Ibis Yanbu
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Summary of reviewsIbis Yanbu stands out as a well-situated hotel praised for its strategic location near the airport, shops, restaurants and the beach, making it convenient for both leisure and business travelers. Its proximity to essential services and landmarks, along with good parking facilities, further enhance its appeal. Though the location isn’t perfect for everyone, most find it a practical base for their needs.
The breakfast experience garners mixed reviews with many guests enjoying a variety of delicious items like freshly made eggs, smoked salmon and pancakes. The breakfast area is often described as nice and well-arranged. However, some guests feel the options are limited and not always worth the price, noting issues with cleanliness and slow service.
Dinner at Ibis Yanbu receives positive feedback for its tasty offerings and reasonable prices, particularly highlighting the tiramisu coffee. Polite and cooperative restaurant staff contribute to a pleasant dining experience, although some guests would appreciate more menu variety and shorter wait times for room service.
Guest feedback on the rooms is mixed. Visitors appreciate amenities like complimentary tea and coffee and generally find the rooms clean and well-furnished, especially liking the comfy queen-size beds. However, complaints about small room sizes, noisy air conditioning, inadequate maintenance and cleanliness issues like moldy bathrooms detract from the overall experience. Some suggest seeking alternative accommodation for better value.
Cleanliness is another area with varied feedback. While many guests praise clean rooms, tidy bed linens and organized facilities, others report issues such as dirty areas, inconsistent room cleaning and unpleasant smells. The pool, gym and some public spaces also need improved maintenance.
Staff at Ibis Yanbu consistently receive high praise for their professionalism, accommodating nature and efficient service with several individuals mentioned for exceptional hospitality. The team’s polite and cooperative demeanor significantly enhances the guest experience.
The hotel’s Wi-Fi services, however, draw substantial criticism for being weak and unreliable, signaling an area needing improvement. Conversely, the outdoor pool, although clean and inviting for adults, is only accessible to men and closes early with some guests noting maintenance concerns about slippery areas.
Family-friendly features at Ibis Yanbu include a dedicated kids' playroom and comfortable family suites with staff noted for their friendly demeanor towards families. Some guests experience delays in securing connecting rooms but overall find it accommodating for families.
Parking availability is generally good with plenty of spaces, though enhancements like shaded areas and better organization could improve the experience.
The hotel’s beds receive mixed reviews with some praising them as comfortable, but many finding them old, uncomfortable and in need of replacement. Quality issues with bedding and pillows also detract from guest comfort.
Ibis Yanbu offers good value for a three-star hotel, meeting basic expectations reasonably well. However, some service and cleanliness issues do arise, suggesting room for improvement. Overall, it is a solid choice for business travelers due to its good value, efficient service and convenient amenities, even if it lacks proper office setups in rooms.
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The breakfast experience garners mixed reviews with many guests enjoying a variety of delicious items like freshly made eggs, smoked salmon and pancakes. The breakfast area is often described as nice and well-arranged. However, some guests feel the options are limited and not always worth the price, noting issues with cleanliness and slow service.
Dinner at Ibis Yanbu receives positive feedback for its tasty offerings and reasonable prices, particularly highlighting the tiramisu coffee. Polite and cooperative restaurant staff contribute to a pleasant dining experience, although some guests would appreciate more menu variety and shorter wait times for room service.
Guest feedback on the rooms is mixed. Visitors appreciate amenities like complimentary tea and coffee and generally find the rooms clean and well-furnished, especially liking the comfy queen-size beds. However, complaints about small room sizes, noisy air conditioning, inadequate maintenance and cleanliness issues like moldy bathrooms detract from the overall experience. Some suggest seeking alternative accommodation for better value.
Cleanliness is another area with varied feedback. While many guests praise clean rooms, tidy bed linens and organized facilities, others report issues such as dirty areas, inconsistent room cleaning and unpleasant smells. The pool, gym and some public spaces also need improved maintenance.
Staff at Ibis Yanbu consistently receive high praise for their professionalism, accommodating nature and efficient service with several individuals mentioned for exceptional hospitality. The team’s polite and cooperative demeanor significantly enhances the guest experience.
The hotel’s Wi-Fi services, however, draw substantial criticism for being weak and unreliable, signaling an area needing improvement. Conversely, the outdoor pool, although clean and inviting for adults, is only accessible to men and closes early with some guests noting maintenance concerns about slippery areas.
Family-friendly features at Ibis Yanbu include a dedicated kids' playroom and comfortable family suites with staff noted for their friendly demeanor towards families. Some guests experience delays in securing connecting rooms but overall find it accommodating for families.
Parking availability is generally good with plenty of spaces, though enhancements like shaded areas and better organization could improve the experience.
The hotel’s beds receive mixed reviews with some praising them as comfortable, but many finding them old, uncomfortable and in need of replacement. Quality issues with bedding and pillows also detract from guest comfort.
Ibis Yanbu offers good value for a three-star hotel, meeting basic expectations reasonably well. However, some service and cleanliness issues do arise, suggesting room for improvement. Overall, it is a solid choice for business travelers due to its good value, efficient service and convenient amenities, even if it lacks proper office setups in rooms.
Family Friendly Hotel
Offers modern rooms and family suites, a swimming pool, and a bar. Breakfast is served early, catering to families with early schedules.
Business Hotel
This hotel provides essential amenities for business travelers, including a business center, meeting rooms, and free Wi-Fi. It offers 164 modern rooms and 16 family suites. There is also breakfast served from 4 AM, which is convenient for early business days.
Hotel with Parking
Ibis Yanbu provides free self-parking on-site. The parking is outdoor, private, available 24/7, and features security service, video surveillance, and lighting. Accessible parking spaces are also provided.
Accessible Hotel
Ibis Yanbu is identified as a wheelchair accessible hotel. This indicates that the hotel has provisions to accommodate guests who use wheelchairs.
3-Star Hotel
Ibis Yanbu features an outdoor pool and a restaurant. It is well-suited for both business and family travelers, offering convenience and comfort. Free Wi-Fi is available.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Swimming Pool
Pool Lap Lanes Outdoor Pool
Hotel with Gym
Hotel with Outdoor Pool
Hotel with Pool Lap Lanes
About Ibis Yanbu
License: 10006626
Guest Reviews
Location
Many guests appreciate that the hotel is near the sea, providing a pleasant view and atmosphere. The convenience of being close to essential services and landmarks like the center of Yanbu, the city center and mosques receives consistent acknowledgment. Park facilities are easily available and the hotel is noted for being along Yanbu's main road, enhancing its accessibility.
While the majority of the feedback is positive, a few reviews mention that the hotel is a bit away from the main city or that the location isn't the best. However, the overall consensus suggests that the Ibis Yanbu offers a practical and well-situated base for both short and extended stays in the region.
Breakfast
However, not all guests were impressed. Some pointed out that the breakfast options were limited, sometimes stale and not worth the price, which many felt was too high. The buffet's cleanliness was also called into question by a few, who noted issues like flies and a general lack of freshness. Service speed seemed to be an area needing improvement with some mentioning slow service.
Overall, while some guests were disappointed and found the breakfast lacking in value and variety, many others enjoyed a satisfying and delicious start to their day at Ibis Yanbu.
Dinner
However, some guests note that the room service menu is limited and report long wait times for certain dishes, such as an hour for a small piece of meat and a few vegetables. While the restaurant delivers on taste, some guests suggest that more variety would enhance the overall dining experience.
Overall, the food at Ibis Yanbu is well-regarded, but there is room for improvement in menu diversity and service efficiency.
Rooms
However, the majority of feedback centered around the small size of the rooms and bathrooms, which many found cramped and inadequate, especially for the price paid. Multiple reviews pointed out that the rooms felt narrow and dark, giving an uncomfortable atmosphere. Issues such as noisy and ineffective air conditioning, poor room hygiene and unpleasant smells—sometimes attributed to cigarette smoke—were also recurrent complaints.
Guests noted the lack of room cleaning during their stay and highlighted maintenance issues, like blocked shower sewers causing bathroom floods and broken furniture. There was dissatisfaction with the old and dusty state of the furniture and decor, noisy environments and the absence of 24-hour room service. Additionally, poor window cleanliness and insufficient TV channels further detracted from the overall experience.
Many reviews concluded that the rooms did not offer good value for money, especially considering the small space and maintenance issues. Some travelers even recommended seeking alternative accommodation options within the same price range.
Beds
Cleanliness
On the other hand, there are notable concerns about the overall cleanliness. Some guests reported dirty rooms, moldy and smelly bathrooms and an unpleasant smell from the furniture. Issues with room service, like inconsistent daily cleaning and unprovided towels or toiletries, were also mentioned. The lobby and corridors were highlighted as areas needing more attention with some reviews noting the smell of shisha and smoke. Additionally, the pool's cleanliness and the cleanliness supplies in the room's bathrooms were marked as needing improvements.
While the hotel's cleanliness gets commendable mentions, there is substantial feedback indicating areas where it falls short, especially in maintaining consistent cleaning standards across all areas.
Staff
Furthermore, the cooperative nature of the staff is consistently emphasized with many guests appreciating their quick responses and willingness to go the extra mile to ensure a memorable stay. The polite and respectful demeanor of the team members is noted repeatedly, contributing to the overall high level of service.
Additionally, the overall ambiance of calmness, combined with the courteous behavior of the reception and security staff, enhances the guest experience. The hotel also benefits from easy parking and reliable Wi-Fi, adding to the convenience offered by the efficient team. Despite a few criticisms about certain staff members' understanding and availability, the general consensus paints a picture of a well-managed and guest-friendly environment. Overall, Ibis Yanbu prides itself on a strong, professional and very cooperative staff, making it a commendable choice for travelers.
Wi-Fi
Pool
Parking
However, there is room for improvement. Some guests noted that all parking spaces are located far from the entrance and the overall parking experience could be enhanced. The outer parking areas lack shading and adding umbrellas or some form of cover would be beneficial. Additionally, the parking can sometimes feel too congested and small, suggesting a need for better spacing and organization. Despite these points, the abundance of parking options makes it relatively straightforward to find a spot.
Family
3 Star
However, feedback on cleanliness suggests that there is room for improvement in maintaining higher standards. Instances such as last-minute room changes and miscommunication about reservations have highlighted some service issues, which detract from the otherwise positive experience. Despite these hiccups, the overall value received corresponds with what one might expect from an affordable hotel of its tier.
Business
Yes, Ibis Yanbu has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Outdoor Pool.
No, a spa isn't available at Ibis Yanbu.
No, Ibis Yanbu doesn't allow dogs.
Yes, parking facilities are available at Ibis Yanbu.
Yes, Ibis Yanbu has a gym.
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