Best Western Plus Congress Hotel Yerevan

Yerevan , , Italy Street 1 (Show on Map)


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Summary of reviewsThe Best Western Plus Congress Hotel Yerevan is a modern and centrally located hotel that offers guests a comfortable and enjoyable stay. The hotel's standout feature is its unbeatable location in the heart of the city with many of Yerevan's main attractions within walking distance. Guests rave about the delicious and varied breakfast, as well as the excellent in-house restaurant and bar. The hotel's rooms are cozy and clean, although some may require modernization. The staff are friendly and accommodating with many guests praising their professionalism and competence. The hotel's blazing-fast Wi-Fi is a standout feature, although the gym facilities are currently under construction. The outdoor swimming pool is a highlight for many guests, although it can get crowded at times. The hotel is family-friendly and provides comfortable beds for a good night's sleep. Overall, the Best Western Plus Congress Hotel Yerevan is a great option for both business and leisure travelers looking for a comfortable and convenient stay in Yerevan.
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Eco Friendly Hotel

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Heated Pool    Outdoor Pool  


Business Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Heated Pool

Room Types
Economy King Room Providing free toiletries, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The triple room provides air conditioning, a minibar, a tea and coffee maker, a wardrobe and a TV. The unit offers 1 bed.

Executive King Room with Balcony - Non-Smoking Featuring free toiletries, this triple room includes a private bathroom with a shower, a hairdryer and slippers. This triple room has air conditioning, a minibar, a TV and a balcony. The unit has 1 bed.

Superior King Room - Non-Smoking Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room provides a TV, a minibar, a tea and coffee maker and a wardrobe. The unit offers 1 bed.

Comfort King Room with Balcony - Non-Smoking This triple room features air conditioning and tea/coffee maker.

Queen Room - Non-Smoking This double room has a tea/coffee maker and air conditioning.

Twin Room This twin room features air conditioning and tea/coffee maker.

King Room - Non-Smoking Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room provides air conditioning, a minibar, a tea and coffee maker, a wardrobe, as well as a TV. The unit offers 1 bed.

About Best Western Plus Congress Hotel Yerevan
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Guest Reviews
8.9
Excellent
Location
The Best Western Plus Congress Hotel Yerevan boasts an unbeatable location at the heart of the city. Guests praise the hotel's close proximity to Republic Square, which is just a short walk away, as well as the abundance of restaurants and mini markets nearby. Two beautiful parks are situated within easy reach, providing lovely spaces for guests to stroll or relax with their families. Many of the city's main attractions, such as the Cascade Steps, are within walking distance, making the hotel a great base to explore the area. Overall, the hotel's convenient, central location is a standout feature praised by many guests.

Breakfast
The breakfast at Best Western Plus Congress Hotel Yerevan is highly praised by guests. Many describe it as delicious, varied and with a wide selection of hot and cold options. The breakfast is served starting from 7:30 and the professional team ensures that guests are greeted with a smile and a perfect start to their day. The standout quality of the breakfast is repeatedly mentioned with many reviews highlighting it as the best in Yerevan. However, there are some reviews mentioning that the breakfast was lackluster or lacking in options, but these reviews are in the minority. Overall, guests can expect a superb breakfast experience at this hotel.

Dinner
The Best Western Plus Congress Hotel Yerevan offers an excellent in-house restaurant and bar for their guests. Reviews praise the delicious food and variety of dishes on offer with many satisfied customers dining at the hotel for their evening meals. The hotel staff are also highly rated, arranging transfers and business dinners with ease and offering a pleasant dining experience. Though there are some criticisms of the menu, overall, the restaurant receives glowing reviews for its tasty cuisine and attentive service.

Rooms
The Best Western Plus Congress Hotel Yerevan offers guests comfortable and cozy rooms in various sizes. The modern hotel has a pleasant interior design and guests can enjoy beautiful views from the balcony. The rooms are clean and come equipped with robes, slippers, a safe, hairdryer, water, tea and coffee. However, some guests noted that some rooms were outdated and could use a renovation. The beds are comfortable, although some guests complained about the mattresses and pillows and the rooms are generally quite small. Nevertheless, the hotel provides all the necessary amenities, including daily water and mini-bar refills. Some rooms offer a balcony with a view of Republic Square. Overall, guests appreciated the quiet and clean rooms, although some had issues with noise levels or odors. The hotel could use better room service and modernization, but it remains a good option for those looking for a central location in Yerevan.

Beds
If you're looking for a comfortable night's sleep, the Best Western Plus Congress Hotel Yerevan has got you covered. Guests rave about the super comfortable and huge beds with some even noting the choice of pillows. The mattresses are high-quality and new and the bedding is comfortable as well. Some rooms have king size beds, perfect for a relaxing stay. While there are some negative comments about beds that are old or uncomfortable, most guests are pleased with the quality and comfort of the beds. The hotel even provides full-size beds for children. The only critique seemed to be that some beds are made up of two singles pushed together with the slats being a little too thin. Overall, guests sleep soundly at this hotel.

Cleanliness
The Best Western Plus Congress Hotel in Yerevan is highly praised for its cleanliness by guests who have stayed there. Many guests have commented on the impeccable housekeeping and the clean rooms. Guests appreciate the comfortable and cozy rooms with a fresh cosmetic renovation that are spotlessly clean. Despite some minor issues with dirty curtains and dusty areas under the bed, overall the hotel is clean and well-maintained. The hotel's location and modern design are also highly rated. Some guests have noted that the amenities in the rooms like shampoo, gel and soap are of low quality. However, the hotel's comfortable and clean rooms, along with its pleasant atmosphere, make it an excellent choice for anyone visiting Yerevan.

Staff
The staff at the Best Western Plus Congress Hotel Yerevan are incredibly friendly and accommodating, speaking Armenian, Russian and English. The reception and restaurant workers were particularly welcoming with many guests praising individuals by name. The staff were also described as professional and competent, going out of their way to help guests with anything they needed. Some guests did mention that there were some language barriers with certain staff members. Overall, the staff were a highlight of many guests' stays with their friendliness and helpfulness creating a welcoming atmosphere throughout the hotel.

Wi-Fi
Nestled in the beautiful city of Yerevan, the Best Western Plus Congress Hotel is loaded with excellent amenities that will make your stay a comfortable one. One of its standout features is its blazing-fast internet connection that has left guests awestruck. Most guests have sung praises about the hotel's reliable and high-speed Wi-Fi facilities. They have mentioned that the internet is always available and that the connection is top-notch. Some guests were even more impressed that the hotel's Wi-Fi was so good that they labeled it as "classy internet".

Although there were some isolated complaints about the wifi being a little spotty, it didn't detract from the overall positive experience that most guests had. Some even went above and beyond to describe the Wi-Fi as "good" since it was always accessible and never had any technical glitches. However, it should be noted that the TV is not connected with the WIFI, so guests should not expect to use their streaming services with the in-room entertainment system.

All in all, if you need quick and reliable internet during your stay in Yerevan, the Best Western Plus Congress Hotel has got your back. You can enjoy your stay in the city and stay connected with blazing-fast Wi-Fi.

Gym
Guests who are fitness enthusiasts and are looking for a complete workout experience might be disappointed as the gym facilities at the Best Western Plus Congress Hotel Yerevan are currently under construction. However, the hotel offers an alternative fitness club with a pool. According to guests, the gym is probably among the best they have seen anywhere for a hotel with state-of-the-art equipment and an empty atmosphere. The gym and sauna are open 24 hours, which is undoubtedly a plus for those who abide by a strict fitness regime. So, if you're looking for a hotel with a fantastic fitness and wellness center, Best Western Plus Congress Hotel Yerevan might just be the perfect fit for you!

Pool
The Best Western Plus Congress Hotel in Yerevan boasts a beautiful outdoor swimming pool, perfect for relaxation and spending time with children. While some guests were disappointed that the pool was closed during their visit due to being located outside, others loved the pool and highlighted its size and great location near three parks. The pool area is well-maintained and includes a poolside bar. Though some guests noted that it can get crowded, the hotel offers day passes for non-guests to use the pool, which may contribute to the crowds. Overall, the pool is a great addition to this centrally located hotel in Yerevan.

Family
The Best Western Plus Congress Hotel Yerevan is a great choice for families traveling with children. Guests have mentioned that there are areas to walk around with kids, making it a perfect destination for a family vacation. Additionally, the hotel is accommodating for guests with limited mobility. Families have appreciated the provision of full-size beds for children. The pool is a highlight for many with a dedicated area for children. Although some guests who enjoy alternating between the pool and sauna have been disappointed, overall, the hotel provides a welcoming and family-friendly atmosphere. However, be aware that there is a high fee for pets. Overall, a wonderful place for a short stay with the family in Yerevan.

4 Star
The Best Western Plus Congress Hotel Yerevan is a modern hotel located in the city center. Guests have mentioned the international standard of the hotel and its great location. Although some have commented on the breakfast needing improvement, overall the hotel has been deemed nice and a great option for a short business trip. Some have mentioned that the hotel does not fully live up to its 4-star rating, but that it has the potential to improve and perhaps reach a 5-star level in the future.

Business
The Best Western Plus Congress Hotel Yerevan is a modern and excellent facility situated in the heart of downtown Yerevan. It is a great option for business travelers with its business corner and special zone in the lobby equipped with comfortable chairs, making it an ideal spot to work and meet partners. The hotel also provides a free laptop for use. The wifi is excellent, but there were some issues encountered when conducting business calls. Despite this, the overall atmosphere is that of an excellent business facility. The hotel has a parking lot and ATM in front. It is good value for money, but the hotel prices are reportedly over 50% higher than those of other hotels of similar class in the city center. Nevertheless, the hotel has everything necessary for either a business or leisure visit.

Outdoor Pool
The Best Western Plus Congress Hotel Yerevan has received positive reviews for its outdoor pool from guests. The pool is described as beautiful and the best open-air relaxation pool in the city. Guests appreciate the amenities surrounding the pool, including a nearby bar. Some guests particularly enjoy the pool for family time, making the hotel a good spot for summer stays in Yerevan. However, one guest noted that the pool was still closed, which is a shame. Despite this, the hotel is regarded as a nice place to stay with some rooms offering park views from their balconies.


Yes, Best Western Plus Congress Hotel Yerevan has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

Yes, a spa is available at Best Western Plus Congress Hotel Yerevan.

Yes, Best Western Plus Congress Hotel Yerevan welcomes dogs.

No, parking facilities aren't available at Best Western Plus Congress Hotel Yerevan.

Yes, Best Western Plus Congress Hotel Yerevan has a gym.
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