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Summary of reviewsHotel Norte receives high acclaim from guests for its prime location, being conveniently situated near the beach and the city center. Visitors appreciate the easy access to local bars, restaurants and shops, allowing them to enjoy both relaxation by the sea and city adventures. The strategic positioning, coupled with high standards of cleanliness and friendly staff, makes this hotel a top choice for many travelers.
The breakfast service at Hotel Norte is well-received with guests highlighting the substantial and varied options available. Reviews frequently praise the quality of croissants, coffee and bread, describing the breakfast as hearty and satisfying. The attentiveness and kindness of the staff during breakfast further enhance the dining experience, although some critique the lack of variety and higher cost.
Rooms at Hotel Norte are noted for being comfortable, modern and clean with pleasing decor and particularly comfortable beds. However, some guests find the rooms and bathrooms to be small and sometimes inadequately ventilated. Noise from the street can be an issue, though some guests report surprisingly quiet rooms. Despite these concerns, the overall sentiment is positive regarding the room's comfort and cleanliness.
Cleanliness is a standout feature at Hotel Norte with many guests commending the immaculate condition of their rooms and the hotel's calm atmosphere. The staff's efficiency and kindness contribute to a well-maintained environment, though a few guests note occasional lapses in cleaning standards.
The exceptional staff at Hotel Norte receive consistent praise for their friendliness, professionalism and attentiveness. Guests appreciate the helpful and accommodating nature of the team with specific staff members like Julieta being singled out for their excellent service. The positive interactions with the staff significantly enhance the overall guest experience.
Finally, the beds at Hotel Norte are frequently described as very comfortable and spacious, ensuring a restful night's sleep. While there are isolated mentions of older mattresses, the general feedback highlights the high comfort level of the bedding.
In summary, Hotel Norte offers a well-rounded experience with its excellent location, substantial breakfast offerings, comfortable rooms, high standards of cleanliness and exceptional staff. Despite a few areas needing improvement, the hotel's positive attributes make it a highly recommended choice for travelers. Show more
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Categories
Hotel near Golf Courses
Situated in Hondarribia, this hotel provides proximity to the Real Golf Club de San Sebastián, an 18-hole course set on the slopes of Mount Jaizkibel.
Hotel near The Beach
Located in Zarautz, Hotel Norte is near the beach area. It is a practical option for travelers looking to enjoy the beach and local attractions.
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Accessible Hotel
Small Hotel
Room Types
Double RoomAll rooms are heated and feature wooden floors. There is a wardrobe and a TV. The private bathroom comes with a shower.
Double Room with Extra BedFitted with wooden flooring, this room come with 1 double bed and 1 single bed. Rooms boast a private bathroom with shower.
Family RoomFitted with wooden flooring, this room come with 1 double bed and 2 single beds. Rooms come with a private bathroom with shower.
Guest Reviews
7.3
Good
Location
Hotel Norte enjoys rave reviews for its prime location, highlighted by its close proximity to the beach and the city center. Guests frequently praise the hotel for being perfectly situated just a few meters from the beach and within easy walking distance to the town's main attractions. Its central positioning allows visitors to effortlessly explore the local bars, restaurants and shops. The hotel's strategic location not only provides convenience for beachgoers but also situates guests in the midst of the action, making it ideal for both relaxation and city adventures. Additionally, cleanliness and friendly staff are often noted, adding to guests' overall satisfaction. The combination of a fantastic location, excellent service and comfortable accommodations makes Hotel Norte a highly recommended choice for travelers looking to fully enjoy their stay by the sea.
Breakfast
Hotel Norte's breakfast offerings have garnered a mix of reviews, but the overall sentiment tilts towards positive. Guests frequently mention the breakfast as a highlight, praising its substantial and varied options, which include excellent croissants and tasty coffee and bread. Descriptors such as "very good," "hearty," and "complete" are often used, indicating a satisfying start to the day.
The attentiveness and kindness of the staff during breakfast are also well noted, enhancing the dining experience. While some reviews mention that the breakfast is simple, basic or industrially made, others find it to be good enough and adequate. There are a few criticisms about the lack of options and the breakfast being slightly sparse or very basic. However, reviewers often emphasize the quality and express satisfaction overall.
Though there are mentions of the breakfast being very expensive for what it offers, many still appreciate the varied and plentiful nature of the buffet. The comfortable ambiance created by friendly staff further enriches the breakfast experience, making it a notable feature of a stay at Hotel Norte.
Rooms
Hotel Norte offers a mix of experiences when it comes to their rooms. Guests frequently praise the comfortable and modern feel of the rooms, noting that they are clean, cozy and nicely decorated. The beds, in particular, are highlighted for their comfort. Despite the positive feedback on the room's decor and cleanliness, there are some consistent criticisms.
The size of the rooms and bathrooms appears to be a common issue; many guests found them to be small and cramped. The bathroom design and condition, often described as very small, outdated and showing signs of humidity, also come up as a downside. Noise can be an issue for rooms facing the street, yet some guests mentioned that their street-facing rooms were surprisingly silent.
There are also mentions of inadequate ventilation with some rooms being too cold or lacking air conditioning. Practicalities like limited wardrobe space and the absence of items such as bath mats and towel racks were noted as areas needing improvement.
Overall, while the rooms at Hotel Norte offer a basic, comfortable and aesthetically pleasing environment, there are notable issues with space, bathroom conditions and occasional noise, which travelers should consider.
Beds
When it comes to the sleeping experience at Hotel Norte, guests consistently highlight the comfort and size of the beds. Many reviews enthusiastically describe the beds as very comfortable, spacious and even super large, making for an inviting night's rest. Numerous positive remarks note the high comfort level of the mattresses and bedding, contributing to an overall cozy room atmosphere. There are mentions of very large and extremely comfortable beds, underscoring the attention paid to guest comfort.
However, it's essential to note a few reviews that mentioned older or uncomfortable mattresses, indicating some variability in guest experiences. Despite this, the prevailing sentiment points to well-appointed rooms with comfortable beds that are likely to enhance one's stay.
Overall, it seems that after a day enjoying the hotel's close proximity to the sea, guests can look forward to a restful and comfortable night's sleep in the hotel's generously sized and well-praised beds.
Cleanliness
Hotel Norte management appears to take cleanliness seriously, as many guests noted how immaculately clean their rooms were. The general sentiment highlights the hotel as a very clean, modern and tranquil place to stay. The staff were frequently praised for their kindness and efficiency, which adds to the overall appeal.
Guests repeatedly mentioned the cleanliness of the rooms, noting that the environment felt very clean and well-maintained. The convenience of the clean facilities was appreciated by many and those who valued a tidy space found their expectations met. Some reviews also mentioned the beautiful, calm atmosphere of the hotel, adding to the relaxing experience.
However, the reviews are not without criticism. A few guests pointed out lapses in cleaning standards, such as mold, unclean floors and housekeeping inconsistencies. While most guests experienced excellent cleanliness, these isolated incidents suggest some variability.
Overall, Hotel Norte impresses with a high standard of cleanliness and a tranquil, friendly environment, though it may benefit from addressing occasional lapses to ensure a consistently pristine experience for all guests.
Staff
Hotel Norte notably stands out for its exceptional staff, who consistently receive praise for their friendliness and professionalism. Guests have highlighted the receptionist as being very nice and helpful, while the team in the kitchen and at the reception are described as friendly and attentive. Multiple reviews emphasize the very pleasant and welcoming nature of the staff. There are specific mentions of individual staff members, such as a girl who attended to guests both in the reception and cafeteria, being especially kind, professional and helpful.
Flexibility and accommodation are also commended with noted instances of staff being accommodating to guests' needs, including flexible check-out arrangements. Guests also appreciate the impeccable and excellent service provided, expressing gratitude for the hospitality and care received. Despite occasional mentions of absence in some facilities and issues with breakfast due to renovation, the overall sentiment remains positive with regards to the staff's attentive and friendly treatment. Julieta, a staff member, receives particular acclaim for her charm and service quality.
No, Hotel Norte doesn't have any pool.
No, a spa isn't available at Hotel Norte.
No, Hotel Norte doesn't allow dogs.
No, parking facilities aren't available at Hotel Norte.