Hotel Excelsior
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Summary of reviewsHotel Excelsior in Zermatt, Switzerland enjoys high praise from guests for its many commendable qualities. The hotel’s central location is particularly celebrated, offering easy access to the train station, village center, historic district and nearby mountain attractions such as the Sunnegga cable car and ski bus routes. This setup makes it an ideal base for both leisurely exploration and alpine adventures. Guests are often captivated by the breathtaking Matterhorn views visible from their room balconies, which add a magical alpine touch to their stay.
The breakfast at Hotel Excelsior is another standout feature. Guests rave about the excellent quality and variety of the offerings, noting the extensive selection that includes vegetables, fruits, meats, yogurts and homemade jam. The freshness and flavor of the ingredients are frequently highlighted and the charming ambiance of the breakfast room, enhanced by attentive and friendly staff, makes for a delightful start to the day.
Rooms at Hotel Excelsior are lauded for their cleanliness, comfort and stunning views. Spacious and well-maintained, these accommodations often come with large balconies overlooking the picturesque Matterhorn. Guests appreciate the combination of a simple, functional design with the added modernity of renovated bathrooms. The hotel’s welcoming atmosphere is further enriched by the consistently high standards of cleanliness throughout the premises.
The hotel's staff receive consistently high marks for their exceptional service. Polite, welcoming and attentive, they go out of their way to ensure guests have a pleasant stay. Whether through thoughtful gestures like room upgrades or their readily available assistance, the staff’s professionalism and kindness leave a lasting positive impression.
While the beds at Hotel Excelsior receive mixed reviews with some guests finding them perfectly comfortable and others encountering issues with mattress quality, the overall feedback is positive. Guests cite the excellent service, prime location, cleanliness and amazing views as key reasons for a highly satisfactory stay.
In summary, Hotel Excelsior is characterized by its fantastic location, delicious breakfast, comfortable and clean rooms with stunning views of the Matterhorn and exceptional staff service, making it a highly recommended choice for travelers visiting Zermatt.
Categories
The breakfast at Hotel Excelsior is another standout feature. Guests rave about the excellent quality and variety of the offerings, noting the extensive selection that includes vegetables, fruits, meats, yogurts and homemade jam. The freshness and flavor of the ingredients are frequently highlighted and the charming ambiance of the breakfast room, enhanced by attentive and friendly staff, makes for a delightful start to the day.
Rooms at Hotel Excelsior are lauded for their cleanliness, comfort and stunning views. Spacious and well-maintained, these accommodations often come with large balconies overlooking the picturesque Matterhorn. Guests appreciate the combination of a simple, functional design with the added modernity of renovated bathrooms. The hotel’s welcoming atmosphere is further enriched by the consistently high standards of cleanliness throughout the premises.
The hotel's staff receive consistently high marks for their exceptional service. Polite, welcoming and attentive, they go out of their way to ensure guests have a pleasant stay. Whether through thoughtful gestures like room upgrades or their readily available assistance, the staff’s professionalism and kindness leave a lasting positive impression.
While the beds at Hotel Excelsior receive mixed reviews with some guests finding them perfectly comfortable and others encountering issues with mattress quality, the overall feedback is positive. Guests cite the excellent service, prime location, cleanliness and amazing views as key reasons for a highly satisfactory stay.
In summary, Hotel Excelsior is characterized by its fantastic location, delicious breakfast, comfortable and clean rooms with stunning views of the Matterhorn and exceptional staff service, making it a highly recommended choice for travelers visiting Zermatt.
3-Star Hotel
The Hotel Excelsior is known for its quality service and comfortable accommodations, providing a relaxing experience. Its location in Zermatt allows guests to easily explore the surrounding area.
Hotel near Ski Resorts
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Guest Reviews
Hotel Excelsior boasts an enviable central location in the heart of Zermatt, Switzerland, praised by guests for its convenience and excellent positioning. Just an 8-minute walk from the train station, it provides easy access for travelers arriving by rail. Situated amidst shops, restaurants and bars, the hotel offers proximity to the town center and the historic district, making it a prime choice for anyone looking to explore.
Many visitors highlight the breathtaking views of the Matterhorn, visible from room balconies, adding a touch of alpine magic to their stay. The hotel also earns compliments for its cleanliness, friendly staff and overall value for money. Its location near key attractions like the Sunnegga cable car and ski bus routes further enhances its appeal, especially for those keen on mountain adventures.
In summary, Hotel Excelsior stands out for its fantastic location with guests repeatedly lauding its central yet tranquil setting, superb mountain views and seamless connectivity to Zermatt’s main amenities and activities.
Hotel Excelsior's breakfast receives widespread acclaim from guests with many highlighting its excellent quality and variety. Visitors frequently describe the breakfast as very good, delicious and superb, indicating that the meal consistently meets high standards. There is particular praise for its extensive selection with multiple guests noting the broad range of items available, including vegetables, fruits, meats, yogurts and homemade jam. The breakfast buffet is often described as plentiful and well-stocked, catering to diverse tastes and preferences.
Guests appreciate the freshness of the ingredients and the flavor of the offerings, making the morning meal a delightful experience. The breakfast room also receives compliments for its charm and ambiance, contributing to the overall positive experience. Furthermore, the friendly and attentive staff enhance the breakfast experience, ensuring that guests feel welcomed and well-served.
A few reviews mention some minor drawbacks, such as a lack of hot items or a slightly smaller spread, but these are rare and outweighed by the abundance of positive feedback. Overall, the breakfast at Hotel Excelsior is a highlight for many guests, contributing significantly to their satisfaction and enjoyment of their stay.
Hotel Excelsior offers an impressive selection of rooms that have garnered positive feedback from guests for their cleanliness, comfort and spectacular views, particularly of the iconic Matterhorn. Many rooms include spacious balconies that enhance the picturesque experience, allowing guests to fully immerse themselves in the stunning alpine scenery Zermatt is famous for.
The accommodations are frequently described as being large and comfortable with some featuring renovated bathrooms that add a touch of modernity to the otherwise charming and cozy style typical of the region. Guests also appreciate the simple yet functional design, ensuring all necessary amenities are within easy reach.
Centrally located, the hotel is just a short walk from the train station, making it a convenient base for exploring the village. This prime location, along with the friendly and helpful staff, contributes to the positive overall experience.
The magnificent views are consistently highlighted as a standout feature with many guests noting that their stays were enhanced by the sight of the Matterhorn visible directly from their rooms. Upgrades to rooms with a view are appreciated and considered a major highlight of their stay.
In summary, Hotel Excelsior combines comfort, cleanliness and breathtaking views with a central location and friendly service, making it a highly recommended choice for those visiting Zermatt.
Hotel Excelsior offers a mixed experience when it comes to bed comfort. Many guests have praised the comfortable, good-quality mattresses and very good beds, noting that the rooms are spacious and well-equipped with all necessary amenities. However, there are multiple reports indicating issues with bed comfort, ranging from beds being too soft or too hard, to mattresses being thin, old or creaky. Some guests mentioned that the bedding and pillows could be more comfortable, reflecting varied preferences. Overall, while there is significant positive feedback about the bed quality, there are also notable critiques that suggest room for improvement in ensuring a consistently comfortable sleeping experience.
Hotel Excelsior consistently impresses with its meticulous cleanliness. Guest reviews highlight that rooms are spacious, comfortable and impeccably clean, ensuring a welcoming atmosphere for all visitors. Linens are noted for being white, soft and exceptionally well-maintained, contributing to an overall sense of freshness and hygiene. The bathrooms, too, are described as exceptionally clean.
The cleanliness extends beyond the rooms to the entire hotel with several reviews praising the consistently high standards of cleanliness throughout the premises. Guests appreciate the combination of modern amenities and a warm atmosphere, further enhanced by a friendly and helpful staff.
Breakfast at the hotel is not only varied with a notable selection of vegetables, but also impeccably presented, adding to the overall positive experience. While there are occasional remarks about rooms not being cleaned during the day, the overwhelming consensus is that Hotel Excelsior maintains excellent cleanliness standards, making it a reliable choice for travelers who prioritize hygiene and comfort.
The staff at Hotel Excelsior consistently receive high praise from guests for their exceptional service. Described as friendly, welcoming and attentive, the staff go above and beyond to ensure a pleasant stay. Many reviews highlight the helpful nature of the staff, who are always ready to assist with any requests and provide excellent service. Guests have particularly appreciated the thoughtful gestures, such as room upgrades and personalized attention from the reception. The warm and pleasant demeanor of the staff creates a welcoming atmosphere that enhances the overall experience. Whether it’s the receptionist or the general hotel staff, their kindness and professionalism leave a lasting positive impression on guests.
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Location
Many visitors highlight the breathtaking views of the Matterhorn, visible from room balconies, adding a touch of alpine magic to their stay. The hotel also earns compliments for its cleanliness, friendly staff and overall value for money. Its location near key attractions like the Sunnegga cable car and ski bus routes further enhances its appeal, especially for those keen on mountain adventures.
In summary, Hotel Excelsior stands out for its fantastic location with guests repeatedly lauding its central yet tranquil setting, superb mountain views and seamless connectivity to Zermatt’s main amenities and activities.
Breakfast
Guests appreciate the freshness of the ingredients and the flavor of the offerings, making the morning meal a delightful experience. The breakfast room also receives compliments for its charm and ambiance, contributing to the overall positive experience. Furthermore, the friendly and attentive staff enhance the breakfast experience, ensuring that guests feel welcomed and well-served.
A few reviews mention some minor drawbacks, such as a lack of hot items or a slightly smaller spread, but these are rare and outweighed by the abundance of positive feedback. Overall, the breakfast at Hotel Excelsior is a highlight for many guests, contributing significantly to their satisfaction and enjoyment of their stay.
Rooms
The accommodations are frequently described as being large and comfortable with some featuring renovated bathrooms that add a touch of modernity to the otherwise charming and cozy style typical of the region. Guests also appreciate the simple yet functional design, ensuring all necessary amenities are within easy reach.
Centrally located, the hotel is just a short walk from the train station, making it a convenient base for exploring the village. This prime location, along with the friendly and helpful staff, contributes to the positive overall experience.
The magnificent views are consistently highlighted as a standout feature with many guests noting that their stays were enhanced by the sight of the Matterhorn visible directly from their rooms. Upgrades to rooms with a view are appreciated and considered a major highlight of their stay.
In summary, Hotel Excelsior combines comfort, cleanliness and breathtaking views with a central location and friendly service, making it a highly recommended choice for those visiting Zermatt.
Beds
Cleanliness
The cleanliness extends beyond the rooms to the entire hotel with several reviews praising the consistently high standards of cleanliness throughout the premises. Guests appreciate the combination of modern amenities and a warm atmosphere, further enhanced by a friendly and helpful staff.
Breakfast at the hotel is not only varied with a notable selection of vegetables, but also impeccably presented, adding to the overall positive experience. While there are occasional remarks about rooms not being cleaned during the day, the overwhelming consensus is that Hotel Excelsior maintains excellent cleanliness standards, making it a reliable choice for travelers who prioritize hygiene and comfort.
Staff
No, Hotel Excelsior doesn't have any pool.
No, a spa isn't available at Hotel Excelsior.
Yes, Hotel Excelsior welcomes dogs.
No, parking facilities aren't available at Hotel Excelsior.
No, Hotel Excelsior doesn't have a gym.
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