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Summary of reviewsHotel Schwarzsee offers an exceptional experience high atop the mountains, providing breathtaking views of Zermatt and the Matterhorn. Its prime location at 2,580 meters, adjacent to ski slopes and just a short distance from the Schwartzsee cable car station, makes it an ideal destination for ski enthusiasts and hikers. Guests are consistently captivated by the stunning panoramas from the hotel and its terrace, which enhance the overall atmosphere and create a serene backdrop for dining and relaxation.
The hotel's breakfast is generally well-received, appreciated for its quality and variety, though there are occasional mentions of limited options for latecomers. Dinner is a highlight, with guests enjoying the hearty and flavorful three-course meals, which include meat-based and vegetarian options. While some guests call for more variety, the inclusion of dinner in the room price is a valued convenience.
Despite some basic and outdated furnishings, the rooms are praised for their cleanliness, comfort, and breathtaking views, particularly those facing the Matterhorn. Although there are minor issues like cramped spaces and limited storage, the overall cleanliness and comfort make the rooms a peaceful retreat after a day's activities. The cleanliness extends throughout the hotel, with immaculate shared facilities ensuring a hygienic stay.
The staff at Hotel Schwarzsee are frequently commended for their friendliness and helpfulness, significantly enhancing the guest experience. Individual staff members, like Miguel, receive special mention for their exceptional service, and the overall team contributes to a warm, welcoming environment. This positive interaction with staff, paired with the hotel’s impeccable cleanliness and good service, ensures a delightful visit.
For skiing enthusiasts, the hotel's strategic location offers unparalleled access to the slopes, allowing for early skiing before cable cars operate. Its proximity to the Hornli hut also makes it a convenient base for adventurous hiking. Combined with attentive service and accommodating dietary preferences, Hotel Schwarzsee stands out as a top choice for those seeking to immerse themselves in the beauty and activities of the Matterhorn region. Show more
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Categories
Hotel with Ski To Door Access
Situated at Klein Matterhorn in Zermatt, Hotel Schwarzsee provides immediate access to high-altitude ski runs. Its location is perfect for skiers who want to maximize their time on the slopes with minimal travel.
Hotel near Ski Resorts
This more traditional hotel has unparalleled access to piste trails and advanced freeride terrain. It provides great access to the ski areas and is a good option for those seeking a classic alpine experience.
Small Hotel
Located in Zermatt, Hotel Schwarzsee provides a unique alpine experience. It offers stunning views of the surrounding mountains and is ideal for those seeking a tranquil retreat.
Luxury Hotel
Family Friendly Hotel
Dog Friendly Hotel
Room Types
Double Room with Mountain ViewThese rooms feature a balcony with outstanding views of the Matterhorn. A private bathroom is provided.
Twin Room with Shared BathroomThese twin rooms have shared bathroom facilities.
Single Bed in Mixed Dormitory RoomThese dormitory rooms have shared bathroom facilities.
Quadruple Room with Shared BathroomThe quadruple room has a wardrobe, a patio and mountain views. The unit has 4 beds.
Triple Room with Shared BathroomThe triple room features a wardrobe, a patio and mountain views. The unit offers 3 beds.
Guest Reviews
8.4
Very Good
Location
Nestled high on a mountain, Hotel Schwarzsee boasts an exceptional location that offers guests breathtaking views of Zermatt and the Matterhorn. Positioned at 2,580 meters, the hotel sits right by the ski slopes, making it an ideal destination for ski enthusiasts and those looking to explore the best pistes in Switzerland. Its proximity to the Schwartzsee cable car station—just 100 meters away—ensures easy access for guests seeking alpine adventures or scenic hikes.
The views from the hotel and its terrace are nothing short of stunning, providing a dreamlike panorama that enhances the overall experience. The Matterhorn seemingly within reach creates an unparalleled backdrop for relaxation and enjoyment, whether dining on a three-course meal or unwinding outdoors. Guests repeatedly emphasize the phenomenal setting, making it a must-visit location for those seeking tranquility amid breathtaking mountain scenery.
Beyond its picturesque surroundings, the hotel offers exceptional service, with friendly and accommodating staff contributing to a memorable stay. The combination of a great breakfast, good dinner, and cabin charm adds to the comfort, making it a valuable choice for travelers. With unmatched views of the Matterhorn and the tranquility of a secluded mountain escape, Hotel Schwarzsee is the ultimate hub for those yearning to immerse themselves in the beauty of the Swiss Alps.
Breakfast
Visitors to Hotel Schwarzsee generally appreciate the breakfast offerings, highlighting a number of positive aspects. Many guests find the breakfast to be excellent and praise the quality and flavor of items like the delicious croissants. The breakfast is often described as good and simple, with one review mentioning it as being perfect with a variety of options and high-quality selections, including an assortment of teas. There is mention of breakfast being hearty and on par with the dinner, which is also included in the room rate along with breakfast. However, some visitors mention that latecomers might find certain items in short supply. Although there are some comments about the breakfast being basic or sparse, overall, the feedback is primarily favorable, pointing to a satisfactory start to the day for those staying at Hotel Schwarzsee.
Dinner
Hotel Schwarzsee offers guests a satisfying dining experience, with hearty meals that provide both meat-based and vegetarian options for main courses. The dinner, consistently praised by guests, is delicious and often exceeds expectations. The hotel serves a three-course dinner that is varied and plentiful, giving diners ample choices, including salads and main dishes. Guests have noted the food as excellent and have commented positively on the cozy atmosphere provided by the restaurant staff.
While the meals can be repetitive, particularly the vegetable offerings, they remain flavorful. The inclusion of dinner in the room price is a convenience appreciated by visitors, although there is no option to order outside of the provided menu. Despite some calls for improvement and more variety, the overall feedback indicates guests dine magnificently at Hotel Schwarzsee. The evening ambiance is notably calm, with dimmed lights after dinner, adding to the relaxed atmosphere.
Rooms
Nestled in a picturesque location with the Matterhorn as a stunning backdrop, Hotel Schwarzsee offers guests a variety of room types with incomparable views, especially those facing the majestic peak. Guests frequently praise the cleanliness of the rooms and bathrooms, highlighting them as spotless and comfortable, regardless of their basic and somewhat outdated furnishings. While the rooms are simple and lack decorative charm, they are consistently described as warm and cozy, providing a comfortable environment after a day of exploration. However, some guests note that certain rooms feel cramped, particularly those accommodating three people, and they mention limited storage and outdated equipment. Despite a few issues with room facilities, such as occasional faulty heaters and broken windows, the overall cleanliness and the breathtaking views make it a valued haven for travelers. The addition of shared facilities like ski storage could benefit from improved ventilation, yet guests appreciate the cleanliness and quality of the inclusive breakfast.
Cleanliness
Nestled amidst stunning landscapes, Hotel Schwarzsee offers guests a comfortable escape with a focus on cleanliness that has received consistent praise. Visitors to the hotel have notably appreciated its clean and cozy rooms, which provide a warm environment to relax after exploring the beautiful surroundings. Moreover, guests have remarked on the immaculate cleanliness of the shared bathrooms and water facilities, ensuring a pleasant and hygienic experience throughout their stay.
Despite a few mentions of minor issues, such as water damage on floors or sheets with occasional holes, the overall cleanliness across the accommodation has been described as impeccable and satisfying. The communal showers, often a concern in many lodging facilities, are highlighted for their spotlessness, contributing to a sense of well-maintained hygiene across the premises. While some guests have suggested the need for renovations, particularly on the ground floor and basement, the overall maintenance of cleanliness remains a positive aspect for anyone considering a stay at Hotel Schwarzsee.
Staff
Hotel Schwarzsee has gained a reputation for having an exceptionally friendly and helpful staff who significantly enhance the guest experience. Many visitors praise the team, particularly highlighting the warm and welcoming nature of the crew. Special mention is given to staff members like Miguel, who is noted for being incredibly helpful and friendly. Guests frequently found the staff attentive, motivated, and dedicated, which made their stay even more enjoyable.
While there have been some isolated reports of less friendly interactions, the majority of the feedback stresses the positive impact of the staff's enthusiasm and dedication. Visitors appreciate that the staff is not only approachable but also willing to accommodate requests, such as postponements when necessary, demonstrating their flexibility and commitment to customer satisfaction.
The young and dynamic crew contributes to a sense of comfort and friendliness, and the restaurant staff is lauded for their great service. Overall, the prevailing sentiment among guests is that the hotel's staff plays a pivotal role in creating a welcoming environment, supported by good service, good breakfast options, and cleanliness, which together make for a delightful visit.
Ski
Situated directly at the foot of the Matterhorn, Hotel Schwarzsee offers an exceptional location for avid skiers seeking early access to Switzerland's acclaimed pistes. Guests praise its unparalleled position right on the ski slope, allowing them to enjoy skiing even before the cable cars start operating. The proximity to the Hornli hut makes it a great starting point for adventurous hiking trails, providing travelers with opportunities to explore the stunning natural scenery around the Matterhorn.
The views from the hotel are consistently described as unbeatable, contributing to the phenomenal experience guests have whether skiing down early in the morning or simply admiring the breathtaking landscapes. In addition to its prime geographical advantages, the hotel receives commendations for its attentive staff, who are always prepared to assist and resolve any issues, enhancing the overall stay.
Furthermore, Hotel Schwarzsee caters to a variety of dietary preferences, including vegan options, ensuring guests are well-fueled for their outdoor adventures. This combination of exceptional service, location, and amenities solidifies its reputation as an optimal base for those coming to immerse themselves in the skiing and hiking haven of the Matterhorn region.
No, Hotel Schwarzsee doesn't have any pool.
No, a spa isn't available at Hotel Schwarzsee.
Yes, Hotel Schwarzsee welcomes dogs.
No, parking facilities aren't available at Hotel Schwarzsee.