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Summary of reviewsCross Resort Hotel provides a serene and family-friendly retreat on the outskirts of Yerevan, characterized by its peaceful surroundings and spacious accommodations. Ideal for those seeking relaxation away from the city's hustle and bustle, the hotel offers easy access to downtown via a short taxi ride. The property is especially appealing to families, featuring extensive lawns, playgrounds, sports facilities, and inviting swimming pools.
The restaurant at Cross Resort Hotel is a highlight, offering delicious meals throughout the day, including a delightful breakfast experience by the pool. The food quality receives high praise for its variety and taste, with a pleasant dining ambiance enriched by beautiful garden settings. Some guests have noted delays and limited options at the reception café, but overall, the restaurant's service and menu quality are commendable.
Accommodations at the hotel are spacious and well-equipped, with large apartments and villas featuring terraces and full amenities. The living spaces are comfortable, providing ideal settings for relaxation. While some maintenance issues have been noted, such as plumbing leaks and cleanliness concerns, the overall room experience is positive.
The hotel's cleanliness is generally well-regarded, particularly around the swimming pools and green surroundings. Despite some reports of minor maintenance issues, the hotel maintains a clean and inviting environment for guests. The exceptional staff further enhances the experience, noted for their friendliness and attentiveness.
Fitness and leisure options at Cross Resort Hotel are extensive, with a well-equipped gym, multiple pools, sports facilities, and additional amenities like massage services and an onsite café. The pool area is particularly popular for its cleanliness and vibrant atmosphere.
Catering to families, the resort offers spacious accommodations, large play areas, and dedicated children's facilities, ensuring a safe and enjoyable experience for younger guests. The friendly staff and beautiful surroundings contribute to a relaxing and harmonious environment, affirming Cross Resort Hotel as a top choice for family vacations in Armenia. Show more
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Hotel with Spa
As a resort, it is expected to have decent spa facilities, focusing on providing a relaxing and therapeutic environment. The resort setting enhances the overall wellness experience.
Family Friendly Hotel
The hotel features a children's playground equipped with swings, slides and climbing structures. It also offers both outdoor and indoor heated pools, providing year-round swimming fun.
Hotel with Swimming Pool
Offers a functional pool area in a resort setting. A good choice for those seeking a relaxing getaway.
Indoor Pool Outdoor Pool
Hotel with Parking
The resort offers its own private parking for customers, which is fully protected. Free valet parking is also provided, ensuring a secure and convenient experience.
Hotel with Tennis Courts
Offers a tennis court as part of its facilities, catering to guests interested in sports and wellness. The hotel's spa and pool facilities complement the tennis experience.
Hotel for Yoga
This hotel may offer wellness amenities suitable for yoga enthusiasts. Its resort setting in Yerevan provides a relaxing atmosphere for health and wellness activities.
Hotel with Outdoor Pool
The hotel has an outdoor pool, offering a serene escape for guests.
Hotel with Indoor Pool
Being a resort, it likely offers a range of recreational facilities, including an indoor pool. This caters to guests looking for leisure and relaxation.
Romantic Hotel
Business Hotel
Hotel with Gym
Small Hotel
4-Star Hotel
Room Types
Cottage with TerraceFeatured air-conditioned interiors fitted with a flat-screen TV, and kitchenette facilities including tea/coffee making facilities. The bathroom comes with shower.
Guests can use a fitness centre, sauna and swimming pool for free.
Family Cottage with TerraceGuests will find a stovetop, a refrigerator, kitchenware and a tea and coffee maker in the well-fitted kitchen. The family room also includes a barbecue. The spacious family room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
One-Bedroom ApartmentFeaturing a private entrance, this air-conditioned apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. Guests will find a stovetop, a refrigerator, kitchenware and a microwave in the fully equipped kitchen. The apartment also offers a barbecue. The apartment provides a tea and coffee maker, a seating area, a dining area, a flat-screen TV with cable channels, as well as an inner courtyard view. The unit offers 2 beds.
Apartment with BalconyBoasting a private entrance, this spacious apartment also includes 2 bedrooms, a seating area and 1 bathroom with a walk-in shower and a hairdryer. Guests will find a stovetop, a refrigerator, kitchenware and a microwave in the well-equipped kitchen. The apartment also features a barbecue. The air-conditioned apartment offers a flat-screen TV with cable channels, a tea and coffee maker, a dining area, a wardrobe as well as city views. The unit has 2 beds.
Three-Bedroom ApartmentThis spacious apartment includes 1 living room, 3 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. Guests will find a stovetop, a refrigerator, kitchenware and a microwave in the kitchen. The apartment also features a barbecue. The air-conditioned apartment offers a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit has 4 beds.
Double Room with Mountain ViewThe spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a seating area, a wardrobe as well as city views. The unit has 1 bed.
Family Room with Mountain ViewThe air-conditioned family room provides a flat-screen TV with cable channels, a private entrance, a seating area, a wardrobe as well as city views. The unit offers 2 beds.
Deluxe BungalowGuests will find a stovetop, a refrigerator, kitchenware and a microwave in the kitchen. The bungalow also has a barbecue. The air-conditioned bungalow offers a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as garden views. The unit offers 1 bed.
Guest Reviews
8.6
Very Good
Location
Nestled at the boundary of the city, Cross Resort Hotel offers a serene escape with its peaceful, quiet surroundings. The hotel's location is ideal for those looking to enjoy fresh air and tranquility away from the hustle and bustle of the city center. Despite being removed from Yerevan's core, reaching downtown is fairly straightforward, typically requiring a 15-20 minute taxi ride. The hotel provides a spacious, family-friendly environment, complete with beautiful lawns, playgrounds, sports grounds, and swimming pools. While it may necessitate a drive to the nearest stores, its tranquil atmosphere and appealing amenities make it an excellent choice for families with children and those seeking relaxation outside the city's immediate reach.
Breakfast
Cross Resort Hotel offers a breakfast experience that many guests appreciate, particularly when enjoyed at the restaurant by the pool. The setting allows for a relaxing meal while children have fun swimming nearby. The food quality at the restaurant is often praised, with guests noting the tasty and excellent options available. Families will appreciate the wide selection of dishes suitable for children. The staff's attentiveness and politeness contribute to a pleasant dining experience, ensuring guests feel welcomed and well-cared-for.
However, there are some mixed opinions regarding the café at the reception, where guests have experienced delays and a limited assortment of items, with some finding the hot breakfasts less than satisfactory. Despite this, the overall service at the restaurant is noted for its cleanliness and speed, adding to the appeal of breakfasting at Cross Resort Hotel.
Dinner
Cross Resort Hotel offers a delightful dining experience that guests have positively recognized, particularly highlighting the restaurant's ability to cook delicious food with quality dishes that suit every taste. The restaurant by the pool serves from breakfast to dinner, creating a pleasant ambiance enhanced by evening meals in the lush garden setting. Guests consistently praise the tasty cuisine and the chef's skill in preparing flavorful dishes quickly. Although some criticisms mention inflated prices and less appealing surroundings, as well as concerns over service infrastructure, the overall consensus celebrates the restaurant as a significant highlight of the hotel, with its gorgeous menu and delectable cuisine being major factors in its appeal.
Rooms
The Cross Resort Hotel offers a mix of accommodations, some of which are impressively spacious and well-equipped, making it a comfortable choice for travelers. Guests appreciate the large apartments that come with full amenities such as air conditioning, a stove, microwave, and full-size refrigerator, offering all the necessities for a pleasant stay. Many rooms are praised for being well-furnished and feature separate living areas that add to the comfort and appeal.
The villas and cottages often feature terraces, providing a nice outdoor space for relaxation or dining, with extra perks like barbecue spots adding to the experience. The spaciousness of the cottages and the apartments, some noted as very large, is a highlight for guests who enjoy having extra room to move around.
However, there are areas that require attention. Some buildings show signs of wear and need minor repairs, with issues like plumbing leaks and broken fixtures noted. Additionally, cleanliness has been a concern for some visitors, who have reported dirty rooms upon arrival and a lack of daily cleaning services. While the rooms are generally comfortable, the exterior conditions of the cottages and some aspects of the main building could benefit from cosmetic improvements. Despite these issues, the spacious and well-equipped nature of many accommodations remains a positive aspect for guests.
Cleanliness
Nestled in a verdant area teeming with fruit trees, flowers, and olive groves, Cross Resort Hotel offers a favorable level of cleanliness amidst its picturesque surroundings. The swimming pools are notably clean and inviting, providing a refreshing escape for guests. Visitors have remarked on the cleanliness of both the property and rooms, highlighting the daily cleaning service that contributes to a generally tidy environment. Particularly, the cottages are emphasized for their cleanliness, providing a fresh and appealing experience despite the unique interior design of the main building.
However, while the rooms are clean, there are areas where maintenance is lacking. Some guests mention poor upkeep, with issues such as peeling paint, visible cracks, and kitchen fittings that need attention. Balconies have been noted for gathering dirt, and room cleaning typically involves basic services like towel changes and trash removal. Although the overarching care in maintaining details might not be optimal, the hotel makes a strong effort in delivering a clean and inviting atmosphere for its visitors, especially in key areas such as the swimming pools and green surroundings.
Staff
The Cross Resort Hotel consistently impresses guests with its exceptional staff, who are noted for being friendly, attentive, and responsive. Guests frequently highlight the hospitality of the team, describing them as polite and ready to assist with any needs or inquiries. The hotel receptionists stand out for their helpfulness and efforts to ensure a pleasant stay. While there is mention of the service level occasionally falling below expectations, the overall feedback emphasizes the staff's dedication to solving problems and their willingness to help. Both the staff and owners contribute to creating a welcoming and accommodating environment, ensuring a comfortable experience for all visitors.
Gym
The Cross Resort Hotel offers a commendable sports and wellness experience for guests seeking to maintain their fitness routine or simply enjoy some recreational activities during their stay. The hotel features a large sports complex that caters to the whole family, with facilities for tennis, volleyball, and a well-equipped gym. While some mention the gym is small, the equipment provided is generally sufficient for a fulfilling workout. Guests can also take advantage of the cozy fitness room, indoor pool with a sauna, and several outdoor pools, adding to the resort's active offerings. The inclusion of a massage service, table tennis, and an on-site cafe further enhances the comprehensive leisure amenities available at this resort, making it an appealing choice for fitness enthusiasts and families alike.
Pool
Cross Resort Hotel offers a remarkable pool experience with both outdoor and indoor options, making it a versatile destination for water enthusiasts. The outdoor pool is not only large but also beautifully maintained, allowing guests to luxuriate under the sun. The indoor pool is noted for its warmth, perfect for a cozy swim in cooler weather. Families are well catered with a separate shallow pool for children, ensuring safety and enjoyment for the little ones. The surrounding pool area features amenities such as loungers and umbrellas, providing comfort and relaxation. The pool atmosphere is lively and energetic, sometimes enhanced with the presence of a DJ, shaping a vibrant environment for guests. Despite its popularity leading to occasional crowding, the clean and well-equipped facilities, along with the adjoining restaurant offering good food, contribute to an enjoyable experience. Overall, these facilities serve as an excellent option for couples and families alike, blending leisure with a touch of excitement in a captivating setting.
Family
Cross Resort Hotel stands out as an excellent destination for families seeking a relaxing getaway. The hotel offers spacious apartment-style accommodations that perfectly cater to the needs of families. With two bedrooms, a large kitchen-living area, and panoramic windows accompanied by a small veranda, the setting provides both comfort and picturesque views.
The resort's environment is thoughtfully maintained to welcome children, boasting a huge playground and dedicated children's pool that ensure endless fun and safety. Families can relish in the beautiful natural surroundings, with ample space for leisurely walks and outdoor exploration. The clean pool, combined with stunning views, adds to the charm, making it a splendid choice for unwinding.
Beyond the amenities for children, Cross Resort Hotel excels in providing a friendly atmosphere aided by attentive staff and a good restaurant, allowing parents to relax while their children are entertained. Its reputation as a top choice for family vacations in Armenia is well-deserved, as it provides a harmonious blend of relaxation, natural beauty, and activities for young ones.
Yes, Cross Resort Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
Yes, a spa is available at Cross Resort Hotel.
No, Cross Resort Hotel doesn't allow dogs.
Yes, parking facilities are available at Cross Resort Hotel.