Hotel Derby
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Summary of reviewsHotel Derby in Zermatt garners high praise for its exceptional central location, making it an ideal base for exploring the city. Guests particularly appreciate its proximity to the train station and easy access to shops, restaurants, mountain trails and ski lifts. The stunning views, especially of the Matterhorn, further enhance its appeal.
The hotel's rooms receive commendations for their modern renovations that blend comfort with chalet-style decor. Cleanliness is a recurring highlight with many guests noting the stylish furnishings and cozy ambiance of the rooms. Families find the spacious apartments and well-designed family rooms particularly convenient for their needs.
Breakfast at Hotel Derby is generally regarded as satisfactory with a good selection and friendly service. However, some guests suggest improvements in variety and quality. The hotel's restaurant earns high marks for dinner with guests praising the delicious dishes, attentive service and a 15% discount for hotel guests.
Overall, Hotel Derby's staff is well-regarded for their friendliness and helpfulness. The team, particularly Kristiana at the reception, is frequently mentioned for enhancing the guest experience with their warm and attentive service.
For families, the hotel offers practical and comfortable accommodations, making it a preferred choice for those traveling with children. The comfortable and cozy beds also contribute positively to the overall guest experience.
In summary, Hotel Derby provides a convenient, clean and comfortable stay with a prime location, modern amenities and friendly service, making it an excellent choice for travelers visiting Zermatt.
Categories
The hotel's rooms receive commendations for their modern renovations that blend comfort with chalet-style decor. Cleanliness is a recurring highlight with many guests noting the stylish furnishings and cozy ambiance of the rooms. Families find the spacious apartments and well-designed family rooms particularly convenient for their needs.
Breakfast at Hotel Derby is generally regarded as satisfactory with a good selection and friendly service. However, some guests suggest improvements in variety and quality. The hotel's restaurant earns high marks for dinner with guests praising the delicious dishes, attentive service and a 15% discount for hotel guests.
Overall, Hotel Derby's staff is well-regarded for their friendliness and helpfulness. The team, particularly Kristiana at the reception, is frequently mentioned for enhancing the guest experience with their warm and attentive service.
For families, the hotel offers practical and comfortable accommodations, making it a preferred choice for those traveling with children. The comfortable and cozy beds also contribute positively to the overall guest experience.
In summary, Hotel Derby provides a convenient, clean and comfortable stay with a prime location, modern amenities and friendly service, making it an excellent choice for travelers visiting Zermatt.
Hotel near Golf Courses
Its central location on Bahnhofstrasse provides easy access to the train station for direct routes to Täsch/Randa, home of the Golfclub Matterhorn. It is also conveniently located for the Matterland INDOOR-GOLF facility.
Hotel near Nightlife Spots
Located on Bahnhofstrasse in Zermatt, Hotel Derby offers easy access to the town's main street and nightlife. Its central location makes it a convenient choice for exploring local entertainment.
3-Star Hotel
Hotel Derby offers a pleasant stay with comfortable rooms and essential amenities. Its central location allows easy access to Zermatt's main attractions and amenities.
Hotel where Dogs Stay Free
This hotel is dog friendly. The available information does not specify particular amenities for dogs, its general pet-friendly policy is valuable.
Hotel near Ski Resorts
Family Friendly Hotel
Dog Friendly Hotel
Dogs Stay Free
Guest Reviews
Hotel Derby stands out for its exceptional location in the heart of Zermatt, frequently praised by guests for its convenient proximity to the train station—often just a couple of minutes' walk away. Situated on the main street, it offers effortless access to shops, restaurants and various activities, making it ideal for both short and extended stays. The central location ensures that guests are just steps away from popular tourist attractions and essential amenities, including mountain trails and ski lifts. The views, particularly of the Matterhorn, add an extra dimension of allure to the already impressive surroundings.
The hotel’s rooms are noted for being comfortable with recent renovations enhancing their appeal. Breakfasts receive favorable mentions, contributing to the overall positive experience. Guests also appreciate the welcoming and helpful staff, adding a personalized touch to their stay.
Overall, Hotel Derby's prime central location, coupled with its modern amenities and friendly service, provides a convenient and enjoyable base for exploring all that Zermatt has to offer.
Hotel Derby’s breakfast offerings have received mixed reviews with a tilt towards a generally satisfactory experience for most guests. The breakfast is described as good and very good on multiple occasions with some praising the coffee and the friendliness of the reception staff. Additionally, some guests appreciated the extensive selection and the nice presentation of the breakfast items, particularly noting that it meets expectations for a 3-star hotel. The central location also added to the positive experience.
However, several reviewers cited areas for improvement. Common critiques included limited variety, a meager selection and the overall simplicity of the offerings. The breakfast room's ambiance was often called gloomy or old-fashioned, detracting from the dining experience. Issues with food quality were noted by a few guests, mentioning lukewarm fruit juices, dry bread and poor quality produce.
While the breakfast service receives commendations for being good and the selection ample for some, suggestions for improvements include adding more hot dishes and enhancing the overall variety and quality of the buffet items.
Hotel Derby's restaurant consistently impresses with its delicious dinner offerings, earning high praise from guests for its attentive service and delectable dishes. Many diners highlight the attractive 15% discount available to hotel guests. Standout dishes include the daily menu and perfectly prepared lamb chops. Most diners find the food to be amazing and the menu well-curated with appropriate wine selections enhancing the dining experience. While there was the occasional note of dissatisfaction regarding food quality and service, the overwhelming sentiment sees the restaurant as highly recommended, boasting an impressive menu that contributes significantly to a memorable stay.
Hotel Derby in Zermatt has consistently impressed guests with its beautifully renovated rooms, which combine modern amenities with tasteful, chalet-style decor. Many guests have praised the cleanliness and comfort of the rooms, noting the stylish furnishings and well-designed layouts. The incorporation of Swiss pine and the use of wood in the decor were particularly highlighted for adding a touch of elegance and warmth.
Several rooms have lovely balconies offering stunning views, including glimpses of the Matterhorn, which enhance the overall guest experience. While some guests mentioned that certain rooms felt a bit small, the overall sentiment towards the room sizes was positive with ample storage space and comfortable bedding frequently noted.
Families traveling together found the alternative of staying in a spacious, well-equipped apartment especially convenient. The hotel's excellent location on the main street, close to the train station, received high marks, making it easy for guests to explore Zermatt.
Overall, the newly renovated and well-decorated rooms, combined with excellent cleanliness and modern amenities, contribute to a comfortable and enjoyable stay at Hotel Derby.
Travelers staying at Hotel Derby will largely find themselves satisfied with the bedding experience. The predominant sentiment across many reviews points to the beds being very comfortable with several guests emphasizing that they found the beds to be extremely comfortable and cozy. Phrases such as great, comfy and excellent bedding surface frequently, suggesting a consistent quality in terms of sleeping arrangements.
While the general consensus is highly positive, it's worth noting that a couple of reviews mention that some beds were too soft or mattresses felt hard with rough sheets. Additionally, the rooms, although spacious, sometimes feel a little narrow for children's beds, implying they are more suited for adults.
Overall, the combination of comfortable beds, cozy bedding and spacious rooms creates a pleasant and restful environment for guests at Hotel Derby.
Hotel Derby receives notable praise for its high standards of cleanliness and modern amenities. Guests frequently highlight the clean, comfortable and well-decorated rooms, often describing them as cozy and newly renovated. Reviewers appreciate the hotel's central location, which is close to the train and the city center, as well as its modernized and spotlessly clean interiors.
The staff is consistently noted as friendly and helpful, adding to the overall positive experience. Guests report that the spaces are well-maintained with excellent bedding and beautiful, updated furnishings. Many find the rooms to be spacious, warm and equipped with all necessary amenities, ensuring a comfortable stay.
While the majority of feedback is overwhelmingly positive, a few guests did note issues with the cleanliness in specific areas, such as superficial cleaning and minor concerns with bathroom and carpet cleanliness. Despite these occasional remarks, the general consensus is that Hotel Derby offers a clean, well-maintained environment with top-notch comfort and convenience.
Hotel Derby is well-regarded for its exceptional staff with numerous guests highlighting the friendly and helpful nature of the team. Kristiana, at the reception, is frequently mentioned for her warm and charming demeanor, often going out of her way to provide restaurant recommendations. Many visitors praise the cheerful and attentive service at the front desk, citing the reception staff as a highlight of their stay. The hotel management, including the Director, are noted for always being approachable, smiling and ready to assist.
Guests also appreciate the staff's ability to offer detailed and useful advice, enhancing their stay. Across the board, the staff are described as kind, welcoming and polite, contributing significantly to the overall positive experience at Hotel Derby. The hotel is noted as being ideally located, which, combined with the quality of service, ensures a pleasant stay for its guests.
However, a few reviews pointed out shortcomings, particularly concerning the restaurant staff with instances of unprofessional behavior and language barriers. Despite this, the majority of reviews emphasize the excellent service and the friendly and accommodating nature of the hotel's staff.
Hotel Derby stands out as a top choice for families looking for comfortable and spacious accommodations. Guests particularly appreciated the family rooms equipped with a queen bed and full-size bunk beds, making it a practical option for those traveling with children. Multiple reviewers highlighted the newly renovated and beautiful apartments, which add a touch of modern comfort to the stay.
Families with up to four members found the hotel especially great, noting the convenience and accessibility of the spacious family rooms. The hotel's setup has been repeatedly described as ideal for families, be it small or large, ensuring that everyone from children to older adults can relax comfortably.
While one review mentioned an unfortunate incident where the family, including older members and children, were left waiting outside for a considerable time, the overall feedback remains focused on the positive aspects. The large apartments are deemed suitable and well-suited for family stays, making Hotel Derby a favored choice for family vacations.
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Location
The hotel’s rooms are noted for being comfortable with recent renovations enhancing their appeal. Breakfasts receive favorable mentions, contributing to the overall positive experience. Guests also appreciate the welcoming and helpful staff, adding a personalized touch to their stay.
Overall, Hotel Derby's prime central location, coupled with its modern amenities and friendly service, provides a convenient and enjoyable base for exploring all that Zermatt has to offer.
Breakfast
However, several reviewers cited areas for improvement. Common critiques included limited variety, a meager selection and the overall simplicity of the offerings. The breakfast room's ambiance was often called gloomy or old-fashioned, detracting from the dining experience. Issues with food quality were noted by a few guests, mentioning lukewarm fruit juices, dry bread and poor quality produce.
While the breakfast service receives commendations for being good and the selection ample for some, suggestions for improvements include adding more hot dishes and enhancing the overall variety and quality of the buffet items.
Dinner
Rooms
Several rooms have lovely balconies offering stunning views, including glimpses of the Matterhorn, which enhance the overall guest experience. While some guests mentioned that certain rooms felt a bit small, the overall sentiment towards the room sizes was positive with ample storage space and comfortable bedding frequently noted.
Families traveling together found the alternative of staying in a spacious, well-equipped apartment especially convenient. The hotel's excellent location on the main street, close to the train station, received high marks, making it easy for guests to explore Zermatt.
Overall, the newly renovated and well-decorated rooms, combined with excellent cleanliness and modern amenities, contribute to a comfortable and enjoyable stay at Hotel Derby.
Beds
While the general consensus is highly positive, it's worth noting that a couple of reviews mention that some beds were too soft or mattresses felt hard with rough sheets. Additionally, the rooms, although spacious, sometimes feel a little narrow for children's beds, implying they are more suited for adults.
Overall, the combination of comfortable beds, cozy bedding and spacious rooms creates a pleasant and restful environment for guests at Hotel Derby.
Cleanliness
The staff is consistently noted as friendly and helpful, adding to the overall positive experience. Guests report that the spaces are well-maintained with excellent bedding and beautiful, updated furnishings. Many find the rooms to be spacious, warm and equipped with all necessary amenities, ensuring a comfortable stay.
While the majority of feedback is overwhelmingly positive, a few guests did note issues with the cleanliness in specific areas, such as superficial cleaning and minor concerns with bathroom and carpet cleanliness. Despite these occasional remarks, the general consensus is that Hotel Derby offers a clean, well-maintained environment with top-notch comfort and convenience.
Staff
Guests also appreciate the staff's ability to offer detailed and useful advice, enhancing their stay. Across the board, the staff are described as kind, welcoming and polite, contributing significantly to the overall positive experience at Hotel Derby. The hotel is noted as being ideally located, which, combined with the quality of service, ensures a pleasant stay for its guests.
However, a few reviews pointed out shortcomings, particularly concerning the restaurant staff with instances of unprofessional behavior and language barriers. Despite this, the majority of reviews emphasize the excellent service and the friendly and accommodating nature of the hotel's staff.
Family
Families with up to four members found the hotel especially great, noting the convenience and accessibility of the spacious family rooms. The hotel's setup has been repeatedly described as ideal for families, be it small or large, ensuring that everyone from children to older adults can relax comfortably.
While one review mentioned an unfortunate incident where the family, including older members and children, were left waiting outside for a considerable time, the overall feedback remains focused on the positive aspects. The large apartments are deemed suitable and well-suited for family stays, making Hotel Derby a favored choice for family vacations.
No, Hotel Derby doesn't have any pool.
No, a spa isn't available at Hotel Derby.
Yes, Hotel Derby welcomes dogs.
No, parking facilities aren't available at Hotel Derby.
No, Hotel Derby doesn't have a gym.
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