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Summary of reviewsThe Square Hotel Yokohama Minatomirai enjoys an enviable location, making it an excellent choice for visitors attending events at K Arena or Pacifico Yokohama. Its proximity to key attractions like the Anpanman Museum, Yokohama Port and Rinko Park adds to its appeal. The scenic views of Yokohama Bay, including landmarks such as the Ferris wheel, are consistently praised, along with the hotel's overall tranquility and beautiful surroundings despite its slight distance from subway and train stations.
Guests find the rooms to be spacious, clean and modern, often highlighting the separation of bath, toilet and washroom as a convenience. Many appreciate the comfortable beds and the well-maintained air purifiers and kettles. The views from the higher floors are particularly stunning, encompassing landmarks like the harbor and the Ferris wheel. However, minor issues such as occasional dust and slow air conditioning adjustments were noted by a few.
Cleanliness is another strong point with well-maintained rooms and facilities frequently highlighted. Aesthetic appeal and modernity contribute to a pleasant atmosphere and the staff are lauded for their friendliness, politeness and efficiency, enhancing the overall experience with their helpful and professional demeanor.
The breakfast offerings receive generally favorable reviews for their variety and quality, though there is room for improvement in terms of diversity and options for vegetarians. The breakfast buffet stands out with items like fresh salad vegetables, roast pork and handmade hamburger steak. The venue itself, located on the 19th floor, offers panoramic views that add to the enjoyment. Despite some concerns about repetitive menus and occasional cold food, the overall breakfast experience is positive.
Dinner at the hotel's restaurant is also well-regarded for its good food, reasonable prices and beautiful views from the 19th floor. The ambiance is appreciated for being quiet and conducive to a pleasant dining experience. Guests particularly enjoy the complimentary drink offered during dinner. However, the limited menu and the occasional inconvenience of the restaurant being closed for private events are noted drawbacks.
The hotel maintains a high standard of cleanliness and modernity, contributing to a comfortable stay. While the Wi-Fi quality is inconsistent, the hotel compensates with other amenities, such as mobile phone chargers available at the front desk. The small gym provides a useful amenity for those looking to maintain their workout routine, despite some limitations in space and equipment.
Overall, The Square Hotel Yokohama Minatomirai excels in delivering comfortable and spacious rooms, excellent service and a welcoming environment. It represents excellent value for money, particularly praised for its affordability during weekdays. The scenic views, cleanliness and modern facilities make it a highly recommended choice for both leisure and business travelers seeking quality accommodation in Yokohama. Show more
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Categories
Hotel with Gym
Small Hotel
4-Star Hotel
Room Types
Guest Reviews
8.5
Very Good
Location
The Square Hotel Yokohama Minatomirai boasts an excellent location that makes it a top choice for various purposes, especially events at the nearby K Arena and Pacifico Yokohama. Guests appreciably note its proximity to key attractions and venues, including the Anpanman Museum, the convention center, the Yokohama Port and Rinko Park. The location offers scenic views of Yokohama Bay, including iconic landmarks such as the Ferris wheel, which enhances the overall experience of a stay.
Cleanliness and convenience are consistent themes in the reviews with many highlighting the nearby amenities such as supermarkets, 24-hour convenience stores and various dining options. These contribute to a comfortable and practical stay for both business and leisure travelers.
Despite numerous praises, some guests mentioned the hotel's slight distance from subway and train stations, which could pose a minor inconvenience, especially for those with mobility issues or on rainy days. However, the tranquility and beautiful surroundings more than compensate for this drawback.
Overall, the Square Hotel stands out for its great views, helpful staff and excellent value, making it a highly recommended choice for those visiting Yokohama.
Breakfast
The breakfast experience at The Square Hotel Yokohama Minatomirai receives generally favorable reviews with many guests praising the delicious and plentiful offerings. The breakfast buffet is particularly highlighted for its variety and quality with mentions of fresh salad vegetables, tender roast pork and a particularly tasty handmade hamburger steak. Diners appreciate both Japanese and Western dishes, providing a balanced dining experience.
However, feedback indicates there are areas for improvement. Several guests note the limited variety, especially for vegetarians and express a desire for more diverse options in fruits, cheeses and main dishes. Some were disappointed by the repetitive menu over multiple days and the lack of certain items like croissants or an egg station.
Despite these concerns, many guests commend the breakfast venue's pleasant atmosphere with its spacious layout and panoramic views of the cityscape, park and ocean from the restaurant located on the 19th floor. The view alone seems to compensate for the premium price for some diners.
Service at breakfast is generally well-regarded with the attentive staff enhancing the overall experience. Nonetheless, a handful of guests mention issues such as a crowded or overly bright breakfast area and occasionally cold food. Overall, while there are some areas for enhancement, the breakfast at The Square Hotel Yokohama Minatomirai is widely appreciated for its quality and the delightful start to the day it provides.
Dinner
For those considering a stay at the Square Hotel Yokohama Minatomirai, the dining experience comes with a mix of highlights and a few challenges. On the positive side, the hotel's restaurant provides good food at reasonable prices with a particularly noteworthy set dinner on the 19th floor. Guests can enjoy their meal while taking in stunning views, making it a memorable experience. The sushi restaurant located above the nearby supermarket is another simple yet satisfying option.
The ambiance of the restaurant is commonly praised, described as quiet and possessing a good atmosphere—perfect for an evening out. An additional perk is the complimentary drink offered to guests during dinner at the 19th-floor restaurant, adding a special touch to the dining experience.
However, there are some caveats. The restaurant's menu is limited and portion sizes can be on the smaller side. Additionally, there have been instances where guests were unable to dine at the hotel restaurant due to private events or closures, which left them seeking alternatives, often with limited success due to the scarcity of nearby dining options. This can be inconvenient, especially after a long day of work or travel.
Overall, the food is well-regarded for its taste and quality, though some dishes, like the Massaman curry, stand out more than others. Service is generally commendable, but there have been occasional lags in food preparation. Cost-effectiveness is another plus, making it a recommended spot for those wanting a balanced and enjoyable dining experience without breaking the bank.
Rooms
Visitors to 'the square hotel Yokohama Minatomirai' have praised the hotel rooms for their spaciousness, cleanliness and modern design. Most guests found the rooms to be larger than typical Japanese hotel rooms and many appreciated the comfortable and large beds. The separation of the bath, toilet and washroom is noted frequently and adds to the comfort. Cleanliness is a recurring theme with guests mentioning that the rooms, bathrooms and even the air purifiers and kettles are well-maintained.
The views from the rooms, especially from higher floors, are consistently highlighted as beautiful, overlooking landmarks like the harbor, Ferris wheel and cityscapes. Functional amenities and a well-thought-out room layout are other positive points, making the rooms comfortable for both relaxation and work. However, a few guests pointed out minor issues such as slow air conditioning adjustments, occasional dust and the lack of bathtubs in some rooms.
Overall, guests felt their stays were comfortable with many noting that the room exceeded their expectations in size and amenities. The hotel's modern aesthetic, coupled with practical and clean facilities, offered a pleasant experience for individuals and families alike.
Beds
Guests at the square hotel Yokohama Minatomirai have largely praised the comfort and spaciousness of the beds. Many guests found the beds to be very comfortable, often noting their large size and the high quality of the bedding. Some even described the mattresses as so comfortable that they wished they could take them home, contributing to a good night's sleep. The rooms also generally provide ample space around the beds, enhancing the overall relaxation experience.
However, some guests mentioned issues with the pillows, describing them as hard or uncomfortable. A few noted a mismatch between the pillows and their preferences. There were instances where guests had to request additional pillows. While the majority found the bedding clean and comfortable, occasional concerns included small bed sizes, bed springs of fair quality and specific incidents like a musty mattress or finding ants and hairs on the bed sheets.
In summary, the hotel's beds and bedding receive significant praise for comfort and size, but some guests encountered minor inconveniences with pillows and bed cleanliness.
Cleanliness
The Square Hotel Yokohama Minatomirai generally receives high marks for its cleanliness from guests. Reviews frequently highlight the spotless and well-maintained rooms, praising their clean and comfortable atmosphere. The hotel's facilities, including bathrooms, hallways and common spaces, are also noted for their cleanliness and modern amenities.
Guests appreciate the spaciousness of the rooms with many describing them as bright, well-organized and aesthetically pleasing. The separate bath and toilet facilities are a particular point of praise, adding to the overall comfort and convenience of the stay. The hotel is relatively new, adding to the sense of cleanliness and modernity.
However, there are occasional mentions of lapses in cleanliness, such as limescale, dirt on carpets and hair left behind. Some rooms had specific issues like limescale in the bathroom, moldy smells and dirt in drains, which detracted from an otherwise positive experience. Despite these occasional shortcomings, the overall consensus among guests is that the hotel maintains a high standard of cleanliness, making for a pleasant and comfortable stay.
The hotel's atmosphere, coupled with friendly and helpful staff, further enhances the experience, convincing many guests that The Square Hotel Yokohama Minatomirai is a reliable and tidy option for accommodation.
Staff
The staff at The Square Hotel Yokohama Minatomirai receive high praise across numerous reviews with guests consistently describing them as friendly, polite and helpful. Many noted their efficient and professional demeanor during check-in and check-out, making these processes straightforward and stress-free. Despite occasional complaints about a lack of staff or slow service, the majority found the front desk team to be accommodating and attentive to their needs. Guests also appreciated the staff's ability to communicate in English and their willingness to provide kind and clear explanations. Instances of excellent customer service were frequently highlighted, including prompt responses to inquiries and thoughtful assistance with special requests. While some reviewers mentioned inconsistent service or less pleasant interactions, the prevailing sentiment is one of a well-trained and courteous team dedicated to ensuring a pleasant stay.
Wi-Fi
The Square Hotel Yokohama Minatomirai offers a mixed experience when it comes to Wi-Fi connectivity. While some guests reported that the Wi-Fi worked well and offered good range during their stay, others found the connection to be unstable and slow, especially during peak hours in the morning and evening. Although issues with Wi-Fi strength and signal were frequently noted, a number of guests did mention that the Wi-Fi was comfortable and quick to respond when it was functioning properly. The hotel compensates for these connectivity issues with its abundant amenities, which include mobile phone chargers available for borrowing at the front desk. Overall, while the Wi-Fi experience may vary, the hotel provides a range of other amenities that enhance the overall guest experience.
Gym
The gym at the Square Hotel Yokohama Minatomirai has received mixed reviews from guests with many highlighting both its positive aspects and limitations. The gym is described as small and situated in the lobby area, which may not appeal to everyone. Despite its size, some guests appreciated having access to the gym, indicating that the equipment, albeit limited, was useful and in good condition.
Several reviews noted the gym's convenient location next to a supermarket, while others mentioned enjoying the hotel's extra facilities, including views from the top floor featuring the Ferris wheel. Additionally, the gym being complimentary was a positive point for some guests.
However, criticisms include the gym being too small with one guest noting that a machine was out of order. Overall, while the gym facilities at the Square Hotel Yokohama Minatomirai may not meet the expectations of some fitness enthusiasts, they do offer a useful amenity for those looking to maintain their workout routine while traveling.
4 Star
The Square Hotel Yokohama Minatomirai offers remarkable value for money in a stunning location. Immediately noticeable are the spectacular views from the rooms, which overlook scenic attractions such as parks and, in some cases, a glimpse of the ocean and a Ferris wheel. The rooms are consistently praised for being spacious, clean and beautifully presented. The facilities are modern and bright, enhancing the comfortable and relaxing environment.
Guests appreciate the excellent amenities, including a high-quality tea selection and a notable complimentary amenities bar. Services like a streamlined check-out process further add to the convenience of the stay. Visitors frequently commend the high level of cleanliness and stylish décor, which contribute to the overall positive experience.
The hotel delivers a cost-effective option in the Yokohama area, particularly praised for its affordability during weekdays. While some reviews mention the distance from nearby restaurants and a few minor drawbacks like the absence of daily cleaning or minibars typical of a 4-star rating, these points do not detract significantly from the overall satisfaction.
Superb service quality aligns closely with what one would expect from a higher-tier hotel, making it a favorable choice for both leisure and business travelers. The cost-performance ratio is noted as generally positive with many guests finding the hotel to be excellent value given the amenities and standard of accommodation provided.
In summary, The Square Hotel Yokohama Minatomirai stands out for its outstanding views, modern facilities, comfortable rooms and excellent value for money. The welcoming environment and high standard of service make it an appealing option for travelers seeking quality accommodation in Yokohama.
No, the square hotel Yokohama Minatomirai doesn't have any pool.
No, a spa isn't available at the square hotel Yokohama Minatomirai.
No, the square hotel Yokohama Minatomirai doesn't allow dogs.
No, parking facilities aren't available at the square hotel Yokohama Minatomirai.
Yes, the square hotel Yokohama Minatomirai has a gym.