Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsHotel Capricorn in Zermatt is widely regarded as an exceptional choice for travelers, boasting numerous positive aspects that enhance the guest experience. The hotel's location strikes a perfect balance between convenience and tranquility, offering breathtaking views of the Matterhorn from various vantage points, including balconies and the spa area. Its proximity to ski lifts, the Sunnegga railway and an array of restaurants and shops makes it a top pick for those looking to explore Zermatt without sacrificing peace and quiet.
Guests consistently praise the hotel's breakfast, which features a diverse and delicious selection of cheeses, hams, fresh fruits, pastries and local products. The breakfast buffet, served in a spacious area with stunning Matterhorn views, is complemented by courteous and accommodating staff, further elevating the morning meal experience.
The rooms at Hotel Capricorn are commended for their cleanliness, comfort and awe-inspiring views. Despite some variations in size and occasional need for updates, the rooms maintain a cozy and welcoming atmosphere with modern amenities. The new wellness and spa area adds to the allure, providing a relaxing retreat after a day of skiing or hiking.
Cleanliness is a standout feature with guests frequently noting the hotel's immaculate condition. The attention to detail in maintaining a bright and welcoming environment is evident and the spotless rooms and facilities are comparable to those of luxury hotels.
The staff's friendliness and attentiveness significantly contribute to the hotel's charm with numerous reviews highlighting their professionalism and warm hospitality. Whether providing hiking tips or ensuring guests feel at home, the staff's exceptional service enhances the overall experience.
The spa facilities receive high praise for their fantastic and well-maintained amenities, including a steam bath, Finnish sauna and an outdoor whirlpool with a breathtaking view of the Matterhorn. Although the operating hours could be extended, the spa remains a major highlight for many guests.
Families find Hotel Capricorn particularly accommodating with family-friendly rooms and thoughtful touches that cater to both children and adults. The hotel's small size and intimate atmosphere make it a perfect destination for family vacations, ensuring a personalized and enjoyable stay.
For skiing enthusiasts, the hotel's strategic location, ski storage amenities and convenient breakfasts make it an ideal base. The wellness area serves as a perfect spot to unwind after a day on the slopes, while the friendly staff and quiet surroundings enhance the overall experience.
Despite some mixed reviews regarding the beds, many guests appreciate the comfort and cleanliness of the bedding. While there are occasional mentions of hard mattresses and noisy beds, the overall sentiment remains positive.
In summary, Hotel Capricorn offers a delightful and comfortable stay with its prime location, superb breakfast, clean and cozy rooms, exceptional staff and relaxing spa facilities, making it highly recommended for visitors to Zermatt. Show more
Read review summaries for all categories
Categories
Hotel near Ski Resorts
Located in a quiet area, this hotel offers views of the Matterhorn and free in-room WiFi. It also has a sauna for guests to enjoy. It is in close proximity to chair lifts and/or the free bus that takes you to the mountain base.
Hotel for Honeymoon
Offers magnificent views of the Matterhorn and free in-room WiFi. The spa hotel focuses on maximum relaxation for its guests, providing luxury features like hot tubs, thermal pools, and professional massage services.
Family Friendly Hotel
This hotel is a family hotel that offers warm and homely, wood clad rooms with crisp white linen and cosy living areas. Exceptional value for money and flexible accommodation options, including a two bedroom apartment, makes this an ideal choice for families and groups.
Dog Friendly Hotel
This hotel is known to be dog-friendly and offers a comfortable stay. Its location provides easy access to Zermatt's attractions.
Hotel near Nightlife Spots
Found on Riedstrasse in Zermatt, this hotel is within walking distance of the town's nightlife. It offers a comfortable base for exploring local bars and restaurants.
Hotel with Free Wi-Fi
Hotel Capricorn offers free Wi-Fi, allowing guests to stay connected. The provision of internet connectivity caters to the needs of modern travelers.
3-Star Hotel
Hotel Capricorn is appreciated for its cozy atmosphere and friendly service, making guests feel welcome. Its location in Zermatt provides easy access to local attractions and dining.
Hotel with Spa
Room Types
Double Room with Matterhorn ViewSouth-facing room with a balcony and panoramic views of the Matterhorn Mountain, the surrounding mountains and Zermatt.
Double Room facing the villageNorth-facing room with views of the surrounding mountains and Zermatt.
Single Room with BalconyQuietly located single room. Some rooms come with a balcony.
Budget Single Room with Roof WindowRoom on the top floor, with a skylight window but no balcony.
Deluxe Double Room facing the villageA seating area with a flat-screen TV, a desk, a balcony and a private bathroom are available in this spacious double room. The unit has 1 bed.
Deluxe Double Room with Matterhorn ViewA seating area with a flat-screen TV, a desk, a balcony and a private bathroom are offered in this spacious double room.
Junior Suite facing the villagePlease note that these junior suites have a balcony but they do not have a view of the Matterhorn.
Family Suite facing the villageThis family room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit has 3 beds.
Junior Suite with Matterhorn ViewThis suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Featuring a balcony with mountain views, this suite also provides a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 3 beds.
Two-Bedroom ApartmentThis apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. This apartment features a tea and coffee maker, a seating area, a flat-screen TV with cable channels and a balcony. The unit offers 3 beds.
Guest Reviews
9.0
Excellent
Location
Hotel Capricorn enjoys a fantastic and central location that remains peaceful and quiet, making it an excellent choice for visitors seeking both convenience and tranquility. Guests consistently praise the hotel's stunning views, particularly the breathtaking vistas of the Matterhorn from balconies, rooms and the spa area. Proximity to ski lifts, the Sunnegga railway and a variety of good restaurants and shops adds to the hotel's appeal.
The hotel's location is ideal for families with easy access to the heart of Zermatt and numerous amenities. While some mention that it is a bit far from the train station—about 800 meters and involving an uphill walk—many find the short stroll from the hotel to the primary attractions and public transportation to be manageable and pleasant.
Guests highlight the friendly and super nice staff, the great atmosphere and the delicious breakfasts which contribute to the overall positive experience. The hotel's setting, just out of the busy fray of the village center, allows guests to enjoy a quieter part of Zermatt while still being within walking distance to everything they need.
Breakfast
Hotel Capricorn's breakfast has received overwhelmingly positive feedback from guests. Many reviews praise the wide variety of offerings, noting the extensive selection of cheeses, hams, fresh fruits, pastries, breads and local products. The breakfast buffet is described as substantial, well-stocked and catering to all tastes with hot and cold options like bacon, sausages, eggs, cold cuts, mixed yogurt, various juices and a coffee machine. Guests frequently highlight the delicious and high-quality nature of the food, mentioning specific items like granola, croissants and a superb selection of teas.
The breakfast experience is enhanced by the courteous and accommodating staff with particular praise given to individual staff members for their excellent service. The spacious breakfast area and the delightful view of the Matterhorn further elevate the morning meal experience. Overall, the breakfast at Hotel Capricorn is considered one of the best aspects of staying at the hotel with many guests calling it top-notch, amazing and even the best they've had in Switzerland.
Rooms
Hotel Capricorn offers rooms that impress with their cleanliness, comfort and breathtaking views. Many guests highlight the stunning vistas of the Matterhorn from their rooms, especially from higher floors. The accommodations range from cozy single rooms to spacious family suites with meticulous attention to cleanliness and modern amenities like mini-fridges and kettles for tea. Balconies feature prominently, providing picturesque scenes of the mountains and surrounding city. The rooms, though varied in size, consistently offer a cozy and welcoming atmosphere, complemented by comfortable bedding. Several reviews also praise the new wellness and spa area, noting it as one of the best features of the hotel. Despite some rooms being on the smaller side or in need of renovation, the overall guest sentiment reflects a high quality of stay with a balance of modern and traditional aesthetics.
Beds
Hotel Capricorn has received mixed reviews regarding the comfort of its beds, though more positive remarks highlight the experience. Many guests found the bedding to be comfortable with several appreciating the fluffiness and cleanliness. Comments often emphasize the comfort of the beds and pillows with some calling the beds excellent and very comfortable.
However, some reviews indicate certain drawbacks. A number of guests mentioned that the mattresses were too hard, not very comfortable or even led to back pain. Several complaints also noted that the beds were noisy, squeaking with every turn. Instances of twin beds pushed together to form a king-sized bed are noted but seem to be accepted as typical in Europe.
Despite these issues, there are a significant number of positive mentions regarding the overall comfort of the bedding, suggesting that while experiences may vary, many guests had a comfortable stay at Hotel Capricorn.
Cleanliness
Hotel Capricorn stands out for its exceptional cleanliness, consistently impressing guests with its immaculate upkeep. Visitors repeatedly note the spotless conditions of rooms and bathrooms, pointing out that the entire hotel is well-maintained and modern. The accommodations, described as cozy and beautifully designed, are complemented by comfortable beds and ample toiletries.
The facilities, including the spa and wellness areas, are also kept in pristine condition, further enhancing the guest experience. Many reviews specifically mention that the cleanliness rivals that of luxury hotels with some guests praising it as the best room condition they've encountered.
The hotel's ambiance benefits from being bright and welcoming, creating a pleasant environment for travelers. The dedication to maintaining high standards is evident, making Hotel Capricorn a highly recommended choice for those prioritizing clean and comfortable stays.
Staff
Hotel Capricorn has earned high praise for its exceptional staff, consistently highlighted for their remarkable friendliness and warmth. Whether it’s the front desk, dining or cleaning personnel, the team is described as very accommodating, attentive and always ready to assist. Guests frequently emphasize the professionalism and welcoming demeanor of the staff, noting the exemplary hospitality provided by the hotel owner's family.
Visitors appreciate the helpful hiking tips and the competence of the reception staff with specific mentions of a particularly friendly and knowledgeable young lady at the front desk. The staff's kindness and their effort to make guests feel at home are recurrent themes in the reviews.
Additionally, the hotel’s spa and wellness area, comprehensive breakfast buffet and general facilities receive favorable comments, further underscored by the positive interactions with the exceptionally friendly and helpful team. Overall, the staff's consistent friendliness and high level of service significantly enhance the guest experience at Hotel Capricorn.
Spa
Hotel Capricorn's spa facilities consistently receive high praise from guests. Described as fantastic, stunning and wonderful, the wellness area stands out as the hotel's highlight. Featuring a steam bath, Finnish sauna and an outdoor whirlpool, the spa offers a breathtaking view of the Matterhorn, making it the perfect retreat after a day of skiing or hiking. Many guests find the spa complex, inclusive of hammam and hot hydromassage pools, to be excellent and very well-maintained.
The outdoor jacuzzi with its full view of the Matterhorn, is frequently mentioned as a pleasant surprise and a definite must-try. The spa area is noted for its coziness, cleanliness and relaxing atmosphere, providing a perfect spot for unwinding. Reviewers particularly appreciated the attentive and friendly staff who contribute to the relaxing ambiance.
Despite some noting limited operating hours, the overall consensus is that the spa adds significant value to the hotel experience with its new and atmospheric facilities promising a rejuvenating stay for all guests.
Family
Hotel Capricorn in Zermatt is an ideal destination for families seeking a welcoming and cozy atmosphere. This family-run establishment provides a variety of family-friendly rooms, which are a rare find in Zermatt. The family rooms often feature separate sleeping areas, like lofts with twin beds, making them perfect for accommodating large families or those with children and teens.
Guests have praised the kindness of the staff and the many considerate touches that enhance a family’s stay. The hotel also features a beautiful wellness area where families can unwind. Reviews often highlight rooms like the family suite with village views or the fantastic family room with upstairs beds for children, which add an extra element of fun and comfort for younger guests.
Hotel Capricorn's ambiance and the thoughtful service make it perfect for family vacations. The clean, well-maintained spaces ensure a pleasant stay for all family members. Its family-oriented environment with only 25 rooms, offers both intimacy and a personal touch, making it a wonderful choice for families looking to make the most of their stay in Zermatt.
Ski
Hotel Capricorn offers a great base for skiing enthusiasts with its strategic location between the Matterhorn Express and Sunnegga lifts. The hotel provides convenient amenities, including a ski storage room and a boot dryer, ensuring a hassle-free experience for skiers. Guests appreciate the availability of breakfast at the hotel, allowing for a quick and easy start before heading to the slopes. The spacious rooms, some with large balconies, add to the comfort and convenience.
Additionally, the on-site wellness area, including a rentable hot tub, is a highlight for guests looking to relax after a day on the slopes. The friendly staff and quiet location, coupled with beautiful views of the Matterhorn, enhance the overall stay. Even on the last day, the hotel's facilities cater well to skiers, making it a solid choice for a ski weekend.
No, Hotel Capricorn doesn't have any pool.
Yes, a spa is available at Hotel Capricorn.
Yes, Hotel Capricorn welcomes dogs.
No, parking facilities aren't available at Hotel Capricorn.