Hotel Doña Urraca
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Summary of reviewsHotel Doña Urraca in Zamora appeals to many travelers with its strategic and enviable location. Situated close to the city center and the historic old town, the hotel allows easy access to major attractions, the Plaza Mayor and essential services, all within a short walking distance. Guests frequently commend this central yet peaceful location with convenient parking adding to the ease of travel.
The hotel also receives positive feedback regarding cleanliness and staff treatment. Many guests find the rooms spacious, comfortable and immaculately clean with modern amenities and soundproofing that ensures a quiet stay. Though there are occasional issues such as smaller, less maintained rooms and minor maintenance problems, the overall sentiment leans toward comfort and cleanliness. The helpful, attentive and courteous staff significantly enhances the experience, offering a warm and welcoming atmosphere.
The breakfast experience at Hotel Doña Urraca is praised for its quality and affordability, despite not being included in the standard accommodation. The on-site café provides a variety of options, from continental breakfasts to fresh bread and juices, alongside friendly and attentive service, making breakfast a positive aspect of the stay.
While the hotel provides essential amenities, there are some areas where it falls short. Free WiFi is available, but connectivity issues are reported by several guests. Additionally, reviews on the beds are mixed; although many find them comfortable and spacious, there are complaints regarding mattress quality and size.
In terms of its star rating, feedback suggests the facilities may fall short of the three-star classification with some guests feeling it offers closer to a two-star experience based on value for money and overall amenities.
In conclusion, Hotel Doña Urraca provides a well-located, clean and comfortable option for visitors to Zamora, despite some inconsistencies in room quality and amenities. The friendly staff and convenient breakfast options further enhance its appeal, though expectations should be managed regarding the three-star rating.
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The hotel also receives positive feedback regarding cleanliness and staff treatment. Many guests find the rooms spacious, comfortable and immaculately clean with modern amenities and soundproofing that ensures a quiet stay. Though there are occasional issues such as smaller, less maintained rooms and minor maintenance problems, the overall sentiment leans toward comfort and cleanliness. The helpful, attentive and courteous staff significantly enhances the experience, offering a warm and welcoming atmosphere.
The breakfast experience at Hotel Doña Urraca is praised for its quality and affordability, despite not being included in the standard accommodation. The on-site café provides a variety of options, from continental breakfasts to fresh bread and juices, alongside friendly and attentive service, making breakfast a positive aspect of the stay.
While the hotel provides essential amenities, there are some areas where it falls short. Free WiFi is available, but connectivity issues are reported by several guests. Additionally, reviews on the beds are mixed; although many find them comfortable and spacious, there are complaints regarding mattress quality and size.
In terms of its star rating, feedback suggests the facilities may fall short of the three-star classification with some guests feeling it offers closer to a two-star experience based on value for money and overall amenities.
In conclusion, Hotel Doña Urraca provides a well-located, clean and comfortable option for visitors to Zamora, despite some inconsistencies in room quality and amenities. The friendly staff and convenient breakfast options further enhance its appeal, though expectations should be managed regarding the three-star rating.
Hotel near Nightlife Spots
Located in Zamora, this hotel is situated in Plaza la Puebla. As the sun sets, Zamora City Center transforms into a lively hub of nightlife, offering a variety of options for those looking to enjoy the evening.
Cheap Hotel
Located in Zamora, this hotel provides a comfortable stay. It offers essential amenities and is conveniently located for exploring the city.
Accessible Hotel
This hotel features increased accessibility and an elevator. It also lists in-room accessibility and accessible bathrooms in select rooms, as well as wheelchair accessible parking.
3-Star Hotel
This hotel is conveniently located in Zamora City Center. It offers rooms equipped with a safe and hair dryer. The hotel also provides free Wi-Fi, a coffee shop, and concierge services, ensuring a comfortable and convenient stay.
Hotel for Adults Only
About Hotel Doña Urraca
License: 174
Guest Reviews
Location
Guests praised the hotel's central location for offering a quiet and peaceful environment, despite being close to the vibrant heart of the city. The ease of access to parking was repeatedly mentioned with guests finding it stress-free to park nearby, making it convenient for those traveling by car.
In addition to the advantageous location, the hotel's cleanliness and staff treatment also garnered commendations, accentuating the overall positive experience. The combination of a strategic location, excellent service and the hotel's modern amenities creates a compelling value proposition for travelers looking to explore Zamora. Whether one is visiting during the bustling Semana Santa or on a quieter weekend, Hotel Doña Urraca provides a well-balanced base to enjoy the city.
Breakfast
Although some reviews mention a limited variety of breakfast products and a desire for a buffet, the overall feedback highlights the completeness and affordability of the options available. Patrons also appreciate the friendly and attentive service provided by the café staff. The direct access to the café from the hotel and its proximity to the historic center of Zamora add to the breakfast convenience, making it a well-regarded aspect of staying at Hotel Doña Urraca.
Rooms
However, there are some inconsistencies in room quality. While several rooms are described as large and equipped with modern amenities, others are smaller and less well-maintained. Some visitors noted issues like poor air conditioning, non-functional room features and occasional unpleasant odors. Despite these drawbacks, the overall sentiment leans positively towards comfort and cleanliness, making it suitable for short stays and city exploration.
Beds
However, some reviews reflect dissatisfaction, particularly concerning the mattress quality and size. Complaints about hard, noisy or small beds were noted, along with issues regarding the comfort of the pillows. There were also comments about the urgency for mattress replacements due to discomfort.
In summary, while many guests enjoyed the comfort and spaciousness of the beds, there's a noticeable divide with some experiencing discomfort due to the quality and conditions of the mattresses and pillows.
Cleanliness
Guests appreciated the helpfulness and prompt service provided by the staff, enhancing their experience further. The strategic location of the hotel, close to the historic center of Zamora, adds to its appeal, providing convenient access to local attractions.
However, some areas for improvement include periodic issues such as the occasional presence of ants, tobacco smells in certain rooms and minor maintenance problems like peeling paint or small bathtubs without curtains. Despite these occasional setbacks, the hotel's cleanliness and appropriate pricing are consistently lauded, making Hotel Doña Urraca a reliable choice for visitors to Zamora.
Staff
Wi-Fi
3 Star
No, Hotel Doña Urraca doesn't have any pool.
No, a spa isn't available at Hotel Doña Urraca.
No, Hotel Doña Urraca doesn't allow dogs.
No, parking facilities aren't available at Hotel Doña Urraca.
No, Hotel Doña Urraca doesn't have a gym.
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