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Rey Don Sancho

Zamora , Avenida Galicia Sn (Show on Map)

7.2

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviews'Rey Don Sancho' hotel, located on the outskirts of Zamora, predominantly within an industrial estate, offers a mixed experience for its guests. The tranquil and quiet surroundings are particularly appreciated by business travelers and those with their own transport, however, its distance from the city center and less scenic setting may deter city explorers and tourists.

The breakfast experience at Rey Don Sancho garners both praise and criticism. Guests enjoy the variety, fresh fruit and quality coffee on offer, but others feel that the selection is limited and the service inconsistent. Price and value are also contentious points, making the breakfast experience somewhat unpredictable.

Dinner at the hotel is seen more favorably with compliments on the food quality and the varied menu. However, the restaurant's closure on weekends and the smaller portion sizes are notable drawbacks.

Regarding the rooms, feedback is diverse. While some guests commend the spacious and comfortable suites, others criticize the cleanliness, outdated decor and maintenance issues. Cleanliness reviews vary significantly with positive remarks on the overall cleanliness countered by reports of neglected areas and inadequate upkeep.

The staff at Rey Don Sancho receive consistently high praise. Guests appreciate the friendly, professional and attentive service, particularly from the reception team. This positive interaction significantly enhances the overall guest experience.

Parking facilities are another highlight with ample free parking available directly in front of the hotel, much to the guests' convenience.

The quality of the beds receives mixed reviews. Some guests find them comfortable, while others feel the mattresses are too hard or narrow, impacting the overall comfort of their stay.

Business travelers find the hotel suitable for work-related stays due to its convenience and cleanliness, despite some drawbacks such as noisy operations and an old jacuzzi. The dog-friendly policy makes the hotel appealing to travelers with pets, though it does come with an additional charge and lacks specific amenities for dogs.

In summary, Rey Don Sancho offers a satisfactory stay with particular strengths in staff service and parking convenience, although improvements in room quality, breakfast consistency and clearer communication about restaurant operating hours would enhance the overall guest experience.
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Dog Friendly Hotel

Rey Don Sancho is noted for its pet-friendly environment and essential amenities, ensuring a comfortable experience for guests and their animals.

Business Hotel

Rey Don Sancho offers 2 meeting rooms with a total capacity of 800 people and 664 sq m of meeting space. This hotel provides ample space for large business gatherings and events.

Hotel with Parking

This hotel provides a car park free of charge for all guests traveling with an automobile. It also features accessible parking, making it convenient for a wide range of visitors.

3-Star Hotel

This hotel offers comfortable, equipped rooms with air conditioning and free Internet connection. It provides a blend of tradition and modern design, with amenities suitable for both leisure and business travelers. The staff is attentive and friendly.

Hotel for Honeymoon

Room Types

Single Room The air-conditioned single room features private bathroom equipped with a shower and a hairdryer. The unit offers 1 bed.

Standard Queen Room The air-conditioned double room features private bathroom equipped with a bath and a shower. The unit offers 1 bed.

Twin Room The air-conditioned twin room features private bathroom equipped with a bath and a shower. The unit offers 2 beds.

Triple Room The air-conditioned triple room has private bathroom fitted with a bath and a shower. The unit has 3 beds.

Standard Quadruple Room The air-conditioned quadruple room has private bathroom fitted with a bath and a shower. The unit has 3 beds.

Suite with Spa Bath This air-conditioned suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath. Rooms on the upper floors are reachable by lift. The unit has 1 bed.

Twin Room - Disability Access The air-conditioned twin room has private bathroom fitted with a walk-in shower and a bath. The unit has 2 beds.

Deluxe Room The double room offers air conditioning, a minibar, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.

Superior Double Room The double room provides air conditioning, a minibar, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.

About Rey Don Sancho

License: 49/000015

Guest Reviews

7.2

Good

Location

Rey Don Sancho hotel is situated on the outskirts of Zamora, predominantly within an industrial estate adjacent to a gas station and amidst fairly uninviting surroundings. While it is convenient and easy to locate, especially for those traveling by car, it is notably far from the city center. This location makes it a less desirable option for tourists aiming to explore the city on foot. However, guests have remarked that taxis to the center are reasonably priced, making it a feasible option if public transport is not a necessity.

For those prioritizing peace and quiet, Rey Don Sancho offers a tranquil environment away from the bustling city. The hotel's positioning also allows for convenient parking, which can be particularly beneficial for short visits or business travelers whose primary concern is efficient access rather than proximity to city attractions.

Despite this, the hotel's location can present considerable challenges for sightseeing, given its isolation from central Zamora. It is best suited for visitors who have their own transport and are comfortable driving into the city. The frequent mention of its industrial estate setting and the occasionally mentioned proximity to a brothel might be off-putting for some, making it crucial to weigh these factors when considering a stay.

Breakfast

When it comes to breakfast at Rey Don Sancho, guests have mixed feelings. On the positive side, some reviewers appreciated a varied and tasty breakfast, highlighting the fresh fruit and luxury buffet options. The coffee also received commendations for its quality. Some even described the breakfast as complete and good, finding it satisfactory for the price.

However, there are notable downsides mentioned across the reviews. Many guests felt the breakfast lacked variety and was not replenished adequately, leading to limited options. The buffet was often described as scarce with some pointing out specific issues like sliced ham being too thick, unpeeled fruit and incorrectly labeled juices. Service issues were also a concern with reports of inattentive staff and tables not being set.

Several guests found the breakfast expensive for what was provided, mentioning that it wasn’t worth the money charged. Further complaints included dry sweets, inadequate products and a cold and impersonal breakfast room. Additionally, the breakfast service only starts at 8 am on weekends, which was inconvenient for some.

In summary, while the breakfast at Rey Don Sancho has its highlights, it appears to fall short in consistency, variety and service quality, leaving guests with a rather mixed experience.

Dinner

Rey Don Sancho hotel offers a mixed dining experience for its guests. Many reviewers have praised the food quality, specifically highlighting the excellent breakfasts and delicious dinners. The restaurant menu is well-received with the added benefit of changing a dish daily to keep the options varied. Families appreciate the downstairs coffee bar for both breakfast and casual dining options with children.

However, there are substantial limitations to note. The restaurant is closed on weekends, including Fridays and Sundays, which has frustrated several guests who were unable to dine in-house during these times. Additionally, some have had to find alternative dining nearby due to the restaurant's closure. Portions have also been criticized as being too small by some diners.

Overall, while the food quality at Rey Don Sancho can be commendable, potential guests should be aware of the restricted operating hours of the restaurant and plan accordingly.

Rooms

Rey Don Sancho offers a mixed experience when it comes to their rooms. Many guests appreciated the spaciousness and comfort of certain rooms with some suites and family rooms providing ample space for relaxing. The clean and comfortable mattresses were well-received and the availability of free parking was noted as a positive by several visitors. Moreover, rooms adapted for individuals with reduced mobility were praised for their cleanliness and comfort.

However, several recurrent issues detract from the overall experience. Some rooms were described as small, dark and outdated with insufficient space for working. Cleanliness problems were frequent, including dirty bathrooms, fungi growth and lingering tobacco smells. The air conditioning and soundproofing were often inadequate, leading to uncomfortable temperatures and significant noise disturbances from adjacent rooms.

Maintenance concerns were another common theme. Guests reported problems such as rusty bathroom furniture, clogged shower drains and poorly ventilated tiny bathrooms with fixtures in disrepair. The mismatched expectations between the room photos and reality also contributed to some visitors’ dissatisfaction. Overall, Rey Don Sancho's room quality varies significantly with notable areas for improvement especially in terms of cleanliness, maintenance and modern amenities.

Beds

The beds at Rey Don Sancho receive mixed reviews from guests. Some guests praised the beds for being very comfortable, noting the comfort of the mattress and overall sleeping experience. However, there were several complaints regarding the hardness of the beds with some guests describing the mattresses as extremely hard and likening them to the floor. There were also mentions of small and narrow beds, as well as temporary beds that did not meet some guests' standards. Additionally, issues with bed placement, such as headboards against the hallway wall, led to disturbances from neighboring rooms. Despite a few positive remarks about foam mattresses and comfortable beds, a significant number of guests found the beds uncomfortable and in poor condition.

Cleanliness

Rey Don Sancho receives mixed feedback regarding its cleanliness. Many guests appreciate the hotel's cleanliness, often describing the establishment and rooms as very clean, noting frequent cleaning and satisfactory cleanliness. Some point out that everything was very clean, highlighting clean, renovated and quiet rooms. However, other reviews mention significant issues, including dirty walls, dirty sheets and fungi in bathtubs and vents. There were also concerns about shoe sole stains on the walls and instances where the room was not cleaned properly with reports of several hairs in the room and bathroom. While some guests found the cleanliness to be just average, others were more critical, pointing out that some aspects of the hotel, such as the walls and room maintenance, need urgent attention. Despite these negative remarks, many still complimented the overall cleanliness and the staff's dedication to maintaining a clean environment.

Staff

The reviews for the staff at 'Rey Don Sancho' paint a consistently positive picture. Guests frequently highlight the exceptional friendliness and professionalism of the reception staff, who are described as absolutely friendly, lovely and always willing to help. The personal treatment and attention to detail offered by the hotel employees earn high praise with reviewers noting the excellent, kind and attentive service provided.

The kindness and helpfulness of the staff are recurring themes with many expressing gratitude for the staff's willingness to go the extra mile and their commendable, time-efficient professionalism. The receptionists, in particular, receive accolades for their exemplary treatment, contributing to a pleasant reception experience.

Although there were a few isolated concerns regarding the cafeteria staff and room size, the overall sentiment leans towards commendation for the warm and accommodating nature of the hotel team. The efficient and friendly service, along with the attention to cleanliness and the general comfort provided by the staff, significantly enhance the guest experience.

Parking

The parking experience at Rey Don Sancho is largely positive with guests consistently highlighting the availability of free parking right in front of the hotel. Many reviewers appreciated the convenience of numerous parking spaces and the ease of access to the parking facility. While some mentioned that the outdoor parking could be a bit tight, it generally did not detract from the overall satisfaction. Additionally, the hotel's location, although 30 minutes from downtown, offers ample parking options which guests found beneficial. Despite a few instances of the parking lot being full, the overall sentiment points to a good parking situation with plenty of free spots available for guests.

Business

Rey Don Sancho is a hotel that caters effectively to business travelers. It offers a convenient location, making it easy to reach and suitable for work-related stays. The hotel features a dedicated business area with meeting rooms and business offices, albeit of average quality. Guests have found the hotel's conditions ideal for business purposes, appreciating the cleanliness of the rooms. However, there are some drawbacks, such as the old and deteriorated jacuzzi and noisy cleaning operations that can disturb rest. Also, its location is quite far from the city center, which might be a consideration depending on one's needs. Overall, it serves as a good option for business trips.

Dog Friendly

Rey Don Sancho hotel welcomes pets, providing an accommodating environment for travelers with dogs. Pets are accepted, allowing guests the convenience of bringing their furry companions along. Additionally, the hotel is considerate of pet owners with practical features like handy parking options. However, it is important to note that there is an additional charge for accommodating pets and the hotel does not provide specific amenities for dogs such as beds or feeders. Despite the extra cost, the overall pet-friendly policy makes it a viable option for those traveling with animals.

No, Rey Don Sancho doesn't have any pool.

No, a spa isn't available at Rey Don Sancho.

Yes, Rey Don Sancho welcomes dogs.

Yes, parking facilities are available at Rey Don Sancho.

No, Rey Don Sancho doesn't have a gym.

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