Hotel Zarauz
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Summary of reviewsHotel Zarauz enjoys high praise for its outstanding location in Zarautz, strategically positioned near a beautiful beach, the city center and various transportation options. This prime setting allows easy access to both bustling city areas and more tranquil spots, making it an excellent choice for short and weekend stays, as well as for those traversing the Camino del Norte route. Visitors frequently highlight the convenience of being mere minutes from the beach and the inviting old town with its rich history and local dining options.
The breakfast at Hotel Zarauz is generally well-received, offering a good, complete and varied selection. Guests appreciate the hearty options, such as croissants and the overall freshness of the offerings. Though there are calls for more variety and better quality in items like coffee and fruit, the breakfast is still seen as substantial and good value for the price.
Dinner receives mixed reviews with many guests praising the affordability and quality of meals, especially the well-priced €16 set dinner, including wine and dessert. While some found the food delicious and the menu to offer good value for money, others experienced basic or mediocre dishes and occasional service delays. Nevertheless, the restaurant is often described as very good with professional service contributing to a generally positive dining experience.
Guests find the rooms at Hotel Zarauz to be spacious and clean with many family-friendly accommodations that cater well to larger groups. Although the decor and amenities appear dated, the cleanliness and roominess are redeeming qualities. Some rooms offer beautiful mountain views, adding charm despite the hotel's antique furnishings and occasional noise issues. Overall, the cleanliness extends throughout the premises, reflecting the thorough efforts of the cleaning staff.
The hotel staff are frequently celebrated for their friendly, efficient and helpful service. Both the reception and restaurant teams receive high marks for their professional yet familiar approach, making guests feel valued and well-cared for. The welcoming demeanor of the staff significantly contributes to an enjoyable stay.
While the free Wi-Fi service has received mixed reviews due to connectivity issues in certain areas, some guests have found it fast and functional, suggesting variability in performance across the hotel.
Many guests laud the hotel's family-friendly atmosphere, highlighting its spacious rooms, child-oriented amenities and pet-friendly policy without extra charges. These features, combined with a convenient location near the beach and charming city center, make Hotel Zarauz an excellent choice for family vacations.
Overall, Hotel Zarauz stands out as a clean, comfortable and functional option with a superb location. Despite needing some modernization, the spacious rooms, friendly staff and convenient amenities offer good value for money, making it a popular choice among travelers seeking both relaxation and accessibility.
Categories
The breakfast at Hotel Zarauz is generally well-received, offering a good, complete and varied selection. Guests appreciate the hearty options, such as croissants and the overall freshness of the offerings. Though there are calls for more variety and better quality in items like coffee and fruit, the breakfast is still seen as substantial and good value for the price.
Dinner receives mixed reviews with many guests praising the affordability and quality of meals, especially the well-priced €16 set dinner, including wine and dessert. While some found the food delicious and the menu to offer good value for money, others experienced basic or mediocre dishes and occasional service delays. Nevertheless, the restaurant is often described as very good with professional service contributing to a generally positive dining experience.
Guests find the rooms at Hotel Zarauz to be spacious and clean with many family-friendly accommodations that cater well to larger groups. Although the decor and amenities appear dated, the cleanliness and roominess are redeeming qualities. Some rooms offer beautiful mountain views, adding charm despite the hotel's antique furnishings and occasional noise issues. Overall, the cleanliness extends throughout the premises, reflecting the thorough efforts of the cleaning staff.
The hotel staff are frequently celebrated for their friendly, efficient and helpful service. Both the reception and restaurant teams receive high marks for their professional yet familiar approach, making guests feel valued and well-cared for. The welcoming demeanor of the staff significantly contributes to an enjoyable stay.
While the free Wi-Fi service has received mixed reviews due to connectivity issues in certain areas, some guests have found it fast and functional, suggesting variability in performance across the hotel.
Many guests laud the hotel's family-friendly atmosphere, highlighting its spacious rooms, child-oriented amenities and pet-friendly policy without extra charges. These features, combined with a convenient location near the beach and charming city center, make Hotel Zarauz an excellent choice for family vacations.
Overall, Hotel Zarauz stands out as a clean, comfortable and functional option with a superb location. Despite needing some modernization, the spacious rooms, friendly staff and convenient amenities offer good value for money, making it a popular choice among travelers seeking both relaxation and accessibility.
Hotel near The Beach
Located close to the beach, this hotel offers room service, a restaurant, and a bar. Its proximity to the beach and essential amenities make it a convenient choice.
Business Hotel
Hotel Zarauz has business facilities, meeting facilities and conference rooms.
3-Star Hotel
Located just 100 meters from the beach, this hotel offers convenience for beachgoers. It is also situated 300 meters from the Zarauz Golf Course, appealing to golf enthusiasts. Free WiFi is available throughout the property.
Family Friendly Hotel
Cheap Hotel
Guest Reviews
'Hotel Zarauz' enjoys an ideal setting in Zarautz, garnering frequent praise from guests for its outstanding location. Visitors appreciate its proximity to the beautiful beach, the city center and various transportation options like the train station and bus stops. This prime location allows easy access to not only the lively city atmosphere but also quieter, charming spots.
The hotel's central position makes it an excellent base for those exploring the Camino del Norte route, ensuring convenience for pilgrims and tourists alike. Guests repeatedly highlight the convenience of being just minutes from the beach, along with the old town's rich history and local dining options.
This well-located establishment offers practical accessibility to both leisure and practical amenities, making it a favorite for short and weekend stays. Despite some comments on the hotel's dated style, the unbeatable location—close to nightlife, restaurants and scenic promenades—ensures a memorable visit for all travelers.
The breakfast at Hotel Zarauz receives mixed reviews from guests, often highlighted as being good, complete and varied with both sweet and savory options. Many guests found it to be very good for the price and praised items such as the croissants and the convenience of the buffet setup. The breakfast is described as hearty and fresh with ample choices that cater to various preferences. Despite the positive remarks, some guests felt that the breakfast lacked variety and was a bit basic or simple. There were comments about needing better quality coffee, more fruit options and natural orange juice. Insufficient vegan and hot food options were also noted. Additionally, a few guests mentioned that the breakfast felt a bit expensive and could be better for the price charged. Overall, the breakfast at Hotel Zarauz is generally well-received though there are areas where improvements could enhance the experience.
Hotel Zarauz offers a mixed dining experience with various positive and some negative aspects highlighted by guests. Many reviews praised the quality and affordability of the meals, noting that the hotel's menu offers excellent value for money. Diners appreciated the selection and found the breakfast, lunch and dinner to be well taken care of with some describing the food as delicious and tasty. The restaurant, described as very good by multiple reviewers, offers an affordable menu which includes a reasonably priced €16 set dinner that comes with wine and dessert.
However, there were notable criticisms. Some guests found the dinner to be mediocre or basic, not up to the standard one might expect from a three-star hotel. Specific complaints included dishes like half-cold pasta and mushy artichokes with ham. Additionally, there were mentions of noisy dining rooms and slow service, detracting from the overall experience.
Despite these drawbacks, many guests considered the restaurant's offerings fair and were satisfied with the professional service and correct food quality. For those on half-board, it's worth noting that the menu for lunch and dinner tends to be the same and drink options are limited unless paid for separately.
Overall, while the dining experience at Hotel Zarauz can be hit or miss, the positive reviews suggest that with the right expectations, many visitors can still enjoy a good meal at a reasonable price.
Hotel Zarauz offers a mix of experiences regarding its guest rooms with a noticeable focus on spaciousness and cleanliness. Many guests appreciate the large, comfortable and clean rooms, noting especially the spacious family rooms which cater well to larger groups. There are consistent mentions of good room sizes with some rooms offering beautiful views of the surrounding mountains, adding a unique charm to the stay.
However, the hotel's age is apparent with many reviews highlighting outdated furniture and facilities. The decor and amenities seem to be reminiscent of earlier decades and several guests feel that the rooms could benefit from modernization and renovation. The bathrooms, while clean, are often described as old-fashioned, sometimes featuring bathtubs with curtains rather than modern shower setups.
Soundproofing appears to be a significant issue, as many guests report hearing noise from adjacent rooms and hallways, which can detract from the overall comfort. Additionally, the lack of air conditioning has led to some rooms being uncomfortably warm, particularly those facing interior courtyards or busy roads.
Despite these drawbacks, the general consensus is that the rooms are kept very clean and the overall atmosphere is peaceful and quiet for the most part. The presence of balconies in some rooms and the availability of in-room amenities like refrigerators are positive aspects noted by guests. While the hotel’s facilities and decor might be dated, the spaciousness and cleanliness of the rooms appear to be redeeming qualities for travelers seeking a convenient and functional stay.
Hotel Zarauz offers a varied experience when it comes to its beds with guest reviews highlighting both positive and negative aspects. While many visitors find the beds comfortable, mentioning large, firm and very comfortable beds, there is a recurrent concern about the age and condition of the mattresses and pillows. Several reviews point out that the mattresses are old, often sagging in the center or being too soft and springy, which can affect the sleep quality. The pillows are also frequently described as being too thin and lacking firmness.
Despite some guests noting that the beds are wide and the bedding clean, there's a significant number of comments suggesting that the overall condition of the beds and bedding could benefit from an upgrade. Issues such as creaking beds, noise from the springs and general discomfort are commonly mentioned, alongside the need for mattress replacements.
Overall, while some guests enjoy a comfortable sleep on the hotel's beds, many others believe improvements are necessary to meet expectations. Frequent travelers might want to consider these mixed reviews about the bedding comfort and quality at Hotel Zarauz.
Hotel Zarauz consistently receives high marks for its cleanliness. Reviews frequently highlight the clean and comfortable rooms with many guests noting the spaciousness and tidiness of their accommodations. The hotel's cleanliness extends to all areas, including the reception and common facilities, creating a pleasant atmosphere for both children and adults. Although the hotel is older and some rooms appear outdated, the overall maintenance and immaculate condition of the premises are commendable.
Guests appreciate the superb efforts of the cleaning staff, often describing the rooms as spotless, very clean and well maintained. The hotel's dedication to cleanliness is evident despite its antique charm and well-used furnishings. Even though some described the furniture as plain or worn, the cleanliness more than compensates. The bathrooms and linens are also frequently mentioned for their cleanliness, contributing to a comfortable stay.
The hotel is praised for its convenient location near the beach and a relaxing environment. Visitors also appreciate the affordable price given the high standards of cleanliness. Staff receive positive feedback for their friendly demeanor and ensuring that cleanliness is a top priority. Overall, Hotel Zarauz stands out as a clean, comfortable and well-kept accommodation option.
The staff at Hotel Zarauz have garnered a highly favorable reputation based on guest reviews, reflecting their exceptional service across various aspects of the hotel experience. Consistently highlighted for their friendliness, warmth and efficiency, the staff set a welcoming tone right from the reception. Both the reception and restaurant teams are often praised for their professional yet familiar treatment, always ready to assist with any queries or concerns guests might have.
Key standout mentions include the restaurant manager and night front desk staff, who were found to be particularly efficient and accommodating. Guests note the staff’s attentiveness, politeness and helpful demeanor, contributing significantly to their positive stay. The collective effort of the cleaning and maintenance teams also contributes to a thoroughly enjoyable experience with their diligent work ensuring the premises remain clean and pleasant.
Despite a few isolated instances of less friendly service, the overwhelming sentiment remains that the staff at Hotel Zarauz offer excellent customer service, making guests feel valued and well-cared for. This combination of professional service and a welcoming approach leaves guests with a memorable and pleasant impression of their stay.
Hotel Zarauz has mixed reviews regarding its Wi-Fi service with the predominant feedback highlighting issues with connectivity. Many guests reported that the Wi-Fi was either unstable, slow or non-existent, especially in certain rooms like room 210 and on higher floors such as the sixth floor. The connection frequently cut out, failed to reach the rooms properly or was too weak to be functional, leading to generalized dissatisfaction among guests relying on internet access.
However, there are a few instances where guests noted that the Wi-Fi was free and fast, indicating that the performance of the internet might be variable depending on the location within the hotel or specific circumstances during their stay. Despite these intermittent positive notes, it is evident that the overall consensus points to a need for significant improvements in the hotel's Wi-Fi infrastructure to ensure a more reliable and consistent experience for its guests.
Hotel Zarauz is lauded for its exceptional proximity to an inviting beach, making it a prime location for beach lovers. Reviews emphasize its strategic positioning just a stone's throw or a short walking distance—typically around two to three minutes—from the coastline. Guests appreciate the ease of access with the beach often described as being just steps away or only 100 meters from the hotel.
The beach itself is characterized as beautiful and clean, offering plenty of spots for relaxation and leisure. The hotel's immediate surroundings include access to the beach promenade, which adds to the pleasant experience of staying so close to the sea. Many guests note the convenience of having numerous places to eat, supermarkets and the lively town center all within walking distance, enhancing the overall appeal of the location.
The hotel’s strategic position at the entrance of Zarauz city also places it about a 10-minute walk from the old town, making it easy to explore local culture and cuisine. With its perfect blend of beach access and close proximity to both the town's center and various amenities, Hotel Zarauz stands out as a highly favorable option for visitors seeking both relaxation and convenience.
Hotel Zarauz is well-regarded for being a family-oriented establishment, ideal for vacations with both children and pets. The hotel features multiple living rooms on the ground floor, a lobby equipped with toys and books for children and spacious family rooms that can comfortably accommodate four people. Guests have highlighted its clean and cosy environment as well as the charming, rustic decor.
Parents find the hotel particularly convenient, noting the game room specifically designed for children and the overall child-friendly atmosphere. It's clear that the hotel caters to families, as evidenced by the numerous mentions of how suitable it is for family vacations.
Adding to the family appeal, Hotel Zarauz welcomes pets without any additional charges, a detail much appreciated by guests who travel with their furry friends. The staff is acclaimed for its friendliness and support, especially when assisting families with young children or pets and some staff members even speak French, adding to their helpfulness.
The hotel's excellent location further enhances its appeal, making it a perfect choice for a family vacation. The combination of warm, accommodating service and various family-friendly amenities ensures a pleasant and comfortable stay for all guests.
Hotel Zarauz offers an experience that many find to be good value for money. While it’s seen by some as not quite deserving its three-star rating, it remains a popular choice for budget-conscious travelers. Guests consistently mention the hotel being clean and quiet, making it effective for a straightforward stay. Despite its age and the need for modernizing and refreshing, the hotel is functional and fulfills basic needs. It's recommended to use the parking facilities, adding a layer of convenience for those traveling by car. Although it lacks air conditioning, this shortcoming does not overshadow its overall decent quality for the price. In sum, while it might not meet the expectations of a three-star hotel for everyone, it’s a satisfactory option for those looking for affordable accommodation.
Hotel Zarauz caters well to business travelers, offering a central location that is convenient for both business and leisure trips. The hotel features facilities like a business centre and a conference and business centre, making it a business-focused environment suitable for a business clientele. It is acceptable for short business stays and provides a good environment for business activities. However, some aspects such as the noise levels in rooms and outdated facilities may pose challenges. While it serves its purpose for business travel, some might find it too expensive given the facilities.
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Location
The hotel's central position makes it an excellent base for those exploring the Camino del Norte route, ensuring convenience for pilgrims and tourists alike. Guests repeatedly highlight the convenience of being just minutes from the beach, along with the old town's rich history and local dining options.
This well-located establishment offers practical accessibility to both leisure and practical amenities, making it a favorite for short and weekend stays. Despite some comments on the hotel's dated style, the unbeatable location—close to nightlife, restaurants and scenic promenades—ensures a memorable visit for all travelers.
Breakfast
Dinner
However, there were notable criticisms. Some guests found the dinner to be mediocre or basic, not up to the standard one might expect from a three-star hotel. Specific complaints included dishes like half-cold pasta and mushy artichokes with ham. Additionally, there were mentions of noisy dining rooms and slow service, detracting from the overall experience.
Despite these drawbacks, many guests considered the restaurant's offerings fair and were satisfied with the professional service and correct food quality. For those on half-board, it's worth noting that the menu for lunch and dinner tends to be the same and drink options are limited unless paid for separately.
Overall, while the dining experience at Hotel Zarauz can be hit or miss, the positive reviews suggest that with the right expectations, many visitors can still enjoy a good meal at a reasonable price.
Rooms
However, the hotel's age is apparent with many reviews highlighting outdated furniture and facilities. The decor and amenities seem to be reminiscent of earlier decades and several guests feel that the rooms could benefit from modernization and renovation. The bathrooms, while clean, are often described as old-fashioned, sometimes featuring bathtubs with curtains rather than modern shower setups.
Soundproofing appears to be a significant issue, as many guests report hearing noise from adjacent rooms and hallways, which can detract from the overall comfort. Additionally, the lack of air conditioning has led to some rooms being uncomfortably warm, particularly those facing interior courtyards or busy roads.
Despite these drawbacks, the general consensus is that the rooms are kept very clean and the overall atmosphere is peaceful and quiet for the most part. The presence of balconies in some rooms and the availability of in-room amenities like refrigerators are positive aspects noted by guests. While the hotel’s facilities and decor might be dated, the spaciousness and cleanliness of the rooms appear to be redeeming qualities for travelers seeking a convenient and functional stay.
Beds
Despite some guests noting that the beds are wide and the bedding clean, there's a significant number of comments suggesting that the overall condition of the beds and bedding could benefit from an upgrade. Issues such as creaking beds, noise from the springs and general discomfort are commonly mentioned, alongside the need for mattress replacements.
Overall, while some guests enjoy a comfortable sleep on the hotel's beds, many others believe improvements are necessary to meet expectations. Frequent travelers might want to consider these mixed reviews about the bedding comfort and quality at Hotel Zarauz.
Cleanliness
Guests appreciate the superb efforts of the cleaning staff, often describing the rooms as spotless, very clean and well maintained. The hotel's dedication to cleanliness is evident despite its antique charm and well-used furnishings. Even though some described the furniture as plain or worn, the cleanliness more than compensates. The bathrooms and linens are also frequently mentioned for their cleanliness, contributing to a comfortable stay.
The hotel is praised for its convenient location near the beach and a relaxing environment. Visitors also appreciate the affordable price given the high standards of cleanliness. Staff receive positive feedback for their friendly demeanor and ensuring that cleanliness is a top priority. Overall, Hotel Zarauz stands out as a clean, comfortable and well-kept accommodation option.
Staff
Key standout mentions include the restaurant manager and night front desk staff, who were found to be particularly efficient and accommodating. Guests note the staff’s attentiveness, politeness and helpful demeanor, contributing significantly to their positive stay. The collective effort of the cleaning and maintenance teams also contributes to a thoroughly enjoyable experience with their diligent work ensuring the premises remain clean and pleasant.
Despite a few isolated instances of less friendly service, the overwhelming sentiment remains that the staff at Hotel Zarauz offer excellent customer service, making guests feel valued and well-cared for. This combination of professional service and a welcoming approach leaves guests with a memorable and pleasant impression of their stay.
Wi-Fi
However, there are a few instances where guests noted that the Wi-Fi was free and fast, indicating that the performance of the internet might be variable depending on the location within the hotel or specific circumstances during their stay. Despite these intermittent positive notes, it is evident that the overall consensus points to a need for significant improvements in the hotel's Wi-Fi infrastructure to ensure a more reliable and consistent experience for its guests.
Beach
The beach itself is characterized as beautiful and clean, offering plenty of spots for relaxation and leisure. The hotel's immediate surroundings include access to the beach promenade, which adds to the pleasant experience of staying so close to the sea. Many guests note the convenience of having numerous places to eat, supermarkets and the lively town center all within walking distance, enhancing the overall appeal of the location.
The hotel’s strategic position at the entrance of Zarauz city also places it about a 10-minute walk from the old town, making it easy to explore local culture and cuisine. With its perfect blend of beach access and close proximity to both the town's center and various amenities, Hotel Zarauz stands out as a highly favorable option for visitors seeking both relaxation and convenience.
Family
Parents find the hotel particularly convenient, noting the game room specifically designed for children and the overall child-friendly atmosphere. It's clear that the hotel caters to families, as evidenced by the numerous mentions of how suitable it is for family vacations.
Adding to the family appeal, Hotel Zarauz welcomes pets without any additional charges, a detail much appreciated by guests who travel with their furry friends. The staff is acclaimed for its friendliness and support, especially when assisting families with young children or pets and some staff members even speak French, adding to their helpfulness.
The hotel's excellent location further enhances its appeal, making it a perfect choice for a family vacation. The combination of warm, accommodating service and various family-friendly amenities ensures a pleasant and comfortable stay for all guests.
3 Star
Business
No, Hotel Zarauz doesn't have any pool.
No, a spa isn't available at Hotel Zarauz.
No, Hotel Zarauz doesn't allow dogs.
No, parking facilities aren't available at Hotel Zarauz.
No, Hotel Zarauz doesn't have a gym.
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