قصر اليمامة للشقق المخدومة Al Yamama Palace Serviced Apartments
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Summary of reviewsAl Yamama Palace Serviced Apartments enjoys a highly strategic location, appreciated by guests for its close proximity to local amenities, Yanbu city center, Al Balad Yanbu, the sea and Yanbu Al-Tariqiyah. The availability of transportation links and parking enhances the convenience of staying here. The setting provides value for money, particularly with many essential services and attractions situated nearby.
The rooms offer a mixed experience. On one hand, they are spacious, well-furnished and come with essentials like a small prep kitchen, microwave, kettle and TV, making them suitable for longer stays. However, some guests feel the apartments could benefit from updates, citing issues like unpleasant odors and cleanliness concerns that detract from the otherwise comfortable living arrangements.
Cleanliness at Al Yamama Palace appears to be an area needing improvement. Feedback indicates that the overall cleanliness is often subpar with dirty carpets, dusty and stained furniture and unclean bathrooms being common complaints. Furthermore, there are reports of unpleasant odors, pests and previously used toiletries, suggesting a gap between the establishment’s online representations and the actual condition of the apartments.
Despite the cleanliness issues, the staff receive high praise for their conduct. The reception team and overall staff are noted for being friendly, respectful and cooperative with specific commendations for individuals such as Ahmad. Their excellent manners and customer service create a welcoming atmosphere, largely overshadowing occasional incidents of rudeness and contributing positively to the overall guest experience.
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The rooms offer a mixed experience. On one hand, they are spacious, well-furnished and come with essentials like a small prep kitchen, microwave, kettle and TV, making them suitable for longer stays. However, some guests feel the apartments could benefit from updates, citing issues like unpleasant odors and cleanliness concerns that detract from the otherwise comfortable living arrangements.
Cleanliness at Al Yamama Palace appears to be an area needing improvement. Feedback indicates that the overall cleanliness is often subpar with dirty carpets, dusty and stained furniture and unclean bathrooms being common complaints. Furthermore, there are reports of unpleasant odors, pests and previously used toiletries, suggesting a gap between the establishment’s online representations and the actual condition of the apartments.
Despite the cleanliness issues, the staff receive high praise for their conduct. The reception team and overall staff are noted for being friendly, respectful and cooperative with specific commendations for individuals such as Ahmad. Their excellent manners and customer service create a welcoming atmosphere, largely overshadowing occasional incidents of rudeness and contributing positively to the overall guest experience.
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Guest Reviews
The Al Yamama Palace Serviced Apartments boasts an impressive location that many guests appreciate. Positioned close to the town and within walking distance to Al Balad Yanbu, it provides easy access to local amenities, the sea and the historical city. The proximity to Yanbu city center and the beach makes it a strategic spot for travelers. Guests reveal that the apartment's connection to transportation and available parking spaces enhance convenience. The location offers value for money and is well-regarded for being close to essential services and attractions, including Yanbu Al-Tariqiyah. With everything situated nearby and a beautiful website, the setting of Al Yamama Palace is a key highlight according to visitor reviews.
The rooms at Al Yamama Palace Serviced Apartments offer a mix of experiences for guests. While some units are cited for being very clean and well-equipped with essentials like a small prep kitchen, microwave, kettle and TV, others note that the apartments could benefit from some updates and renovations. Guest reviews point out that though the apartments are spacious and nicely laid out, they appear a bit old and some rooms may have unpleasant smells or could be cleaner. Despite these drawbacks, the furnishings and the inclusion of separate living areas with a bedroom provide a comfortable living arrangement for longer stays.
Reviews for Al Yamama Palace Serviced Apartments reveal significant concerns regarding cleanliness. Many guests remarked that the carpets are exceptionally dirty and that the overall cleanliness is not up to standard with some reporting unpleasant odors. Complaints include dusty and stained furniture, unclean bathrooms and previously used toiletries. Issues with pests and uncomfortable bedding were also noted. Some guests mentioned that the establishment does not match its online representations, pointing to a need for comprehensive maintenance and improvement in cleaning practices.
Al Yamama Palace Serviced Apartments tends to receive high praise for its staff, particularly the reception team. Guests frequently describe the reception staff as excellent, respectful and cooperative. The employees are often highlighted for their friendly demeanor and superb handling of customer interactions. Specific mentions include excellent manners and ethics, notably from an employee named Ahmad. Additionally, the owner and overall staff conduct seem to leave a positive impression. However, there are occasional complaints about specific incidents of rudeness. The first-rate treatment by most employees appears to outweigh the negatives, creating an overall impression of a welcoming and respectful environment.
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No, قصر اليمامة للشقق المخدومة Al Yamama Palace Serviced Apartments doesn't have any pool.
No, a spa isn't available at قصر اليمامة للشقق المخدومة Al Yamama Palace Serviced Apartments.
No, قصر اليمامة للشقق المخدومة Al Yamama Palace Serviced Apartments doesn't allow dogs.
Yes, parking facilities are available at قصر اليمامة للشقق المخدومة Al Yamama Palace Serviced Apartments.
No, قصر اليمامة للشقق المخدومة Al Yamama Palace Serviced Apartments doesn't have a gym.
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