV with cable channels, garden views, as well as wine/champagne for guests. The unit offers 2 beds.

About Grand Hotel Zermatterhof
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Guest Reviews
8.9
Excellent
Location
The Grand Hotel Zermatterhof is situated in the heart of Zermatt with a perfect and attractive location. The hotel can boast of being centrally located with easy access to the main pedestrian street, ski resort atmosphere and the picturesque Matterhorn providing breathtaking views from the balcony. The prime location appeals to many guests, who report being within walking distance of everything they need, including the train station. The efficient and friendly staff add to the brilliant service provided by the hotel. Many guests describe Zermatt as one of the most beautiful destinations in the world with the lovely town and exceptional location creating an unforgettable experience for visitors. In summary, the location of the Grand Hotel Zermatterhof is second to none and provides the ideal base to explore Zermatt.

Breakfast
The breakfast at the Grand Hotel Zermatterhof is a spectacular experience, according to guest reviews. With great food that is delicious and fresh, the breakfast buffet offers a magnificent variety of all kinds of foods. The breakfast room is beautiful and guests agree that the service is exceptional. Whether you prefer a petit déjeuner fantastique, wyśmienite pieczywo na śniadanie or copieux et de qualité, the unbelievable range of choices on offer will not disappoint. From the incredible service by welcoming and professional staff to the beautiful ambience of the breakfast room, every aspect of the breakfast experience is sure to impress.

Dinner
The dinner experience at Grand Hotel Zermatterhof received high praise from guests. Many enjoyed dining at Prato Borni, which has earned a Michelin star for its exceptional cuisine. Guests also loved the fondue and raclette at Say Cheese. Both the food and the restaurant decor, reminiscent of the belle époque style, were outstanding. Some guests enjoyed other nearby restaurants as well. However, there were a few negative reviews, including a reserved table with an undesirable location and less than appetizing tarte flambées. Additionally, some guests found only one of the three hotel restaurants open during their visit. Despite these few complaints, the majority of guests were impressed by the hotel's dining options. The only downside was a disappointing breakfast experience.

Rooms
The Grand Hotel Zermatterhof provides guests with high standard, spacious and well-equipped rooms. Many of the rooms are quiet and offer beautiful views, creating an overall amazing atmosphere. The hotel also offers impressive suites, some with terraces, walk-in closets and deluxe amenities. Despite some outdated furniture and infrastructure in a few rooms, the quality of room service is blameless. The bathrooms are spacious and the bedding is excellent. Guests have appreciated the seamless transfer from the station and some of them have been upgraded to mini-suites or larger rooms. Overall, the ambiance is comfortable and pleasant and the hotel's prime location further enhances the experience.

Cleanliness
When it comes to cleanliness, the Grand Hotel Zermatterhof is exceptional. The luxurious hotel is staffed by efficient, warm and friendly personnel who keep everything impeccably clean. Guests have nothing to complain about regarding cleanliness, noting that the rooms, sheets and spa areas are exceptionally clean and appealing. The hotel's location is perfect and the staff goes out of their way to ensure the guests' satisfaction, even with cleanliness. If you prioritize cleanliness, the Grand Hotel Zermatterhof is an outstanding choice.

Staff
If you're looking for a hotel with exceptional staff, Grand Hotel Zermatterhof should be at the top of your list. The restaurant staff and housekeeping are excellent and guests particularly appreciate the friendly and professional service in the ski room. All of the personnel are very helpful, respectful and well-trained, making for a superbly friendly atmosphere. Service is exceptional throughout the hotel with staff going above and beyond to book restaurants and take care of guests. There are a few mixed reviews on the staff, but these appear to be the exception rather than the rule. In general, guests find the staff charming, attentive and competent with many mentioning the multilingual abilities of the personnel. If you're looking for a hotel with a warm, welcoming atmosphere and staff that will make you feel at home, Grand Hotel Zermatterhof is definitely worth considering.

Spa
If you're looking for a solid spa experience during your stay in Zermatt, the Grand Hotel Zermatterhof may be just what you're looking for. Guests have shared mixed reviews regarding the facilities with some saying they're poor, shared locker rooms and sauna are not acceptable and some mentioning that the spa could be improved. However, many guests found the spa and pool area to be magnificent with all the equipment necessary for optimal relaxation. The spa itself was described as magical with a spacious and warm pool, jacuzzi and clean and appealing steam room. If you're in need of some pampering, massages are also available. Keep in mind that some amenities, such as the Turkish bath and sauna, have limited hours of operation. Overall, while there may be room for improvement, the spa at the Grand Hotel Zermatterhof can be a grand moment of relaxation during your stay.

Pool
The Grand Hotel Zermatterhof boasts a great size swimming pool that guests enjoyed immensely, along with a lovely pool terrace. While some guests noted an issue with a leak from the ceiling, the majority of reviews were positive. However, some guests expressed concern about wearing outdoor shoes and the lack of lounging chairs around the pool area. While a few guests felt the pool temperature was too warm, others found it comfortable. Overall, the hotel's pool is a noteworthy amenity for guests looking to relax and unwind during their stay.

Ski
The ski resorts near Grand Hotel Zermatterhof are perfect for ski enthusiasts as evidenced by guest reviews which rave about the hotel's excellent ski services. The staff in the ski room are particularly highlighted for their attention and exceptional service in maintaining the ski room. The ski room itself is spacious and well-maintained, providing ample room for guests to prepare for a delightful day on the slopes. Visitors love that the ski room is located centrally to the mountain, providing easy access to all the ski lifts. Though there were minor problems with ski lessons, it didn't hinder the guests' superb skiing week. Guests can also indulge in relaxing spa treatments after a long day on the mountain. The icing on the cake is that the hotel is conveniently located within walking distance of all ski lifts. Overall, it is a perfect ski holiday destination for skiing enthusiasts.

5 Star
Welcome to the Grand Hotel Zermatterhof, the original 5-star palace of Zermatt. This hotel is a must-visit when in Zermatt and promises to be the best ever. From the exceptional facilities to the best-in-class services, this hotel is truly in a league of its own. Discrimination is unheard of here, making it one of the best hotels in Switzerland. Exceptionnel! We are ready to come back for more.

The hotel staff's efforts have not gone unnoticed as they have provided us with superb service. Our stay was nothing short of exceptional and we can't wait to come back. The hotel is at the height of a 5-star rating and it's truly a palace that lives up to the magic of Zermatt and the surrounding region.

Despite being a 5-star hotel, guests agree that the spa area could be slightly larger. However, this is just a minor critique in what can only be described as a 4-day dream stay amid the darkness of this year. Our room costs may seem steep, but for what we got, it was worth it.

Overall, if you're looking for the best, Grand Hotel Zermatterhof is the place to be. Their exceptional facilities, superb service and comfortable rooms all add up to a fantastic stay. A big thank you to the staff, who made our weekend excellent!

Luxury
If luxury is what you're after, look no further than Grand Hotel Zermatterhof. This great, old-style hotel is the best we've ever stayed in. From the moment you step inside, the gorgeous decor screams luxury - this is a hotel of the highest caliber. We were thrilled to receive a room upgrade upon arrival and the restaurant certainly didn't disappoint. As you would expect from a 5-star hotel, everything about our stay was just luxurious. The whole vibe of the place is so luxurious that it's almost a show in itself. This is a very luxurious hotel with a special kind of luxury that feels like mountains wrapped in luxury. The hotel is une Augenweide, выше всех похвал, un vrai Palace, à la hauteur d'un 5 étoile, ein Grandhotel mit altem Charme, a 5-star hotel and un palace digne de la magie de Zermatt et de la région. The setting is magnifique and the reception greeted us with Champagne - it felt like paradise. While some might say that the hotel is a little pricey, it's worth every penny for the luxury experience you'll receive.


Yes, Grand Hotel Zermatterhof has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Grand Hotel Zermatterhof.

Yes, Grand Hotel Zermatterhof welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire

No, parking facilities aren't available at Grand Hotel Zermatterhof.

Yes, Grand Hotel Zermatterhof has a gym.
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